CSL classroom courses that will be offered up to June 2016 (unless marked otherwise)

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1 CSL classroom courses that will be offered up to June 2016 (unless marked otherwise) Core curriculum courses Automated external defibrillator (AED) Automated external defibrillator (AED) re-qualification Briefings and submissions Budget management Building inclusive teams Change leaders for SCS Change leaders for senior managers (grade 6 & 7) Coaching foundation programme to 31 March Contract management: building relationships in business (free online course) Delivering excellent customer service - part 2 Drafting complex documents Effective administration and business support Emergency first aid at work Emotional intelligence to 31 March First aid at work First aid annual refresher First aid at work requalification First aid for lone workers Introduction to accounting officer responsibilities Leadership masterclass - accountability: understanding managing public money Management essentials - managing people - recruitment and selection Managing business performance - continuous improvement Managing change - implementing change Managing change - influencing skills for senior managers Managing change - engaging through your people Managing people - coaching skills Managing people - constructive conversations Managing people - managing team conflict Managing people - regular performance discussions Managing people - getting the most from your team Managing self - influencing skills Managing self - personal impact and effectiveness Mental health awareness Mentor training to 31 March Microsoft excel 2010 advanced to 31 March Oral briefing for your Ministers/senior officials Pre-retirement Presentation skills V

2 Running small projects to 31 March Strategic thinking Supporting Ministers in Parliament Tailored coaching for committee appearances Training the trainer Unconscious bias - for grades 6 and below Understanding the policy context (policy foundation 1) Working in the policy environment (policy foundation 2) Professions and specialist courses - available through to 30 September 2016 Business continuity BCI crisis & incident management - non residential BCI's good practice guidelines training and examination Business continuity basics Business impact analysis Crisis and incident management Determining BCM strategies Developing and managing BC exercises Embedding BCM in your organisation IT disaster recovery and business continuity working together The A-Z of BCM The BCI's good practice guidelines training & examination - residential The BCI's supply chain & business continuity management course The business continuity foundation course The human factor in business continuity Understanding ISO22301 masterclass Writing the business continuity plan Commercial Achieving supplier engagement Commercial skills for leaders Commercial and financial acumen for leaders Commercial master class 1 - effective commercial planning and contracting IACCM commercial and contract management certification programme (three tier qualification route) at associate, specialist and expert levels Managing contractors Communications Advanced digital campaigns for government communicators Communicating locally Creative low cost campaigns Digital PR, media relations & crisis response GCS SIO leadership module Inspire talent programme accredited (annual cohort) V

3 Introduction to social media for government communicators Strategic communications Digital & Technology BCS ITIL specialist change management inc exam BCS ITIL specialist problem management inc exam BCS specialist certificate in service level management in exam BCS ITIL specialist supplier management inc exam BCS software testing advanced test analyst certificate inc exam Business case foundation training inc exam ITIL awareness (overview) ITIL specialist certificate in business relationship management inc exam User research certification for digital by default - product under development Economic Service Macroeconomics Microeconomics Introduction to evaluation for government analysts Health & Safety IOSH managing safely certificate IOSH managing safely refresher NEBOSH general certificate Human Resources Accelerated development scheme for Grade 6/7 (cohort 3 and 4 launch December 2015) Accelerated development scheme for HEO/SEO (taught modules to commence Jan 2016) HR management MSc (including top-up for diploma students) Organisational development core practice programme Organisational development advanced programme Organisational development fast stream programme Knowledge and Information Management BCS/ISEB certificate in information security management principles (CISMP) Internal Audit Internal audit induction Legal Introductory course for lawyers Operational Delivery Adapting your behaviour to suit the customer Defusing hostility and managing conflict Handling challenging calls in a telephony environment Investigative interviewing techniques Operational Research Foundations of operational research Policy Economics for policy advisors V

4 Design thinking for policy advisors Problem structuring and analytical thinking Project Delivery Agile and PRINCE2 Agile and scrum awareness Agile awareness executive overview Agile project management Agile project management foundation and practitioner (APMG accredited) Agile seminar APM introductory certificate APM introductory certificate examination re-sit APM practitioner qualification APMG international managing benefits foundation APMG international managing benefits foundation & practioner APMG international managing benefits practioner APMG change management foundation APMG principles of change management foundation & practitioner APMG programme & project sponsorship certification APMP APMP examination re-sit APMP for PRINCE2 practitioner fast track Certified scrum product owner Management of portfolios (MoP ) foundation Management of portfolios (MoP ) foundation and practitioner Management of portfolios (MoP ) foundation examination re-sit Management of portfolios (MoP ) practitioner Management of risk (M_o_R ) foundation and practitioner certification Management of risk (M_o_R ) foundation level certification Management of risk (M_o_R ) practitioner certification Management of risk (M_o_R ) re-registration certification Managing projects in agile with scrum Managing successful programmes (MSP ) advanced practitioner Managing successful programmes (MSP ) advanced practitioner re-registration Managing successful programmes (MSP ) foundation Managing successful programmes (MSP ) foundation and practitioner Managing successful programmes (MSP ) foundation examination re-sit Managing successful programmes (MSP ) practitioner Managing successful programmes (MSP ) practitioner examination re-sit Managing successful programmes (MSP ) practitioner re-registration Portfolio, programme & project offices (P3O ) foundation and practitioner Portfolio, programme & project offices foundation (P3O ) Preparing for professional scrum master V

5 PRINCE2 foundation PRINCE2 foundation and practitioner PRINCE2 foundation examination re-sit PRINCE2 practitioner PRINCE2 practitioner examination re-sit PRINCE2 practitioner re-registration Scrum practitioner Working in a scrum team Science and engineering Horizon scanning for strategy and policy development Security Comp TIA non-accredited Comp TIA accredited Sponsorship Sponsorship of arm s length bodies V

6 Programmes Programme Start date Completion date Coaching Bookings can be made up to 31 May 2016 Should finish by February 2017 Crossing thresholds * G5 * G6 & 7 * EO - SEO * AA - AO March 2016 March 2016 February 2016 January 2017 March 2017 Fast stream October 2015 May 2016 Fast track apprenticeships * Cohort 2 * Cohort 3 * Business specific September 2014 September/November 2015 Various September 2016 September 2017 Future leaders scheme February 2016 January 2017 High potential development scheme March 2016 Leading with impact March 2016 October 2016 Leading to inspire February 2016 July 2016 Leading with purpose March 2016 December 2016 Positive action pathway * AA/AO * EO * HEO/SEO SCS base camp taking leadership to the next level July 2015 March 2016 April 2016 July 2016 July 2016 January 2017 April 2016 July 2016 Senior leaders scheme February 2016 V

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