1 Service Services and prices of Koelnmesse Service 2010 Calculate your trade fair success
2 Services and prices 2010 Table of contents 02 Table of contents 03 Successfully prepare your trade fair participation 04 Koelnmesse Service for your success Product description Stand construction services Marketing services 17 Catering services 18 Hotel services 19 How to get there: Plan of the halls and grounds Price lists Stand construction services Marketing services
3 Services and prices 2010 Koelnmesse Service 03 Successfully prepare your trade fair participation The basis of how our services are calculated A successful trade fair presentation requires precise planning and calculation before booking an exhibition area. With this prices and services catalogue from Koelnmesse Service, you can calculate the costs of the additional services you may use during your trade fair presentation and add them to the cost of renting an exhibition area. Important information: This catalogue provides information on the individual services offered and allows you to plan your trade fair presentation. Please only order using the Koelnmesse Service Portal at or by using our "Service Package 2009" CD. All prices listed are net prices and are subject to change. The VAT applicable in per item case will be added to the price. Plan efficiently and easily in just two steps. This prices and services catalogue comprises a product description and a price list with which you can calculate your trade fair presentation in two fast and easy steps. Step 1: Product description The product description provides you with all the services and related information, so you can select the services relevant to you. Here you will find numerous ideas for the successful planning of your trade fair participation. Step 2: Price lists The price lists display all of the service prices in a clear and compact presentation. If the service you are looking for does not have a list price, call us on We ll be happy to help. Navigation through our catalogue is easy, thanks to the direct links from the product description to the price list. Just print the appropriate page of this file.
4 Services and prices 2010 Koelnmesse Service 04 Koelnmesse Service for your success Our combined services In this overview of our services and prices, we illustrate the entire spectrum of our service offerings: from stand planning (S.01 to S.10) to technical services (T.01 to T.24) and marketing services (M.01 to M.14) to catering (C.01 and C.02) as well as a choice of suitable hotel accommodations. With these services, we provide everything you need at a trade fair that your company profits from for the long term. Working with our contract partners, we offer a comprehensive range of services that ensure a perfect trade fair experience for you. We have all the answers You can count on us at any time before, during and after the trade fair. We ll gladly answer your questions, give you the advice you need and support your company with our valuable services whenever you need them. 1. We offer all services from a single source. 2. We offer expert, comprehensive advice. After all, nobody knows the Cologne exhibition centre better than we do. 3. We re on hand at the exhibition centre to help you whenever you need us. If you have questions or need further information, we will be glad to assist you. Give us a call on: Stand construction services Marketing services Catering services Hotel services We maximize your success
5 Services and prices 2010 Stand construction services 05 Stand construction services We make sure you have the perfect stand With the stand construction packages offered by Koelnmesse Service, you can present your company in its best light. Our stand construction services leave no wish unfulfilled. We will provide you with trade fair stands in any size and design you need, at good value for money. So while we re organizing your stand, you can concentrate on what s important to you: your company s success. Koelnmesse Service will build your stand in line with your needs and preferences. To take your individual requirements into account and ensure an optimal presentation for your company, you can choose from a selection of system stands with or without furniture, a customized stand design and, of course, a wide range of further possibilities when it comes to furnishings and equipment. Important information for all stand constructions! Deadline for placing your order: eight weeks before the start of the fair. Orders received after the deadline for submission mentioned above are subject to a surcharge of 10% of the basic price. A processing fee of 50 EUR will be charged for per item additional change.
