SWC Training Health Courses 2015 Course Guide

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1 SWC Training Health s 2015 Guide Delivering qualified training to today s health industry SWC's Head Office Level 5 (East Tower) 608 St Kilda Road Melbourne Vic 3004 Australia Phone: Fax: SWC s Sydney Office Suite 13A 368 Sussex Street Sydney NSW 2000 Australia Phone: Fax: RTO ID: 4567

2 About SWC Training Stanborough Wemyss Contracting Pty Ltd (SWC Training) is a Registered Training Organisation (RTO) and Human Resources company delivering courses from national, Australian Training Packages. SWC has been working with Commonwealth and State governments for over 20 years. SWC is contracted and approved by the Department of Education and Training in all States and Territories to deliver training throughout all states and territories of Australia, via numerous State and Commonwealth Government programs. SWC issues nationally recognised certificates. Training programs are designed to be competency based. SWC designs and develops learning resources, Mentor Books, Facilitate Individual Learning training books that will serve as extensions to the clients policies and procedures. Tailored s content and units of competence are catered to best reflect the work practices of the business, department, hospital, facilility, thus maximising training to the individuals and business. SWC has delivered and/or is delivering training for major hospitals and service providers such as Cabrini Hospital, Western Health, Ramsay Health, Sodexo, Ballarat Hospital, Melbourne Health, Royal Adelaide Hospital, St Luke s, Royal Northshore, Flinders Hospital. These traineeships have been delivered throughout all states and territories in Australia. SWC has offices in Melbourne, Sydney, Brisbane, Perth and Adelaide. Benefits of training Staff development Improved work performance Recognition Staff retention Provides structured career path Employees are much more receptive to on-the-job training than classroombased training. Staff do not Pass or Fail, rather they are deemed either Competent or Not Yet Competent and have unlimited opportunity to prove their competence Employees receive National Accreditation Certificates which would normally require anywhere up to two years full time study.

3 Table of Contents Listing HLT31112 HLT31412 HLT31512 HLT32512 HLT32512 HLT32812 HLT32812 HLT32812 HLT32812 HLT32912 HLT43212 HLT43212 HLT42512 HLT40512 HLT42012 HLT43812 HLT41412 Certificate III in Sterilisation Services Certificate III in Hospital-Health Services Pharmacy Support Certificate III in Nutrition and Dietetic Assistance Certificate III in Health Services Assistance Certificate III in Health Services Assistance (Patient Services) Certificate III in Health Support Services (Cleaning) Certificate III in Health Support Services (Support Services Attendant) Certificate III in Health Support Services (Laundry Support) Certificate III in Health Support Services (Food-Kitchen) Certificate III in Health Administration Certificate IV in Health Administration Certificate IV in Health Administration (Procurement) Certificate IV in Allied Health Assistance Certificate IV in Hospital-Health Services Pharmacy Support Certificate IV in Operating Theatre Technical Support Certificate IV in Sterlisation Services Certificate IV in Cast Technology

4 HLT Certificate III in Sterilisation Services outline: This qualification covers workers who provide a range of varied activities in a sterilising service or department. HLTHSE204D HLTWHS200A HLTSTE301D HLTSTE302D HLTSTE303D HLTSTE306D HLTSTE307C HLTSTE308C BSBCUS301B BSBFLM312C BSBINN301A HTCSD306D 15 units including 10 core units and 5 elective units Follow safe manual handling practices Participate in WHS processes Clean reusable medical equipment Inspect and pack items Sterilise loads Manage sterile stock Disinfect re-usable medical devices Care for surgical instruments Deliver and monitor a service to customers Contribute to team effectiveness Promote innovation in a team environment Respond effectively to behaviours of concern

