BT RESELLER PACK CONTENTS

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "BT RESELLER PACK CONTENTS"

Transcription

1 BT RESELLER PACK CONTENTS 1. Contents page. 2. Introduction to Getech Working with Getech & BT Business Partner Sales. 5. Getech & BT What s in it for YOU? 6-7. BT product summary. Getech Ltd., is an Authorised partner of BT working within the Business Partner Sales, BPS, channel of BT Business. Page 1 of 7

2 INTRODUCTION TO GETECH LTD. Thank you for your interest in working as a RESELLER FOR BT. We look forward to doing some valuable business with you and hope that you find this Introduction Pack useful. GETECH : Getech operates from headquarters in Ipswich, Suffolk and has revenues of 30m with over 90 staff. Since 1990 Getech has developed into one of the largest independent value added distributors and provider of desktop services in the UK. BT chose Getech, as one of it s first partners when they set up their distribution channel some years ago. We are now an Authorised partner of BT within the BT Business Partner Sales - BPS channel of BT Business with an experienced and dedicated BT sales team dealing exclusively with our BT Resellers. THE BT SALES TEAM : The BT sales team has many years experience of dealing with BT. They have detailed knowledge of the BT Business product portfolio and an in-depth understanding of BT s processes, procedures and unique culture. They offer a high quality service to BT resellers, and absorb many of the difficulties which can be experienced when dealing with such a large and diverse company. The BT sales team assist it s resellers to promote, sell & re-sign BT Business contracts, across virtually the whole of the BT Business portfolio to their own customers :- Calls & Lines ; Broadband & Leased Line Internet access ; ICT Circuits and Networks. The team offers:- Advice; Pricing; Order placement; Order monitoring & feedback; BT specialist support, end-user visits for large projects, BT product information and support across the BT Business portfolio. We cannot and do not deal with any BT consumer/residential enquiries and have no direct contact with BT Wholesale or Openreach. Please visit for full details of all Getech s products and services. The BT sales team:- Richard Woodfield Chrissy Mottram : ICT & network advice and pricing, Reseller recruitment, relationships and commissions. : ICT & network advice and pricing; Order processing; Order management; Team support. Page 2 of 7

3 WORKING WITH GETECH AND BT BUSINESS : QUOTES & PRICES : All quotes and prices will be at standard BT Business prices and on their T s & C s. They will be the same as if obtained from BT directly or through any of its other channels. At times, BT may make specific products available through certain channels only or via online ordering only. Please contact us directly if you need any advice at all or are unsure on the availability or pricing of a particular product or service. PLACING ORDERS : To order the installation of most services (lines, broadband, BTnet etc.) we have our own in-house order forms which will give us the information we need to input directly onto BT s ordering systems. If you need to place an order and are unsure of the information we need or want an order form, just give us a call. BT AND YOUR CUSTOMERS : All contractual, billing and payment arrangements are handled by BT directly with the enduser. All planning, installation, ongoing maintenance and repairs are carried out by BT engineers or their agents/contractors. In retaining this relationship with it s end-users, BT are free to market any of it s products & services directly to the end-user. However, you are also free to deal with any new services, additions, contract re-signs and upgrades on your customer s BT installations through ourselves. BT BRAND GUIDELINES : These guidelines have been produced to help BT BPS partners and resellers understand the BT brand and how it can be used in their marketing communications. The information will enable you to clearly and consistently explain your relationship with BT to customers, whilst at the same time protecting the value of the BT brand. For details of BT s BPS brand guidelines and how to use the Reseller for BT endorsement, go to the.pdf at : BT Brand Guidelines. Page 3 of 7

4 WORKING WITH GETECH AND BT BUSINESS, continued : CUSTOMER ACCOUNT QUERIES AND FAULTS ETC. : We are a sales team, and can deal with BT sales queries. We are unable to deal with billing, faults or general accounts matters, unless it s associated with one of our orders. BT has good, effective on-line customer services at which you & your customers will find useful. RESELLER COMMISSIONS : BT pays us a commission for all qualifying orders, which is then spilt with the relevant reseller (standard reseller split is 50/50). In short, we operate as a sales agent for BT Business, earning commission, rather than as a buy sell model or the re-sale of white label services from BT Wholesale. BT s commission is paid to Getech at the end of the month after the end-user has been billed by BT. This payment is then checked and verified against our orders before payment (less the reseller administration charge see below) is made to resellers by cheque using a self-billing invoice. We only issue payment to resellers for commissions in excess of 50. Any payments under this level are held over and paid once the accrued total exceeds the 50 limit. Resellers do not need to invoice Getech to claim their commission payments. RESELLER ADMINISTRATION CHARGE : A reseller administration charge of will be levied, per monthly commission payment. This charge will only be applied to active BT reseller accounts where a commission has been generated for that month. In other words, if there s no monthly commission, no charge is made. If you have any queries at all, the BT team can be contacted on , or at They ll be very pleased to help. For full details of BT s Business Partner Sales channel, go to: BT Authorised Partners Page 4 of 7

