Workday Integration Cloud Connect
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1 Workday Integration Cloud Connect With Workday as the core system-of-record, companies are faced with the need to connect to multiple third-party systems and applications to satisfy key business functions and processes. Workday provides a variety of infrastructure and tools designed to address these integration challenges, including a robust web services-based API and the Integration Cloud Platform. Integration Cloud Connect rounds out Workday s integration solutions. It represents a portfolio of integration connectors and toolkits designed to help extend Workday core business applications by providing pre-built connections to third-party applications and services. Each integration is deployed in the Workday Cloud, which gives you all the benefits of a fully hosted and managed application. Customers can enjoy integration solutions that are versioned and stable, as well as kept up-to-date with the latest infrastructure, tooling, application changes, and vendor changes (where applicable). Integration Cloud Connect consists of a series of connectors and toolkits to simplify and accelerate the integration process between Workday and other third-party systems. All content provided is managed, maintained, and supported by Workday. Key Benefits Workday Integration Cloud Connect consists of a growing number of pre-built connectors to complementary solutions that are 100 percent built, maintained, and supported by Workday. Select from a growing ecosystem of connectors Rely on Workday to support, maintain, and evolve these integrations over time Monitor and manage these integrations in the Workday UI Eliminate the need to own or manage any on-premise integration middleware or servers Redeploy IT to focus on more strategic activities are pre-built interfaces that are designed, implemented, and supported by Workday and Workday partners. They drastically reduce the implementation time required to complete an integration by providing the processing logic, data transformation, and error handling routines required to integrate a third-party system with Workday. All connectors are configurable to accommodate differences in customer situations and run in the Workday cloud, releasing you from the burden of maintaining separate integration infrastructures. are managed just like any other Workday application and are kept up to date with the same overall Workday update schedule. Updates include reacting to Workday core applications for compliance and additional application features as well as updates to the latest tooling and infrastructure. In addition, Workday works with the third-party partner to manage a joint roadmap to ensure the integration is kept up to date as the third-party application evolves.
2 Toolkits In cases where a connector does not exist for a specific thirdparty application, Workday provides a collection of toolkits for speeding implementation of custom integrations to third-party systems. Each toolkit contains a collection of connectors for orchestrating an end-to-end integration with the processing logic and error handling required on the Workday side of the integration. Customers are responsible for completing the integration by implementing the logic necessary to tie it to the third-party system they want to integrate with Workday. Customers also have the flexibility to customize the orchestration of services within the toolkit to match their specific requirements for the integration. Integrations completed using toolkits run in the Workday cloud, and all toolkits are managed, maintained, and supported by Workday. and Toolkits The following list details the current Cloud Connect portfolio as of Workday 22. Please check with your sales representative for more details. Human Resource Management Cornerstone OnDemand complements Workday Human Capital Management (HCM) with learning management functionality provided by Cornerstone. From Workday, information about workers, job profiles, competencies, and organization structures are sent to Cornerstone and used to target learning assignments. Once a worker completes training or certifications in Cornerstone, the Workday talent profile is updated and the new information is available within Workday HCM. Lumesse TalentLink complements Workday HCM with recruiting functionality provided by Lumesse TalentLink. From Workday, information about workers, job positions, and job requisitions are sent to Lumesse TalentLink to initiate the recruiting process. This information is kept up to date as changes are made in Workday. Once an applicant accepts a position, the information is then updated in Workday the applicant and employee are created, the employee s talent profile is updated, and the HIRE business process is initiated. and Toolkits Human Resources Management Cornerstone OnDemand Lumesse TalentLink Chatter Kronos E-Verify AngelPoints SSN Verification Directory Services Jobvite* Saba* Globoforce* Nettime Solutions* Toolkits Cloud Connect for Benefits Cloud Connect for LMS *Delivered by Workday Partners Financials Salesforce Sales Cloud Cybersource ADP Check Printing Payments Check Print Electronic Payments Travel Booking Payroll ADP Tax Filing Ceridian Tax Filing ADP Check Printing Canadian Check Printing Kronos Canadian Tax Revenue Agency Quebec Tax Revenue Agency Payments Payroll Inputs Toolkits Cloud Connect for 3 rd Party Payroll Expenses and Procurement American Express Bank of America Visa Citibank Visa Punchout Supplier Network Custom Development Worker Sync Organization Talent Location Worker Organization Assignment Competency Model Job Profile and Job Family Worker Time Block Positions
