CA Application Performance Management r9.x Implementation Proven Professional Exam

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1 CA Application Performance Management r9.x Implementation Proven Professional Exam (CAT-100) Version 1.3

2 - PROPRIETARY AND CONFIDENTIAL INFORMATION - These educational materials (hereinafter referred to as the Materials ) are for the end user s educational purposes only and are subject to change or withdrawal by CA at any time. These Materials may not be copied, transferred, reproduced, disclosed, modified or duplicated, in whole or in part, without the prior written consent of CA. These Materials are confidential and proprietary information of CA and protected by the copyright laws of the United States and international treaties. EXCEPT AS OTHERWISE STATED IN THE APPLICABLE AGREEMENT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THESE MATERIALS AS IS WITHOUT WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN NO EVENT WILL CA BE LIABLE TO THE END USER OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, FROM THE USE OF THESE MATERIALS, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION, GOODWILL, OR LOST DATA, EVEN IF CA IS EXPRESSLY ADVISED OF SUCH LOSS OR DAMAGE. The use of any software or product referenced in the Materials is governed by the end user s applicable license agreement. The manufacturer of these Materials is CA. Provided with Restricted Rights. Use, duplication or disclosure by the United States Government is subject to the restrictions set forth in FAR Sections , , and (c)(1) - (2) and DFARS Section (b)(3), as applicable, or their successors. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. Copyright 2014 CA. All rights reserved.

3 Table of Contents Table of Contents... i 1 Exam Information Areas for Study Sample Certification Exam Questions... 5 i

4 1 Exam Information The CA Technologies Certification Program is designed to measure your skills, knowledge, and expertise in managing, administering, installing, configuring and implementing select CA Technologies products for complete and optimized IT solutions. With CA certifications, management teams will have peace of mind that knowledgeable professionals are handling their CA Technologies applications. Proctored by a third party vendor, KryterionOnline, CA Technologies certifications objectively validate the competencies of a project team whether that team is your in-house staff, CA Technologies Professional Services, or a CA Technologies partner. The aim of this document is to help you prepare for the CA Application Performance Management r9.x Implementation Proven Professional Exam. Make sure that you familiarize yourself with the content areas tested. Your best path to success is to attend the exam prep course(s). You may also find it helpful to review the product documentation at and to participate in CA Global User Community forums at The experience gained from taking courses and using the product will help you: Gain a comprehensive understanding of the product or solution Increase the likelihood of passing the exam on your first attempt The Exam Experience You can register to take an online proctored exam from your home or office using Kryterion s Online Proctoring (OLP) Services, or you can take an on-site proctored exam at a Kryterion testing center. If you choose to take an online proctored exam, you will need Internet access, an external web camera, and a computer that meets specific hardware and software requirements. For answers to frequently asked questions about registering for exams, locations, on-site and virtual proctoring, OLP equipment requirements, cancellation and re-scheduling policies and more, read our FAQs at CA employees may also go here for more information: Professional Exam Details Product release: Major release listed in the title; Includes subsequent point releases Recertification: There is no annual requirement to recertify for the same release of a product. For each major product release, an updated exam will be available for recertification. Number of items = 50 Item types = Multiple choice, including multiple response questions Time to complete test: 90 minutes Passing score is 70% Attempts Permitted: You may register for your first retake immediately. For subsequent retakes you are required to wait at least thirty (30) calendar days from the date of your last attempt. Read the online FAQs for details. 1

5 2 Areas for Study Information from a variety of sources can represent the body of knowledge covered by the exam. Figure 1. Learning path and body of knowledge cawiki.ca.com support.ca.com Best Practices communities.ca.com Prior Knowledge Use Cases & Scenarios Practical Application of Course Concepts CA APM r9.x Courses: 44APF20351 CA APM r9.5: Foundations for the End User 200 CA Tech Insider Search the CA Education Portal for courses covering the latest product releases, as they may not have been available at the time of this document posting: o Partners & Customers look here: o Employees look here: Visit Communities at CA for documentation and more: Register for the exam here: Table 1 Exam objectives as they map to related courseware, including percentage of exam devoted to topics. Exam Objectives Understanding Application Performance Management Using CA APM Related Content Describe Application Performance Management Using CA APM Describe the Components in the CA APM Architecture Exam Focus 8% 2