5 THE GETECH ~ BT PROPOSITION WhaT s In IT for You? The benefits of being a RESELLER FOR BT with Getech : Open up new, regular revenue streams. Offers you extra opportunities within your established customer base. NO need to hold any BT stock. NO financial risk. NO capital outlay. NO debt risk. NO invoicing needed. BT bills your customers directly. NO engineering resource or training needed. All contracts, installation, maintenance and billing is handled by BT. BT s world class products and service wrap. Working within BT s BT Business Partner Sales - BPS, channel. Access to BT branded products and services. Full support from the Getech BT sales team. Your BT orders are fully monitored with updates and feed-back. Access to BT specialist support. Comprehensive product advice, pricing and order management. Notification of BT news, special offers and product launches. Page 5 of 7

6 BT PRODUCT SUMMARY : LINES. CALLS & CALL PLANS. BROADBAND. LINES PSTN FeatureLine ISDN2 ISDN30 SIP trunks Analogue & Digital lines with associated Network & Calling features for voice applications. Voice calls via BTnet (see page 7), BT s direct Internet access leased line service. Business grade call traffic with Quality of Service QoS. BT SIP Trunks runs over BTnet. It only uses infrastructure controlled by BT. CALLS & CALL PLANS BT has various call plans which can be tailored to an individual company s calling pattern. All plans can offer optimum BT call rates and enhanced levels of customer service. They incorporate spend on calls & lines (plus, broadband, maintenance and mobiles where applicable) with optional inclusive calls packages for an additional fixed monthly charge. Enhanced commission rates are paid for call revenues switched from another supplier (acquisition) and committed onto a call plan. Commission is paid for BT call revenue on new/acquired lines which are committed onto a new BT call plan. BT BUSINESS TOTAL BROADBAND : ADSL ; ADSL max ; ADSL2+ BROADBAND BT INFINITY FOR BUSINESS : FTTC Fibre To The Cabinet. FTTP Fibre To The Premises The above are the main calls, lines and broadband products and services we deal with. If you or your customers have any other requirements, please give the BT sales team at Getech a call. Page 6 of 7

7 BT PRODUCT SUMMARY : INTERNET ACCESS (LEASED LINES) ETHERNET WAN SERVICES. MPLS VPNs SHORT HAUL DATA SERVICES. INTERNATIONAL SERVICES. As well as new installations, we can deal with :- Additions, Contract re-signs, Upgrades etc., irrespective of who arranged the original installation. INTERNET ACCESS BTNET PREMIUM The UKs No. 1 Leased Line Internet access service. Uncontended, direct, leased line Internet access circuits. Includes SLAs, full resilience and route diversity options. 1Mb to 10Gb over EFM, GEA and direct fibre Ethernet circuits. Inc. BT SIP trunks. ETHERNET WAN BT ETHERNET CONNECT UK (Etherflow) Flexible, layer 2 WAN services. Pointto-point, point-to multipoint & meshed networks. From 10Mb to 1Gb. MPLS VPN WIRES ONLY MPLS VPN FULLY MANAGED BT IP CONNECT UK (IP Clear) BT MANAGED WAN Inc. :- Full project management; 24/7 network management; Pro-active fault resolution; Real-time view of performance. MPLS based, IP VPNs. Any to any capability. Full range of speeds. Leased line, ADSL & Dial-up options. CoS options. SLA s and Value Adds. UK / global availability SHDS Short Haul Data Service INTERNATIONAL BT SHDS (LES, EES etc.) - Direct, point to point, fibre based circuits from 10Mb to 10Gb. Distance limitations apply. Global availability of Internet access, point to point and MPLS services. The above are the main ICT products and services we deal with. If you or your customers have any other requirements at all, please give the BT sales team at Getech a call. Page 7 of 7

BT BUSINESS PARTNER SALES.

BT BUSINESS PARTNER SALES. BT BUSINESS PARTNER SALES. INTERESTED IN BECOMING A BT BUSINESS PARTNER? PARTNER SALES PROPOSITION 2014/15. ADDING VALUE EXTENDING REACH. Look at this great proposition. CONTENTS. 1. BT BUSINESS PARTNER

More information

Meeting the challenge of voice services

Meeting the challenge of voice services Meeting the challenge of voice services Executive Summary Making the most of convergence to bridge the gap between IT networks and traditional telephony. This white paper is aimed at IT support companies

More information

GO BEYOND BROADBAND WITH BTNET. THE INTERNET CONNECTION THAT DELIVERS AN UNBEATABLE PERFORMANCE.

