Human Resources Management & Development

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1 BUSINESS SCHOOL Human Resources Management & Development Build your future the INTEC way

2 NQF Agent Programme INTEC Programme Career Programme Career Booster Career Starter Job Creator Self Enrichment Programme Types offered at INTEC College National Qualifications are credit-bearing qualifications registered on the NQF (National Qualifications Framework) and accredited by a Quality Assurance Body, such as a SETA (Sector Education and Training Authority). A skills programme is an accredited component of a national qualification. Agent Programmes are programmes for which INTEC offers tuition, but where INTEC does not issue the final certificate. The Agent body issues the final certificate and manages the final examinations. INTEC Programmes are INTEC s own programmes that are not linked to the NQF and are not credit-bearing. However, they are in high demand and carry the approval of the INTEC Academic Board. INTEC Programmes fall into FIVE categories: INTEC Career Programmes are INTEC s own programmes that are designed to teach you the skills and knowledge to succeed in a particular career. INTEC Career Booster courses are continuous professional development (CPD) short courses that help you add to your current professional knowledge in a particular field, and hence boost your abilities within your career. INTEC Career Starter courses are short courses that introduce you to a particular field or career; and that offer you the opportunity to explore an interest or a skills set without having to enrol on a full programme. INTEC Job Creator courses are designed to refine your skills in a particular field of interest; to teach you how to make a living from a particular skill, interest or hobby, and to help you start your own business. INTEC Self-Enrichment courses are offered for self-enrichment purposes. They will add value to your experience of life in a particular chosen field of interest.

3 CONTENTS INTEC Human Resources Development INTEC Human Resources Development Certificate 4 INTEC Human Resources Development Professional Certificate 5 Certificate: Commerce: Human Resources Development 6 Higher Certificate: Commerce: Human Resources Development 7 Diploma: Commerce: Human Resources Development 8 Higher Diploma: Commerce: Human Resources Development 9 INTEC Human Resources Management INTEC Human Resources Management Certificate 10 INTEC Human Resources Management Professional Certificate 11 Certificate: Commerce: Human Resources Management 12 Higher Certificate: Commerce: Human Resources Management 13 Diploma: Commerce: Human Resources Management 14 Higher Diploma: Commerce: Human Resources Management 15 Diploma: Commerce: Human Resources Management and Practices 16 INTEC Labour Relations Certificate 18 INTEC Labour Relations Professional Certificate 19 Certificate: Commerce: Labour Relations 20 Higher Certificate: Commerce: Labour Relations 21 Diploma: Commerce: Labour Relations 22 Higher Diploma: Commerce: Labour Relations 23 3

4 INTEC Human Resources Development Certificate Career Programme Course Overview This programme is aimed at exposing you to the various topics of training and the management of the human resources development process. Programme Type The INTEC Human Resources Development Certificate is an INTEC Career Programme. This programme is approved by the INTEC Academic Board.* Entrance Requirements Grade 12 (Std.10) or an equivalent, or relevant work experience (2 years). Course Content Communication Management I Economics Principles of Business Law Financial Accounting 1 OR Accounting and Finance Human Resources Development I Course Duration You should be able to complete this course within 18 months. Assessment and Exam Information All assignments are optional, but you need to write and pass 6 formal exams. Please note that exams are written in June and October of each year. You should complete an examination entry form and submit it to the College, together with the prescribed examination fee before the closing date for the next examination. Award On successful completion of this course, you will receive your INTEC Human Resources Development Certificate. * This programme does not lead to a qualification on the NQF. 4

5 INTEC Human Resources Development Professional Certificate Career Programme Course Overview This programme provides an overview of training techniques at an organisational level. Programme Type The INTEC Human Resources Development Professional Certificate is an INTEC Career Programme. This programme is approved by the INTEC Academic Board.* Entrance Requirements INTEC Human Resources Development Certificate or equivalent. Course Content Concepts of Management Computing Employment Law Management II Human Resources Development II Organisational Behaviour Management III Human Resources Development III Labour Relations I OR Human Resources Management I Course Duration You should be able to complete this course within 24 months. Assessment and Exam Information All assignments are optional, but you need to write and pass 8 formal exams. Please note that exams are written in June and October of each year. You should complete an examination entry form and submit it to the College, together with the prescribed examination fee before the closing date for the next examination. Award On successful completion of this course, you will receive your INTEC Human Resources Development Professional Certificate. * This programme does not lead to a qualification on the NQF. 5

