Right-Sizing Electronic Discovery: The Case For Managed Services. A White Paper
|
|
- Clinton Sims
- 8 years ago
- Views:
Transcription
1 Right-Sizing Electronic Discovery: The Case For Managed Services A White Paper 1
2 2
3 Table of Contents Introduction....4 An Overview of the Options...4 Insourcing: Bringing E-Discovery Processes In-House....4 Custom Managed Services: Partial Outsourcing in a Dedicated Environment...5 Comprehensive Managed Services: Complete Outsourcing....5 Benefits of a Managed Services Approach....6 Evaluation Criteria...7 Considerations in Selecting a Managed Service Provider
4 Right-Sizing Electronic Discovery: The Case For Managed Services In an effort to right-size e-discovery, corporations and law firms are debating the optimal way to manage electronic discovery deployment within their organizations. Traditionally, corporations trusted their numerous outside law firms to manage their e-discovery functions, who in turn outsourced some processes to e-discovery service providers. The decentralization resulting from this model had the unintended consequences of building silos around certain processes, maintaining repetitive (and sometimes overlapping) functions, technology and resources, and making standardization (and budgeting) across matters and entire litigation portfolios difficult. Today, e-discovery models are shifting as corporations re-evaluate the level of responsibility and internal investment they are willing to make, along with the level of control they want to exercise over e-discovery processes. There are a variety of feasible options organizations are now adopting, with models ranging from bringing e-discovery entirely in-house to, at the other end of the spectrum, fully outsourcing e-discovery tasks to an e-discovery service provider (while still driving strategy). Most organizations however, find the best approach lies somewhere in between bringing certain activities in-house and outsourcing others based on careful consideration of their needs, strengths and long-term goals. As organizations increasingly keep processes in-house that are part of their own competencies, and collaborate with service providers on parts of the process that make sense from a budget, operational and risk perspective, the managed services model is increasingly a viable way to manage discovery. An Overview of the Options Insourcing: Bringing E-Discovery Processes In-House One approach is to bring the infrastructure, processes and people in-house for the broad spectrum of e-discovery tasks, from preservation and legal hold to collections, data processing, early case assessment, document review and production. The technology itself may be a single, integrated tool or multiple applications licensed from a variety of vendors, but the key is deploying technology that can be leveraged along with processes, staff and expertise to manage all processes internally. Such an approach provides cost predictability of the technology, and allows the organization to effectively control the process. Some organizations also find that work may get done faster (specifically started faster), since there is no third-party layer to work through. Moreover, organizations can leverage in-house knowledge and expertise on their data and systems. For example, since upstream activities, such as preservation, legal hold and collections, are part of larger IT-driven business processes, these processes are often more suited for internal management, with oversight from outside counsel and reliance as needed on certified e-discovery consultants. Furthermore, bringing e-discovery in-house allows organizations to maintain control over the technology and own all operational processes and data handling activities behind their firewalls. This is ideal for certain types of litigation, such as cross-border matters or internal investigations, where data often must remain on site. Today, e-discovery models are shifting as corporations re-evaluate the level of responsibility and internal investment they are willing to make, along with the level of control they want to exercise over e-discovery processes. 4
5 However, there can be a significant cost and risk attached to bringing all electronic discovery in-house. Organizations must continually consider a number of different and ever-evolving tools required to manage each part of the process. In many cases, organizations are looking to platforms that integrate all functionality in a single product (i.e., collections, processing, advanced analytics, review and production) to eliminate the need to invest in, integrate and manage multiple applications to manage disparate parts of the process. However, even fully integrated platforms require dedicated IT and legal staff to operate them, and also must address the challenges of scalability and impact on the organization s IT infrastructure. Custom Managed Services: Partial Outsourcing in a Dedicated Environment Organizations seeking to avoid the capital and operational expenditures and burdens associated with maintaining and scaling infrastructure in-house but that still want to maintain control over the e-discovery application and data management processes can opt for third-party hosting of the infrastructure in a dedicated environment. Often called managed hosting, this managed services model gives organizations the flexibility to leverage their own staff to manage the application, the process and their data themselves, with the hardware and software residing within the service provider s private cloud. Beyond outsourcing the infrastructure, the organization can access on a customized basis the services it needs to fill gaps in existing technology, processes or resources. For example, processing and managing a large, multi-terabyte matter can present challenges to any organization. If an organization knows it does not have the capabilities to process large matters, it can outsource the processing and hosting for matters of or over that size to the service provider that can perform the work outside of the dedicated environment. Many organizations are uncomfortable about having their data managed and stored by an outside vendor due to security, privacy and business continuity concerns. This model has the