GO BEYOND BROADBAND WITH BTNET. THE INTERNET CONNECTION THAT DELIVERS AN UNBEATABLE PERFORMANCE. GO BEYOND BROADBAND WITH BTNET. THE INTERNET CONNECTION THAT DELIVERS AN UNBEATABLE PERFORMANCE. I've just sent it. Wow, I've already got it. Rock solid reliability we aim for 100% uptime. Unlimited use

More information

MPLS provides multi-site solution

MPLS provides multi-site solution MPLS provides multi-site solution Executive Summary MPLS (Multi Protocol Label Switching) meets the need for a cost effective solution for voice and data connectivity across multiple sites. Spitfire s

More information

Data Connectivity Presentation. t. 0191 5275000 www.powerdial.co.uk

Data Connectivity Presentation. t. 0191 5275000 www.powerdial.co.uk Data Connectivity Presentation t. 0191 5275000 www.powerdial.co.uk Overview Contents Network Information ADSL ( Broadband Services ) Fibre To The Cabinet ( FTTC ) Ethernet First Mile ( EFM ) Ethernet Overview

More information

Data Services. Reliable, high-speed data connectivity

Data Services. Reliable, high-speed data connectivity Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services

More information

Voice and Data. Connectivity. Reliable, high-speed. Voice and Data. connectivity

Voice and Data. Connectivity. Reliable, high-speed. Voice and Data. connectivity Voice and Data Connectivity Reliable, high-speed Voice and Data connectivity Discover business- grade, reliable SIP trunk and data connectivity Harness cloud services - converge data and voice Our family

More information

The Future of Communications

The Future of Communications The Future of Communications Cost-Effective Alternatives to ISDN SIP TECHNOLOGY / CLOUD TELEPHONY 0800 206 2107 www.cavcoms.com 0800 206 2107 Cavendish www.cavcoms.com Communications Ltd Cavendish House,

More information

Data services. Reliable, high speed data connectivity for business

Data services. Reliable, high speed data connectivity for business Data services Reliable, high speed data connectivity for business Data services WHAT ARE OUR DATA SERVICES? Our family of high speed IP connectivity services connects your business directly to Gamma s

More information

Data services. Reliable, high speed data connectivity for business

Data services. Reliable, high speed data connectivity for business Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? Pennine s family of high speed IP connectivity services connect your business directly to our carrier s next

More information

Data Services. Reliable, high-speed data connectivity

Data Services. Reliable, high-speed data connectivity Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services

More information

Data Services. Reliable, high-speed data connectivity. in partnership with

Data Services. Reliable, high-speed data connectivity. in partnership with Data Services Reliable, high-speed data connectivity in partnership with Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP

More information

Understanding the benefits of Superfast Fibre Access (SFFA) for Small Businesses

Understanding the benefits of Superfast Fibre Access (SFFA) for Small Businesses Understanding the benefits of Superfast Fibre Access (SFFA) for Small Businesses Openreach Web Seminar In conjunction with Comms Dealer Nigel Sergent, Comms Dealer Editorial Director Gemma Thompson, Openreach

More information

Product Datasheet. Broadband. Tel: 0870 160 0650 Email: sales@vaioni.com

Product Datasheet. Broadband. Tel: 0870 160 0650 Email: sales@vaioni.com Broadband Vaioni has a powerful broadband portfolio providing one of the most comprehensive ranges of broadband products in the industry. Our broadband utilises two of the best networks including BT and

More information

Reliable, fast data connectivity

Reliable, fast data connectivity Data Reliable, fast data connectivity Discover business-grade, high speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services connects your

More information

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service.

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service. fixed.plan Operating directly with tier 1 suppliers including Openreach, BT and TalkTalk Business plan.com provides you with access to the biggest and most reliable telecommunications networks in the UK.

More information

Data services. Data services. Reliable, high speed data connectivity for business

Data services. Data services. Reliable, high speed data connectivity for business olid radient, not transparent radient, with transparency Phone: 0800 008 7877 Email: marketing@gamma.co.uk Website: www.gamma.co.uk Address: Kings House, Kings Road West Newbury, Berkshire, RG14 5BY Reliable,

More information

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service.

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service. fixed.plan Operating directly with tier 1 suppliers including Openreach, BT and TalkTalk Business plan com provides you with access to the biggest and most reliable telecommunications networks in the UK.

More information

A host of hybrid phone solutions... SIP Trunk Solutions

A host of hybrid phone solutions... SIP Trunk Solutions SIP Trunk Solutions A host of hybrid phone solutions... SIP Trunking Quick Start Guide SIP Trunking Quick Start Guide SIP Trunking Overview The VoiceHost SIP Trunking solution provides substantially more

More information

Fibre Ethernet is simply the best, most scalable and reliable Internet and site to site connectivity option available. The circuits are high speed,

Fibre Ethernet is simply the best, most scalable and reliable Internet and site to site connectivity option available. The circuits are high speed, Schools are increasingly becoming reliant on a reliable and fast internet connection to support online learning resources. As an independent ICT support provider for the education sector, Your IT Works

More information

Gamma. Reliable, high speed data connectivity for business. Data services. Network Solutions

Gamma. Reliable, high speed data connectivity for business. Data services. Network Solutions Gamma Network Solutions Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? CONVERGE YOUR VOICE AND DATA Our family of high speed IP connectivity services connects