6 Certificate: Commerce: Human Resources Development Qualification: CertHumResDev (INTEC) NQF 5 SAQA ID: NQF Level 5 Credits: 120 Description The Certificate: Commerce: Human Resources Development exposes the student to the framework for helping employees develop their personal and organisational skills, knowledge and abilities. Students will be exposed to employee training, employee career development, performance management, coaching, mentoring, succession planning and key employee identification. Staff development is key to the success of any organisation, making this a career path with enormous employment opportunity. Admission Requirements Grade 12 (Std 10) or equivalent NQF 4 qualification or 2 years verifiable and relevant working experience. Duration You should be able to complete this course within 18 months. Certification Upon successful completion of the course, you will receive a Certificate: Commerce: Human Resources Development. Career Opportunities Students can be employed in/as a: Human Resources Development Management Human Resources Development Trainer Training Needs Analyst 6

7 Higher Certificate: Commerce: Human Resources Development Qualification: HiCerHumResDev (INTEC) NQF 5 SAQA ID: NQF Level 5 Credits: 160 Description The Higher Certificate: Commerce: Human Resources Development enables a strong foundation in business skills and competencies as a context to the human resources function. Skill sets informing the programme include Business Management, Business Marketing, Business Finance, Computer Literacy and Management Computing, Economics, Business Communication and the Principles of Law. The business context is strongly supplemented by Human Resources Management skills and competencies, in order to ensure entry into this occupational field. Admission Requirements Grade 12 (Std 10) or equivalent or 2 years verifiable and relevant working experience. Duration You should be able to complete this course within 18 months. Certification Upon successful completion of the course, you will receive a Higher Certificate: Commerce: Human Resources Development. Career Opportunities Students can be employed in/as a: Training Needs Analyst Human Resources Development and Training 7

8 Diploma: Commerce: Human Resources Development Qualification: DipHumResDev (INTEC) NQF 6 SAQA ID: NQF Level 6 Credits: 240 Description As a leader in your organisation you need to develop the important people element in business and how it will transform the functioning of business in the 21st century. You will enhance the performance of those working, by striving to achieve organisational aims without disregarding individual personal needs by linking real life situations with the academic theory. Key concepts that the learners will be exposed to are Strategic Human Resources Management, HR Audits, Recruitment, Selection, and Training and Development. Admission Requirements Grade 12 (Std 10) or equivalent or 4 years verifiable and relevant working experience. Duration You should be able to complete this course within 18 months. Certification Upon successful completion of the course, you will receive a Diploma: Commerce: Human Resources Development. Career Opportunities Students can be employed in/as a: Human Resources Development Human Resources Training Human Resources Analyst 8

9 Higher Diploma: Commerce: Human Resources Development Qualification: HiDipHumResDev (INTEC) NQF 6 SAQA ID: NQF Level 6 Credits: 360 Description Human Resources Development Managers provide the specialised services needed by other management team members to make the most effective use of the human resources development opportunities within an organisation. The Higher Diploma: Commerce: Human Resources Development provides you with knowledge of advanced training methods, key trainer skills, specialist training situations and organisational development. The programme therefore has a strong emphasis on the development function whilst retaining a strong foundation relating to business acumen and generic human resources principles and practice. Admission Requirements Grade 12 (Std 10) or equivalent NQF 5 qualification or 4 years verifiable and relevant working experience. Duration You should be able to complete this course within 36 months. Certification Upon successful completion of the course, you will receive a Higher Diploma: Commerce: Human Resources Development. Career Opportunities Students can be employed in/as a: Training Needs Analyst Human Resource Development and Training Coaching and Mentoring Human Resources Manager Training Coordinator 9