6 Services and prices 2010 Stand construction services 06 Stand construction services (S.01-S.10) S.01 Amsterdam stand The Amsterdam stand is flexible and excellent value for money and you can equip it with all kinds of features. Brightlycoloured diagonal walls are a simple way to draw a lot of attention to your company. Only the carpet and side walls are provided, so that there s plenty of room to promote your company s success even on a small stand area. >> To the price list S.02 Oslo stand The Oslo stand is unfussy, bright and versatile in a typically Scandinavian way. Plenty of additional equipment is available to complement the colourful diagonal walls. You can attach spotlights to various points on the ceiling, enabling you to present your exhibits in the most flattering manner. >> To the price list S.03 Basel stand Our Basel stand takes the same approach as a Swiss Army knife: the widest range of useful tools in a small space. The package price includes everything you need, including furniture, booth and shelves. A panel runs all the way across, rounding off your presentation to great effect. >> To the price list S.04 Kopenhagen stand Our Kopenhagen stand construction system features an eyecatching chrome design the perfect backdrop for technical exhibits or other high-class presentations. Thanks to a special ceiling design, the stand needs virtually no supporting pillars even over large areas. And that means there s nothing to stand in the way of your ideas. >> To the price list S.05 London stand This stand combines classic chrome design and a ceiling construction without supporting pillars complete with furniture, booth, shelving and other extras you need, depending on the size of your stand. London is an impressive stand concept to showcase your company and your success. >> To the price list
7 Services and prices 2010 Stand construction services 07 S.06 Madrid stand The Madrid stand gives your presentation a striking atmosphere. Its textile ceiling panels create a pleasant atmosphere, and the large distance between pillars allows you to display large graphics on the walls. What s more, you can choose to hang up printed banners and graphics to draw everyone s attention to your company s key messages. >> To the price list S.07 Barcelona stand Barcelona is a perfect example of mastery in design. With its technically sophisticated, elegant Pila Petite construction system designed by Burkhard Leitner, you re sure to attract a tremendous amount of attention to your company. The textile ceiling panels and unusual showcases are real eye-catchers. Barcelona is the top model in our comfort program, and it offers you a multitude of design options including glass walls, built-in showcases, shelving and sophisticated graphics. Turn your presentation into an unforgettable experience! >> To the price list S.08 Paris stand Our Paris stand system is positioned between our modular stands and our more elaborate customized stands. It offers you a high degree of individuality combined with a contemporary look. All of the walls are framed, so there are no visible supports anywhere within the stand area. As a result, you have plenty of freedom to showcase your ideas. What s more, the stand has no ceiling, so it s suitable for exhibits of almost any height. Eyecatching lighting systems give your stand an extra visual appeal. >> To the price list S.09 Customised stand construction You have a stand area larger than 100 sqm and are looking for a design that is tailor-made for your company at competitive rates? Simply contact us for an individual offer. Choose your personal favourite from six different stand designs and brief us on the relevant details fast and easy. Your first step toward an individual stand: >> S.10 Partition walls/carpeting Here you can order white stand partition walls and carpeting as well as further elements for your stand. You are then free to design and equip your stand according to your own inspiration. In the event of damage to the wall elements, a replacement fee of 300 per element will be invoiced. >> To the price list
8 Services and prices We enliven your trade stand Once you have chosen the right stand, you will need the right infrastructure to present your company in the best possible light. We`ll provide you with all the technical services you need from a single source. Whether it`s providing supply points for electricity, water and compressed air, or cleaning services and maintaining the security of your stand we offer a broad spectrum of services tailored to your company`s individual needs. We also have the technical equipment to make your stand the centre of attention. Important information on technical services! Deadline for placing orders for T.01 / T.04 / T.06 / T.13 / T.14 / T.18 is four weeks before the trade fair begins. Deadline for placing orders for T.02 / T.03 / T.19 is eight weeks before the trade fair begins. Deadline for placing orders for T.16 / T.17 / T.23 is twelve weeks before the trade fair begins. Orders received for T.01 / T.02 / T.03 / T.16 / T.17 / T.23 after the deadline will incur a surcharge of 20%. If you wish to insure the rental furniture and items, an additional fee of 3% of the rental cost will be charged.