5 HLT Certificate III in Hospital-Health Services Pharmacy Support outline: This qualification covers workers who provide a range of varied assistance to pharmacists in hospital and community health settings. This may include pharmacies that are located outside of health services but supply medicines and products to hospitals and other health services. BSBMED301B HLTPH305A HLTPH307A HLTPH315A HLTPH316A HLTWHS300A 14 units including 9 core units and 5 elective units Interpret and apply medical terminology appropriately Maintain pharmaceutical imprest stock Pack pharmaceutical products Procure, store, maintain and distribute pharmaceutical stock Assist with dispensing of prescriptions and medication orders Contribute to WHS processes BSBFLM312C Contribute to team effectiveness BSBWOR301B Organise personal work priorities and development CHCCS401C Facilitate responsible behaviour HLTHIR403C Work effectively with culturally diverse client and co-workers HLTAP301B Recognise healthy body systems in a health care context

6 HLT Certificate III in Nutrition and Dietetic Assistance outline: This qualification covers workers who provide a range of assistance functions to Dietitians and Food Service Managers. HLTAP301B HLTNA301D HLTNA302D HLTNA303D HLTNA304D HLTWHS200A 16 units including 9 core units and 7 elective units Recognise healthy body systems in a health care context Provide assistance to nutrition and dietetic services Plan and evaluate meals and menus to meet recommended dietary guidelines Plan and modify meals and menus according to nutrition care plans Plan meals and menus to meet cultural and religious needs Participate in WHS processes HLTHIR403C Work effectively with culturally diverse clients & co-workers HLTFS207C Follow basic food safety practices HLTNA305D Support food services in menu and meal order processing BSBINN301A Promote innovation in a team environment BSBWOR301B Organise personal work priorities and development HLTCSD201D Maintain high standard of client service HLTCSD304D Support the care of clients Did you know SWC has delivered traineeships to over 30,000 people Australia wide

7 HLT Certificate III in Health Services Assistance outline: This qualification covers workers in a range of work roles who provide assistance to health professional staff with the care of clients. Health Services Assistance involves the worker in direct client contact under supervision. HLTWHS200A BSBMED301B HLTAP301B 15 units including 6 core units and 9 elective units Participate in WHS processes Interpret and apply medical terminology appropriately Recognise healthy body systems in a health care context HLTFS207C Follow basic food safety practices HLTFS208D Transport food HLTFS310C Apply & monitor food safety requirements HLTHIR403C Work effectively with culturally diverse clients & co-workers HLTCSD306D Respond effectively to behaviours of concern BSBINN301A Promote innovation in a team environment BSBFLM312C Contribute to team effectiveness BSBWOR301B Organise personal work priorities and development BSBCUS402B Address customer needs

8 HLT Certificate III in Health Services Assistance (Patient Services) outline: This qualification covers workers in a range of work roles who provide assistance to health professional staff with the care of clients. Health Services Assistance involves the worker in direct client contact under supervision. HLTWHS200A BSBMED301B HLTAP301B 15 units including 6 core units and 9 elective units Participate in WHS processes Interpret and apply medical terminology appropriately Recognise healthy body systems in a health care context CHCAC318B Work effectively with older people HLTCSD201D Maintain high standard of client service HLTCSD208D Transport clients HLTCSD304D Support the care of clients HLTCSD305D Assist with client movement HLTCSD306D Respond effectively to behaviours of concern HLTCSD203D Prepare and maintain beds BSBWOR301B Organise personal work priorities and development BSBFLM312C Contribute to team effectiveness

9 HLT Certificate III in Health Support Services (Cleaning Support Services) outline: This qualification covers workers who provide support for the effective functioning of health services, requiring discretion and judgement. These functions are carried out under supervision. These workers may also provide a team leadership, workplace training or leading hand function. HLTWHS200A 15 units including 4 core units and 11 elective units Participate in WHS processes PRMCL22B Organise and monitor cleaning operations PRMCL09B Clean glass surfaces PRMCL13B Clean window coverings PRMCL10B Clean ceiling surface fittings PRMCL16B Wash furniture and fittings PRMCL02B Restore a hard floor surface PRMCMN202A Provide effective client service PRMCL17B Clean a wet area PRMCMN301A Contribute to workplace safety arrangements BSBCMN312A Support innovation and change PRMCL04B Maintain a carpeted floor