More information

Ali Marshall 3 rd Sector Telcom

Ali Marshall 3 rd Sector Telcom Ali Marshall 3 rd Sector Telcom Who are 3rd Sector Telecom? We are a specialist provider of all aspects of telecommunications to the charity and not-for-profit sector Voice Mobile Inbound Connectivity

More information

Converged Private Networks. Supporting voice and business-critical applications across multiple sites

Converged Private Networks. Supporting voice and business-critical applications across multiple sites Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged Converged Private Networks voice and high-speed data connectivity Reliable, highly

More information

Converged Private Networks. Supporting voice and business-critical applications across multiple sites

Converged Private Networks. Supporting voice and business-critical applications across multiple sites Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity Reliable, highly available MPLS-based WAN solution

More information

High Speed Communication Guide

High Speed Communication Guide Guide Telephone: 0845 230 2940 e-mail: info@lsasystems.com Web: www.lsasystems.com Are you running at full speed? In this busy and unsecure world, businesses of all sizes need to be sure their data is

More information

Converged Private Networks. Supporting voice and business-critical applications across multiple sites

Converged Private Networks. Supporting voice and business-critical applications across multiple sites Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity MPLS-based WAN solution that supports voice

More information

Simwood Carrier Ethernet

Simwood Carrier Ethernet Simwood Carrier Ethernet Simwood Carrier Ethernet is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use a number of technologies on top of our own

More information

Our EFM network has double the coverage of BT.

Our EFM network has double the coverage of BT. Our EFM network has double the coverage of BT. According to BT Openreach figures, 5th December 2014 Useful inks talktalkbusiness.co.uk MPLS IPVPN /mplsipvpn Call 0808 274 0055 What is MPLS IPVPN? Supports

More information

Partner with the UK s leading. Managed Security Service Provider

Partner with the UK s leading. Managed Security Service Provider Partner with the UK s leading Managed Security Service Provider The Talk Straight Advantage Established in 2007, Talk Straight is an ISP with a difference, and is at the forefront of a revolution in cloud

More information

Extraordinary UK Ethernet

Extraordinary UK Ethernet Extraordinary UK Ethernet Ethernet Guide. The world of 21CN Ethernet connectivity can be a daunting place. As one of the leading forces in Ethernet Aggregation in the UK, we've seen our fair share of poor

More information

Service Datasheet. Education Communication Platform

Service Datasheet. Education Communication Platform Education Communication Platform The Education Communications Platform has been designed for schools and colleges to get the best out of their IT needs. ECP incorporates connectivity, UTM security including

More information

Sota Solutions was established in 1989 and delivers networking and communications solutions mainly to business customers across the UK.

Sota Solutions was established in 1989 and delivers networking and communications solutions mainly to business customers across the UK. Code of Practice About Sota Sota Solutions was established in 1989 and delivers networking and communications solutions mainly to business customers across the UK. Purpose of this Code This Code of Practice

More information

Telco Distribution Agreement Overview

Telco Distribution Agreement Overview Telco Distribution Agreement Overview Church Resources Overview Church Resources (CR) works to support the not-for-profit industry in Australia. By combining the buying power of our 18,000 Members nationally,

More information

EXPERTISE AN INNOVATIVE PROGRAMME ENABLING YOU TO LEVERAGE BT S CISCO RELATIONSHIP AND TO STIMULATE REVENUE

EXPERTISE AN INNOVATIVE PROGRAMME ENABLING YOU TO LEVERAGE BT S CISCO RELATIONSHIP AND TO STIMULATE REVENUE 1 WE MAKE IT POSSIBLE AN INNOVATIVE PROGRAMME ENABLING YOU TO LEVERAGE BT S CISCO RELATIONSHIP AND EXPERTISE TO STIMULATE REVENUE Join with BT Wholesale and Cisco to go Beyond Connectivity with the BTW

More information

CARRIER MPLS VPN September 2014

CARRIER MPLS VPN September 2014 CARRIER MPLS VPN September 2014 SERVICE OVERVIEW The International MPLS IP-VPN service provides a full range of VPN connectivity solutions, including: Carrier MPLS IP VPN: dedicated to operators looking

More information

YOUR WHOLESALE PARTNER IN PORTUGAL

YOUR WHOLESALE PARTNER IN PORTUGAL YOUR WHOLESALE PARTNER IN PORTUGAL WHO? A Portuguese telecommunications and Information technology provider focused mainly on the enterprise and government sectors. Retail Fiber network MPLS VoIP ICT AWS

More information

Annual Analyst Briefing

Annual Analyst Briefing Annual Analyst Briefing BT Wholesale 15 December 2011 Legal disclaimer: Information is accurate at the time of issue but is subject to change. Applicable BT standard terms and conditions apply. Plans are

More information

Connecting your business

Connecting your business mobiles Connecting your business fixed voice & data digital & IT autovoice managed services adsi energy About us Founded in 2002, ADSI are dedicated to reducing business costs by offering high-quality

