UCC Where s the Business Opportunity

Size: px
Start display at page:

Download "UCC Where s the Business Opportunity"

Transcription

1 UCC Where s the Business Opportunity Blair Pleasant COMMfusion LLC and UCStrategies.com #xsp13

2 Application Areas Linking to the Right Resource at the Right Time Fax Voice Video IM SMS UM Messaging Mobility Call Control Collaboration & Conferencing Social Media IM, voice mail, , UM, fax, Mobile Extension One # reach FMC IP-PBX VoIP Presence Collaborative workspaces Doc sharing/repository Public & Private #xsp13 Integration to Business

3 UC: Communications Integrated to Optimize Business Processes UC-U: User Productivity UC-B: Business Process Helping individual users manage their communications Enhancing business processes with integrated communications

4 Benefits Enterprise UC Business Value Business Transformation Business Process Integration/ CEBP Teams/ Workgroups Basic UC Conferencing/ Collaboration Individual Worker Return on Investment Personal Productivity Workgroup Productivity Enterprise Bottom Line

5 Trends Creating Opportunities Today Tomorrow No more speeds & feeds Bundles & price drops Subscription model Premise vendor shakeout Hardware software BYOD Focus on use cases & user experience Mobile supplanting deskphone Video everywhere Cloud vendor shakeout More virtualization

6 Optimized Communications (OC) The use of communication and interaction tools and technologies to optimize organizational goal attainment while enhancing the user experience Device Mode Location Consumption Model

7 Where s the Opportunity?

8 $M Untapped Market + Prof Services Prof Services Cloud Premise Source: COMMfusion LLC

9 $M Total WW UC Market Unified Messaging Conf/Collab UC Server/IM/Presence Call Control/Switch Other*

10 What UC technology solutions do you feel offer the most promise during the next 2-3 years? Web conferencing Virtual PBXs Video conferencing Unified messaging Presence Mobility Collaboration Cloud/hosted services 1# Choice EMEA #1 Choice NA CEBP Business process improvement Call control 0% 5% 10% 15% 20% 25% 30% 35% 40%

11 How to Differentiate Specialization Vertical & Horizontal, Segments Personalization - Business Value & End User Focus Services & Support Test lab User Focus - Training Innovation & Simplification Multi-Vendor Integration

12 Embrace the UCC Ecosystem SIP Trunking SBCs, Gateways Analytics, Monitoring Virtual Servers Applications

13 Embrace the UCC Ecosystem Telephony/ Switch* Messaging/ Presence/ Search * Application Vendors/ Virtual Platforms Conference/ Collab/Video Mobility SPs/Hosted Other (Partial List) Aastra ADTRAN ALU Avaya Cisco Digium ezuce Inter. Intell. Mitel NEC ShoreTel Siemens Toshiba Zeacom Zultys AOL IBM Google Microsoft Yahoo UM & More: AVST Esna Oracle/SAP Salesforce SugarCRM Vertical apps Virtual Platforms Vmware Citrix *In multiple categories Avaya/ Blue Jeans Cisco/Lifesize Magor Polycom Sonexis Oracle Vidyo Vidtel Skype Apple Blackberry Google Nokia Motorola Microsoft Samsung Testing Empirix VOSS 8x8 AT&T Telstra Verizon Orange Comcast CallTower Alteva Broadsoft Fonality gunify IntelePeer RingCentral Star2Star Google Simple Signal Many others Devices and Headsets: Plantronics Jabra Logitech Jawbone Sennheiser Polycom snom SBCs/Gateways Acme Packet (Oracle) Audiocodes Dialogic Sonus Patton

14 Partner for Success Verticals Services Products/Apps

15 Who Do You Sell To?

16 Turn Challenges Into Opportunities Cloud Threat or Goldmine?

17 Inhibitors to UC Adoption Product maturity 7% Requires rip & replace 9% Interop 11% Hard to estimate ROI 21% Cost/Lack of budget 40% 60% of potential UC sales are LOST due to ROI or budget issues Source: UCStrategies UC Channel Study

18 UCStrategies UC Benefit and ROI Analysis Tool Estimates benefits, costs, ROI and comparison to existing platform Quantifies UC Benefits: Business Continuity, Collaboration, Mobility, CEBP, Contact Center Qualify prospects, Close deals

19 Steps to UC Planning Identify business needs Identify UC solutions Design, Deploy and Implement Identify use cases and users Identify ROI, business case Train Users Communication hot spots Choose vendor & solution Measure, Optimize, Expand

20 Final Thoughts UC is a vision or philosophy that leads to solutions - it is not a product! COMMfusion LLC

21 Thank You Blair Pleasant COMMfusion LLC UCStrategies.com Blair Pleasant COMMfusion LLC & UCStrategies.com Follow me on