10 INTEC Human Resources Management Certificate Career Programme Course Overview This programme introduces you to the field of Human Resources Management and the human resource policies and procedures pertinent to this exciting field of interest. Programme Type The INTEC Human Resources Management Certificate is an INTEC Career Programme. This programme is approved by the INTEC Academic Board.* Entrance Requirements Grade 12 (Std.10) or an equivalent, or relevant work experience (2 years). Course Content Communication Management I Economics Principles of Business Law Financial Accounting 1 OR Accounting and Finance Human Resources Management I Course Duration You should be able to complete this course within 18 months. Assessment and Exam Information All assignments are optional, but you need to write and pass 6 formal exams. Please note that exams are written in June and October of each year. You should complete an examination entry form and submit it to the College, together with the prescribed examination fee before the closing date for the next examination. Award On successful completion of this course, you will receive your INTEC Human Resources Management Certificate. * This programme does not lead to a qualification on the NQF. 10

11 INTEC Human Resources Management Professional Certificate Career Programme Course Overview This programme focuses on aspects such as career management, manpower planning, management development, the stress factors involved in the job environment, the role of the CEO, downsizing, budgetary and overall control, the influence of technology, management practices, organisational behaviour as well as the effect of change on the organisation. Programme Type The INTEC Human Resources Management Professional Certificate is an INTEC Career Programme. This programme is approved by the INTEC Academic Board.* Entrance Requirements INTEC Human Resources Management Certificate or equivalent. Course Content Concepts of Management Computing Employment Law Management II Human Resources Management II Human Resources Development I OR Labour Relations I Organisational Behaviour Management III Human Resources Management III Course Duration You should be able to complete this course within 24 months. Assessment and Exam Information All assignments are optional, but you need to write and pass 8 formal exams. Please note that exams are written in June and October of each year. You should complete an examination entry form and submit it to the College, together with the prescribed examination fee before the closing date for the next examination. Award On successful completion of this course, you will receive your INTEC Human Resources Management Professional Certificate. * This programme does not lead to a qualification on the NQF. 11

12 Certificate: Commerce: Human Resources Management Qualification: CerHumResMan (INTEC) NQF 5 SAQA ID: NQF Level 5 Credits: 120 Description Human Resources Managers are responsible for the employing of people, their training and assessment and also ensuring that all personnel follow company policy and employment equity. The Certificate: Commerce: Human Resource Management enables the relevant skills and competencies including a firm foundation in Human Resources Management, Business Management, Business Marketing, Business Finance, Computer Literacy and Management Computing, Economics, Business Communication and the Principles of Law. These skills and competencies are contextualised in support of sound business and people management practices. Admission Requirements Grade 12 (Std 10) or equivalent NQF qualification or 2 years verifiable and relevant working experience. Duration You should be able to complete this course within 18 months. Certification Upon successful completion of the course, you will receive a Certificate: Commerce: Human Resources Management. Career Opportunities Students can be employed in the following career fields: Human Resources Management Human Resources Administration Human Resources Recruitment 12

13 Higher Certificate: Commerce: Human Resources Management Qualification: HiCerHumResMan (INTEC) NQF 5 SAQA ID: NQF Level 5 Credits: 160 Description Human Resource Management is a vital business function as it focuses on the performance of people within an organisation, in order to meet its objectives. This process involves human resources planning, recruitment, selection, orientation, training, performance appraisal, communication, compensation and safety. This qualification is designed to introduce you initially to the broad field of business and management, before specialising in the area of human resource management. Key principles and practices that you will be learning are Strategic Human Resource Management, HR Audits, Recruitment, Selection, and Training and Development. Admission Requirements Grade 12 (Std 10) or equivalent or 2 years verifiable and relevant working experience. Duration You should be able to complete this course within 18 months. Certification Upon successful completion of the course, you will receive a Higher Certificate: Commerce: Human Resources Management. Career Opportunities Students can be employed in the following career field: Human Resource Management 13

14 Diploma: Commerce: Human Resources Management Qualification: DipHumResDev (INTEC) NQF 5 SAQA ID: NQF Level 5 Credits: 240 Description The Diploma: Commerce: Human Resources Management will be useful to individuals who operationalise some aspects of the core processes and practices at a basic level across the four role clusters in human resources management and practices. These include strategic planning for human resources management and practices, the acquisition, development and utilisation of people, the establishment and improvement of labour and employee relations and handling compensation and administration related to human resources management and practices. The programme enables the application of the core human resources management processes and the integration of these into an organisation s business processes. Admission Requirements Grade 12 (Std 10) or equivalent NQF 4 qualification or verifiable and relevant working experience. Duration You should be able to complete this course within 24 months. Certification Upon successful completion of the course, you will receive a Diploma: Commerce: Human Resources Management. Career Opportunities Students can be employed in/as a: Human Resource Management Human Resource Training Human Resource Analyst 14