10 HLT Certificate III in Health Support Services (Support Services Attendant) outline: This qualification covers workers who provide support for the effective functioning of health services, requiring discretion and judgement. These functions are carried out under supervision. These workers may also provide a team leadership, workplace training or leading hand function. HLTWHS200A HLTCSD208D HLTCSD304D HLTCSD305D HLTCSD203D HLTCOM404C PRMCL16B SITXINV002A HLTCSD306D BSBCMN312A BSBFLM312C HLTHIR403C 15 units including 4 core units and 11 elective units Participate in WHS processes Transport clients Support the care of clients Assist with client movement Prepare and maintain beds Communicate effectively with clients Wash furniture and fittings Control and order stock Respond effectively to difficult or challenging behaviour Support innovation and change Contribute to team effectiveness Work effectively with culturally diverse clients and co-workers

11 HLT Certificate III in Health Support Services (Laundry Support Services) outline: This qualification covers workers who provide support for the effective functioning of health services, requiring discretion and judgement. These functions are carried out under supervision. These workers may also provide a team leadership, workplace training or leading hand function. HLTWHS200A LMTGN2002B LMTDC2010A LMTPRGN08A LMTPRGN09A LMTDC2007A LMTPRGN15A LMTLA2011A MSAENV272B LMTGN3002B CHCORG3B BSBFLM312A 15 units including 4 core units and 11 elective units Participate in WHS processes Apply quality standards Identify fabric & garment cleaning requirements Perform tasks to support production Perform test or inspection to check product quality Receive & sort articles for cleaning Coordinate work of team/section Apply infection control policies & procedures in laundry operations Participate in environmentally sustainable work practices Organise & plan own work to achieve planned outcomes Participate in the work environment Contribute to team effectiveness

12 HLT Certificate III in Health Support Services (Food-Kitchen) outline: This qualification covers workers who provide support for the effective functioning of health services, requiring discretion and judgement. These functions are carried out under supervision. These workers may also provide a team leadership, workplace training or leading hand function. HLTWHS200A 15 units including 4 core units and 11 elective units Participate in WHS processes HLTFS207C Follow basic food safety practices HLTFS208B Transport Food HLTFS302D Prepare foods suitable for a range of food service settings HLTFS310C Apply & monitor food safety requirements SITXOHS002A Follow workplace hygiene procedures SITHCCC029A Prepare foods according to dietary & cultural needs SITHCCC004B Clean & maintain kitchen premises SITXOHS003B Identify hazards and access control safety risks SITXINV001A Receive and store stock SITXINV002A Control and order stock HLTHIR403C Work effectively with culturally diverse clients & co-workers HLTCSD306D Respond effectively behaviours of concern BSBCMN312B Support innovation & change BSBFLM312A Contribute to team effectiveness BSBINN301A Promote innovation in a team environment

13 HLT Certificate III in Health Administration outline: This qualification covers workers who complete a wide range of administrative tasks, under direct or indirect supervision. These functions can be carried out in a range of settings, including hospitals, community health centres, private practice, etc. HLTWHS200A BSBMED301B 15 units including 4 core units and 11 elective units Participate in WHS processes Interpret and apply medical terminology appropriately HLTCSD306D Respond effectively behaviours of concern BSBMED401B Manage patient record-keeping system BSBRKG402B Provide information from and about records BSBCUS301A Deliver and monitor a service to customers BSBFLM305C Support operational plan BSBINN301A Promote innovation in a team environment BSBFLM312C Contribute to team effectiveness BSBWOR301B Organise personal work priorities and development CHCORG303B Participate effectively in the work environment CHCCS401C Facilitate responsible behaviour