9 Services and prices (T.01-T.24) T.01 Electrical installation We have all the right connections From simple sockets to three-phase current for largescale equipment, we can provide you with all the supply points you need. >> To the price list T.02 Water, exhaust vent, compressed air installations We do the installing so you can do business Our on-site professionals will take care of everything: our service personnel will install all the water, exhaust vent and compressed air supplies necessary for your stand. >> To the price list T.03 Hanging objects from the hall ceiling We help you get the hang of it We offer our exhibitors special suspension points for light and heavy loads to be suspended from the hall ceiling in order to realize an appropriate presentation of your products. >> To the price list T.04 Stand security We ll be watching so you can relax We offer the service of providing reliable, round-the-clock stand security. Important information: If you withdraw less than one week before the contract begins, you will be charged 80% of the full fee for stand security. >> To the price list T.05 Stand cleaning We provide the clean solution Our stand cleaning service will make sure that your stand looks impeccable per item and every morning. We have a variety of cleaning service options on offer: cleaning before the opening of the fair daily services glass polishing daily stand cleaning shampooing textile coverings further individual services available upon request >> To the price list T.06 Waste disposal We help you make an immaculate impression Koelnmesse s waste disposal service will keep your stand spicand-span before, during and after the fair. Whether you need to dispose of glass, paper, foil, cans, wood or residual waste, we have the appropriate containers, dustbins or refuse sacks, and will gladly provide these during construction and dismantling periods and throughout the fair. >> To the price list
10 Services and prices T.07 T.10 Furniture hire We accentuate your distinctive style Koelnmesse offers you a wide selection of decorative elements, platforms, counters, showcases and additional features. Our offer comprises rental furniture from the following companies: JMT Mietmöbel GmbH (T.07) EXPO Mietmöbel Köln GmbH (T.08) EMP Event- und Messe-Performance GmbH (T.09) Valentin Internationaler Messeservice GmbH & Co. KG (T.10) The following range of furniture is only a selection from the respective catalogues. >> To the price list T.11 T.12 Equipment hire Valentin I and Valentin II Our services at a glance No matter what you want to present at your trade fair stand, our service provider Valentin offers the products you need, ranging from miniature refrigerators to special trade fair kitchens with induction works and plate warmers. Would you like to provide catering at your own stand? We will provide you with the right appliances >> To the price list. T.13 Rental of tableware We'll create the right atmosphere Koelnmesse provides an extensive and exclusive selection of tableware for hire. You may have your articles delivered at the beginning of the fair and collected at the end of the fair, or have them delivered every day. If you choose the latter option, we will even provide a free washing-up service. >> To the price list T.14 Cable television and antenna connections/antenna systems We provide you with excellent reception We'll provide a complete installation of cable TV and antenna connections for you. The basic connection price already includes installation and dismantling costs. We also offer PA systems for stands of various sizes at an all-inclusive price (rental fee incl. set-up and dismantling). >> To the price list
11 Services and prices T.15 Audio, video and data applications and PCs We provide a perfect multimedia performance Based on your requirements, we'll provide your stand with all the latest in multimedia technology so that you can communicate your company s messages adequately: computer technology (TFT displays, PCs/notebooks, tablet PCs, Apple/Mac) displays, projectors, video and data displays office technology POI terminals Further services/equipment available on request. Important Information: An additional fee of 8% of the rental price is charged for insuring the rented items (all-risk insurance). Installation of customer equipment will be invoiced at 15 euros per 10 minutes. >> To the price list T.16 Telecommunications and equipment Thanks to us, you ll be easy to rper item Together with specialists from NetCologne GmbH, we will take care of setting up connections for telephones and telephone systems, as well as other terminals. In addition, we ll provide you with communication services ranging from itemised phone bills to voice memory. Important information: Phone calls will be invoiced separately at a rate of 10 cents per time unit. Please note that any change in products after your initial order is subject to a fee. Orders must be received no later than 30 days before the event begins. For orders that arrive later, there will be an express surcharge. Forms that arrive late will be processed in the order they are received and will be invoiced with an express surcharge of 20% of the rental fee. >> To the price list T.17 Data communication We connect you with the Internet and with the world We will provide your trade fair stand with a high performance ADSL Internet connection. With a bandwidth of up to 6 MB/s, this Internet connection is state-of-the-art and is also suitable for large amounts of data. You can also take advantage of our many additional services such as technical support or trans-parent Internet access. Important information: Orders must be received no later than 30 days before the event begins (postmark). Late orders will incur an express surcharge of 20% of the rental fee. Assembly and service fees will be invoiced separately. Freephone, free service number, access to T-Online and AOL will be billed at the rate of 1 cent per minute. If a cancellation is made less than 14 days prior to the start of the event, the full provision fee will be invoiced. >> To the price list T.18 Forwarding services We take care of your logistics Our contract forwarding agents provide a range of services guaranteeing a smooth delivery and removal of all trade fair equipment. Depending on your requirements, you can book all services you need with us, ranging from movers to mobile cranes. Our contract forwarding agents are: Schenker Deutschland AG DANZAS Messen GmbH Kühne und Nagel Our contract forwarding agents range of services: 1. Completing all necessary forwarding services at the trade fair such as: providing special vehicles providing qualified personnel interim storage of exhibition goods, including advertising material storing empty containers 2. Handling all customs-related formalities such as: temporary and definite customs clearance assuming responsibility for any necessary customs and postal requirements 3. Organising and carrying out house-to-house deliveries (full service) 4. Procuring insurance All prices are subject to demand.