benefit of allowing attorneys and their IT staff to maintain stringent security obligations by partnering with a service provider that has extensive data center security certifications and protocols. Comprehensive Managed Services: Complete Outsourcing In a comprehensive managed services model, organizations outsource a substantial part of the e-discovery process. The data management infrastructure, like the custom managed services model, is typically managed through a service provider s private cloud in a secure environment. The services include comprehensive supporting e-discovery data management activities, such as data filtering, processing, analytics, review management, production and project management services and even proactive compliance measures and data analysis. The work is performed by the service provider utilizing their resources, but it is done in an environment directed by the organization. One of the greatest benefits of a comprehensive managed services model is greater cost predictability and the control it affords to the organization. Services are often rendered using innovative pricing arrangements as part of a multi-year, single provider relationship. Retainer-based arrangements, buoyed by service level agreements (SLAs) for performance, help smooth the unpredictable spikes in spend created by the transactional nature of legal work and can ensure quality work. Moreover, service providers have an expertise and resources that are often beyond the scope of a typical organization. These relationships create a partnership and the service partner gains essential knowledge of corporate business activities and infrastructure. In turn, the service provider can better apply this expertise to fill the gaps in an organization s resources and expertise, especially on topics such as data acquisition and collections strategy (under the direction of outside counsel), strategic search, technology assisted review (TAR) consulting, analytical services to maximize information from the data set, and managed review. One of the greatest benefits of a comprehensive managed services model is greater cost predictability and the control it affords to the organization. 5
6 An added benefit of comprehensive managed services is the facilitation of more standardized data management activities and processes across all matters, creating more efficient, transparent and defensible processes. This approach can also be flexible and customized to fit an organization s needs. Some organizations especially ones with large recurring litigation portfolios may decide to bring hosting in-house to realize economies of scale while utilizing their partner for data processing and other services. Others may only bring technology (and resources) in-house for processing and hosting of small, day-to-day matters (such as internal investigations or proactive upstream activities such as early case assessment and compliance), and then completely outsource all processing and hosting for burst capacity needs and matters that exceed a certain volume. Managed review is another area that can be filled by a service provider, which can help drive standardization and cost control across an organization s litigation portfolio, as well as ensure the transfer of knowledge from project to project regardless of which outside counsel may be engaged in any particular project. Benefits of a Managed Services Approach Leveraging managed services whether choosing to outsource the infrastructure and customize supporting services based on the needs of the organization, or taking a comprehensive managed services approach provides a number of distinct benefits. In addition to allowing the organization to drive the strategy but outsource some (or all) operational tasks, benefits include the following: Greater budget predictability and cost management. Managed service providers can drive innovative fee arrangements that provide transparency within the organization, budget predictability and better cost management across matters. Organizations can also negotiate favorable and innovative agreement terms as part of long-term single vendor contracts. Efficiency and defensibility. A managed service provider fills gaps in technical and process resources quickly, while replicating and standardizing processes across an organization s litigation portfolio, which improves efficiencies and defensibility. Scalability. Managed service providers deliver technology services as a core competency, and can scale up as necessary, allowing clients to rely on the service provider s technology infrastructure without building and maintaining their own infrastructure. This frees the organization from fixed investments in hardware and software. Furthermore, service providers can staff up and down on-demand for their clients to handle peaks and valleys in caseload. Security. Since security is part of the core service, managed service providers bring a depth of knowledge and focus on security issues and constantly emerging threats managing security at the physical, application and end user levels. This is an especially important consideration for those who deal with client confidentiality, IP and other proprietary information. Access to advanced technology. More often than not, rapid IT-enabled innovation in e-discovery is not a core strength of an organization. Managed service providers typically have access to technology (if not their own proprietary technology), that they can upgrade, enhance and roll out to organizations seamlessly via the cloud at no cost such as TAR, visualization tools and other advanced analytics that help organizations reduce cost and time spent on discovery. Flexibility. Managed services also offer the organization flexibility and the ability to adapt to its needs, providing services and experts to fill gaps in infrastructure, resources and expertise, on an on-going or as-needed basis. A managed service provider fills gaps in technical and process resources quickly, while replicating and standardizing processes across an organization s litigation portfolio, which improves efficiencies and defensibility. 6