UCC Vendor Landscape 2012. Dave Michels Marty Parker Blair Pleasant

UCC Vendor Landscape 2012. Dave Michels Marty Parker Blair Pleasant UCC Vendor Landscape 2012 Dave Michels Marty Parker Blair Pleasant Best of Breed vs. Suite? Telephony/ Switch* Messaging/ Presence/ Conference/ Collab Mobility SPs/Hosted Other (Partial List) Search **

More information

UCSummit 2013. UCC Vendor Landscape 2013

UCSummit 2013. UCC Vendor Landscape 2013 UCC Vendor Landscape 2013 Dave Michels Blair Pleasant Best of Breed vs. Suite? Telephony/ Switch* Aastra ADTRAN ALU Avaya Cisco Digium ININ Mitel NEC Shoretel Siemens Toshiba Zeacom Zultys Messaging /

More information

Unified Communications & Collaboration Market 2011-2016

Unified Communications & Collaboration Market 2011-2016 Unified Communications & Collaboration Market 2011-2016 Executive Summary Unified Communications (UC) has come of age. People are no longer asking, What is UC?, but rather, How should we develop our UC

More information

Unified Communications Market Update & Forecast

Unified Communications Market Update & Forecast Unified Communications Market Update & Forecast Blair Pleasant COMMfusion LLC and UCStrategies.com 707-538-4368 bpleasant@commfusion.com www.commfusion.com www.ucstrategies.com What We ll Cover Definitions

More information

Unified Communications and Collaboration Market 2012-2016

Unified Communications and Collaboration Market 2012-2016 Brochure More information from http://www.researchandmarkets.com/reports/2408054/ Unified Communications and Collaboration Market 2012-2016 Description: Unified Communications (UC) has come of age. People

More information

The Key Basics of Unified Communications

The Key Basics of Unified Communications The Key Basics of Unified Communications Blair Pleasant COMMfusion LLC and UCStrategies.com 707-538-4368 bpleasant@commfusion.com www.commfusion.com www.ucstrategies.com What We ll Cover Definitions &

More information

UNIFIED COMMUNICATION AND COLLABORATION: TECHNOLOGIES AND GLOBAL MARKETS

UNIFIED COMMUNICATION AND COLLABORATION: TECHNOLOGIES AND GLOBAL MARKETS UNIFIED COMMUNICATION AND COLLABORATION: TECHNOLOGIES AND GLOBAL MARKETS IFT125A January 2016 Nandita Bhotika Project Analyst ISBN: 1-62296-219-2 BCC Research 49 Walnut Park, Building 2 Wellesley, MA 02481

More information

Global UC 2 0 System Integration Market 2015-2019

Global UC 2 0 System Integration Market 2015-2019 Brochure More information from http://www.researchandmarkets.com/reports/3501315/ Global UC 2 0 System Integration Market 2015-2019 Description: About UC 2.0 services Enterprises focus on integrating their

More information

Unified Communications Market 2007-2012. Executive Summary

Unified Communications Market 2007-2012. Executive Summary Unified Communications Market 2007-2012 Executive Summary Unified Communications (UC) is all the rage. Companies of all sizes, and in all vertical markets and geographies are exploring how they can take

More information

VoIP Logic Platform: Peering SIP Trunking

VoIP Logic Platform: Peering SIP Trunking VoIP Logic Platform: Peering SIP Trunking VoIP Logic Platform: Peering SIP Trunking Peering SIP Trunking is a high demand service offering for VoIP Logic s Service Provider Partners (SPPs) who are selling

More information

SPR update 3-23-15: Highlights from the Enterprise Connect Conference (SONS, MSFT, PLT, AUDC, EGHT, SHOR, BSFT, RNG, IRI, PLCM, CSCO, SMT)

SPR update 3-23-15: Highlights from the Enterprise Connect Conference (SONS, MSFT, PLT, AUDC, EGHT, SHOR, BSFT, RNG, IRI, PLCM, CSCO, SMT) SPR update 3-23-15: Highlights from the Enterprise Connect Conference (SONS, MSFT, PLT, AUDC, EGHT, SHOR, BSFT, RNG, IRI, PLCM, CSCO, SMT) Enterprise Connect: Vendors Fighting for Growth As Budgets Shrink

More information

Ability to Execute. What You Need to Know

Ability to Execute. What You Need to Know 1 of 10 11/30/2010 1:00 PM 28 July 2010 Bern Elliot, Steve Blood Gartner RAS Core Research Note G00201349 Unified communications offers the ability to improve how individuals, groups and companies interact

More information

Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019

Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019 Brochure More information from http://www.researchandmarkets.com/reports/3109429/ Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019 Description: About Unified Communications

More information

Global Unified Communication as a Service Market 2015-2019

Global Unified Communication as a Service Market 2015-2019 Brochure More information from http://www.researchandmarkets.com/reports/3275057/ Global Unified Communication as a Service Market 2015-2019 Description: About Global Unified Communication as a Service