More information

Your business better connected. Customer Service Plan V2.0 (March 2015)

Your business better connected. Customer Service Plan V2.0 (March 2015) Your business better connected Customer Service Plan V2.0 (March 2015) 1 Introduction & Contents Introduction Commsworld deliver a Programme of continual service improvement initiatives which are aligned

More information

Supporting voice and business-critical applications across multiple sites

Supporting voice and business-critical applications across multiple sites MPLS Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity Reliable, highly available MPLS-based WAN solution that supports

More information

Conditions for ICT Partner Solutions Service Schedule for BT Cloud Unified Communications

Conditions for ICT Partner Solutions Service Schedule for BT Cloud Unified Communications Conditions for ICT Partner Solutions Service Schedule for BT Cloud 1. Provision of Service The Service will be provided by BT to the Customer using BT s Supplier. For the avoidance of doubt no contractual

More information

The Complete Network Service Guide

The Complete Network Service Guide Complete Network Services Logo White 0C 0M 0Y 0K The Complete Network Service Guide Complete Network Services Logo CMYK 40C 100M 0Y 28K 5C 0M 0Y 45K Carrington Business Park, Manchester Road Carrington,

More information

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs.

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs. Virtual Private LAN Service (VPLS) A WAN that thinks it s a LAN. VPLS is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use Virtual Private LAN Service

More information

A guide to VoIP for small to medium sized business

A guide to VoIP for small to medium sized business //VoIP Telecommunications Company A guide to VoIP for small to medium sized business Contents 1 I want to move my business to VoIP. The things you will need to consider. The key points 2 3 4 Types of connectivity

More information

Service Definition: MPLS Access

Service Definition: MPLS Access 1 Service Definition: MPLS Access 2 Contents About Internet Access 3 Global 4 s MPLS Access Platform 4 Access Services, Capacity and Contention 5 6 Access Circuits, Reliability and Fault Resolution 6 3

More information

Colt IP VPN Services. 2010 Colt Technology Services Group Limited. All rights reserved.

Colt IP VPN Services. 2010 Colt Technology Services Group Limited. All rights reserved. Colt IP VPN Services 2010 Colt Technology Services Group Limited. All rights reserved. Agenda An introduction to IP VPN Colt IP VPN Hybrid Networking Workforce Mobility Summary 2 Drivers behind IP VPN

More information

fully meshed, self-healing / 24-365 monitoring & support / access the cloud /

fully meshed, self-healing / 24-365 monitoring & support / access the cloud / network services / ENHANCED MPLS NETWORK / fully meshed, self-healing / 24-365 monitoring & support / access the cloud / 100M INFRAStrUCTURE / widest connectivity / 98% uk population reach / nhs n3 accreditation

More information

Colt Voice Connect. 2010 Colt Technology Services Group Limited. All rights reserved.

Colt Voice Connect. 2010 Colt Technology Services Group Limited. All rights reserved. Colt Voice Connect 2010 Colt Technology Services Group Limited. All rights reserved. Agenda Overview Comprehensive SLA Competitor positioning Customer reports Service responsibilities Benefits 2 Overview

More information

There are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks...

There are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks... There are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks... C4L is the 12th fastest C4L is growing the 12th IT fastest growing IT technology technology

More information

GET MORE DONE WITH THE RIGHT INTERNET CONNECTION.

GET MORE DONE WITH THE RIGHT INTERNET CONNECTION. GET MORE DONE WITH THE RIGHT INTERNET CONNECTION. So, lunch? Let me just download this file. I ll be super quick. Our internet options are: BT Business Broadband BT Business Infinity CHOOSING THE RIGHT

More information

We have completed the search for the information that you requested. Taking each question in turn, our response is given below.

We have completed the search for the information that you requested. Taking each question in turn, our response is given below. From: Riddle, Maya on behalf of Enquiries, FOI Sent: 30 April 2015 13:22 To: 'Richard Fowler' Subject: RE: Request for Information: Lines, Minutes, Broadband and WAN Dear Richard, We have completed the

More information

An automated system designed to guide a caller through the options of a voice menu. Typically set to answer and route incoming calls.