12 Services and prices T.19 Parking permits We ll save a space for you If you order a parking pass, will assign you parking lots, located close to your hall if possible. All prices are subject to demand. T.20 Event technology We make sure your show is perfect Grab your visitors attention with everything from pendant lights and stand or exhibit lighting, to logo projection or moving lights. Fees for mounting and dismantling lighting fixtures depend on the requirements for your stand. Here are some of the services we can offer you: Lighting technology (pendant lights, stand and exhibit lighting, logo projection/moving lights) Rigging Sound systems Video and data applications We will be happy to provide you with offers on further articles and special constructions on request. Important information: Installation of customer equipment will be invoiced at 15 euros per 10 minutes or part thereof. >> To the price list T.21 Plant hire and sales Our green fingers will enhance your success A total of seven different types of plants offer plenty of opportunities to realise your decorating ideas and requirements. Important: Any orders that are cancelled five days before the start of the fair will be charged at the full amount. >> To the price list T.22 Impregnation We have a burning passion for your safety In order to keep your stand completely safe, Koelnmesse will provide your materials with a special fire-retardant impregnation upon request. T.23 Fire protection We ll make sure your stand stays safe Koelnmesse Service offers heat detectors, fire extinguishers (DIN approved) and sprinkler tests for your use. >> To the price list T.24 Parking permits for trucks/containers/trailers We ll make sure you are conveniently close to your stand In order to constantly supervise your trade fair stand, you'll want to have all your infrastructure conveniently close. Thanks to special parking lots for cars and trucks, Koelnmesse will provide shortcuts and accelerate your business. >> To the price list
13 Services and prices 2010 Marketing services 13 Marketing services We provide the decisive momentum: With our marketing services There are many ways to stage a successful trade fair presentation. The most direct way is to take advantage of our marketing services. We offer you Internet or conventional advertising, as well as the opportunity for you to multiply your media contacts with our comprehensive PR services. Our wide spectrum of event services enables you to make a lasting impression on your most important customers. AcquisitionSuccess is a highly effective tool for gathering and managing customer data, and for follow-up activities that use this data to establish many contacts. Simply select the marketing services from our range of offerings that are best suited for your trade fair presentation and for communicating your company`s messages.
14 Services and prices 2010 Marketing services 14 Marketing services (M.01-M.14) M.01 Advertising space Targeted communication for visible success We offer a broad range of online and offline options, from Internet banners and advertising towers to megaprints, enabling you to put your company in the spotlight for your potential customers. Here are some of the advertising options we can offer you: Advertising space in the main entrance areas Advertising space on the exterior walls of the trade fair halls CityLight displays in passages and entrances Banner, boulevard Front surfaces of stone steps and handrails at escalators Advertising space in the trade fair halls Advertising on the trade fair website >> To the price list The distribution of advertising space A Indoor advertising space B Outdoor advertising space M.02 LeadSuccess How to safeguard your valuable visitor data To ensure that your presentation and your crucial post-fair business run smoothly, it s vital that you document all of the necessary information about every visitor to your stand. However, it s difficult to find time during the fair itself to note down everything you need. And that means lead management chaos begins afterwards, when you have to hunt for slips of paper and try to fill in the gaps from memory. Why not try our LeadSuccess system? This elegant service enables you to professionally record visitors data at your stand, add extra information into a configurable questionnaire, manage your lead contacts after the fair, and plan your follow-up activities at leisure. M.03 Press compartment service A professional presence worldwide Virtual press compartments: setting up of your virtual press compartment on the trade fair s website six weeks before the trade fair begins publishing of all company relevant information automatic registering of all of your press releases with the 20 leading search engines the contents of your press compartment can be updated and supplemented at any time worldwide access to your press compartment for 12 weeks after the trade fair is over Actual press compartments: Here you can deposit all of the information about your company that you'd like people to know about. Other services: Regularly updated List of Exhibitors on a large screen Our service personnel monitor the press compartments at the trade fair. If your compartment is empty, we ll let you know immediately. Your press compartment is labelled with your company and brand names, plus your logo on request. >> To the price list
