HLT32912 Certificate III in Health Administration

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1 HLT32912 Certificate III in Health Administration Course Information January 2015

2 About this Course: This qualification has been designed for workers who complete a wide range of administrative tasks, under direct or indirect supervision. These functions can be carried out in a range of settings, including hospitals, community health centres, private practice, etc. This training is delivered with Victorian and Commonwealth Government Funding to eligible participants. Entry Requirement: There are no stated entry requirements for this qualification, nor are there any prerequisite competencies for units within this qualification. Students should have a moderate level of computer proficiency particularly in , internet and Microsoft word; with a basic knowledge of excel and power point. This will enable students to undertake assessments and assessment activities with ease. Certificate III in Health Administration is an ideal entry point for staff new to health care clinics or those wishing to formalise their experience. Course Structure Attainment of this qualification requires the successful completion of 15 units of competency: 5 core units 10 elective units An overview of each unit can be found on the following pages. If there is a specific training need you would like addressed which is not covered, please speak with the Training & Development Coordinator. Duration: This course has a nominal duration of 10 months. Dates for each unit will be set at the commencement of the training. Units that require a workplace assessment visit will be arranged with your trainer at a mutually convenient time. Delivery and Assessment: Monthly classroom attendance forms part of the delivery of this certification. Page 2

3 Statement of Fees, Refunds & Concessions Detailed information about our fees, government subsidies, additional fees that may be incurred, our refunds policy and concession eligibility are provided in our Statement of Fees on page 9 of the 2015 Student Handbook. The handbook is available from our SEHPA Training website or can be obtained from the Training Manager via if you have not been provided with this document. All students at enrolment are required to sign off that they have reviewed the Student Handbook and in particular the Statement of Fees. How to Apply: Contact Tanya Heaney-Voogt, Training Manager at SEHPA on to discuss your enrolment. We will ensure that you have all the required information you need to make a decision about enrolling and studying with SEHPA. Page 3

4 Units of Competency HLT32912 Certificate III in Health Administration Unit HLTHIR301C Communicate and work effectively in health This unit of competency describes the skills and knowledge required to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements BSBMED301B Interpret and apply medical terminology appropriately knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; and to use appropriate advanced medical terminology. HLTIN301C Comply with infection control policies and procedures This unit of competency describes the skills and knowledge required for workers to comply with infection control policies and procedures. All procedures must be carried out in accordance with current infection control guidelines, Australian and New Zealand Standards for maintaining infection control and the policies and procedures of the organisation This unit acknowledges the importance of complying with an effective infection control strategy that ensures the safety of the client (or end-user of healthrelated products/services), maintains personal protection and prevents the transmission of infections from person to person All tasks must be carried out in accordance with State or Territory legislative requirements that affect work practices of the organisation and/or worker HLTWHS200A Participate in WHS processes This unit specifies the workplace performance required for an entry level worker to participate in work health and safety (WHS) processes in the workplace in order to ensure their own health and safety at work as well as that of others in the workplace who may be affected by their actions BSBFLM303C Contribute to effective workplace relationships knowledge required to gather information and maintain effective working relationships and networks, with particular regard to communication and representation. BSBINM301A Organise workplace information knowledge required to gather, organise and apply workplace information in the context of an organisation's work processes and knowledge management systems Core/ Elective Nominal Hours Prerequisites C 20 Nil C 30 Nil C 20 Nil C 20 (TBC) Nil C 40 Nil E 30 Nil Page 4

5 Unit BSBMED302B Prepare and process medical accounts knowledge required to provide advice to patients regarding fee structures and process referrals, and to prepare and process medical accounts for a range of patients BSBMED303B Maintain patient records knowledge required to maintain patient records within an existing medical records management system, under supervision BSBMED304B Assist in controlling stocks and supplies knowledge required to provide assistance in stock control processes within a medical environment. This involves assisting in maintaining stock levels, storing stock, stocktaking and disposing of out of date stock. BSBMED305B Apply the principles of confidentiality, privacy and security within the medical environment knowledge required to apply principles and requirements relating to confidentiality, privacy and security to own work within the medical environment. BSBMED401B Manage patient record keeping system knowledge required to manage a patient record system within a medical environment and to supervise others. It covers clarifying roles and responsibilities, managing the operation of a patient records system, and reviewing and improving the system BSBWOR301B Organise personal work priorities and development knowledge required to organise own work schedules, to monitor and obtain feedback on work performance, and to maintain required levels of competence HLTHIR404D Work effectively with Aboriginal and Torres Strait Islander people This unit describes the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people in the health industry context It deals specifically with cross-cultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities HLTHIR403C Work effectively with culturally diverse clients and co-workers This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures Core/ Elective Nominal Hours Prerequisites E 30 Nil E 50 Nil E 40 Nil Page 5

6 HLTAID003 Apply First Aid This unit deals with the provision of first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance, and provision of support to other providers E 18 Nil Page 6

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