7 Evaluation Criteria In addition to understanding an organization s core competencies, additional factors come into play in determining the right balance of insourcing and outsourcing. All organizations should weigh the following factors: The organization s litigation profile i.e., the number and level of complexity of cases typically being handled at any given time, as well expectations about future litigation The organization s willingness and interest to invest in e-discovery hardware, software and staff (along with the appetite to continually reinvest as newer, more advanced tools are brought to market) Overall IT architecture strategy, including attitudes toward data center consolidation, cloud computing and outsourcing Current resources, including departmental structure, depth and breadth of expertise Geographic issues, such as firewall concerns, the number of locations the company has, technology capabilities and IT team experience Specific security concerns and capabilities Cultural fit and how well each approach meshes with the organization s structure and hierarchy In-house counsel have an additional set of considerations: What kind of cost predictability and cost management each approach achieves The level of control the company desires How much risk the company is willing to shoulder Pricing considerations and which model best aligns with the company s needs Which weaknesses and gaps exist in technology and/or resources, and how particular approaches will most effectively address those Law firms specifically should consider: Whether an e-discovery offering beyond e-discovery law is or should be a dedicated profit center, simply part of the client offering or as an oversight role How the different approaches will impact profits per partner How the model will provide the cost predictability and savings that their corporate clients are increasingly demanding How much risk the law firm is willing to assume Which model will enhance or harm the firm s competitiveness compared to other law firms and e-discovery service providers 7
8 Considerations in Selecting a Managed Service Provider Once an organization has determined which processes to keep in-house and which to outsource, the next step involves evaluating and narrowing the pool of potential managed service providers. Legal teams should consider: 1. Track record: The service provider should have solid experience and expertise across a wide range of e-discovery processes, along with deep bench strength. 2. Flexible technology deployment options: Technology that can be accessed via a cloudbased hosted model or installed on premises offers more flexibility to the organization than a one-size-fits-all approach. For example, some organizations may wish to install the technology in-house to manage day-to-day matters or upstream processes, and migrate larger matters to the provider s cloud for processing and hosting. 3. Flexible pricing: Fee structures should provide transparency, control, predictability and visibility throughout the process while meeting the organization s needs i.e., based on hourly, volume, subscription, tiered discount, fixed fee, alternative fee, retainer and other models. For software license fees, a software license model that offers concurrent and unlimited usage allows an organization to scale users, data volume and the number of matters without investing in additional licenses. 4. Flexible staffing: Staffing options should allow organizations to fill gaps remotely, on site or a combination of both on an on-demand basis to maximize efficiencies in resources and costs. 5. Proprietary technology: Software that is developed by the managed service provider often means deeper product expertise and more agile responsiveness to client needs with respect to the technology. 6. Security protocols and certifications: Areas to look for include ISO certification, security tiers at the physical location, application and user levels, primary and backup data centers, 24/7 active monitoring, three-tier data redundancy, extensive disaster recovery and business continuity planning. 7. The ability to handle private, sensitive and/or confidential information: This includes both data handling processes and procedures and functionality in the application itself to identify and automatically protect sensitive data. 8. Technical and process management: The managed service provider should have reliable and repeatable methods for managing the entire e-discovery lifecycle. 9. Scalability: The provider should have capacity to process and host large amounts of data on-demand. 10. Global presence: The provider should be able to handle projects of any scale, language and international complexity, with data centers that offer localized support. Managed service providers should also have well-defined plans for the deployment, in whatever form it takes. That plan should include, at a minimum: detailed information on the project rollout and management; a staffing plan; training programs; user provisioning; and, proven workflows that are documented. This level of detail should also extend to the hardware and software capacity and contract termination. For most organizations, outsourcing of some processes as part of a managed services model increasingly makes sense. However, organizations must conduct research, understand their own needs and carefully vet potential service providers to maximize resources and results. By doing so, they can maintain flexibility, control and cost predictability while focusing on their core businesses. For most organizations, outsourcing of some processes as part of a managed services model increasingly makes sense. For more information on Xerox Litigation Services, visit call or info@xls.xerox.com Xerox Corporation. All rights reserved. Xerox and Xerox and Design are trademarks of Xerox Corporation in the United States and/or other countries. 08/15 LATJE-105 BR15933
END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE
END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE About M 2 TD M2 TD is a wholly black Owned IT Consulting Business. M 2 TD is a provider of data center consulting and managed services. In a rapidly changing
More informationManaged Hosting: Best Practices to Support Education Strategy in the Career College Sector