15 Services and prices 2010 Marketing services 15 M.04 PR agency packages Put your company in the spotlight We will organise a press event customised to meet your company s needs, and that includes all the expertise of a full-service PR agency. Basic package: Research and editorial work required for a German-language press release of one page of content Incorporation of an existing press release and editing Translation into English Mailing list and dispatch via or fax Large PR package: Research and editing of a German-language press kit between four and five pages long Press release about the products and the company Research and copywriting Interview or individual consulting Press release about the products and the company Translation into English Compilation of an international distribution list Dispatch of the press kits via or fax Organisation and support for a press conference You also have the option of booking translation of your press releases into French, Spanish and Italian. >> To the price list M.05 Photographer service Show yourself in the best light We offer you the entire spectrum of professional photographic services: from digital photography to image processing to traditional analogue photography. We will provide outstanding and appealing images of your stand, your exhibits and the stand team. Our photographers will contact you and make you an individual offer according to the information you provide. >> To the price list M.06 Assessment of trade fair presentation Trade fair success is measurable! We commission an independent external consulting firm to visit and evaluate the trade fair stands. This task is conducted anonymously by various people, and stands can be visited at any time. The results will be documented in writing, evaluated and forwarded to you in a folder. >> To the price list M.07 Exhibition insurance We provide you with the best insurance We provide insurance for your trade fair presentation. Our insurance service covers: the exhibits, stand equipment and personal property of stand staff for the entire duration of the event, including the outward and return journey. additional dispatch of company brochures. >> To the price list M.08 koelnevent packages Outstanding events for your customers Why not round off your trade fair presentation with memorable live events for your customers? You can choose from five different theme-based event packages that you can book for groups of 15 or more participants. If you want your customers to remember your company, even long after the fair is over, then be sure to surprise them with our event packages. >> To the price list
16 Services and prices 2010 Marketing services 16 M.09 Event organisation From individual to exclusive: our special event solutions Whatever the size, we can organize an unforgettable event for your customers that s tailored exactly to your needs and your budget. With our in-depth local knowledge, we ll quickly create a suitable programme with the right performers and the perfect location. We will be happy to tell you the prices of our various events on request. M.10 Hostesses/service staff We have the right staff for your stand Our professional staffing service ensures that you will have optimal support during the trade fair and at accompanying events. Upon request, we will be happy to send you: photo cards sent to you via to help you select staff free-of-charge briefing on the first day of the trade fair up to one hour before the opening. a quote for uniform outfits for the staff you have booked >> To the price list M.11 Construction and dismantling staff You can rely on our construction and dismantling staff From help with stand construction and dismantling to a salesperson, our comprehensive staffing service is exactly what you need. We will be happy to tell you the prices of our entire range of services on request. M.12 Hiring offices We have lots of room for your success We offer rooms for every purpose at the exhibition centre, including offices and conference rooms. We will be happy to tell you the prices of the available rooms on request. M.13 VAT refund service We refund your VAT The VAT refund process in Germany is strictly governed by laws and regulations and is therefore very bureaucratic and complicated. This entails the risk that exhibitors and trade visitors from abroad may not receive the full refund they are entitled to due to unintentional errors or misunderstandings. Be sure to take advantage of our service for refunds of the German VAT it will save you time and money. Due to the currently valid international agreements, the refund service is provided only to customers from Member States of the European Union and other eligible countries. Exhibitors from other countries can only take advantage of this service if they are part of a joint exhibition. The fee for the service is 15% of the amount refunded.