An automated system designed to guide a caller through the options of a voice menu. Typically set to answer and route incoming calls. Jargon Buster Access Server An Access Server or Network Access Server connects devices to a Local Area Network (LAN) or Wide Area Network (WAN). Internet Service Providers are able to provide customers

More information

Leading provider of business telecommunication services

Leading provider of business telecommunication services Leading provider of business telecommunication services Channel Telecom is an award-winning wholesale service provider of business telecom services to the UK channel. We select the highest quality, best

More information

National Education Telecoms Services Framework. REF: FAB/Telecoms/12 USER GUIDE FEATURES AND BENEFITS

National Education Telecoms Services Framework. REF: FAB/Telecoms/12 USER GUIDE FEATURES AND BENEFITS National Education Telecoms Services Framework REF: FAB/Telecoms/12 USER GUIDE FEATURES AND BENEFITS Contents 1 Introduction... 1 2 Framework Summary... 2 3 Framework Contracting Option... 13 4 Buying

More information

Snapshot. Success story - VoIP Solutions. Rockford IT. The requirement. The solution. The benefits. Conclusion

Snapshot. Success story - VoIP Solutions. Rockford IT. The requirement. The solution. The benefits. Conclusion powered by in partnership with Rockford IT powered by in partnership with Snapshot Telford-based Rockford IT Ltd is a highly experienced and wellestablished IT solutions provider which delivers bespoke

More information

VoIP in the Enterprise

VoIP in the Enterprise VoIP in the Enterprise Date: March. 2005 Author: Sonia Hanson Version: 1.1 1 1 Background Voice over IP In the late 1990s Voice over IP (VoIP) was seen as a disruptive new technology that had the potential

More information

Why Should Unified Communications Be Part Of Your Strategy?

Why Should Unified Communications Be Part Of Your Strategy? oip Why Should Unified Communications Be Part Of Your Strategy? It s not just the large firms implementing Unified Communications (UC), small organisations are also starting to reap the benefits. Who Should

More information

Voluntary Business Broadband Speeds Code of Practice

Voluntary Business Broadband Speeds Code of Practice Voluntary Business Broadband Speeds Code of Practice Publication date: 26 January 2016 1 About this document The Voluntary Business Broadband Speeds Code of Practice aims to provide business customers

More information

from start to finish An ebook from

from start to finish An ebook from Ethernet from start to finish An ebook from Ethernet - from start to finish / page 2 TAKE YOUR CUSTOMERS ON AN ETHERNET JOURNEY We all know Ethernet connectivity boosts customers operational performance

More information

Virtual Private LAN Service (VPLS)

Virtual Private LAN Service (VPLS) Virtual Private LAN Service (VPLS) Walking through Wan history, from the early days Leased lines Customers subscribe to dedicated point-to-point links Cost prohibitive for customers Started in the 1980

More information

G Cloud Service Description Premier SIP Trunk Software as a Service October 2015

G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 Premier Choice Telecom has been a trusted provider of communications solutions for businesses for over 15 years. Our clients

More information

Get Your Business Connected Dedicated Leased Line Internet Access

Get Your Business Connected Dedicated Leased Line Internet Access Get Your Business Connected Dedicated Leased Line Internet Access Uncontended, dedicated internet service Market leading performance and availability A Leased Line & your business What this means for you

More information

Expert. Trusted. Effective. IT managed services tailored to you. From Modern Networks.

Expert. Trusted. Effective. IT managed services tailored to you. From Modern Networks. Expert. Trusted. Effective. IT managed services tailored to you. From Modern Networks. A Complete End-to-End Portfolio Established in 1999, Modern Networks is a managed service provider helping clients

More information

unlimited An ebook from

unlimited An ebook from unlimited BROADBAND An ebook from UNLIMITED BROADBAND / page 2 ENTANET S UNLIMITED BROADBAND The UK broadband market is changing as the Internet becomes the basis for how residential and business customers

More information

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Why Liquid Business Solutions? When choosing a technology partner, you

More information

Ethernet and the move to next-generation networks White Paper

Ethernet and the move to next-generation networks White Paper Ethernet and the move to next-generation networks Introduction Just over five years ago Synchronous Digital Hierarchy (SDH) was the undisputed technology of choice for high speed data transmission. Today

More information

BUSINESS BROADBAND (PACKAGED) SERVICE

BUSINESS BROADBAND (PACKAGED) SERVICE BUSINESS BROADBAND (PACKAGED) SERVICE 1 DEFINITIONS AND INTERPRETATION 1.1 The following additional terms and conditions apply to the provision of the Business Broadband (Packaged) Service. TERM / EXPRESSION

More information

Charges Schedule for BT Business Broadband Access Service

Charges Schedule for BT Business Broadband Access Service 1. BROADBAND ACCESS SERVICE CHARGES The charges for the Service will vary according to the service option and Minimum Period selected by the Customer, and are set out in 1.1 to 1.3 below as follows: 1.1,

More information

November 2013. Defining the Value of MPLS VPNs

November 2013. Defining the Value of MPLS VPNs November 2013 S P E C I A L R E P O R T Defining the Value of MPLS VPNs Table of Contents Introduction... 3 What Are VPNs?... 4 What Are MPLS VPNs?... 5 What Are the Benefits of MPLS VPNs?... 8 How Do

More information

helping your business work faster and smarter

helping your business work faster and smarter Business grade connectivity solutions helping your business work faster and smarter we are v1-08.14 DATA CONNECTIVITY CONTENTS Picking the right partner Why Daisy? Data connection Why the right solution