3 Chatter enables customers of Workday and Chatter to securely present information from a worker s Workday inbox such as notifications, business process events, and workforce data directly in that person s Chatter stream. In addition to incorporating Workday information into Chatter, customer administrators also can provision Chatter users directly from Workday for example, as part of the new hire on-boarding process. Kronos complements Workday HCM by synchronizing Workday worker information to Kronos, which then allows worker access to the Kronos Timekeeper application. The integration is applicable to all Workday/Kronos joint customers regardless of the payroll system. Customers that use Workday Payroll can additionally take advantage of the Kronos Payroll Input integration to import the resulting time information back to Workday Payroll. E-verify complements Workday HCM with employment eligibility verification results from the E-Verify employment eligibility verification service provided by the United States Citizenship and Immigration Services. Form I-9 data is submitted from Workday to the E-Verify system, which provides real-time verification results (including photos) back to Workday from Department of Homeland Security and Social Security Administration (SSA) databases. AngelPoints enables customers to provision employees directly from Workday into AngelPoints for managing their Corporate Social Responsibility and Sustainability programs. SSN Verification enables customers to verify names and social security numbers of employees with the Social Security Administration in the U.S. (typically used when completing W-2 forms). Background Check enables customers to initiate a background check business process for candidates, applicants, and workers. Directory Service is designed to connect to a third-party directory server of choice. This connector includes XML, CSV, and LDIF formats, and contains specific features to connect to both LDAP and Active Directory servers. Absence Input streamlines and automates the loading of absence data from an external time keeping system into Workday. Cloud Connect for Benefits includes a catalog of benefit provider integrations that extends and complements the Workday Benefits application. With more than 160 providers in the catalog, Cloud Connect for Benefits covers a wide variety of benefits providers and formats (including HIPAA-834), including: Medical, dental, and vision Flexible spending accounts Retirement savings plans Life insurance and AD&D Health savings accounts COBRA administrators Cloud Connect for Benefits enables customers to make the best benefits choices by minimizing the integration costs associated with switching vendors during open enrollments. Cloud Connect for LMS enables Workday customers to synchronize data between a worker s talent profile in Workday and learning achievement data in any external Learning Management System (LMS). Cloud Connect for LMS is a toolkit integration, providing a set of connectors necessary to orchestrate a custom inbound and outbound flow between Workday and the LMS system. Workday Payroll ADP Tax Filing complements Workday Payroll with tax filing and W2 support provided by ADP Standalone Tax Filing Services. The integration supports periodic, quarterly, and annual tax filing. Ceridian Tax Filing complements Workday Payroll with tax filing and W2 support provided by Ceridian Tax Filing Services. The integration supports periodic, quarterly, and annual tax filing. Ceridian Check Printing complements Workday Payroll with check printing and outsourced banking services provided by Ceridian.
4 ADP Check Printing enables customers using ADP to connect directly to ADP s check printing services to format payment data for check printing. Kronos allows time captured in the Kronos TimeKeeper application to be imported into Workday Payroll. Other features include outbound integration that forwards worker information from Workday to Kronos. Canadian Tax Revenue Agency automates the filing of payroll tax data with the Canadian Revenue Agency. Quebec Tax Revenue Agency automates the filing of payroll tax data with the Quebec Revenue Agency. Payments support a variety of payment protocols that allow you to make payments to any bank. While you won t see a list of named supported banks, the connector is designed so it can be configured (with no additional coding) to connect with any bank and includes cross-border support as well as international payments. Payments that require routing through an intermediary bank are supported using the EDI820 and ISO20022 specifications. Payroll Inputs enables organizations with hourly workers to load a file of all worker hours into Workday for payroll. The Workday Payroll Connector provides a way for customers to integrate bi-directionally to any third-party payroll system. The Payroll Connector includes Workday HCM features that support data models required by external payroll systems. Country-specific templates are provided. These include a majority of the integration work required, easing the configuration of the payroll interface to countries outside the U.S. and Canada. The Payroll Connector also offers web services that identify and transfer only the Workday HCM events that affect payroll. With these configuration capabilities, Workday can streamline and simplify the complexity of integrating with external payroll systems. Additionally, the bi-directional nature of the Payroll Connector enables organizations to import data from a third-party payroll provider back into Workday HCM, providing a comprehensive view of payroll data across the global workforce. This new level of insight will allow users to analyze data in support of more effective decision making, such as: Improving cash forecasting Comparing actuals to budget Optimizing pay ranges Managing allowances and overtime policies Better understanding the true cost of their workforce around the world Cloud Connect for Third-Party Payroll includes multiple payroll partners that have solutions for countries across all continents. Integrations to Workday via the Payroll Connector are built and maintained by our partners, and our partners maintain any changes to the integrations as well. Please check with your salesperson to find out the latest list of partners and countries served through Cloud Connect for Third-Party Payroll. Financials Salesforce Sales Cloud links Workday Financial applications with Saleforce.com (SFDC). An opportunity that is created in SFDC is also created in Workday and tagged to a prospective customer. When an opportunity is closed in SFDC, a new customer is created in Workday (if required) and an invoice is created. This invoice is automatically sent back to SFDC for visibility. Customers can track expenses against open opportunities in SFDC. Additionally, payments received and tracked in Workday are forwarded to SFDC where they can be used to track and evaluate the customer. Cybersource enables Workday customers to accept payments from their customers via credit card. Cybersource is a PCI-compliant third-party solution that manages credit card authorization and payments. ADP Check Printing enables customers using ADP to connect directly to ADP s check printing services to format payment data for check printing.