Managed Hosting: Best Practices to Support Education Strategy in the Career College Sector Online learning is playing a critical role in the delivery of Teaching and Learning and the overall experience
More informationHosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud
Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud October 2015 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T Agenda Organizational
More informationViewpoint ediscovery Services
Xerox Legal Services Viewpoint ediscovery Platform Technical Brief Viewpoint ediscovery Services Viewpoint by Xerox delivers a flexible approach to ediscovery designed to help you manage your litigation,
More informationThe Case for Cloud Computing: Business Advantages and Costs
Considering the Cloud: A Strategic Guide for Business and Technology Leaders Whitepaper Compliments of Executive Summary It's nearly impossible to turn a page in a business journal these days without seeing
More informationThe Customizable Cloud. How the Cloud Provides the More Flexible Alternative to Legacy ERP Platforms
How the Cloud Provides the More Flexible Alternative to Legacy ERP Platforms Executive Summary For years, Enterprise Resource Planning (ERP) applications have been instrumental in integrating business
More informationReaping the Benefits of Cloud Computing
Reaping the Benefits of Cloud Computing Contents Introduction... 2 Finding #1: Better alignment between business and IT is a strategic objective for many companies.... 4 Finding #2: A majority of organizations
More informationBecome more agile with Cloud services
Become more agile with Cloud services and create cost-saving and security benefits for your busines Choose from a Private, Public, Hybrid or On-Premise Cloud service from NTT Communications ICT Solutions
More informationMaximize potential with services Efficient managed reconciliation service
RECONCILIATION IntelliMatch Operational Control services Optimize. PRODUCT SHEET Maximize potential with services Efficient managed reconciliation service Overview At its best, technology provides financial
More informationOracle ERP Support Benchmark Findings
Appendix K Oracle ERP Support Benchmark Findings City of Virginia Beach ComIT Master Technology Plan (Appendix K) 1 City of Virginia Beach Oracle ERP Support Benchmark Findings 23 September 2013 Prepared
More informationWHITE PAPER. A Practical Guide to Choosing the Right Clouds Option and Storage Service Levels. www.earthlink.com
WHITE PAPER A Practical Guide to Choosing the Right Clouds Option and Storage Service Levels www.earthlink.com 1 Our job in IT is to provide technology frameworks and an operating model to facilitate but
More informationFirewall Administration and Management
Firewall Administration and Management Preventing unauthorised access and costly breaches G-Cloud 5 Service Definition CONTENTS Overview of Service... 2 Protects Systems and data... 2 Optimise firewall
More informationTechnology Implementation for Law Firms and General Counsel Offices
Technology Implementation for Law Firms and General Counsel Offices Robin Snasdell¹ Managing Director Huron Legal Original Source: McGarry, S.J., ed., Leaders in Legal Business (HG.org 2015) To view this
More informationTop 5 reasons to choose HP Information Archiving
Technical white paper Top 5 reasons to choose HP Information Archiving Intelligent, scalable, and proven archiving solutions Table of Contents The value of intelligent archiving... 2 Top 5 reasons to choose
More informationHow On-Premise ERP Deployment Compares to a Cloud (SaaS) Deployment of Microsoft Dynamics NAV
How On-Premise ERP Deployment Compares to a Cloud (SaaS) Deployment of Microsoft Dynamics NAV 13875 Cerritos Corporate Dr., #A Cerritos, CA 90703 Toll Free : (800) 969-APEX Tel : (562) 926-6820 E-mail
More informationConcurrent Technologies Corporation (CTC) is an independent, nonprofit, applied scientific research and development professional services
Concurrent Technologies Corporation (CTC) is an independent, nonprofit, applied scientific research and development professional services organization providing innovative management and technology-based
More informationPrivate Cloud Hosting
Private Cloud Hosting Quick Guide 7/30/2015 2015 EarthLink. Trademarks are property of their respective owners. All rights reserved. 2 Private Cloud Hosting Service Positioning Create Your Own Private
More informationEffective storage management and data protection for cloud computing
IBM Software Thought Leadership White Paper September 2010 Effective storage management and data protection for cloud computing Protecting data in private, public and hybrid environments 2 Effective storage
More informationTop 5 reasons to choose HP Information Archiving
Technical white paper Top 5 reasons to choose HP Information Archiving Proven, market-leading archiving solutions The value of intelligent archiving The requirements around managing information are becoming
More informationFujitsu Cloud IaaS Trusted Public S5. shaping tomorrow with you
Fujitsu Cloud IaaS Trusted Public S5 shaping tomorrow with you Realizing the cloud opportunity: Fujitsu Cloud iaas trusted Public s5 All the benefits of the public cloud, with enterprise-grade performance
More informationWhat You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility
Your Guide to Cost, Security, and Flexibility What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility 10 common questions answered Over the last decade, cloud backup, recovery
More informationStrategies for assessing cloud security
IBM Global Technology Services Thought Leadership White Paper November 2010 Strategies for assessing cloud security 2 Securing the cloud: from strategy development to ongoing assessment Executive summary
More informationAccelerating the Success of Healthcare Information Technology
McKesson Managed Services FPO Accelerating the Success of Healthcare Information Technology APPLICATION HOSTING APPLICATION SERVICES INFRASTRUCTURE SERVICES STRATEGIC OUTSOURCING COMPUTING SOLUTIONS Addressing
More informationWhat you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered
What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered Over the last decade, cloud backup, recovery and restore (BURR) options have emerged
More informationManaging IT Security Risks (Build, Buy, or Both?)
