Asterisk -based PBX Solutions

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1 Asterisk -based PBX Solutions Open Source Telephony Interfaces and Appliances for Commercial Installations Asterisk is a registered trademark of Digium, Inc.

2 Contents Introduction to Xorcom Astribank USB Channel Bank Xorcom IP-PBX Product Lines Supported Extras VoIP Provider Solutions Web Interfaces OEM Offerings Case Studies Key Sales & Support Benefits

3 Introduction to Xorcom Award-winning, flexible and modular telephony interface solutions based on XPP technology (USB2) 3 families of IP-PBX (SOHO, SMB, Enterprise) USB-connected channel banks Built-in reliability TwinStar, Rapid Recovery, Live Rescue Produced free Xorcom Rapid Live CD Xorcom drivers: standard component in Asterisk since v (Feb 06)

4 Distribution & OEM Channels Distributor OEM

5 New Standard for Asterisk Connectivity

6 XPP: Unique Selling Points High speed 480 Mbit/s USB2 connectivity Supports very high densities Typical uncompressed voice: 2,400 calls/usb Full support for fax and modems Modular and scalable Additional ports are hot pluggable Simple integration of software applications

7 Powerful Open-Source Engine Asterisk is a registered trademark of Digium, Inc.

8 Asterisk Worldwide body of avid developers Robust and accepted platform Jan 09 report from Eastern Mgmt Group 18% of N.A. installs based on open source Most popular open-source telephony OS (85%) Minimal $$ needed to start; higher flexibility Open Source PBXs typically cost ~40% less than conventional telephone systems Simple to integrate s/w apps

9 Astribank Asterisk USB Channel Bank Best of Show in Open Source Category IT Expo West 2009

10 Astribank Overview Direct USB connection to Asterisk server Drivers are native in Asterisk Auto detection of analog/digital ports Peripheral device support (I/O ports) All units are TwinStar -ready USB * Astribank

11 Analog Capacity Up to 32 FXS ports * USB Astribank

12 FXO + Digital Ports Up to 32 FXO ports Up to 4 E1/T1 PRI/CAS ports Up to 4 E1 R2 ports Up to 8 BRI ports PSTN * USB Astribank

13 Modular Design Flexible and scalable Astribank

14 Mount Options Wall Mount Rack Mount

15 XORCOM IP-PBX PBX PRODUCT LINES Three lines to meet requirements of different sized businesses

16 Xorcom IP-PBX PBX Product Lines XR1000 up to 50 users XR2000 up to 300 users XR3000 up to 1000 users

17 IP-PBX PBX Features (partial list) User-friendly Web Interface Interface in Different Languages Unlimited Extensions CDR (Call Details Record) TDM/SIP/IAX Trunks Remote Extensions Voic Fax Support Voic to IVR Menu System Ring Groups Call Queues Conference Rooms Follow-Me Time-Based Routing Advanced Dialing Rules Music On Hold Paging and Intercom Web Access to Voic Admin Status Screen Package Manager (for easy updates) Phone Provisioning Tool Network Settings Tool Echo Cancellation - OSLEC (Open Source Line Echo Cancellation)

18 Peripheral Device Support Input ports Up to 4 input ports Possible usage Fire/burglar alarm integration Intercom Output Ports Up to 2 output ports Possible usage Opening electrical lock Parking gate

19 XR1000 Series IP-PBX Optimized for SOHO

20 XR1000: Overview IP-PBX optimized for SOHO Stand-alone Asterisk-based IP-PBX Up to 16 ports (BRI, FXO and/or FXS) Peripheral device support (I/O ports) Up to 5 concurrent calls Up to 50 users Remote access Built-in echo-cancellation XR1000

21 PSTN Connections & Extensions Analog Up to 16 internal FXS ports Up to 16 internal FXO ports BRI Up to 8 BRI ISDN ports Each port NT/TE configurable PSTN XR1000

22 Mount Options Wall Mount Rack Mount

23 XR2000 Series Leading-Edge IP-PBX for SMB

24 XR2000: Overview Leading-Edge IP-PBX for SMB Stand-alone Asterisk-based IP-PBX Up to 60 concurrent calls Up to 300 users Built-in echo-cancellation Remote access RAID1 option (dual HDD redundancy) Peripheral device support (I/O ports) Second high speed Ethernet port available XR2000

