Jeff Stein Services Marketing SAP America

Transcription

1 SAP Solutions for Legal and Professional Service Industry: Jeff Stein Services Marketing SAP America

2 Agenda 2:15 am - SAP for Solutions for Legal and Prof Services Jeff Stein, Marketing Service Providers, SAP America, Inc. 2:30 a.m. - 3:00 a.m. Enabling Profitable Growth and Competitive Advantage Bob Koenen, Chief Operating Officer, Howrey, Simon, Arnold & White LLP 2:45 pm Q& A, Closing Remarks Jeff Stein, Marketing Service Providers, SAP America, Inc. SAP AG 2002, Title of Presentation, Speaker Name 2

3 SAP Industry Breakout Public Sector 5% Oil & Gas 3% Financial Svcs 2% Process Manufacturing Services 18% 27% Retail 7% 15% 25% Consumer Products Discrete Manufacturing SAP AG 2002, Title of Presentation, Speaker Name 3

4 SAP in Professional & Legal Services Industries A Track Record of Success in Professional Services Industries Industry-Specific Market Focus and Presence for Over 7 Years Track Record of Success: 650+ Professional Services Installations An Expanding Corporate Commitment The Professional Services Industries We Serve: Consulting Audit & Tax IT Services Legal Services Industry-Specific Portfolio of Solutions SAP AG 2002, Title of Presentation, Speaker Name 4

5 SAP Is Not Just For Large Organizations Nearly Two-Thirds (58%) of SAP Installations World-wide Are In Companies with less than $500 M (USD) In Revenue! CSC BearingPoint Accenture GTech Linklaters > % 10.3 % NCO Group Howrey Intelligroup GEMS % 58.4% Company Revenue in $M US < 200 SAP AG 2002, Title of Presentation, Speaker Name 5

6 SAP-Partner for Growth SAP aims to be the De-facto Industry Standard CRM Project/Resource Management Engagement/ Matter Management Financials /HR Shared Services SAP AG 2002, Title of Presentation, Speaker Name 6

7 Solution: SAP for Professional Services Professional Service Organizations Segments: Audit & Tax Consulting Legal Business Development Lead Generation Opportunity Mgmt Account Management Account Analytics Engagement/ Matter Mgmt Work to Cash Time & expense Project Accounting Project/Resource Management Scheduling Collaboration Staffing and analytics Back Office Support Analytics Finance/Cost Accounting Mgmt/Reporting Human Resources Milestones Project Monitoring and Control Confirmation Refine Project Planning Resource reallocation Bill Time& Expense Project Execution Budgeting Contracts Define Accounting Rules Project Resource Planning Contact Mgmt/ Client Info Opportunity Mgmt Proposals Refine Project Planning Hard booking Soft booking Project Management High Level Project Planning Cost Calculation Capacity check SAP AG 2002, Title of Presentation, Speaker Name 7

8 Professional Services Employee Lifecycle Client Lifecycle Contact Mgmt/ Client Info Employee Lifecycle Bill Opportunity Mgmt Time& Expense Workforce Planning Proposals Project Execution Contracts HR Administration Recruiting Performance Skills Development Compensation Career Planning SAP AG 2002, Title of Presentation, Speaker Name 8

9 Professional Services Value Proposition Increase Shareholder Value Increased Earnings Increase Revenue Reduce Costs Sell More Increase Realization Increase Utilization Best Practices Increase Employee Productivity Reduce IT Costs Manage clients, not just engagements 360 View of client (cross-selling/ relationship mgmt) Focus on profitable clients & services Improved planning/budgeting Better resource assignment Leverage knowledge capital Collaborate Capture all internal & thirdparty charges Integrated billing Meet client billing requirements Global view of resource assignments Utilization analysis Support mobile professionals Seamless service delivery process Accelerate work to cash cycle Streamline procurement Encourage compliance Eliminate redundant tasks Automate manual processes (e.g. online billing) Workflow enabled processes Anytime, anywhere rolebased access One-system/ database Reduce interfaces Centralized reporting infrastructure Common technologyleverages skills SAP AG 2002, Title of Presentation, Speaker Name 9

10 Implemented in under twenty weeks Experienced SAP professionals skilled in Professional Services best practices bring your solution live in under twenty weeks Fixed-price, fixed scope implementation project allows for predictable costs Preconfigured support for industry best practices shortens your time to ROI and minimizes disruption to everyday business Proven success: over half of all SAP implementations are in midsize companies SAP AG 2002, Title of Presentation, Speaker Name 10

11 SAP Safe Passage Program Details Maintenance Maintenance support for existing PeopleSoft or JDE implementation, via a newly acquired company, TomorrowNow Provided at current SAP rates Applications License mysap now and receive a credit of up to 75% on your previous investment in PeopleSoft or JDE Realize the immediate benefits of integrating your entire landscape on an open, scalable platform Leverage SAP NetWeaver* to drive innovation by composing and running new processes across your heterogeneous environment Migration Support Extend your IT infrastructure now with SAP NetWeaver*, the proven integration technology platform Migrate to mysap at your own pace with support from SAP * included with your mysap license SAP AG 2002, Title of Presentation, Speaker Name 11

12 Leverage Technology to Innovate and Grow Reduced costs Understand cost of services to manage them more profitably Improve operational efficiency through better processes and business practices Decrease TCO of IT solutions Faster ROI on IT investments Enable your business development organization to win more business Solutions aimed at business pain points Leverage existing investments Solutions that adapt to changes Establish acquisition platform Meet new regulatory requirements Turn IT innovation into business value New outsourced services Mitigate risk through best practice processes Increase employee productivity Improve business effectiveness SAP AG 2002, Title of Presentation, Speaker Name 12

13 Upcoming Prof Service and Legal Event Legal Executive Dinner April 5 th NYC Bob Ruyak, Managing Partner and CEO of Howrey Peter Zeughauser, Zeughauser Group Prof Services Exec Breakfast Client Engagement Lifecycle with Kennedy Information Group April 6 th NYC Harvard Club SAPPHIRE Boston May 17 th 19 th Prof Services Networking Lunch Accenture - Frank Modruson, CIO, Accenture SAP AG 2002, Title of Presentation, Speaker Name 13