August 7, 2001 Colorado Office 1600 Stout Street Suite 1510 Denver, CO 80202 303.446.0001 Managing IT Security Risks (Build, Buy, or Both?) Oklahoma Office 1307 South Boulder Avenue Suite 120 Tulsa, OK
More informationLitigation Solutions. insightful interactive culling. distributed ediscovery processing. powering digital review
Litigation Solutions insightful interactive culling distributed ediscovery processing powering digital review TECHNOLOGY ASSISTED REVIEW Eclipse combines advanced analytic technology with machine learning
More informationUsing the cloud to improve business resilience
IBM Global Technology Services White Paper IBM Business Continuity and Resiliency Services Using the cloud to improve business resilience Choose the right managed services provider to limit reputational
More informationTips For Buying Cloud Infrastructure
27 Tips For Buying Cloud Infrastructure A Comprehensive list of questions to ask yourself when reviewing potential cloud providers By Christopher Wilson @chrisleewilson Table of Contents Intro: Evaluating
More informationFly. Wealth and Retirement IT Hosting
Fly. Wealth and Retirement IT Hosting 02 SunGard Hedge 360 SunGard Wealth and Retirement IT Hosting SunGard IT Hosting 01 241bn The global cloud computing market will reach $241 billion in 2020. Achieve
More informationMaximize strategic flexibility by building an open hybrid cloud Gordon Haff
red hat open hybrid cloud Whitepaper Maximize strategic flexibility by building an open hybrid cloud Gordon Haff EXECUTIVE SUMMARY Choosing how to build a cloud is perhaps the biggest strategic decision
More informationCLOUD ERP AND ACCOUNTING: SELECTION AND PLANNING GUIDE
CLOUD ERP AND ACCOUNTING: SELECTION AND PLANNING GUIDE Over the last three years, well over half of U.S. companies have elected to take advantage of one or more cloud-based solutions or services, but critical
More informationWhitepaper. A Practical Guide to Choosing the Right Cloud Option and Storage Service Levels. Executive Summary
Our job in IT is to provide technology frameworks and an operating model to facilitate but not throttle innovation. 1 Cynthia Stoddard, CIO for NetApp A Practical Guide to Choosing the Right Cloud Option
More informationEffective Storage Management for Cloud Computing
IBM Software April 2010 Effective Management for Cloud Computing April 2010 smarter storage management Page 1 Page 2 EFFECTIVE STORAGE MANAGEMENT FOR CLOUD COMPUTING Contents: Introduction 3 Cloud Configurations
More informationVMware Hybrid Cloud. Accelerate Your Time to Value
VMware Hybrid Cloud Accelerate Your Time to Value Fulfilling the Promise of Hybrid Cloud Computing Through 2020, the most common use of cloud services will be a hybrid model combining on-premises and external
More informationHybrid IT A Low-Risk Path from On-Premise to ITaaS
SOLUTION WHITE PAPER Hybrid IT A Low-Risk Path from On-Premise to ITaaS Increase your options by finding the right mix of on-demand and on-premise IT management tools Bruce Campbell, Principal Solutions
More informationContact Centers in the Cloud: A Better Way to Source
Contact Centers in the Cloud: A Better Way to Source By Irwin Lazar Vice President and Service Director, Nemertes Research Executive Summary Contact Center Software as a Service (CCSaaS) solutions provide
More informationWhite Paper. Why Should You Archive Your Email With a Hosted Service?
White Paper Why Should You Archive Your Email With a Hosted Service? An Osterman Research White Paper Published January 2008 Executive Summary Email is the primary communication system and file transport
More informationThe Case for Cloud Computing - A strategic Perspective
Executive Summary The case for cloud computing is becoming more clear. Cloud computing has been a hot topic lately, and for good reason. With it, companies can gain potential competitive advantages that
More informationInjazat s Managed Services Portfolio
Injazat s Managed Services Portfolio Overview Premium Managed Services to Transform Your IT Environment Injazat s Premier Tier IV Data Center is built to offer the highest level of security and reliability.
More informationSoftware-as-a-Service: Changing How You Share Information in Today s Changing Business World. Part II
Software-as-a-Service: Changing How You Share Information in Today s Changing Business World Part II Contents Introduction...1 Guidelines for Choosing an Online Workspace Provider...2 Evaluating SaaS Solutions:
More informationHIPAA CRITICAL AREAS TECHNICAL SECURITY FOCUS FOR CLOUD DEPLOYMENT
HIPAA CRITICAL AREAS TECHNICAL SECURITY FOCUS FOR CLOUD DEPLOYMENT A Review List This paper was put together with Security in mind, ISO, and HIPAA, for guidance as you move into a cloud deployment Dr.
More informationHow to Future-Proof Data Backup and Recovery. Executive Summary
How to Future-Proof Data Backup and Recovery Executive Summary The surest way to future-proof a cost-effective strategy beyond the next budget cycle is to build in flexibility. By adopting a software platform
More informationWhy You Should Consider Cloud- Based Email Archiving. A whitepaper by The Radicati Group, Inc.
. The Radicati Group, Inc. 1900 Embarcadero Road, Suite 206 Palo Alto, CA 94303 Phone 650-322-8059 Fax 650-322-8061 http://www.radicati.com THE RADICATI GROUP, INC. Why You Should Consider Cloud- Based
More informationAn Evaluation Framework for Selecting an Enterprise Cloud Provider
An Evaluation Framework for Selecting an Enterprise Cloud Provider WHITE PAPER This White Paper is intended for senior IT leaders of global enterprises considering a new cloud solution or expanding an
More informationWhat you need to know about cloud backup: your guide to cost, security and flexibility.