15 Higher Diploma: Commerce: Human Resources Management Qualification: HiDipHumResMan (INTEC) NQF 6 SAQA ID: NQF Level 6 Credits: 360 Description The Higher Diploma: Commerce: Human Resources Management provides skills, knowledge and understanding of human resource planning; recruitment, selection, placement and orientation of employees; training and career development; labour relations; management of performance appraisal, compensation and benefit programmes; and development of personnel policies and procedures. The qualification covers management and organisation theory, organisational behaviour and development approaches, labour relations theory and practice, interpersonal skill development, and special perspectives such as women in management. Admission Requirements Grade 12 (Std 10) or equivalent NQF 5 qualification or 4 years verifiable and relevant working experience. Duration You should be able to complete this course within 36 months. Certification Upon successful completion of the course, you will receive a Higher Diploma: Commerce: Human Resources Management. Career Opportunities Students can be employed in the following career fields: Human Resources Management 15

16 Diploma: Commerce: Human Resources Management and Practices NQF SAQA ID: NQF Level 5 Credits: 249 SABPP (SOUTH AFRICAN BOARD FOR PEOPLE PRACTICES) IS THE HR PROFESSIONAL BODY FOR THE HUMAN RESOURCES PROFESSION IN SOUTH AFRICA The Human Resources profession is at the heart of implementation of the Human Resources Development Strategy for South Africa. This internationally recognised profession, more than any other, is responsible for transformation, sourcing, training and retaining talent and ensuring harmonious work relationships. The SABPP s role is to professionalise this function to ensure that HR becomes an increasingly recognised and respected profession. The Board is an accredited ETQA (Education and Training Quality Assurance) body under the SAQA Act and thus a statutory body within South Africa. The Directorate Registration and Recognition (DRR) of SAQA, responsible for evaluation and processing of applications by professional bodies wishing to be recognised by SAQA for the purposes of the NQF Act, has recently awarded SABPP its Professional Body status. SABPP is one amongst only eight professional bodies currently recognised by SAQA. Course Overview Holders of this qualification will be able to operationalise some aspects of the core human resources management processes at a basic level and integrate them into an organisation s business processes. Programme Type The Diploma: Commerce: Human Resources Management and Practices NQF L5 - SAQA ID 61592, is a National Qualification accredited with SABPP. Accreditation with the SABPP The SABPP granted INTEC College full accreditation for the Diploma: Commerce: Human Resources Management and Practices NQF L5 - SAQA ID 61592, with a minimum of 249 credits. Your learner details will be uploaded onto the SABPP database upon enrolment. An SABPP verification site visit concludes and confirms your successful achievement of the unit standards linked to the qualification. 16

17 The achievement record will then be uploaded to the NLRD (National Learner Record Database) via the SABPP database. Entrance Requirements Grade 12 (Std. 10) or equivalent. Course Content Communication Administration Legal Framework Human Resources Management Labour Relations Team Dynamics Skills Development Facilitator Education and Training/Skills Development Management Course Duration You should be able to complete this course within 36 months. Assessment and Exam Information Formative and summative assessments will assess all specific outcomes and adhere to all assessment criteria of the learning programme. Learners have to be declared competent in the formative assessment before submitting the summative assessment. Once you have successfully been declared competent in all nine modules, you will be required to write and pass a Final Integrated Summative Exam to achieve the complete qualification. Award On successful completion of this course and verification by the SABPP, the SABPP will issue you with your Diploma: Commerce: Human Resources Management and Practices. 17

18 INTEC Labour Relations Career Programme Certificate Course Overview This programme introduces you to the nature of Labour Relations and the parties involved, as well as the study of the various legal policies and acts that affect organisations. Programme Type The INTEC Labour Relations Certificate is an INTEC Career Programme. This programme is approved by the INTEC Academic Board.* Entrance Requirements Grade 12 (Std.10) or an equivalent, or relevant work experience (2 years). Course Content Communication Management I Economics Principles of Business Law Financial Accounting 1 OR Accounting and Finance Labour Relations I Course Duration You should be able to complete this course within 18 months. Assessment and Exam Information All assignments are optional but you need to write and pass 6 formal exams. Please note that exams are written in June and October of each year. You should complete an examination entry form and submit it to the College, together with the prescribed examination fee before the closing date for the next examination. Award On successful completion of this course, you will receive your INTEC Labour Relations Certificate. 18

