The new ASAP Methodology

Transcription

1 The new ASAP Methodology Overview of the new ASAP Methodology for Implementation 7.x and ASAP Business Add-Ons Jan Musil Director, Global Project Management Office SAP Field Services Raimar Hoeliner Program Delivery Manager, North America PMO SAP Field Services

3 Presentation Objective Our objective is to provide overview of the new, refreshed and streamlined ASAP implementation methodology, ASAP Business Add-ons, its use in delivery projects along with enabling tools like SAP Solution Manager and ARIS Platform. Topics covered in today s session What is ASAP, why is it important for project success What changed - key improvements Use case for BPM How to access and where to fine information for further study SAP AG All rights reserved. / Page 3

5 Today s New Reality The context in which businesses operate today Today s Business Challenges Economic climate demands for a fast return on investment, often within the same year of the implementation Business requirements tend to have earlier expiration dates due to the climate changes Companies must see act fast and clearly Customers ask for Implementation Acceleration and Best Practices Look for ways to maximize business value Ask for Visibility on the progress of projects and want measurable results early Express the need to get it right for the first time Customers want smaller, focused projects with fast ROI (Henning Kagermann, preliminary result meeting 2009) SAP AG All rights reserved. / Page 5

6 SAP Technology portfolio is enabling Best Practices, Own Practices, And Best Insight SAP Technology Portfolio (SAP NetWeaver + SAP BusinessObjects) Business Process Composition Business Intelligence Process Integration Enterprise Information Management PROVIDE BEST INSIGHT ENABLE OWN PRACTICES Technology to extend & integrate Best Practice Processes SAP NetWeaver CE incl. BPM/BRM SAP NetWeaver PI Foundation & Application Lifecycle Management ENABLE BEST PRACTICES Technology to run and access best practice processes SAP NetWeaver 7.0, incl. EHPs SAP Solution Manager SAP NetWeaver Identity Management SAP NetWeaver Portal Technology to Analyze, Explore and Predict Business SAP BusinessObjects Enterprise SAP BusinessObjects Data Services SAP NetWeaver MDM SAP NetWeaver BW / BWA SAP AG All rights reserved. / Page 6

8 The new methodology for the new reality ASAP 7 Description AcceleratedSAP (ASAP) provides a proven, comprehensive, repeatable and rich implementation methodology to streamline projects. ASAP covers implementations, upgrades, strategic studies and more. Benefits Reduced total cost of implementation through streamlined and modular implementation roadmap that provides content rich implementation accelerators, templates and guides Industry standard aligned project management process and guidelines PMI PMBOK Achieve transparency of value delivery through consistent business case reflection Enables efficient project governance and quality management Efficient guidance for SOA, BPM and traditional implementation projects Drive combined Business Process and IT Architecture approach (E2E) Covers entire project life-cycle from evaluation through delivery to post project solution mgmt and operations Delivers revised content in all traditional ASAP areas Project management, SAP Solution Manager, organizational change management, training, blueprinting, realization, cutover planning and execution, and others SAP AG All rights reserved. / Page 8

9 The New ASAP Methodology supporting multiple lifecycles and target user groups Process Lifecycle Application Lifecycle Project Lifecycle Value Lifecycle BPM Method BPM Technology To Be De sig n Implementation Methodology Aplication Management System Project standards aligned with PMI PMBOK PM Tools Value Management Value Tools Process Owner CIO Project Manager Business Unit Owner SAP AG All rights reserved. / Page 9

10 Refocus for your success Yesterday Today when using the new ASAP framework Testing Project Mgmt Solution Mgmt Value Mgmt Enhanc ements Config Program & Change Mgmt Business Process Mgmt Shifting focus from project to program value SAP AG All rights reserved. / Page 10

12 ASAP 7 Significantly Improves Quality of Content Over Entire Delivery Lifecycle Delivery Run Project Preparation Blueprint Realization Final Preparation Go-Live Support Run New ASAP extends coverage to the entire value chain Embedding Value Management, SOA, BPM, SAP Solution Manager, Significantly streamlined traditional ASAP content Significantly revised content for areas like Blueprint, Testing, OCM, etc. SAP AG All rights reserved. / Page 12