What you need to know about cloud backup: your guide to cost, security and flexibility. Over the last decade, cloud backup, recovery and restore (BURR) options have emerged as a secure, cost-effective
More informationHow To Use Cloud Computing For Federal Agencies
Cloud Computing Briefing Scott Renda Office of Management and Budget www.whitehouse.gov/omb/egov Cloud Computing Basics Style of computing Cloud Computing: What Does it Mean? Close public/private sector
More informationCreative Shorts: Twelve lifecycle management principles for world-class cloud development
Creative Shorts: Twelve lifecycle management principles for world-class cloud development Foundations for optimal development on and for the cloud A Creative Intellect Consulting Shorts Report Series (ALM)
More informationLIBERATING TECHNOLOGY. SEAMLESS SIMPLICITY. Vue for. Cloud Services
Vue for Cloud Services SEAMLESS SIMPLICITY. Clinicians and referring physicians need the freedom to access patient data quickly and efficiently. But the cost constraints and complexity of owning and maintaining
More informationWhite Paper: An Evaluation Framework For Selecting an Enterprise Cloud Provider
White Paper: An Evaluation Framework For Selecting an Enterprise Cloud Provider Introduction 3 Enterprise Cloud Evaluation Framework Overview 4 Enterprise-Grade and Industry-Standard Comprehensive and
More informationBAE Systems adopts eprocurement for enterprise efficiency
C A S E S T U D Y BAE Systems adopts eprocurement for enterprise efficiency Leveraging a hosted solution to reduce cost and improve service levels Company Profile BAE Systems is a premier global defense
More informationSpeed the transition to an electronic environment. Comprehensive, Integrated Management of Physical and Electronic Documents
DOCUMENT MANAGEMENT SOLUTIONS Speed the transition to an electronic environment Comprehensive, Integrated Management of Physical and Electronic Documents Store, protect and control your essential business
More informationManaged Services - Driving Business Value in Banking
White Paper Managed services for credit solutions: Driving business value in banking Business solutions through information technology Entire contents 2005 by CGI Group Inc. All rights reserved. Reproduction
More informationTHREE WAYS TO GET EXTREME PERFORMANCE IN THE CLOUD
THREE WAYS TO GET EXTREME PERFORMANCE IN THE CLOUD By Barbara Lewis 2013 W W W.OUT S OUR CING -CENT E R. C O M Outsourcing Center 2013. A Package Deal: Managed Cloud Services for Engineered Systems The
More informationAccounts Payable Imaging & Workflow Automation. In-House Systems vs. Software-as-a-Service Solutions. Cost & Risk Analysis
In-House Systems vs. Software-as-a-Service Solutions Cost & Risk Analysis What is Imaging & Workflow Automation? Imaging and Workflow Automation (IWA) solutions streamline the invoice receipt-to-pay cycle
More informationBest Practices: Cloud ediscovery Using On-Demand Technology and Workflows to Speed Discovery and Reduce Expenditure
Using On-Demand Technology and Workflows to Speed Discovery and Reduce Expenditure June 11, 2015 Stu Van Dusen Lexbe LC ediscovery Webinar Series Info Future Takes Place Monthly Cover a Variety of Relevant
More informationCloud Computing: Contracting and Compliance Issues for In-House Counsel
International In-house Counsel Journal Vol. 6, No. 23, Spring 2013, 1 Cloud Computing: Contracting and Compliance Issues for In-House Counsel SHAHAB AHMED Director Legal and Corporate Affairs, Microsoft,
More informationThe Software-defined Data Center in the Enterprise
The Software-defined Data Center in the Enterprise A Cloud Report by Ben Kepes This report underwitten by: NIMBOXX The Software-defined Data Center in the Enterprise 02/12/2015 Table of Contents 1. Executive
More informationThe Production Cloud
The Production Cloud The cloud is not just for backup storage, development projects and other low-risk applications. In this document, we look at the characteristics of a public cloud environment that
More informationCase Study. Cloud Adoption, Fault Tolerant AWS Support & Magento ecommerce Implementation. Case Study
Cloud Adoption, Fault Tolerant AWS Support & Magento ecommerce Implementation World s Largest Publisher of Medical and Scientific Literature 1 2013 Compunnel Software Group Cloud Adoption, Fault Tolerant
More informationwhite paper Why Moving Your Contact Center to the Cloud is the Way to Go
white paper Why Moving Your Contact Center to the Cloud is the Way to Go WHITE PAPER table of contents 3 abstract 3 the changing contact center industry 4 cost benefits of hosted solutions 4 Scalability
More informationCloud Computing; the GOOD, the BAD and the BEAUTIFUL
Cloud Computing; the GOOD, the BAD and the BEAUTIFUL The quest for increased cost savings and reduced capital expenditures with comprehensive cloud solutions Executive summary Asking the hard dollar questions.
More informationA Guide to Hybrid Cloud An inside-out approach for extending your data center to the cloud
A Guide to Hybrid Cloud An inside-out approach for extending your data center to the cloud Inside Introduction Create a Flexible IT Environment With Hybrid Cloud Chapter 1 Common Business Drivers for Hybrid
More informationManaged Services. Business Intelligence Solutions
Managed Services Business Intelligence Solutions Business Intelligence Solutions provides an array of strategic technology services for life science companies and healthcare providers. Our Managed Services
More informationSoftware as a Service Flexible Service Delivery for Your Health Insurance Exchange
Software as a Service Flexible Service Delivery for Your Health Insurance Exchange SaaS Health Insurance Exchanges Improving Services through More Cost-Efficient Delivery States are charged with making
More informationMeeting E-Discovery Challenges with Confidence
Meeting E-Discovery Challenges with Confidence Meeting today s e-discovery and information governance challenges while setting the foundation for tomorrow s requirements is the goal of every legal team.