More information

VoIP Logic SIP Trunking Platform

VoIP Logic SIP Trunking Platform VoIP Logic SIP Trunking Platform VoIP Logic Platform: SIP Trunking SIP Trunking is a high-demand service offering for VoIP Logic s Service Providers Partners (SPPs) who are selling to enterprise customers

More information

The UC&C Vendor Landscape

The UC&C Vendor Landscape The UC&C Vendor Landscape Annual Summit Review of the Strengths, Cautions, What s New for Industry Leaders Blair Pleasant, President, CommFusion Dave Michels, Principal Analyst, TalkingPointz Marty Parker,

More information

Anthony Caragol Gonzalo Escarrá

Anthony Caragol Gonzalo Escarrá Anthony Caragol Gonzalo Escarrá #SWCEvents Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Skype for Business 2015 Demonstration Getting Started About SWC Technology

More information

Anthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead

Anthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead Anthony Caragol Lync MVP Gonzalo Escarrá Lync Technical Lead Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Lync 2013 Demonstration Skype for Business Getting Started

More information

UNIFIED COMMUNICATION COMPARISON GUIDE. Unified Messaging, Mobile Integration & Unified User Interface

UNIFIED COMMUNICATION COMPARISON GUIDE. Unified Messaging, Mobile Integration & Unified User Interface UNIFIED COMMUNICATION COMPARISON GUIDE Unified Messaging, Mobile Integration & Unified User Interface Introduction Unified communications is one of the most promising and powerful business technologies

More information

SIP Trunking Interoperability

SIP Trunking Interoperability SIP Trunking Interoperability Sun A, Wednesday, 2:30-3:30pm Russell Bennett UC Insights Copyright 2013, UC Insights. All rights reserved. Moderator: Russell Bennett Principal, UC Insights UC Insights is

More information

Top Vendors Impacting the UC Landscape

Top Vendors Impacting the UC Landscape White Paper: Top Vendors Impacting the UC Landscape JayLassman Practice Leader IntelliCom Analytics April 15, 2015 www.jaylassman.com Introduction The Unified Communications (UC) market is made up of multiple

More information

Innovation in Security. Secure Enterprise U n i f i e d C o m m u n i c a t i o n to protect business assets in the 21st Century

Innovation in Security. Secure Enterprise U n i f i e d C o m m u n i c a t i o n to protect business assets in the 21st Century Innovation in Security Secure Enterprise U n i f i e d C o m m u n i c a t i o n to protect business assets in the 21st Century The complete Security Solution for SIP and Unified Communications designed

More information

Mobile-Convergence Solution Unified Enterprise Communications

Mobile-Convergence Solution Unified Enterprise Communications Mobile-Convergence Solution Unified Enterprise Communications April 2012 Stefano Genoni Business Development sgenoni@comdasys.com Corporate Summary Comdasys is a German-based FMC provider that develops

More information

ezuce Open Enterprise Communications Challenging the Status Quo in the Comms Market

ezuce Open Enterprise Communications Challenging the Status Quo in the Comms Market ezuce Open Enterprise Communications Challenging the Status Quo in the Comms Market Truly Liberating Launching ezuce New company with a mature product > New company to challenge the status quo in the Enterprise

More information

Unified Communications für unterschiedliche Kundensegmente Thomas Nowotny, Snr. BDM, Incubation Sales EMEA tnowotny@microsoft.com

Unified Communications für unterschiedliche Kundensegmente Thomas Nowotny, Snr. BDM, Incubation Sales EMEA tnowotny@microsoft.com Unified Communications für unterschiedliche Kundensegmente Thomas Nowotny, Snr. BDM, Incubation Sales EMEA tnowotny@microsoft.com Desktop Software Enterprise Software Apple itunes, iphone SDK Adobe

More information

Unified Communications Overview

Unified Communications Overview A CBTS White Paper Unified Communications Overview Craig Chavis Solution Architect, CBTS 10/5/2012 www.cbts.cinbell.com Table of Contents Unified Communications Overview...3 Unified Communications as a

More information

TRUE COST OF OWNERSHIP FOR UNIFIED COMMUNICATIONS

TRUE COST OF OWNERSHIP FOR UNIFIED COMMUNICATIONS brought to you by ISSUE PAPER TRUE COST OF OWNERSHIP FOR UNIFIED COMMUNICATIONS How Vendor Selection Impacts ROI By Robin Gareiss President, Nemertes Research Q2 15 True Cost of Ownership for Unified Communication

More information

2015 Hosted Unified Communications Buyers Guide

2015 Hosted Unified Communications Buyers Guide 2015 Hosted Unified Communications Buyers Guide Future-proofing Communications Investments January 2015 Contents Executive Summary Competitors at a Glance... 3 Introduction: The Move to Hosted/ Cloud Communications...