19 INTEC Labour Relations Career Programme Professional Certificate Course Overview To successfully compete in this field, you need in-depth knowledge of Labour Relations in our country. This programme places a particular emphasis on the procedures and structures for regulating labour relations, registration and constitutional practices and exposure to practical applications of legal processes. It provides a general understanding of the role played by courts and the nature of industrial democracy and worker participation in South Africa. Programme Type The INTEC Labour Relations Professional Certificate is an INTEC Career Programme. This programme is approved by the INTEC Academic Board.* Entrance Requirements INTEC Labour Relations Certificate or equivalent. Course Content Concepts of Management Computing Employment Law Management II Labour Relations II Human Resources Development I OR Human Resources Management I Organisational Behaviour Management III Labour Relations III Course Duration You should be able to complete this course within 24 months. Assessment and Exam Information All assignments are optional, but you need to write and pass 8 formal exams. Please note that exams are written in June and October of each year. You should complete an examination entry form and submit it to the College, together with the prescribed examination fee before the closing date for the next examination. Award On successful completion of this course, you will receive your INTEC Labour Relations Professional Certificate. * This programme does not lead to a qualification on the NQF. 19

20 Certificate: Commerce: Labour Relations Qualification: CertComLR (INTEC) NQF 5 SAQA ID: NQF Level 5 Credits: 120 Description The Certificate: Commerce: Labour Relations provides skills and competencies related to the broader business context as a foundation to Labour Relations principles and practices. Subject areas included are Principles of Law, Management Computing, Management, Business Communication, Economics, Finances, Marketing as well as Computer Literacy. Skills and competencies specific to the field of Labour Relations can thus be contextualised to the broader operational structure within the business organisation. Admission Requirements Grade 12 (Std 10) or equivalent NQF 4 qualification or 2 years verifiable and relevant working experience. Duration You should be able to complete this course within 18 months. Certification Upon successful completion of the course, you will receive a Certificate: Commerce: Labour Relations. Career Opportunities Students can pursue a career in: Public Relations Corporate Communication Media and Telecommunications Management 20

21 Higher Certificate: Commerce: Labour Relations Qualification: HiCertLR (INTEC) NQF 5 SAQA ID: NQF Level 5 Credits: 160 Description Labour Relations Specialists act as mediators by advising and counselling labour and management to prevent and, when necessary, resolve disputes over labour agreements or other labour relations issues. The Higher Certificate: Commerce: Labour Relations presents you with the knowledge to demonstrate a fundamental understanding of the nature of labour relations and the parties involved, specifically trade unions, the State, employers and employer organisations. Skill sets applicable to the programme enable the reviewing of the societal, historical and legal development of labour relations in South Africa. It furthermore defines the terms in labour relations, mechanisms for registration and the basic rights of employees and employers in order to establish the relevant skills and competencies required for specialisation in the demanding field of Labour Relations Management. Admission Requirements Grade 12 (Std 10) or equivalent or 2 years verifiable and relevant working experience. Duration You should be able to complete this course within 18 months. Certification Upon successful completion of the course, you will receive a Higher Certificate: Commerce: Labour Relations. Career Opportunities Students can pursue a career in/as a: Labour Relations Practitioner Labour Relations Analyst Negotiation and Mediation 21

22 Diploma: Commerce: Labour Relations Qualification: DiplLR (INTEC) NQF 6 SAQA ID: NQF Level 6 Credits: 240 Description Labour Relations Officers implement industrial labour relations programmes. When a collective bargaining agreement is up for negotiation, Labour Relations Specialists prepare information for management to use during negotiation, which requires familiarity with economic and wage data, as well as an extensive knowledge of labour law and collective bargaining trends. The Diploma: Commerce: Labour Relations presents you with the knowledge to describe the negotiating process, discuss the outcome, implementation of workplace agreements, describe the nature and scope of a labour dispute, apply principles of law and ethics, etc. Dispute resolution has become complex, involving employees, management, unions, other firms, and government agencies. If you have a passion for this exciting field, then this qualification is ideal for you. Admission Requirements Grade 12 (Std 10) or equivalent or 4 years verifiable and relevant working experience. Duration You should be able to complete this course within 24 months. Certification Upon successful completion of the course, you will receive a Diploma: Commerce: Labour Relations. Career Opportunities Students can pursue a career in/as: Labour Relations Practitioners Labour Relations Analysts Negotiation and Mediation 22