More information

Information Crib Sheet Internet Access Service Agreement

Information Crib Sheet Internet Access Service Agreement Information Crib Sheet Internet Access Service Agreement 1. Definitions and Interpretation This Service Agreement is to be read in conjunction with the Conditions for Communications Services (the Conditions

More information

Broadband as a WAN Solution

Broadband as a WAN Solution Introduction As an organisation you may be considering the replacement or upgrade of your communications infrastructure for a number of reasons. These could include the introduction of new applications

More information

How to Choose a Managed Network Services Provider

How to Choose a Managed Network Services Provider How to Choose a Managed Network Services Provider 6 Best Practices to Ensure a Thorough Evaluation Get Started Now: 877.611.6342 to learn more. www.megapath.com Could Managed Network Services Be Right

More information

EASYNET CHANNEL PARTNERS LIMITED PARTNER MASTER SERVICES AGREEMENT SIP TRUNKING SERVICE PRODUCT TERMS

EASYNET CHANNEL PARTNERS LIMITED PARTNER MASTER SERVICES AGREEMENT SIP TRUNKING SERVICE PRODUCT TERMS EASYNET CHANNEL PARTNERS LIMITED PARTNER MASTER SERVICES AGREEMENT SIP TRUNKING SERVICE PRODUCT TERMS Registered Office at: St James House Oldbury Bracknell RG12 8TH Company No: 03676297 BMI MSA 20140901

More information

Spitfire Service Level Agreement (SLA)

Spitfire Service Level Agreement (SLA) Spitfire Service Level Agreement (SLA) Version 121113 Spitfire Network Services Limited SLA Page 1 of 13 v121113 - BTH Table of Contents 1. Overview... 3 2. Spitfire Telephone Line Rental (WLR) and Calls

More information

BT Wholesale Catalogue 31 July 2012

BT Wholesale Catalogue 31 July 2012 BT Wholesale Catalogue 31 July 2012 The Wholesale Catalogue identifies and describes the wholesale services included in the Wholesale SMP markets and technical areas for which BT has a regulatory financial

More information

Central Technology. Seamless IT & Communication Solutions

Central Technology. Seamless IT & Communication Solutions Central Technology Seamless IT & Communication Solutions Our client base is built on reputation for service and quick response times WELCOME Our Business Services It support Cloud Solutions Unified Communications

More information

Our Ref: GRCR/GR 15.24 08 September 2006

Our Ref: GRCR/GR 15.24 08 September 2006 Cable and Wireless (Cayman Islands) Limited P.O. Box 293 Grand Cayman, KY1-1104 Office: +1 (345)949-7800 Fax: +1 (345) 949 7962 Our Ref: GRCR/GR 15.24 08 September 2006 Mr. David Archbold Managing Director

More information

WHITE PAPER. Hybrid Networking. Managed Network Services Buyers Guide

WHITE PAPER. Hybrid Networking. Managed Network Services Buyers Guide WHITE PAPER Hybrid Networking Managed Network Services Buyers Guide A global network is a company s central nervous system that influences the overall health and performance of a business and it s critical

More information

Scoping the market for business communications. Tanuja Randery President BTGS Strategy

Scoping the market for business communications. Tanuja Randery President BTGS Strategy Scoping the market for business communications Tanuja Randery President BTGS Strategy British Telecommunications plc 2 Business connectivity needs are truly pan European Flexible connectivity solutions

More information

FTTC (Fibre Broadband) Terms and Conditions

FTTC (Fibre Broadband) Terms and Conditions C.C.S. (Leeds) Ltd Telephone : 0113 294 66 99 Unit A Fax : 0113 273 00 58 Seacroft Trade Park Email : sales@ccsleeds.co.uk Coal Road Web Site : www.ccsleeds.co.uk Leeds LS14 2AQ FTTC (Fibre Broadband)

More information

Wem & Shawbury LJC next generation access broadband

Wem & Shawbury LJC next generation access broadband Wem & Shawbury LJC next generation access broadband 25 January 2011 Ian Binks Ian.binks@bt.com 0121 230 2950 BT makes every effort to ensure the information in this report is accurate at the time of compilation,

More information

Talk Internet Partner Price List November 2015

Talk Internet Partner Price List November 2015 Part Code Connectivity Description SRP Install Partner Install ADSL-21CNS ADSL2+ SOHO up to 24Mbps 21CN broadband with 50Gb per month usage limit - - 22.20 18.50 ADSL-21CNB ADSL2+ Business up to 24Mbps

More information

SIP Connectivity. A Beyond Wires White Paper

SIP Connectivity. A Beyond Wires White Paper Introduction Can you ever imagine having a life without wires? No more being drawn back to a power socket, being stuck to a location or being governed by some CAT5 cabling?! In this White Paper we will

More information

What is ViP? ViP is a complete package for your hosted/voip telephone solution. The ViP package has been created to keep things simple for you.