More information

Introduction WHITE PAPER. OpenText RightFax

Introduction WHITE PAPER. OpenText RightFax F E B R U A R Y 2 0 1 4 FoIP Interoperability Guide O pentext RightFax is the proven market leader in fax server, document delivery and fax software. It delivers the most reliable and robust fax software

More information

FoIP Interoperability Guide

FoIP Interoperability Guide FoIP Interoperability Guide OpenText RightFax OpenText RightFax is the proven market leader in fax server, document delivery and fax software. It delivers the most reliable and robust fax software solutions

More information

SIPconnect: Interoperable SIP Trunks

SIPconnect: Interoperable SIP Trunks SIPconnect: Interoperable SIP Trunks SIPconnect Overview and Value Proposition Eric Burger Chairman of the Board, SIP Forum 1 SIP Trunks: Where, WHEN and How Much? Copyright 2008 SIP Forum 2 The Problem

More information

plantemoran.com Understanding & Applying Unified Communications

plantemoran.com Understanding & Applying Unified Communications plantemoran.com Understanding & Applying Unified Communications Confusion in the Market UC means different things Many products with Unified in the name UC is often sold as a thing you buy Integrated VM

More information

Discover the Power of Integrated Technologies for the Smart Enterprise and the NEC Vision. Ram Menghani May 19 th, 2016

Discover the Power of Integrated Technologies for the Smart Enterprise and the NEC Vision. Ram Menghani May 19 th, 2016 Discover the Power of Integrated Technologies for the Smart Enterprise and the NEC Vision Ram Menghani May 19 th, 2016 Convergence Continues Our World is constantly Changing Convergence NETWORKS CONVERGED,

More information

UC Federation: Prospects and Future Network Models

UC Federation: Prospects and Future Network Models UC Federation: Prospects and Future Network Models Sun A, Monday, 3:15-4:00pm Russell Bennett UC Insights Copyright 2013, UC Insights. All rights reserved. Moderator: Russell Bennett Principal, UC Insights

More information

MIGRATING RADIO CALL-IN TALK SHOWS TO WIDEBAND AUDIO

MIGRATING RADIO CALL-IN TALK SHOWS TO WIDEBAND AUDIO Established 1961 2013 WBA Broadcasters Clinic Madison, WI MIGRATING RADIO CALL-IN TALK SHOWS TO WIDEBAND AUDIO Radio is the original Social Network Serves local or national audience Allows real-time commentary

More information

T.38 Fax Over IP Interoperability

T.38 Fax Over IP Interoperability T.38 Fax Over IP Interoperability Following is a list of IP PBXs, Gateways, SIP Trunking interfaces, and other devices that have been tested for Interoperability with our imps FoIP T.38 Fax over IP solution.

More information

Genesys SIP. Product Datasheet

Genesys SIP. Product Datasheet Product Datasheet Transforming Your Customer Service beyond the Contact Center Release 8.1 Highlights Provides 100% Softwareonly Solution to simplify operational management and maintenance Delivers PBX-less

More information

Cloud UC. North America Service Provider Scorecard INFONETICS RESEARCH REPORT EXCERPTS. May 2015

Cloud UC. North America Service Provider Scorecard INFONETICS RESEARCH REPORT EXCERPTS. May 2015 INFONETICS RESEARCH REPORT EXCERPTS Cloud UC North America Service Provider Scorecard May 2015 Telecommunications Equipment Vendor Scorecard: Excerpts Table of Contents TOP TAKEAWAYS 1 BACKGROUND 2 CLOUD

More information

Brochure More information from http://www.researchandmarkets.com/reports/3067683/

Brochure More information from http://www.researchandmarkets.com/reports/3067683/ Brochure More information from http://www.researchandmarkets.com/reports/3067683/ Global Unified Communication Market Size, Market Share, Application Analysis, Regional Outlook, Growth Trends, Competitive

More information

FoIP Interoperability Guide

FoIP Interoperability Guide FoIP Interoperability Guide OpenText RightFax OpenText RightFax is the proven market leader in fax server, document delivery and fax software. It delivers the most reliable and robust fax software solutions

More information

Selling Strategies and Future Direction for NetVanta Unified Communications Solutions. Samir Kakkar IPT/UC Product Manager 11/16/10

Selling Strategies and Future Direction for NetVanta Unified Communications Solutions. Samir Kakkar IPT/UC Product Manager 11/16/10 Selling Strategies and Future Direction for NetVanta Unified Communications Solutions Samir Kakkar IPT/UC Product Manager 11/16/10 2 Why are we here today? Selling strategies for NetVanta Unified Communications