14 Example 1: Streamlined Work Breakdown Structure in ASAP Roadmap WBS Structure ASAP V3.10 current release (2009) New ASAP Methodology v7 Phase Phase Deliverable group Work stream Deliverable Streamlined WBS Deliverable Sub-deliverable Sub-deliverable Activity Task Output SAP AG All rights reserved. / Page 14

15 Example 2: Project Quality Gates ASAP Project phase Project Preparation Solution Validation Realization Final preparation Go Live Support Project Preparation Phase Completed Solution Validation Compliancy Solution Validation Review Baseline Configuration of Realization Completed Final Preparation Phase completed (Go live Readiness) Project complete (Project Closure) Solution Validation Phase Completed Customer Acceptance Final Configuration of Realization Completed (Solution Built) Integration Tests of Realization Completed (Realization Completed) SAP 2009 / Page 15

16 Example 3: Consistent use of SAP Solution Manager through out the solution lifecycle SAP Solution Manager in Implementation Project Preparation Blueprint Realization Final Preparation Go Live Support Run Provide initial planning and preparation for your SAP project Document the business process requirements Implement business and process requirements Complete the preparation for Go-Live Cutover to live productive operation & continuous support Operate your SAP Solution Project Definition Define Business Blueprint Configuration End User Training & Documentation Handover End-User Support Define System Landscape Define Enhancements & Develop. Development Solution Directory Change Management Customizing Synchronization Application Management Testing Business Process Operation SAP Solution Manager Supporting implementation features Custom Code/ Technical Operation Technical Infrastructure Mgmt. Project Administration Issue Tracking / Monitoring / Reporting Roadmaps SAP AG All rights reserved. / Page 16

17 Example 4: Modular content delivery through ASAP Business Add-Ons KEY MESSAGE ASAP Core does not contain solution or industry specific content; Business Add-on packages deliver this content ASAP Core with Add-ons defines specific project deliverables (e.g. WBS) ASAP Core common project deliverables ASAP Business Add-on industry or solution focused Phase Sub-Deliverable Work stream Deliverable Deliverable Sub-Deliverable Sub-Deliverable Scenario Demand Planning Process 1 Process Step 1 Standard deliverables for entire delivery project lifecycle Streamlined reduced complexity Emphasizes new and strategic areas, e.g. Integrated Service Delivery, Value Delivery, Modeling, SOA etc. Includes standard SAP Service references Value-added accelerators, templates and samples Establishes anchor points for solution/industry/project type add-ons Delivers solution or industry specific implementation content Can be switched on/off based on project needs Designed to support implementable steps/solutions Uses ASAP Core content as basis Clearly defined owner, delivery plan and maintenance strategy SAP AG All rights reserved. / Page 17

18 Concept of Core ASAP and ASAP Business Add-Ons Example: HR business implementation content KEY MESSAGE ASAP Business Add-on delivers industry or solution specific methodology and business content for implementation out of the box All ASAP Business Add-ons deliver methodology extensions, most deliver business content in SAP Solution Manager and SAP Enterprise Modeling by IDS Scheer Core ASAP common project deliverables ASAP Add-on industry or solution focused Phase Sub-Deliverable Work stream Deliverable Deliverable Sub-Deliverable Scenario Employee Performance Management Sub-Deliverable Process: Flexible Performance Management Services Services Process Step: Create Corporate Goals Business Content SAP AG All rights reserved. / Page 18

19 DEMO

21 Phase 2: Detail Business Blueprint Purpose To create a body of work, know as Business Blueprint that Aligns business requirements to the SAP business model Documents the TO-BE process models Describes the solution design Identifies additional functional and technical requirements Obtains business sign-off on requirements and design Blueprinting is dedicated to support value delivery Deliverables Project Plan Update Complete, documented and signed off Business Process Hierarchy and Design Value Association on Process Level Solution Design Gap Identification and Resolution Solution Landscape and Architecture Assessment of Organization and Business Process Changes Confirmation of Implementation Date Milestones & Key Decisions Completed and signed off Process Design Completed and signed off Solution Design Completed and signed off gap identification and resolution Phase Quality Assessment Organizational Change Management plans signed off Data Management Plans signed off Training executed SAP AG All rights reserved. / Page 21