14 HLT Certificate IV in Health Administration outline: This qualification covers workers who provide administrative functions in health services where the worker is required to work autonomously or as a senior member of staff in an administrative team. 15 units including 5 core units and 10 elective units. HLTHIR402D Contribute to organisational effectiveness in the health industry HLTHIR506C Implement and monitor compliance with legal and ethical requirements HLTWHS300A Contribute to WHS processes BSBMED301B Interpret and apply medical terminology appropriately BSBWOR401A Establish effective workplace relationships HLTHIR403C Work effectively with culturally diverse clients and co-workers BSBWOR404B Develop work priorities HLTCOM405D Administer a practice HLTMAMP408B Administer the information management system of a medical practice BSBRSK501A Manage risk BSBINN301A Promote innovation in a team environment BSBWOR402A Promote team effectiveness BSBADM409A Coordinate business resources BSBRKG402B Provide information from and about records BSBMED401B Manage patient record-keeping system

15 HLT Certificate IV in Health Administration (Procurement) outline: This qualification covers workers who provide administrative functions in health services where the worker is required to work autonomously or as a senior member of staff in an administrative team. 15 units including 5 core units and 10 elective units. HLTHIR402D Contribute to organisational effectiveness in the health industry HLTHIR506C Implement and monitor compliance with legal and ethical requirements HLTWHS300A Contribute to WHS processes BSBMED301B Interpret and apply medical terminology appropriately BSBWOR401A Establish effective workplace relationships BSBPUR402B Negotiate contracts PSPPROC411A Plan procurement SITXINV001A Receive and store stock SITXINV002A Control and order stock TDTD297A Use manual handling equipment HLTHIR403C Work effectively with culturally diverse clients and co-workers HLTCOM404C Communicate effectively with clients BSBWOR404B Develop work priorities BSBRSK501A Manage risk BSBINN301A Promote innovation in a team environment BSBWOR402A Promote team effectiveness BSBADM409A Coordinate business resources

16 HLT Certificate IV in Allied Health Assistance outline: This qualification covers workers who provide administrative functions in health services where the worker is required to work autonomously or as a senior member of staff in an administrative team. HLTHIR402D HLTHIR506C HLTIN403C HLTWHS300A 15 units including 4 core units and 11 elective units. Contribute to organisational effectiveness in the health industry Implement and monitor compliance with legal and ethical requirements Implement and monitor infection control policy and procedures Contribute to WHS processes BSBCUS403B Implement customer service standards CHCAC318B Work effectively with older people BSBINN301A Promote innovation in a team environment BSBMGT403A Implement continuous improvement BSBWOR401A Establish effective workplace relationships HLTAMBPD401C Manage personal stressors in the work environment BSBMED301B Interpret and apply medical terminology appropriately HLTAH301C Assist with an allied health program HLTAP301B Recognise healthy body systems in a health care context HLTCSD201D Maintain high standard of client service HLTCSD305D Assist with client movement HLTCR401C Work effectively in community rehabilitation HLTCR402C Support client daily living requirements in a community rehabilitation context HLTNA301D Provide assistance to nutrition and dietetic services HLTNA305D Support food services in menu and meal order processing HLTFS207C Follow basic food safety practices

17 HLT Certificate IV in Hospital-Health Services Pharmacy Support outline: This qualification covers workers who provide a range of technical functions under the supervision of a pharmacist in a hospital or community setting. This may include pharmacies that are located outside of health services but supply medicines and products to hospitals and other health services. These workers may also have the role of coordinating the work of pharmacy assistants or aides. 14 units including 9 core units and 5 elective units. CHCORG428A Reflect on and improve own professional practice HLTHIR402D Contribute to organisational effectiveness in the health industry HLTHIR506C Implement and monitor compliance with legal and ethical requirements HLTWHS401A Maintain workplace WHS processes HLTPH408A Conduct small scale compounding and labelling of pharmaceutical products HLTPH409A Conduct small-scale compounding and labelling of aseptic pharmaceutical products HLTPH411A Provide assistance in dispensary administration HLTPH418A Support pharmacists by collecting information for clients and other health professionals HLTPH419A Support pharmacists in the collection and presentation of workplace data and information TAEASS402B Assess competence CHCORG627B Provide mentoring support to colleagues BSBRSK501A Manage risk BSBINM301A Organise workplace information BSBINN301A Promote innovation in a team environment

