Who is PTI? Has a highly active governance structure Reaches the right people at the local government level Is membership supported join!

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1 Alan R. Shark, DPA, CAE Executive Director Public Technology Institute Washington, DC

2 Who is PTI? 37 years of service to local government Formed by NLC, ICMA, and NACo Receives no financial support from NLC, ICMA, NACo. Is people-driven on technology matters Has the best & brightest technology leader network Has a highly active governance structure Reaches the right people at the local government level Is membership supported join!

3 PTI s Core Groups Small Jurisdiction CIO Council Web Mgt/E-Gov Healthcare Technology PTI Sustainability Transportation Public Safety Technology GIS

5 The INs and Outs for 2009 IN: IT pros with business skills - OUT: Technical certifications IN: Web-based applications - OUT: Build-it-yourself custom software IN: Automating processes to save money - OUT: Long- term projects IN: Macs in the enterprise - OUT: Upgrading XP machines to Vista IN: Virtualization - OUT: Infinite racks of small servers IN: Thin clients - OUT: A laptop for every knowledge worker IN: WiMAX - OUT: Metro Wi-Fi Jason HinerEditor in Chief of TechRepublic

the enterprise - OUT: Upgrading XP machines to Vista IN: Virtualization - OUT: Infinite racks of small servers IN: Thin

6 The INs and Outs for 2009 IN: Telecommuting - OUT: The 8-5 work day IN: Smartphones - OUT: Desktop-replacement notebooks IN: Video conferencing - OUT: Air travel for a single meeting IN: Conserving energy - OUT: Building IT for future growth IN: Netbooks - OUT: Desktop PCs IN: CIOs with minimal tech background - OUT: CIO as lead engineer IN: IT/business integration - OUT: Centralized IT departments

Conserving energy - OUT: Building IT for future growth IN: Netbooks - OUT: Desktop PCs IN: CIOs with

10 7 Trends that will transform Local Government Through Technology 1. Spending & Investment Dramatic Pressure to do more with less Projecting flat to 21% decrease in spending Hardest hit: FL, MI, AZ, NV, CA, OH Less discretionary funds, staff & resources Need to do more with less Need to make the business case as to how technology can actually save money

decrease in spending Hardest hit: FL, MI, AZ, NV, CA, OH Less discretionary funds, staff

11 7 Trends that will transform Local Government Through Technology 2. IT Governance: Centralization & Consolidation Emerging CIO role Need for high-level champions Leading Innovation IT governance revisited Outsourcing? Greater citizen engagement

12 7 Trends that will transform Local Government Through Technology 3. Network Computing, Operations & Security Greater attacks ahead Greater need for protection & safeguards Greater need for training & monitoring Records management: Storage & E-Discovery Virtualization Cloud Computing SaaS Health IT

need for protection & safeguards Greater need for training & monitoring

17 7 Trends that will transform Local Government Through Technology 4. Regionalism/Shared Services as a Necessity not a Luxury Pressure to work with other jurisdictions Regional datacenters Regional communication systems Regional Budgets (?) Regional IT staffing (?)

Pressure to work with other jurisdictions Regional datacenters

18 IT Infrastructure Typical Local Government Support Finance Public Safety Transportation GIS Public Works/Facilities Health Care

19 Schools Other Areas of IT Activities Courts Justice Libraries Election

20 7 Trends that will transform Local Government Through Technology 5. Broadband Deployment & Multi Media Systems - Multi Media (4G) Rules Internal applications Public safety & Public works Intelligent transportation Greater use of video conferencing & training Telepresence 311/CRM

Internal applications Public safety & Public works Intelligent

21 Mobility. Traffic Crime prevention/reporting I-Witness News E-Vote Public Opinion Weather & Disaster Alerts Travel Info Shopping Economic Development E-Health Local government information Web 2.0 & 3.0 Social Equity Accessibility

22 Cisco

23 7 Trends that will transform Local Government Through Technology 6. Social Networking Beyond E- Government Takes Hold 311/CRM Web 2.0 & 3.0 Greater public interface On-line voting

26 Second Life

27 7 Trends that will transform Local Government through Technology 7. Energy Efficiency Leadership Fleet Management Green Buildings LED/Smart Lighting Recycling & Re-Use Renewable Energy Solar/Wind Power Methane Gas Hydrogen Geothermal

28 Greening of IT Leading by Policy, Law & Example Purchasing policies Usage policies Disposal Policies

29 Fleet Management

30 Complementary Subscription..

31 Public Technology Institute 1301 Pennsylvania Avenue NW, Suite 830 Washington DC

CHECKLIST Workflow Management Software. Hardware Requirements: System History:

CHECKLIST Workflow Management Software. Hardware Requirements: System History: What are you looking for in a workflow management system? Since each system has its own unique features, doing a side-by-side comparison is sometimes difficult if you don t know what questions to ask.