6 Exam Objectives Understanding the Extension Products and Integrations Measuring Web Application Performance Analyzing Application Performance Monitoring Events Creating Management Modules Creating Metric Groupings Creating Alerts and Actions Creating Customized Dashboards Generating Reports on Application Performance Setting Up CA APM to Analyze Business Transactions Recording Transactions Related Content Describe the Extension Products and Integrations Describe Other Extensions Measure Web Application Performance Assess Metrics Collected by CA APM Set Up CA APM Events Analyze Application Performance Analyze Metrics with the Triage Map Tab Trace the Root Cause of Performance Problems Monitor Events Trace the Cause of an Event Query Historical Events Create Management Modules Describe Introscope Management Module Elements Create Management Modules Create Metric Groupings Identify the Features of Metric Groupings Create Metric Groupings Create Alerts and Actions Create Simple Alerts Create Summary Alerts Manage Alerts for the Application Triage Map Create Customized Dashboards Create New Dashboards Customize Existing Dashboards Generate Reports on Application Performance Create Report Templates Create Customized Reports Set Up CA APM to Analyze Business Transactions Describe Transaction Terminology Define Business Services Protect Transaction Data Record Transactions Describe the Recording Process Record Transactions from the TIM Recorder Exam Focus 10% 4% 4% 4% 3

7 Exam Objectives Defining Defect, Incident, and Impact Levels Triaging Incidents Viewing Real Time Transaction Metrics in the Investigator Modifying Default Metrics Creating Custom PBDs and Tracer Groups Related Content Define Defect, Incident, and Impact Levels Define Defect Condition Values Define Incidents Determine Impact Triage Incidents Analyze Incident Reports Analyze Graphs and Charts View Real Time Transaction Metrics in the Investigator Configure and Validate the CEM to Introscope Integration Modify Default Metrics Describe Default Metric Probe Insertion Points Modify the Default Metric Set Create Logical URL Groupings Creating Custom PBDs and Tracer Groups Create Custom PBDs Create Custom Tracer Groups Exam Focus 2% 8% 4

8 3 Sample Certification Exam Questions These sample questions are very similar to the questions in the actual exam. Some questions may include several correct options. Question 1 CA APM: (Choose three) A. includes dashboards, which you can customize. B. primarily monitors voice solutions from Cisco and Avaya. C. provides a complete security solution for web-based applications. D. records data to the SmartStor and PostgreSQL databases for future reference. E. requires no source code modification because of the standards-based patented monitoring logic. Question 2 The CEM console is hosted by the: A. Agent. B. Application Server. C. Enterprise Manager. D. CEM Configuration Manager. Question 3 Which Workstation view enables you to view agent metrics? A. OneClick B. Investigator C. Transaction Trace D. User Configuration Question 4 Your application has been running for longer than a week. How does the Baseliner calculate the Application Overview heuristics for a Saturday? 5

9 A. The Baseliner learns the data from scratch. B. The Baseliner compares the data to the previous half-hour window. C. The Baseliner compares the data to the same half-hour window of the previous day. D. The data available for each interval is compared with the data gathered from the same half-hour window from all previous Saturdays. Question 5 What is the host name in this agent expression? ABServer\ WAS_Node\ AB_RealTime01 A. ABserver B. WAS Node C. AB_RealTime D. ABServer WAS_Node AB_Realtime01 Question 6 You are creating a Report Template for an incident that took place recently. For the metrics you include in the report, you want to visually mark the time period and the threshold values which were crossed. Which element type will enable you to do this? A. Table B. Graph C. Pie chart D. Bar chart 6

10 Question 7 What is the main advantage of modifying the default metric set of an Introscope agent to monitor fewer classes? A. The agent can report component activity at a more granular level. B. A modified metric set creates more visibility for the classes monitored. C. Agent performance can be improved by minimizing the agent s system overhead. D. The agent can report Enterprise Java Bean (EJB) activity at a more granular level. Question 8 Which keyword enables you to trace public methods on a set of flagged classes? A. TraceMethodNestIfFlagged B. TraceMethodStackIfFlagged C. TraceComplexMethodsIfFlagged D. TraceComplexDependenciesIfFlagged Question 9 The action which propagates definitions to all Transaction Impact Monitors (TIMs) in a domain is: A. Configure subnets. B. Synchronize all monitors. C. Promote transaction definitions. D. Configure automatic transaction recording. 7

11 Question 10 When using the directive TraceOneMethodIfFlagged, what determines the type of Metrics that will be generated? A. Tracer type B. Metric name C. Method name D. Tracer group name. 8

12 Answers Question 1 = A, D, and E Question 2 = C Question 3 = B Question 4 = D Question 5 = A Question 6 = B Question 7 = C Question 8 = C Question 9 = B Question 10 = A 9

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