What is ViP? ViP is a complete package for your hosted/voip telephone solution. The ViP package has been created to keep things simple for you. What is ViP? Voice internet Phone ViP is a complete package for your hosted/voip telephone solution. The ViP package has been created to keep things simple for you. We bundle in all the hardware, software,

More information

Delivering broadband in Iwade

Delivering broadband in Iwade Delivering broadband in Iwade Craig Wilkie Head of Business Development Tuesday 24 November, 2009 Disclaimer It should be noted that the proposals for the products outlined in this slidepack represent

More information

BT Group plc BT Network Teach-in Howard Watson, MD Architecture and Global IT Platforms 5 March 2013

BT Group plc BT Network Teach-in Howard Watson, MD Architecture and Global IT Platforms 5 March 2013 BT Group plc BT Network Teach-in Howard Watson, MD rchitecture and Global IT Platforms 5 March 2013 1 BT Chief rchitect role Part of BT Technology, ervice & Operations (TO) Pan-BT accountability for technology

More information

WHOLESALE SIP TRUNKING

WHOLESALE SIP TRUNKING 1 WE MAKE IT POSSIBLE The dawn of a new era of communications BT Wholesale s how new technology can bring new opportunities. 2 The dawn of a new era of communications The world of communications is changing,

More information

Zen Broadband & Line Rental Price List

Zen Broadband & Line Rental Price List Our Broadband and Phone Line Packages We provide Broadband services nationwide however the cost may be higher for some customers based on their location. In some areas of the UK the wholesale price of

More information

do more in less time with the right internet connection.

do more in less time with the right internet connection. do more in less time with the right internet connection. So, lunch? Let me just download this file. I ll be super quick. BT Business internet services BT Total Broadband BT Infinity for business BTnet

More information

Whitepaper. A competitive comparison of IPClear and MPLS VPN

Whitepaper. A competitive comparison of IPClear and MPLS VPN Whitepaper A competitive comparison of IPClear and MPLS VPN Part 1: The Commercials of Convergence (04/04/08) BTs IP Clear product is seen as the default choice for many IP Telephony (IPT) roll-outs as

More information

The cost effective and flexible alternative to ISDN

The cost effective and flexible alternative to ISDN SIP Trunks The cost effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing

More information

NetPay for... www.netpay.co.uk

NetPay for... www.netpay.co.uk NetPay for... www.netpay.co.uk www.netpay.co.uk NetPay for... Software Developers Billing system software and the development of applications with integrated payment features is big business. Developers

More information

Broadband v Ethernet

Broadband v Ethernet E DATA MOBILE VOICE DATA MOBILE Broadband v Ethernet the business buyer s guide Background: The importance of Internet for the SME Today, internet connectivity plays a pivotal role in the life of the typical

More information

RESEARCH PAPER. Making the right connections. The importance of looking beyond bandwidth in the delivery of cloud connectivity. May 2013.

RESEARCH PAPER. Making the right connections. The importance of looking beyond bandwidth in the delivery of cloud connectivity. May 2013. RESEARCH PAPER Making the right connections The importance of looking beyond bandwidth in the delivery of cloud connectivity May 2013 Sponsored by Contents Executive summary The cloud status quo Connectivity

More information

A host of cloud phone solutions... Hosted PBX Solutions

A host of cloud phone solutions... Hosted PBX Solutions Hosted PBX Solutions A host of cloud phone solutions... Hosted PBX Quick Start Guide Hosted PBX Quick Start Guide Hosted PBX Overview The VoiceHost Hosted PBX solution has the same functionality as a Traditional

More information

4net Technologies. Network Services V1.04-1115

4net Technologies. Network Services V1.04-1115 4net Technologies Network Services V1.04-1115 Network Services 4net Technologies Network Services is a comprehensive portfolio of telephony calls and lines services devised to simplify and maximise your

More information

Talk Internet Partner Price List February 2015

Talk Internet Partner Price List February 2015 Talk Internet Price List February 2015 Part Code Connectivity Description SRP SRP ADSL-21CNS ADSL2+ SOHO up to 24Mbps 21CN broadband with 50Gb per month usage limit - - 22.20 18.50 ADSL-21CNB ADSL2+ Business

More information

Company Overview Version 3.6 August 2010. About Entanet. Mission Statement. 0333 101 0000 partnersales@enta.net www.enta.net

Company Overview Version 3.6 August 2010. About Entanet. Mission Statement. 0333 101 0000 partnersales@enta.net www.enta.net Company Overview Version 3.6 August 2010 About Entanet Entanet is one of the UK s fastest growing business-focused communications providers, providing a range of voice and data solutions that deliver reliable

More information

For Service Providers, Resellers, Entrepreneurs, or Organizations looking to grow their business. Cloud based White Labeled Business Phone Platform

For Service Providers, Resellers, Entrepreneurs, or Organizations looking to grow their business. Cloud based White Labeled Business Phone Platform For Service Providers, Resellers, Entrepreneurs, or Organizations looking to grow their business. Cloud based White Labeled Business Phone Platform Partner InVoIP.com (407) 965-3889 Partner With Us Companies

More information