More information

North America Business VoIP Service Scorecard

North America Business VoIP Service Scorecard Excerpts This is an excerpt of the report provided at no charge that provides detailed information on Star2Star, key summary information, detailed information on Star2Star s assessment, and the methodology

More information

Evaluating the ROI of Informal Call Centers

Evaluating the ROI of Informal Call Centers IMAGE White Paper: Evaluating the ROI of Informal Call Centers JayLassman UC Analyst www.jaylassman.com Summary AVST s TeamQ, an innovative informal call center solution, delivers traditional call center

More information

ACS Express for Office365

ACS Express for Office365 ACS Express for Office365 The Office 365 Gateway Active Communications Europe Over 20 years of experience Unified Messaging and Communication Experts Microsoft ISV Partner Unified Communications Offices

More information

Truly Unified Communications. This could be your corporate network:

Truly Unified Communications. This could be your corporate network: The Comdasys MC Solution brings the features of your IP-PBX to your mobile phone in the palm of your hand. Its two components, the MC Controller and the MC Client, will enhance your business mobility.

More information

VoIP Logic Platform Feature SIP Trunking

VoIP Logic Platform Feature SIP Trunking VoIP Logic Platform Feature SIP Trunking VoIP Logic Platform: Feature SIP Trunking Feature SIP Trunking is the most versatile and effective of the SIP Trunking platform options for VoIP Logic s Service

More information

North America Business VoIP Service Scorecard

North America Business VoIP Service Scorecard North America Business VoIP Service Scorecard Excerpts This is an excerpt of the report provided at no charge that provides detailed information on 8x8, key summary information, detailed information on

More information

Opal SIP Trunks. Greg Zweig Sonus Networks Product Management. www.sonusnetworks.com. July, 2010

Opal SIP Trunks. Greg Zweig Sonus Networks Product Management. www.sonusnetworks.com. July, 2010 Opal SIP Trunks Greg Zweig Sonus Networks Product Management July, 2010 www.sonusnetworks.com Sonus Networks Disclaimer Content provided is for information purposes only and is subject to change without

More information

Global Cloud-based Video Conferencing Market 2015-2019

Global Cloud-based Video Conferencing Market 2015-2019 Brochure More information from http://www.researchandmarkets.com/reports/3129413/ Global Cloud-based Video Conferencing Market 2015-2019 Description: About Cloud-based Video Conferencing Cloud-based video

More information

Introduction: Unified Communications Changes

Introduction: Unified Communications Changes Transformation of Enterprise Communications Network Topologies Driven by Unified Communications Adoption Including Collaboration and Social Networking Introduction: Unified Communications Changes Innovative

More information

Evolution & Revolution. Avaya s Reference Architecture For Unified Communications. Gianluca Attura Amministratore Delegato Avaya Italia S.p.A.

Evolution & Revolution. Avaya s Reference Architecture For Unified Communications. Gianluca Attura Amministratore Delegato Avaya Italia S.p.A. Evolution & Revolution Avaya s Reference Architecture For Unified Communications Gianluca Attura Amministratore Delegato Avaya Italia S.p.A. Avaya Customer Experiences Challenge From 100-200 Strategic

More information

ShoreTel Partner Event, Memphis, TN Steve Leaden, President - Leaden Associates, Inc. sleaden@leaden.com www.leaden.com - @SteveLeaden October 16,

ShoreTel Partner Event, Memphis, TN Steve Leaden, President - Leaden Associates, Inc. sleaden@leaden.com www.leaden.com - @SteveLeaden October 16, UC and Why Now ShoreTel Partner Event, Memphis, TN Steve Leaden, President - Leaden Associates, Inc. sleaden@leaden.com www.leaden.com - @SteveLeaden October 16, 2014 Leaden Associates Inc. An independent,

More information

Kyle Holmgren. Channel Account Manager IA,NE,SD,MN

Kyle Holmgren. Channel Account Manager IA,NE,SD,MN Kyle Holmgren Channel Account Manager IA,NE,SD,MN Mitel Today Mitel Today 2014 Mitel. Proprietary Mitel s Transformation 2014 Mitel. Proprietary Mitel a history of M&A 05 Aastra acquired EADS France Sep

More information

Results from Enterprise Connect 2013. Business starts with a conversation, and we re changing the conversation.

Results from Enterprise Connect 2013. Business starts with a conversation, and we re changing the conversation. Results from Enterprise Connect 2013 Business starts with a conversation, and we re changing the conversation. RFP: UC Without Buying a New PBX Siemens Enterprise Communications (now Unify) and OpenScape

More information

Global Unified Communication as a Service (UCaaS) Market, By Deployment Model

Global Unified Communication as a Service (UCaaS) Market, By Deployment Model Brochure More information from http://www.researchandmarkets.com/reports/3197154/ Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis,

More information

Cisco s Virtual Experience Infrastructure to Diversify UC Deployment Options

Cisco s Virtual Experience Infrastructure to Diversify UC Deployment Options Intelligence Report: Report Date: November 15, 2010 Cisco s Virtual Experience Infrastructure to Diversify UC Deployment Options Analyst: Service: Market: Riggs, Brian Hot Topics, Business Technology and

More information

By 2007, 80 percent of enterprise communications purchase decisions will require support for unified communications (0.6 probability).

