Managed Services: Maximizing Transparency and Minimizing Expense and Risk in ediscovery and Information Governance

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1 Managed Services: Maximizing Transparency and Minimizing Expense and Risk in ediscovery and Information Governance January 18, 2013 Andrew Bayer, Director of Business Development Adam Wells, VP, Business Development & ediscovery Consulting 2012, TERIS,

2 The Information Explosion World-wide, information is more than doubling every two years

3 The Information Explosion

4 The Information Explosion

5 The Information Explosion

6 Risk Increases in Fragmented Approach VARIOUS ROLES LACK OF VISIBILITY DISPARATE DATA LOCATIONS DUPLICATION HIGH COSTS HUGE DATA VOLUMES

7 Legal Risk - Fragmentation

8 Increased Expense and Exposure Lack of visibility and defensibility in fragmented ediscovery workflow In-house counsel relies on outside counsel for vendor selection Outside counsel relies on selected service provider for ediscovery management If each outside counsel selects its own vendor, data is recollected and redundant tasks are performed, redundant costs pile up, and efficient management becomes increasingly difficult With multiple copies of data with multiple vendors, likelihood of inadvertent disclosure increases dramatically Proper ediscovery practices begin with proactive Information Governance

9 Make ediscovery a routine part of Info Governance Focus on making ediscovery and Legal Activities a more predictable business process Source: edrm.net

10 The Corporate Crux with ediscovery

11 A Comprehensive Approach to ediscovery Bridge the Gap between Legal, Business Process, and IT COLLABORATION In-house legal, outside counsel, IT, and Records Management AUTOMATION Data Mapping Preservation- Legal Hold Project Management In-Place Analysis Collection Culling In-house Review & Production INTEGRATION Seamless Integration with IT infrastructure and business solutions

12 Best Practices Proactive and Prepared Information Governance begets Litigation Preparedness Understanding your data greatly reduces downstream costs Reduces risk Creates transparencies Makes data a strategic asset Reactionary organizations are at an extreme disadvantage

13 Best Practices Risk Reduction and Defensibility Managed Services provide: Repeatable processes Defensibility Predictability Cost and Risk Containment

14 Best Practices Understand What You Have Leverage technology Investigate data before you collect it Source:

15 Best Practices Transparency Allows visibility into review process Audit review for: speed, accuracy, decisions Customized databases are built and tailored to meet review team s case-specific needs Maximized review efficiencies

16 Predictive Coding: Streamline Review Utilizing statistically valid sample data sets, train computer through an iterative process to automate coding determinations Reduce legal spend by reducing content to be reviewed by outside counsel Supported by recent case law: Da Silva Moore v. Publicis Groupe Hon. Andrew Peck, US Magistrate Judge in Southern District of NY EORHB Inc., et al v. HOA Holdings LLC Vice Chancellor J. Travis Laster in Delaware Court of Chancery

17 Takeaways Data is growing exponentially!!! Information Governance significant business and financial benefits, including ediscovery preparedness Risk reduction, data assessment and transparent processes result in extensive savings Proper ediscovery preparedness beings with holistic data management.

18 TERIS Overview TERIS provides ediscovery and Information Governance solutions to enterprise legal teams and law firms across the U.S. and internationally. TERIS was nationally ranked as a top 20 ediscovery service provider by industry researcher Socha-Gelbmann. A full-service document and case management solutions company 7 locations: Seattle, San Francisco, Silicon Valley, San Diego, Phoenix, Austin, Houston Founded (in Seattle) More than 375 team members Reputation Supporting ediscovery and Information Governance- making data a strategic asset Serving many of the top corporations and law firms- regionally and nationally Local, relationship-centered approach creates very loyal customers Help clients realize a substantial return on their investment through intelligent analysis, innovative culling tools, unique searching, cutting-edge processing, productive review systems, quality productions, and world-class project management

19 Thank you! Andrew Bayer Director of Business Development (619) m Adam Wells VP, Business Development & ediscovery Consulting awells@teris.com (619) m 2012, TERIS,