25 PSTN Connections Analog Up to 32 internal FXO ports (analog lines) Up to 4 additional analog Astribank units (4 x 32) + 32 = 160 PRI/CAS 1 E1/T1 PRI/CAS port E1/T1 programmable Each port NT/TE configurable R2 BRI 1 E1 R2 port NT Up to 8 BRI ISDN ports Each port NT/TE configurable PSTN XR2000

26 Extensions Analog IP Up to 32 internal FXS ports (analog phones) Up to 4 additional analog Astribank units Max. total 160 analog extensions Up to 300 SIP Up to 300 IAX Total (mixed) Up to 300 users LAN XR2000

27 Supports Existing Infrastructure XR2000 USB Hub XR2000 supports up to 160 analog extensions with add on Astribank units Astribank Channel Banks (up to 4)

28 User Interface & Management Elastix trixbox CE XR2000

29 XR3000 Series Heavy Duty IP-PBX for Enterprise, Hotel and Call Centers

30 XR3000: Overview Stand-alone enterprise-grade Asterisk-based IP-PBX Up to 300 concurrent calls Up to 1,000 users Built-in echo-cancellation Remote Access RAID1 option (dual HDD redundancy) Peripheral device support (I/O ports) Second high speed Ethernet port available XR3000

31 PSTN Connections Analog BRI Up to 32 internal FXO ports (analog lines) Up to 20 additional analog Astribank units (20 x 32) + 32 = BRI ISDN ports Each port NT/TE configurable PRI / CAS R2 Up to 4 E1/T1 PRI/CAS ports E1/T1 programmable Each port NT/TE configurable Up to 4 E1 R2 ports NT PSTN XR3000

32 Extensions Analog IP Up to 32 internal FXS ports (analog phones) Up to 20 additional analog Astribank units Max. Total 672 analog extensions Up to 1,000 SIP Up to 1,000 IAX Total (mixed) Up to 1,000 users LAN XR3000

33 High Density XR3000 USB Hubs XR3000 supports up to 672 analog extensions (with add on Astribank units) Astribank Channel Banks (up to 20)

34 User Interface & Management Elastix trixbox CE XR3000

35 SUPPORTED EXTRAS Simplifying and extending the usability of open source telephony

36 Telecom Connector Option (TCO) Optional factory installed add-on Unites FXS ports into a single telecom connector on the rear panel Available for all Astribanks, XR2000 and XR3000 units with 8 FXS ports Does not disable front panel FXS ports; can be used in parallel Excellent for maintenance; front panel LEDs are active when the Telco port is in use Supplied with 3 meters (~9 ft) telecom cable

37 Rapid PA - Public Address System Small stand-alone unit; activated by dialing port s extension 2 RJ11 ports per Rapid PA PBX port connects directly to Astribank FXS port PA connection connects to PA line in port No power supply needed; uses Astribank FXS feed PA device: standard PC speaker with internal amplifier industrial-strength amplifying system anything in-between

38 RAID1 Support Geometrically increases IP-PBX hard-drive reliability Suitable for XR2000 and XR3000 Two hard disks are supplied; all blocks replicated/mirrored If the active hard disk fails, the second harddisk automatically takes over and an alarm is sent to the system administrator PBX continues working seamlessly

39 PBX Disaster Recovery Made Simple Never worry again about: natural disasters hardware failure human error Now you can create, save and restore your PBX files in minutes!

40 Rapid Recovery: Backup & Restore Utility and storage space 2GB USB Disk-on-Key (DOK) Supports XR1000, XR2000 and XR3000 Backs up entire PBX including user-defined options: configuration files voice prompts voice mail Descriptive name for each backup Single DOK for multiple system backups; Up to four* different system recoveries on single DOK * For XR2000 and XR3000. A single, non-compressed backup is supported for XR1000.