By 2007, 80 percent of enterprise communications purchase decisions will require support for unified communications (0.6 probability). Page 1 of 5 Magic Quadrant for Unified Communications, 2005 14 February 2005 Bern Elliot Steve Blood Drew Kraus Source: Gartner Note Number: G00125707 Unified communications technology and applications

More information

Seven Things to Consider When Developing a Unified Communications Strategy By: Blair Pleasant, COMMFusion

Seven Things to Consider When Developing a Unified Communications Strategy By: Blair Pleasant, COMMFusion WHITE PAPER Seven Things to Consider When Developing a Unified Communications Strategy By: Blair Pleasant, COMMFusion To boost competitiveness and improve business performance in today s global environment,

More information

Magic Quadrant for Unified Communications

Magic Quadrant for Unified Communications Magic Quadrant for Unified Communications Gartner RAS Core Research Note G00160407, Bern Elliot, 12 September 2008 Unified communications offer the ability to improve how individuals, groups and companies

More information

Enterprises Place 2013 Unified Communications Bets: How Many Horses In This Race?

Enterprises Place 2013 Unified Communications Bets: How Many Horses In This Race? Enterprises Place 2013 Unified Communications Bets: How Many Horses In This Race? February 2013 Sponsored by: Sonus Networks, Inc. Introduction Unified Communications (UC) has been one of the most far-reaching

More information

P O L Y C O M WHAT S NEW WITH VERIZON VCE?

P O L Y C O M WHAT S NEW WITH VERIZON VCE? P O L Y C O M WHAT S NEW WITH VERIZON VCE? Modified back-end support New Verbal Contract process (in trial) Reduced Quote to Cash processing time Rialto communication w/ sales capabilities NEW IP phone

More information

Q4 2015 UC ITDM Survey UC Deployments North American Mid-to-Large Enterprise - Summary Results

Q4 2015 UC ITDM Survey UC Deployments North American Mid-to-Large Enterprise - Summary Results December 2015 Q4 2015 UC ITDM Survey UC Deployments North American Mid-to-Large Enterprise - Summary Results Analyst: Bill Haskins bhaskins@wainhouse.com Research Associate: Caroline Tingley ctingley@wainhouse.com

More information

Cloud Communication & CEBP

Cloud Communication & CEBP Dennis Fang Cloud Communication & CEBP Avaya Aura and Avaya ACE Overview Avaya Taiwan/HK SE Manager Agenda Avaya Company Profile Cloud Communication by Avaya Aura Communication and Business Process Integration

More information

Chile- SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014. SIP Enabled Infrastructure Implements VoIP in Chile

Chile- SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014. SIP Enabled Infrastructure Implements VoIP in Chile Chile- SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014 SIP Enabled Infrastructure Implements VoIP in Chile Picture by Susie Eustis MOUNTAINS OF OPPORTUNITY CHECK OUT

More information

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Disruptive Integrated Applications and New Partnerships Drive Growth 9847-64 January 2014 Contents Section Slide Numbers Executive

More information

Opal SIP Trunks. Greg Zweig Sonus Networks Product Management. www.sonusnetworks.com. July, 2010

Opal SIP Trunks. Greg Zweig Sonus Networks Product Management. www.sonusnetworks.com. July, 2010 Opal SIP Trunks Greg Zweig Sonus Networks Product Management July, 2010 www.sonusnetworks.com Legacy Enterprise Deployment Traditional copper telephone trunks Voice Data A broadband connection provides

More information

4net Technologies. Unified Communications

4net Technologies. Unified Communications 4net Technologies Unified Communications Unified Communications In a nutshell, Unified Communications is not a product but the simplification and integration of all forms of communications. By putting

More information

Enterprise Media Gateways - Global Strategic Business Report

Enterprise Media Gateways - Global Strategic Business Report Brochure More information from http://www.researchandmarkets.com/reports/3397954/ Enterprise Media Gateways - Global Strategic Business Report Description: This report analyzes the worldwide markets for

More information

MiCloud Enterprise Unified Communications As A Service Powered by Mitel

MiCloud Enterprise Unified Communications As A Service Powered by Mitel MiCloud Enterprise Unified Communications As A Service Powered by Mitel Micloud Enterprise Unified Communications as a Service (UCaaS) Businesses of all sizes are embracing cloud-based enterprise technologies