5 Payments support a variety of payment protocols that allow you to make payments to any bank. While you won t see a list of named supported banks, the connector is designed so it can be configured (with no additional coding) to connect with any bank and includes cross-border support as well as international payments. Payments that require routing through an intermediary bank are supported using the EDI820 and ISO20022 specifications. Check Print reduces the effort for creating custom check printing formats by enabling the creation of an out-ofbox payment file in different formats (including XML and CSV) with selective fields chosen during configuration. Electronic Payments provides a more flexible configuration for third-party vendors by enabling the creation of bank integrations for different types of electronic payments made from or deposited to a particular bank account. You can create more than one integration system for each combination of bank and payment type to support different payment categories or countries. Travel Booking enables travel-booking providers to load travel-booking data into Workday, providing a unified view of corporate travel-booking records (sourced from a third-party system) against expense report data. Expenses and Procurement American Express provides a simple way to import corporate credit card transactions for employees, which then can be linked to expense items. Bank of America Visa provides a simple way to import corporate credit card transactions for employees which then can be linked to expense items. Citibank Visa provides a simple way to import corporate credit card transactions for employees that can then be linked to expense items. PunchOut extends Workday Procurement by providing the ability to connect to any PunchOut-enabled supplier. Supplier Network provides a means for organizations that work with multiple suppliers to connect with any supplier network that leverages cxml and Punchout. This enables organizations to manage a single authentication to multiple suppliers. Custom Development Custom Development connectors provide organizations and system implementers a rapid, flexible, and easily repeatable method for integrating with Workday by providing everything needed to deploy a fully functioning integration service, including integration templates, services, security, fields, maps, attributes, launch parameters, event messages, event errors, and reporting. These connectors can be utilized to stay synchronized with third party systems by utilizing the full file (all records are synchronized) or change detection (only the delta from last synchronization are synchronized) patterns. Core are intended to address the common scenarios that 80 percent of custom integrations require, ultimately reducing integration costs and speeding time to value for scenarios that require integration with Workday. Worker Sync provides a means to export worker data changes from Workday as you hire, promote, transfer, terminate, or update worker data. Organization provides a means to synchronize Workday with a non-workday application being used as the system of record for organization data. Location provides a means to synchronize location data address, phone, time zone, currency with external systems. Job Profile and Job Family provide a means to synchronize job profile and/or job family data with external systems. Positions provides a means to synchronize position changes between Workday and external systems.
6 Talent standardizes the configuration of relevant records from third-party systems to update training, competencies, and certification records on a worker s Worker Profile. Worker Organization Assignment provides a streamlined chart of accounts from an external finance system into Workday to update a worker s organization type, including company, cost center, region, business unit, and custom organizations. It complements the Organization Connector by assigning workers to organizations that have been defined or updated by the Organization Connector. Competency Model provides flexible access and extraction of essential competency model information competencies, identifiers, descriptions, and relevant behaviors from your tenant. Combining this information with information from the Worker Sync Core Connector and Job Profile and Job Family Core Connector forms the basis of what is needed to populate a variety of HCM systems. Worker Time Block eliminates the tedious, manual process of getting time data into Workday Time Tracking by supporting the ability to import high volumes of time data from third-party systems. Workday, Inc Stoneridge Mall Road Pleasanton, CA United States WORKDAY ( ) Fax: Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders INTEGCLOUDCON-ENUS
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