41 Live Rescue: Temporary Recovery Bootable Disk-on-Key (DOK) Runs Xorcom XR1000, XR2000 and XR3000 directly from USB port Simple, safe and speedy disaster recovery: human error disk crash other disaster Utilizes Xorcom Rapid Recovery backup Temporary solution until maintenance can be scheduled

42 Rapid Tunneling Utility Secure remote access to IP-PBX Pre-installed on all IP-PBX models Targeted, real-time support End user determines when to connect/disconnect No technical knowledge required of end user In real time, Xorcom support specialist can: troubleshoot perform diagnostics correct configuration issues

43 TWINSTAR True Redundancy for Complete Asterisk PBX Best of Show in On-Site Product Launch Category IT Expo East 2009

44 High Availability Solution for Asterisk Provides full redundancy for a complete PBX system, incl. telephony interfaces Quick and automatic failover process keeps downtime to an absolute minimum Auto detection of server failure & switch to backup server Firmware-based switching mechanism is not network-dependent Solution components: XPP Technology two Xorcom IP PBX units with identical configurations Xorcom Astribank channel bank(s) with dual USB ports

45 Initial Setup: Identical Servers Two Xorcom servers + dual-usb Astribank USB Xorcom server (primary) Xorcom server (backup) USB LAN/WAN LAN/WAN PSTN PSTN IP Phones Astribank (front panel) USB connected channel bank providing analog/digital telephony interfaces Analog Phones

46 Standard Operation: Primary Active Two Xorcom servers + dual-usb Astribank USB Xorcom server (primary) Xorcom server (backup) USB LAN/WAN LAN/WAN PSTN PSTN IP Phones Astribank (rear panel) USB connected channel bank providing analog/digital telephony interfaces Analog Phones

47 If the Primary Server Fails Server Failure USB Xorcom server (primary) Xorcom server (backup) USB LAN/WAN LAN/WAN PSTN PSTN IP Phones Astribank (rear panel) USB connected channel bank providing analog/digital telephony interfaces Analog Phones

48 the Backup Server is Activated Switch Changes to Backup Server Backup Server assumes Primary Server IP Address USB Xorcom server (primary) Xorcom server (backup) USB LAN/WAN LAN/WAN PSTN PSTN IP Phones Astribank (rear panel) USB connected channel bank providing analog/digital telephony interfaces Analog Phones

49 TwinStar Demo by Ruth Bridger

50 Web Interfaces Interface and Management Systems

51 Elastix Management Interface

52 Elastix Add Conference

53 Elastix Network Parameters

54 Elastix CRM Interface

55 trixbox Management Interface PBX Settings

56 trixbox Management Interface Admin Screen

57 trixbox Management Interface CRM

58 Installing Astribank on Distributions For Astribank FXS/FXO/PRI install the fxload package for uploading of Astribank firmware install the freepbx-module-zapauto package for automatic channels configuration For Astribank BRI same packages as above install BRIstuff recompile Asterisk, Zaptel, and libpri from the source Full documentation on Xorcom Web site

59 VoIP Provider Solutions

60 VoIP Providers Challenges Bridge between traditional telephony and VoIP Reduction in customer loyalty Increased competition Price wars reduced profitability

61 Xorcom s s Solution Enabling VoIP Offering bundled leading-edge IP-PBX System architecture Multi-site offering Customer s benefits Provider s benefits

62 Enabling VoIP Xorcom offers full telephony connectivity FXS, FXO, PRI (E1/T1), E1 R2, BRI ISDN Connecting customer to VoIP (SIP, IAX) Encoding/Decoding G711, G729, ulaw, alaw, GSM, Speex Full support in SIP/IAX (soft) phones Multiple sites with a unified dial plan

63 Bundled Leading Edge IP-PBX PBX Advanced features Voice mail to Call recording User settings from Web interface Advanced call routing Remote extensions CDR more

64 System Architecture PSTN Soft-Phone VoIP Service Remote Extensions LAN IP-Phones

65 Multi-site Offering Unified dial plan Routing calls between branches Cost reduction Global presence Internet

66 Customer s s Benefits Easy VoIP connectivity No investment in infrastructure Keeping existing phones Reduced cost for multi-site businesses Advanced features Easy migration to next generation IP-PBX