More information

Unified Communications. Summary of Manufacturer Technical Evaluations

Unified Communications. Summary of Manufacturer Technical Evaluations Unified Communications Summary of Manufacturer Technical Evaluations 1 Terminology Definitions of commonly used terms and acronyms 1 ShoreTel 2 Avaya 3 Cisco 4 Siemens (Unify) 5 2 Terminology Definitions

More information

Hosted PBX Platform-asa-Service. Offering

Hosted PBX Platform-asa-Service. Offering Hosted PBX Platform-asa-Service Offering Hosted PBX Platform Overview VoIP Logic s Hosted PBX Platform-as-a-Service (PaaS) delivers cloud-based PBX functionality encompassing traditional PBX features as

More information

Global Cloud-based Video Conferencing Market 2015-2019

Global Cloud-based Video Conferencing Market 2015-2019 Global Cloud-based Video Conferencing Market 2015-2019 Global Cloud-based Video Conferencing Market 2015-2019 Sector Publishing Intelligence Limited (SPi) has been marketing business and market research

More information

Six Myths of Switching Business Phone Systems

Six Myths of Switching Business Phone Systems WHITE PAPER Six Myths of Switching Business Phone Systems Here are six myths preventing businesses from switching phone systems and the realities of moving to a brilliantly simple ShoreTel business phone

More information

Microsoft s UC Solution for Edu. Carl Kishel Technology Strategist Microsoft Education

Microsoft s UC Solution for Edu. Carl Kishel Technology Strategist Microsoft Education Microsoft s UC Solution for Edu Carl Kishel Technology Strategist Microsoft Education What is Microsoft UC? Email and Calendar Integrated Voicemail (Unified Messaging) Enterprise Voice/Telephony, IM, Presence,

More information

Delivering UC Solutions UC Summit

Delivering UC Solutions UC Summit Siemens Enterprise Communications Delivering UC Solutions UC Summit David Leach Unified Communications Consultant Siemens Enterprise Communications 1 2012 Siemens Enterprise Communications, Inc. Business

More information

Enterprise Phone Systems Comparison Guide. July 2011

Enterprise Phone Systems Comparison Guide. July 2011 Enterprise Phone s Comparison Guide July 2011 Introduction Internet Protocol (IP) telephony is increasingly replacing traditional PBX technologies at all types and sizes of companies. However, most businesses

More information

Minimizing Costs, Maximizing Value of IP Telephony

Minimizing Costs, Maximizing Value of IP Telephony Minimizing Costs, Maximizing Value of IP Telephony By Irwin Lazar VP and Service Director, Nemertes Research Executive Summary IT leaders face the challenge of delivering improved collaboration capabilities

More information

RESEARCH NOTE. Workplace Service. Solving UCC Federation: How Three Firms Got It Done

RESEARCH NOTE. Workplace Service. Solving UCC Federation: How Three Firms Got It Done Author: David Mario Smith Solving UCC Federation: How Three Firms Got It Done Summary: To improve communication across B-to-B real-time collaboration platforms, planners should investigate a UCC federation

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com C O M P E T I T I V E A N A L Y S I S I D C M a r k e t S c a p e : W o r l d w i d e M o b i l e

More information

Fact Sheet. N-fon Case Study

Fact Sheet. N-fon Case Study Fact Sheet. N-fon Case Study nfon AG, a service provider based in Munich, Germany is successfully providing hosted PBX services for the corporate market. These services offer an attractive option for organisations

More information

Magic Quadrant for Unified Communications as a Service, Worldwide

Magic Quadrant for Unified Communications as a Service, Worldwide Magic Quadrant for Unified Communications as a Service, Worldwide 3 September 2015 ID:G00270209 Analyst(s): Daniel O'Connell, Bern Elliot VIEW SUMMARY UCaaS offerings are increasingly functionally competitive

More information

3CX Introduction & Sales Presentation. Copyright 2002 ACNielsen a VNU company

3CX Introduction & Sales Presentation. Copyright 2002 ACNielsen a VNU company 3CX Introduction & Sales Presentation Copyright 2002 ACNielsen Agenda About 3CX Ltd. About Deerfield.com About IP PBX IP PBX Market IP PBX Benefits End User Administrator Owner 3CX Phone System Overview

More information

Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011

Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011 Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research organization

More information

Genesys SIP Server. Highlights > Freedom of choice to select the hardware

Genesys SIP Server. Highlights > Freedom of choice to select the hardware Genesys SIP Server Contact Center Software The Genesys SIP Server provides open, flexible and reliable telephony and agent monitoring functions that integrate the Genesys 7 Suite with any SIP-enabled IP

More information

Unified Communications and the Cloud

Unified Communications and the Cloud Unified Communications and the Cloud Abstract Much has been said of the term cloud computing and the role it will play in the communications ecosystem today. Undoubtedly it is one of the most overused

More information

UCStrategies.com and UniComm Consulting. UC RFP Template Solution Description Advanced UC Productivity Tools