22 Blueprinting Key Deliverables Project Management Organization Change Management and Training Training Project Kickoff Meeting Phase Start Up Stakeholder Analysis Learning Needs Analysis PM Plan, Schedule Training Project Plan Executing, Monitoring & Controlling Change Impact Analysis Learning Deployment Strategy Phase Closure and Sign Off Communications Plan Content Development Value Argumentation Project Team Level 2 Skills Dev Business Blueprint Data Management Legacy Data Migration Plan Data Quality Plan Data Security Design Legacy Data Archive Business Process Management Value Realization Business Organizational Structure Business Process Map Business Requirements and Process Solution Design General Settings and Master Data User Role Concept SOA/ Composition Logical Data Models Solution Gaps and Core Enhancements Technical Solution Management Technical and Integration Design Project IMG Development Environment Authorization Requirements and Design System Administration Procedures SOA/Composition development Environment Support Strategy and Procedures Integration Solution Management Testing Strategy and Approach Test Planning SAP AG All rights reserved. / Page 22

23 Blueprint Approach SAP s Blueprint Approach is based on the following proven methodologies Value Realization, which creates the framework for scope and delivery of expected benefits Business Process Management Methodology (BPMM), which provides the framework for process decomposition Agile Acceleration Techniques at SAP, that support the speed to market; they incorporate visualizations, iterative feedback loops and frequent control points Value Realization Value maps, drivers and enablers Value based scope management Industry Benchmarks Value Audits Business Process Management BPMM SOA Field Service Modeling Handbook Acceleration Techniques Solution Demo & Visualization Best Practices and Preconfigured Solutions Build Cycles Value Prototyping Blueprint Quality Review SAP AG All rights reserved. / Page 23

24 Value Management Value Based Blueprinting Overview Vision Strategy Process Optimization Blueprinting Solution Transformation Roadmap and Landscape Requirements Analysis Key Deliverables Benefits / Business Case Pain Point & Key Process Changes Value Maps / KPI Definition TO-BE Process Model Gap Analysis & Solution Design Aligned Deliverables Outputs and Inputs Quality / Value Reviews *most critical deliverables only Tools VLM Full set of SAP Enabling Tools SAP Enterprise Architecture Framework Solution Composer Solution Manager ARIS Methodology Roadmap / BPM Integrated BTC and ASAP Methodology CVR Enterprise Architecture ASAP SAP 2008 / Page 24

25 Business Process Modeling in Context of Business Blueprint Business Perspective Core Configuration: Solution with SAP Standard is possible Calibration As-Is Analysis To-Be Design Solution Transformation Blueprint Solution Gaps &Core Enhancement: Solution needs to be enlarged by development. SOA/Composition: Solution can be enhanced by SOA elements. Third Party Solution Use of third party enhancements are applicable. IT Perspective PLAN (BPM) BUILD SAP 2009 / Page 25

26 Business Process Modeling Process Design Deliverables SAP 2009 / Page 26

27 Business Process Modeling Blueprint Approach and Key Deliverables Solution Manager Process Decomposition Project Blueprint Approach Guide* Organizational Structure Req. & Design doc User Role Documentation doc Business Scenario Business Area/ Process Group Blueprint Approach Workshop Guide doc* Master Data Requirements doc Scope Key Decision Documents doc Business Scenario Requirement and Design doc Business Process Business process step Business Process or Variant (Transaction e.g. VA01 ) Field Service Modeling Handbook V4 [new in 2009]* or refer to the Link: SAP Process Modeling Handbook, BPX, Community Wiki site* Business Process Requirement and Design doc Master Data Requirements doc Functional Specification documents (RICEFW) Business Process List doc Business Process Flow diagram Value Maps [new in 2009] Activity/ Transaction (Data entry e.g. customer name) Technical Solution Doc (open) A Blueprint is defined through a body of documents * Guideline documents to facilitate Blueprinting SAP AG All rights reserved. / Page 27