More informationYour complete guide to Cloud Computing
Your complete guide to Cloud Computing 1 Doc V1.0 Dec 2013 Table of Contents Hosted Desk- 3 The Cloud and Cloud Computing... 4 The benefits of Cloud Solutions 6 The Cloud is Growing - Rapidly 7 Resolving
More informationPrivate Cloud. One solution managed by Applied
Private Cloud : : C L O U D S E R V I C E S : : One solution managed by Applied THE CLOUD IS NO LONGER AN IT CONSIDERATION ALONE IT IS FUNDAMENTALLY CHANGING THE WAY EXECUTIVES ACROSS DEPARTMENTS VIEW
More informationI D C E X E C U T I V E B R I E F
I D C E X E C U T I V E B R I E F I n f r a s t r u c t u r e a s a S e r v i c e : T h e F u t u r e o f I T February 2009 Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015
More informationSage ERP I White Paper
Sage ERP I White Paper On-Demand or On-Premise: Understanding the Deployment Options for your Business Management System Introduction Does this situation sound familiar? You started out with an off-the-shelf
More informationAdvancedHosting SM Solutions from SunGard Availability Services
AdvancedHosting SM Solutions from SunGard Availability Services A SINGLE POINT OF CONTACT A COMPLETE MANAGED SERVICES SOLUTION Higher levels of availability Continuous investment in people, technology
More information2972 NW 60 th Street, Fort Lauderdale, Florida 33309 Tel 954.462.5400 Fax 954.463.7500
2972 NW 60 th Street, Fort Lauderdale, Florida 33309 Tel 954.462.5400 Fax 954.463.7500 5218 South East Street, Suite E-3, Indianapolis, IN 46227 Tel 317.247.4400 Fax 317.247.0044 Presented by Providing
More informationHP CLOUDSYSTEM. A single platform for private, public, and hybrid clouds. Simply the most complete cloud system for enterprises and service providers
HP CLOUDSYSTEM A single platform for private, public, and hybrid clouds Simply the most complete cloud system for enterprises and service providers Solution brief It s a fact of life: cloud computing is
More informationThe Cloud: Why it makes sense for your business
The Cloud: Why it makes sense for your business TABLE OF CONTENTS THE CLOUD: WHY IT MAKES SENSE FOR YOUR BUSINESS INTRODUCTION CHAPTER 1 CHAPTER 2 CHAPTER 3 CONCLUSION PAGE 3 PAGE 5 PAGE 9 PAGE 12 PAGE
More informationCan CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure?
SOLUTION BRIEF: CA INFORMATION GOVERNANCE Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure? CA Information Governance delivers
More informationagility made possible
SOLUTION BRIEF CA IT Asset Manager how can I manage my asset lifecycle, maximize the value of my IT investments, and get a portfolio view of all my assets? agility made possible helps reduce costs, automate
More informationSecure HIPAA Compliant Cloud Computing
BUSINESS WHITE PAPER Secure HIPAA Compliant Cloud Computing Step-by-step guide for achieving HIPAA compliance and safeguarding your PHI in a cloud computing environment Step-by-Step Guide for Choosing
More informationStart Anywhere and Go Everywhere with Cloud Services for HR
SAP Brief SAP Services Cloud Services for Human Capital Management Objectives Start Anywhere and Go Everywhere with Cloud Services for HR Propel your business to success Propel your business to success
More informationBuilding the Business Case for the Cloud
Building the Business Case for the Cloud Alex McDonald Industry Standards, Office of the CTO, NetApp Author: Marty Stogsdill, Oracle SNIA Legal Notice The material contained in this tutorial is copyrighted
More informationBusiness white paper Top 10 reasons to choose Cloud-based Archiving
Business white paper Top 10 reasons to choose Cloud-based Archiving Table of contents 3 Reason 1: Equal or better security 4 Reason 2: Lower risk 4 Reason 3: Cost savings 5 Reason 4: Greater data access
More informationSession 2. The economics of Cloud Computing
Session 2. The economics of Cloud Computing Cloud computing is the next step in the on-going evolution of Information Technology. From a technical standpoint, very little that currently is done on cloud
More informationCohesion Managed Services
Cohesion It is s objective to deliver, through its Cohesion managed & hosted services portfolio, the kind of business cohesion that IT managers dream of, but never imagine they can afford. The services
More informationCloud Computing for SCADA
Cloud Computing for SCADA Moving all or part of SCADA applications to the cloud can cut costs significantly while dramatically increasing reliability and scalability. A White Paper from InduSoft Larry
More information2011 DIY Ediscovery Trends Survey by Kroll Ontrack. 9 Trends in the Evolution of Ediscovery
2011 DIY Ediscovery Trends Survey by Kroll Ontrack 9 Trends in the Evolution of Ediscovery Introduction By now, most corporations and law firms intimately understand the complexities and realities of ediscovery,
More informationContents. April 2015 312.201.8400. www.hbrconsulting.com info@hbrconsulting.com. 2015 HBR CONSULTING. All Rights Reserved.