17 Services and prices 2010 Catering services 17 Catering services Our catering services for your successful presentation If your customers receive a warm welcome, they will remember your company`s trade fair presentation vividly. That`s why you will want to be the perfect host. To help make your participation a resounding success, Koelnmesse Service offers an extensive range of catering services for exhibitors and visitors. Individualized service ensures that your needs, and those of your customers, are always satisfied. We want you to feel right at home wherever you are at the exhibition centre. C.01 Catering delivery service Our delivery service: meeting your needs at any time Whatever the occasion, we ll deliver the food and drinks you need right to your stand you simply submit your personalised order, and we take care of the rest. We will be happy to tell you the prices for our single services on request. It pays to book early! The following delivery fees are charged per delivery: Orders placed up to 2 days before the trade fair begins Orders placed before 12 noon on the day before delivery Express (after 12 noon on the day before delivery) Follow-up orders C.02 Catering Credit Card Specially for you Our Catering Credit Card Enjoy your meal! During the trade fair, you and the members of your team can use our free Catering Credit Card instead of cash to pay for purchases at all catering facilities at the Cologne exhibition centre. After the fair is over, you will receive our invoice for the total amount incurred with your company s cards. Discounts: 3% for bill totals starting at % for bill totals starting at % for bill totals starting at
18 Services and prices 2010 Hotel services 18 Hotel services We make you feel right at home: Our hotel services A good night s sleep is an essential ingredient of trade fair success. Our selected partner hotels and private rooms in Cologne and the surrounding region will ensure that your stay is restful and relaxing. Should it be not possible to obtain your desired reservation, we will be happy to make you an individual offer. Why not try our online booking system? You can book directly under Many of our partner hotels offer attractive discounts for guests who book early.
19 Services and prices 2010 Plan of the halls and grounds 19 How to get here: Plan of the halls and grounds Entdecken We re easy to rper Sie itemdie Koelnmesse Discover the Koelnmesse By car via the A1, A3, A4, A57, A59 or A555; by train via the Köln Messe/Deutz station; by air via Cologne/Bonn Airport or Düsseldorf Airport. With the high-speed ICE 3 train, it now only takes around 60 koelnmesse minutes to travel from Frankfurt Airport to the railway station at Köln Messe/Deutz. For further information on how to get here, see Tor Gate Parkplatz Parking Fußweg Pedestrian Route Taxi Taxi Pendelbus Shuttle-Bus U-Bahn Subway Straßenbahnhaltestelle Tram Stop Fähre: City/Hbf Ferry: City/Central Station Bahnhof Train Station S-Bahn Suburban Railway S-Bahn Koelnmesse Flughafen Köln/Bonn Suburban Railway Koelnmesse Cologne/Bonn Airport Koelnmesse GmbH Messeplatz Köln, Deutschland Telefon: Telefax:
20 S.01»Amsterdam«stand Basic equipment for the Amsterdam stand Octanorm system, white White rear and side walls, overall height: approx. 250 cm. 1 retaining wall, coloured on one side, per 6 qm, approx. 250 cm high, approx. 70 cm wide, white (standard) red blue green Other retaining walls (white) are used free of charge in accordance with construction requirements Ribbed carpeting grey (standard) red blue green Electrical sub-distribution system up to 6 kw, covered by a curtain Lighting: 1 spotlight with side arm per 6 qm Clothes rail, waste-paper basket, fire extinguisher Price list 2010 Stand construction services Price per qm Stand construction services Main electricity supply up to 6 kw one-time fee S.02»Oslo«stand Basic equipment for the Oslo stand Octanorm system, white White rear and side walls, overall height: approx. 250 cm Diagonal walls at corner of stand, coloured on both sides, approx. 300 cm high, approx. 70 cm wide white (standard), red, blue, green Other retaining walls and ceiling frames (white) are used in accordance with construction requirements. Ceiling: Octanorm ceiling frames, white, approx. 50 cm deep, along sides open to an aisle Fascia: fascia panel 200 cm x 30 cm, along sides open to an aisle Ribbed carpeting grey (standard), red, blue, green Electrical sub-distribution system up to 6 kw Lighting: 1 spotlight per 6 qm Cubicle 100 x 100 cm, incl. curtain, black Clothes rail, waste-paper basket, fire extinguisher Price per qm Main electricity supply up to 6 kw one-time fee