28 Business Process Modeling Leveraging Predefined Content SAP Solution Maps SAP Solution Manager SOLAR01 Process Area Level 1 Main Process Level 2 SAP Solution Manager BPR Client Master Data Account Opening Form Account for new client opended Account product requested Open new account Account for existing client opened Relationship Manager Account Management Application Retail Account Process Activity Level 3 Level 4 Client Master Data Account Opening Form Account for new client opended Account product requested Open new account ARIS Account for existing client opened Relationship Manager Account Management Application Retail Account ARIS Scope Definition Process Modeling 2010 SAP America / PL1 / NA-PMO / Page 28

29 Implementation Acceleration Broader than Agile Acceleration is based on sustainable assets and the re-usable content, as well as tools and technology that provide a structure for re-use Acceleration can be accomplished through the elimination of unnecessary work steps within the implementation life cycle Acceleration of implementation and lowering of overall cost can often best be realized through getting it right the first time, eliminating the need for rework and associated delays Acceleration can be achieved through compression techniques such as parallelization of activities and new work shop approaches If your only tool is a hammer, then every problem begins to look like a nail. Acceleration = IP Re-Use x Reduction of Friction Parallelization x Elimination of Re-Work Smallest possible increments along a value based roadmap

30 Major Acceleration SAP Core Consulting IP Re-Use Best Practices / Preconfigured solutions Business Add Onss - Jump Start for Content and Solutions Project Launch Sprint Team Solution Demo Approach Early visualization of solution for configuration and solution enhancements through show and tell in Blueprinting Iterative solution design process (workshop approach) Iterative Build Cycles Incremental build Frequent Q-Gates n-time Boxed and inspected at every increment Parallelization of Services Scope is based on Areas of interest / pain points Presales or Blueprint / n-time Boxed Implementation Periods (4 weeks) Lab environment to configure complementary to project specific Implementation Accelerations Complementary Techniques

32 Solution Demo Approach ASAP 7 Iterative Approach to Process and Solution Design driven by process de-compositions Visualize, Engage, Stay Focused! Visualize solution Improve collaboration and mutual understanding Mitigate risk to rework Allow for incremental acceptance Reference Business Case and Value Drivers Use predefined standards and content to illustrate end-to-end processes Verify & Accept Verify solution design Drive Acceptance Complement Models Solution Design Visualize Use sandbox to show and tell SAP standard key design elements Visualization for Development objects Listen & Engage Determine / capture business requirements and potential Gaps to Standard SAP AG All rights reserved. / Page 32

33 Acceleration Techniques are built into ASAP 7.0 Implementation Life Cycle (exemplary) 0 Implementation Acceleration Triage Value based Roadmap & Approach Determination Best Practices Fit-Gap Framework of ASAP phases Project Launch Services Enable ASAP 7.0 and value delivery Prepare Project environment 1 IP Reuse Preconfigured Solutions / ASAP 7 Add-Ons Reference KM complementing ASAP accelerators, e.g. Benchmarking Solution Demo Approach Demo Environment to illustrate SAP Standard functionality Visualization of solution enhancements (irise) Iterative Build Cycles Iterative build cycles based on Blueprint / product scope Parallel Integrated Services Complementary service for areas of interest 2 3

34 DEMO

36 The New Drivers License...to work in the Real world BPM in an SAP Environment SKILLS AND RESOURCES Mindset METHODOLOGY ASAP Methodology and ASAP Business add-ons TOOLS SAP Solution Manager, BPM Technology (Business to Model and Modeling to Execution) GOVERNANCE MANAGEMENT Link between Business Governance, Process Governance and IT Governance TRAINING Trained, certified and experienced, Project Manager, BPX Associate and Professional SAP UA BPM and EA Curriculum COMMUNITY SDN/BPX Community SAP Modeling Handbook BPM Use Cases SAP AG All rights reserved. / Page 36

42 Appendix