Executive Summary Contents E-Discovery Landscape... 2 Survey Highlights... 5 Strategic Importance... 5 Current Services... 6 Future Services... 7 Revenue Expectations... 8 Spending Focus... 9 E-Discovery
More informationOrganizations that are standardizing today are enjoying lower management costs, better uptime. INTRODUCTION
WHITEPAPER STANDARDIZED OPERATING ENVIRONMENTS FOR I.T. EFFICIENCY Boost productivity, increase uptime, and enhance business agility by standardizing your IT environment INTRODUCTION Organizations that
More informationA Guide to Hybrid Cloud for Government Agencies An inside-out approach for extending your data center to the cloud
A Guide to for Government Agencies An inside-out approach for extending your data center to the cloud Inside INTRODUCTION CHAPTER 1 CHAPTER 2 CHAPTER 3 CONCLUSION Transform the Government IT Environment
More informationAPPLYING LESSONS LEARNED TO FEDERAL CLOUD COMPUTING
APPLYING LESSONS LEARNED TO FEDERAL CLOUD COMPUTING WHAT DO FEDERAL LEADERS THINK OF THEIR AGENCIES PROGRESS IN IMPLEMENTING CLOUD COMPUTING, AND WHAT CAN AGENCIES DO TO OVERCOME THEIR ONGOING OBSTACLES?
More informationSage ERP I White Paper. ERP and the Cloud: What You Need to Know
I White Paper ERP and the Cloud: What You Need to Know Table of Contents Executive Summary... 3 Increased Interest in Cloud-Based ERP and SaaS Implementations... 3 What is Cloud/SaaS ERP?... 3 Why Interest
More informationProject, Program & Portfolio Management Help Leading Firms Deliver Value
in collaboration with Project, Program & Portfolio Help Leading Firms Deliver Value Managing Effectively & Efficiently Through an Enterprise PMO Program & Portfolio : Aligning IT Capabilities with Business
More informationEffective, Affordable Data Management with CommVault Simpana 9 and Microsoft Windows Azure
Effective, Affordable Data Management with CommVault Simpana 9 and Microsoft Windows Azure Businesses benefit from streamlined data management both on premises and in the cloud. White Paper Published:
More informationFujitsu Managed Hosting Delivers your Cloud Infrastructure as a Service environment with confidence
Fujitsu Managed Hosting Delivers your Cloud Infrastructure as a Service environment with confidence Fujitsu supports and accelerates your adoption of cloud through a range of managed hosting services.
More informationagility made possible
SOLUTION BRIEF CA Technologies and NetApp Integrated Service Automation Across the Data Center can you automate the provisioning and management of both virtual and physical resources across your data center
More informationAchieving Business Agility Through An Agile Data Center
Achieving Business Agility Through An Agile Data Center Overview: Enable the Agile Data Center Business Agility Is Your End Goal In today s world, customers expect or even demand instant gratification
More informationMoving from Legacy Systems to Cloud Computing
Moving from Legacy Systems to Cloud Computing A Tata Communications White Paper October, 2010 White Paper 2010 Tata Communications Table of Contents 1 Executive Summary... 4 2 Introduction... 5 2.1 Definition
More informationUsing EMC SourceOne Email Management in IBM Lotus Notes/Domino Environments
Using EMC SourceOne Email Management in IBM Lotus Notes/Domino Environments Technology Concepts and Business Considerations Abstract EMC SourceOne Email Management enables customers to mitigate risk, reduce
More informationThere s an Easier Way to Adopt Cloud. Leave it to Singtel Cloud Experts. Singtel Business
Singtel Business Product Factsheet Brochure Managed Cloud Expert Defense Services Services There s an Easier Way to Adopt Cloud. Leave it to Singtel Cloud Experts. Singtel Cloud Expert Services is dedicated
More informationWhat you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered
What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered Over the last decade, cloud backup, recovery and restore (BURR) options have emerged
More informationSprint IaaS Cloud Computing - Case Study and Customers
Sprint making business agility real with reliable cloud computing solutions Partnership with CSC enables enterprise-class cloud services SUMMARY Ovum view Customers of all sizes and in ever-increasing
More informationData Sheet: Archiving Symantec Enterprise Vault Store, Manage, and Discover Critical Business Information
Store, Manage, and Discover Critical Business Information Managing millions of mailboxes for thousands of customers worldwide, Enterprise Vault, the industry leader in email and content archiving, enables
More informationCloud Computing in Banking
Financial Services the way we see it Cloud Computing in Banking What banks need to know when considering a move to the cloud Contents 1 Overview 3 2 Why Cloud Computing for Banks? 4 2.1 Cost Savings and
More information