23 Higher Certificate: Commerce: Labour Relations Qualification: HiDiplLR (INTEC) NQF 6 SAQA ID: NQF Level 6 Credits: 360 Description Industrial Relations Managers and Officers advise and collaborate with the director of Human Resources, other managers, and members of their staff because all aspects of personnel policy such as wages, benefits, pensions and work practices, may be involved in drawing up a new or revised contract with a labour union. The Higher Diploma: Commerce: Labour Relations provides you with the ability to demonstrate an understanding of the interaction and processes in labour relationships, compare the South African labour relations systems with that of other countries, discuss the principles of labour of economics and contextualise Labour Relations principles and practices within the broader business environment. Admission Requirements Grade 12 (Std 10) or equivalent NQF 5 qualification or 4 years verifiable and relevant working experience. Duration You should be able to complete this course within 36 months. Certification Upon successful completion of the course, you will receive a Higher Diploma: Commerce: Labour Relations. Career Opportunities Students can pursue a career in/as a: Labour Relations Practitioner Labour Relations Analyst Negotiation and Mediation 23

24 From the Principal s desk Take your next step now! Follow through on your decision to enhance your life and your future prospects by enrolling in one of INTEC s Human Resources Management & Development courses today! Why study with us? Quality study material designed specifically for home study. The freedom to study at YOUR pace, where and when it suits YOU. The widest range of courses for today s world. Free consultations with INTEC s career counselling and development specialists. Free study choice advice from INTEC s Student Consultants. The convenience of online enrolment, contact and advice. Affordable, easy payment options. Ongoing study support and attention from qualified tutors. Umalusi Accreditation INTEC College (Pty) Ltd has been awarded provisional accreditation by Umalusi. Umalusi is the Council for Quality Assurance in General and Further Education and Training in South Africa - see Umalusi Provisional Accreditation No: FET PA DHET Registration INTEC College (Pty) Ltd has been granted provisional registration by the Department of Higher Education and Training as a private FET College, until 31 December Provisional registration No. 2008/FE07/025 - see za. For further information please refer to our website: INTEC College (Pty) Ltd is committed to meeting legislative requirements regarding accreditation and registration of private education and training providers in South Africa. Wishing you every success in your studies and your future! Phillip Slatter INTEC College Principal go to: or Call a Student Consultant: HEAD OFFICE Tel: (+27) Fax: (+27) JOHANNESBURG Tel: (+27) Fax: (+27) PRETORIA Tel: (+27) Fax: (+27) BENONI Tel: (+27) Fax: (+27) WITBANK Tel: (+27) Fax: (+27) NELSPRUIT Tel: (+27) Fax: (+27) ERMELO Tel: (+27) Fax: (+27) CAPE TOWN Tel: (+27) Fax: (+27) PORT ELIZABETH Tel: (+27) Fax: (+27) DURBAN Tel: (+27) Fax: (+27) PHOENIX OPENING SOON PIETERMARITZBURG Tel: (+27) Fax: (+27) VRYHEID Tel: (+27) Fax: (+27) ESTCOURT Tel: (+27) Fax: (+27) POLOKWANE Tel: (+27) Fax: (+27) PHUTHADITJHABA Tel: (+27) Fax: (+27) BLOEMFONTEIN Tel: (+27) Fax: (+27) WELKOM Tel: (+27) WINDHOEK Tel: (+264) Fax: (+264) NATIONAL CALL CENTRE Tel: Fax: INTEC College (PTY) LTD FET PA is a member of both the National Association of Distance Education Organisations in South Africa (NADEOSA) and the Association of Private Providers of Education, Training and Development (APPETD). INTEC is a Registered Credit Provider: NCRCP A (E & OE)

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