UCStrategies.com and UniComm Consulting. UC RFP Template Solution Description Advanced UC Productivity Tools UCStrategies.com and UniComm Consulting UC RFP Template Solution Description Advanced UC Productivity Tools The Unified Communications (UC) RFP Template Toolkits focus on the new solutions that are enabled

More information

GUIDE. Unified communications (UC) is a must-have in a world in which realtime 7 KEY QUESTIONS TO ASK BEFORE MAKING A UC PURCHASE

GUIDE. Unified communications (UC) is a must-have in a world in which realtime 7 KEY QUESTIONS TO ASK BEFORE MAKING A UC PURCHASE UBM TECH BUYER S GUIDE // NOVEMBER 2013 UNIFIED COMMUNICATIONS BUYER S GUIDE 7 KEY QUESTIONS TO ASK BEFORE MAKING A UC PURCHASE Unified communications (UC) is a must-have in a world in which realtime collaboration

More information

Six Myths of Switching

Six Myths of Switching WHITE PAPER Six Myths of Switching Business Phone Systems Here are six myths preventing businesses from switching phone systems and the realities of moving to a brilliantly simple ShoreTel business phone

More information

2015 Unified Communications, SIP, and SBC Plans and Priorities

2015 Unified Communications, SIP, and SBC Plans and Priorities 2015 Unified Communications, SIP, and SBC What s hot, and what s not December 2014 Sponsored by: Sonus Networks, Inc. Introduction Unified Communications (UC) has been one of the most far-reaching developments

More information

Avaya Aura Session Manager

Avaya Aura Session Manager Avaya Aura Session Manager Avaya Aura Session Manager is the core of Avaya s revolutionary Session Initiated Protocol (SIP) based cloud computing architecture. The Session Manager platform makes it possible

More information

SIP Trunking to Microsoft Lync (Skype for Business) Server

SIP Trunking to Microsoft Lync (Skype for Business) Server SIP Trunking to Microsoft Lync (Skype for Business) Server SIP Trunking to Lync/Skype for Business Server The emergence of Unified Communications integrating communications services into desktop and mobile

More information

Communications Partner of the Year

Communications Partner of the Year 25 YEARS Embedded ISV Qualified Contact Center for Microsoft Lync All-in-One. Software Only. Social Media. Communications Partner of the Year #Lync Communications Partner of the Year ComputerTalk s Contact

More information

The Struggle to Unify Communications

The Struggle to Unify Communications The Struggle to Unify Communications Art Schoeller Principal Analyst Unified Communications and Contact Centers IT Roadmap Chicago March 15, 2011 1 2010 2009 Forrester Research, Inc. Reproduction Prohibited

More information

Date: May 1, 2009. Unified Communications Strategic Planning

Date: May 1, 2009. Unified Communications Strategic Planning Date: May 1, 2009 Unified Communications Strategic Planning Date: January, 2012 Table Of Contents 1. Executive Overview... 2 2. Strategic Planning Tool... 3 3. Identify Communication Requirements... 4

More information

Office 365 Cloud PBX. Options of Migrating to a Skype for Business Cloud Deployment

Office 365 Cloud PBX. Options of Migrating to a Skype for Business Cloud Deployment Office 365 Cloud PBX Options of Migrating to a Skype for Business Cloud Deployment Table of Contents Introduction..................................... 3 Skype for Business within Your Enterprise...........................

More information

Avaya plus Skype for Business: The Best of Both Worlds

Avaya plus Skype for Business: The Best of Both Worlds Avaya plus Skype for Business: The Best of Both Worlds Table of Contents Begin with the Avaya Advantage... 1 Three Ways to Incorporate Avaya with Skype for Business... 2 Why Avaya is the Top Choice for

More information

Building the Lync Security Eco System in the Cloud Fact Sheet.

Building the Lync Security Eco System in the Cloud Fact Sheet. Building the Lync Security Eco System in the Cloud Fact Sheet. [Type text] The need to secure all entries to the fastest growing Unified Communication application (UC) and allow for complete inter-operability

More information

Seven Responses to the Cloud-Based Communications RFP

Seven Responses to the Cloud-Based Communications RFP Seven Responses to the Cloud-Based Communications RFP Sample Slides the full deck with all the data is available for purchase. March 2013 E. Brent Kelly, Ph.D. KelCor, Inc. bkelly@kelcor.com www.kelcor.com

More information

The Solution includes: Customer Premises Equipment Verizon Management and Portal Verizon Service Desk

The Solution includes: Customer Premises Equipment Verizon Management and Portal Verizon Service Desk P O L Y C O M New! Now Available - Verizon Wi-Fi for Business Wi-Fi for Business is a plug and play turnkey managed network service solution based on Cisco Meraki devices and technology. It provides a

More information