18 HLT Certificate IV in Operating Theatre Technical Support outline: This qualification covers senior operating room workers who provide a range of varied assistance functions to operating theatre personnel. This qualification is suited to Australian Apprenticeship pathways. HLTHIR402D HLTHIR506C HLTWHS300A HLTIN403C HLTTH404D HLTTH405D HLTTH406D HLTMS207D 15 units including 8 core units and 7 elective units. Contribute to organisational effectiveness in the health industry Implement and monitor compliance with legal and ethical requirements Contribute to WHS processes Implement and monitor infection control policy and procedures Provide routine care and handling of equipment within the operating suite Assist with preparation of clients for operative procedures Provide intra-operative equipment and technical support Handle medical gases safely HLTCSD208D Transport clients HLTHSE204D Follow safe manual handling practices HLTMS203D Undertake routine stock maintenance HLTMS208D Handle waste in a health care environment HLTSTE301D Clean reusable medical equipment BSBFLM403B Implement effective workplace relationships HLTAMBPD401C Manage personal stressors in the work environment

19 HLT Certificate IV in Sterilisation Services outline: This qualification covers workers who operate in a senior specialist role in a sterilising service or department. This worker is responsible for a range of functions, including the application of standards and quality requirements, stock maintenance and management and the efficacy of equipment and supplies. 15 units including 10 core units and 5 elective units. HLTHIR402D Contribute to organisational effectiveness in the health industry HLTWHS300A Contribute to WHS processes BSBWOR401A Establish effective workplace relationships HLTAMBFC402C Communicate in complex or difficult situations HLTSTE407C Manage availability and effectiveness of reusable medical devices HLTSTE408C Manage effectiveness of reprocessing of reusable medical devices HLTSTE409C Facilitate effective steam steriliser function HLTSTE410B Facilitate effective cleaning functions TAEDEL301A Provide work skill instruction TAEDEL402A Plan, organise and facilitate learning in the workplace HLTHIR403C Work effectively with culturally diverse clients and co-workers BSBFLM305C Support operational plan BSBWOR402A Promote team effectiveness BSBWOR404A Develop work priorities BSBCCO301B Use multiple information systems BSBAUD402B Participate in a quality audit

20 HLT Certificate IV in Cast Technology outline: This qualification covers workers who undertake a range of tasks related to the application, modification, and removal of various orthopaedic devices. HLTAP401B HLTCT401D HLTCT402D HLTCT403D HLTCT405D HLTCT406D HLTCT407D HLTHIR506C HLTWHS300A HLTHIR403C HLTHIR404D HLTIN302C HLTWHS401A 16 units including 11 core units and 5 elective units. Confirm physical health status Apply casts Modify casts Remove casts Apply orthopaedic devices (Note pre-requ: HLTAP401B) Modify orthopaedic devices Remove orthopaedic devices Implement and monitor compliance with legal and ethical requirements Contribute to WHS processes Work effectively with culturally diverse clients and co-workers Work effectively with Aboriginal and/or Torres Strait Islander people Process reusable instruments and equipment in health work Maintain workplace WHS processes

21 Contact Us Head Office - Melbourne Level 5 (East Tower) 608 St Kilda Road Melbourne Vic 3004 Australia Phone: Fax: Sydney Office Suite 13A 368 Sussex Street Sydney NSW 2000 Australia Phone: Fax: Adelaide Office Suite 1 71 Angas Street Adelaide SA 5000 Australia Phone: Fax: Brisbane Office G1, Commercial Road Teneriffe QLD 4005 Australia Phone: Fax:

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