67 Provider s s Benefits Increased customer loyalty service bundled with IP-PBX Additional revenue source selling features Added value not just price wars Attractive offering Easier customer generation

68 OEM Offerings Your Product Our Technology

69 3 Types of OEM/Branding Options OEM Modules Option Partner buys only the modules, supplying his own enclosure, power supply, etc. Full OEM Option Partner defines enclosure color + logo using the same design as current Xorcom products Branding Option Enclosure colors are the same while Xorcom logo is replaced with partner s logo

70 OEM Modules Option Wide range of telephony modules Major effort from OEMing company: design and manufacture many parts I/O PRI FXS BRI FXO R2

71 Full OEM Option Minimum metal batch = 100 units OEM has to buy a stock of 100 customized enclosures Xorcom stores stock Metal price deducted when OEM product supplied

72 Branding Option New panels for all products feature recessed area where Xorcom logo used to be OEM partners and VARs can order Lexan labels with their logo and we will affix them 1U + 2U (Astribanks & IP-PBX) Qualifying companies: Those that add value to the product via their own Asterisk distribution or via special embedded software in the unit

73 CASE STUDIES & TESTIMONIALS Sample Implementations of Xorcom Products

74 Het Maatman Foundation Chain of special education facilities in Holland Customer requirements: Hybrid VoIP PBX Use of existing legacy phones incl. text phones IVR (digital receptionist) Time Conditions Call Group Limitations Ring Groups and Queues Music on Hold Personal Voic Solution: Astribank channel banks connected to Asterisk server, PSTN (BRI ISDN) and analog phones

75 Het Maatman Foundation WAN WAN PSTN PSTN BRI ISDN USB IP Phones Analog Phones (x80)

76 Int l company providing automated optical inspection systems for semiconductors and printed circuit boards (PCB) Ten worldwide branch offices Communication costs reached $KK each month Customer requirements: Reduce communication costs without changing personnel habits (previous attempts calling cards / Boomerang failed) Solution: Xorcom IP-PBX attached to existing proprietary PBX via PRI in main office Xorcom IP-PBX systems in other large branches IP between all branches (reducing inter-branch calls to $0)

77 Belgium XR2050 PSTN PSTN Cell Phone Laptop Computer IP Phones (x15) PRI PRI Israel WAN WAN China CZ XR2050 XR3059 Coral III MPLS MPLS IP Phones (x2) Analog Phones (x24) Hong Kong Analog Phones (x300) IP Phones (x8) XR2050 IP Phones (x30)

78 Testimonials This is our first install with Xorcom FXS analog modules, and we have to say they work a lot easier than the 'other' FXS/FXO PCI cards of your competitors. Casper Kamp, CEO - Checkmarq Xorcom provides hardware interfaces in the Astribank USB channel banks. This is genius Michael Graves, VoIP blogger We chose the Xorcom IP-PBX as our voice platform for the EPICAcce because it includes a complete voice solution that integrates seamlessly with legacy and VoIP PBX environments. Shlomo Shur, CEO - EasyRun "...To get around this problem of having to use expensive T1 cards that are tied to a single server, Xorcom shuns T1 cards and uses good old USB 2.0 for its interface to the PC..." George Ou ZDNet I've found Xorcom support to be extremely responsive when needed. Kenn10 PBX in a Flash Forum

79 KEY SALES & SUPPORT BENEFITS Why Choose Xorcom? In a Nutshell

80 Sales Benefits of Xorcom Platform Simple, pre-configured: works out of the box to save time and money Small, professional, industry standard 19 1U/2U High density: Up to 32 analog, 120 digital or 144 combined ports (per chassis) Full telephony connectivity: FXS, FXO, PRI (E1/T1), T1 CAS, E1/R2, BRI ISDN Modular and scalable Connects to VoIP (SIP, IAX), incl. soft phones

81 Support Benefits of Xorcom Platform 12-month warranty; on-going free software upgrades for future features Rapid Tunneling for easy remote maintenance RAID1 for dual hard disk drive redundancy Easy-to-use suite of disaster recovery tools TwinStar failover solution

82 Thank You

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