CALGARY CATHOLIC SCHOOL DISTRICT INTERNAL MONITORING REPORT. Policy Type: Executive Limitations Reporting Period: May 10, 2013 to May 9, 2014

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1 CALGARY CATHOLIC SCHOOL DISTRICT INTERNAL MONITORING REPORT Policy Name: Information Management Number: EL-11 Policy Type: Executive Limitations Reporting Period: May 10, 2013 to May 9, 2014 Vision Statement: Excellence in Teaching and Learning: Our Catholic schools develop students who reflect the image of God and are successful contributors to a global society. Report: This report constitutes my assurance that as reasonably interpreted, these conditions have not occurred and further, that the data submitted below are accurate as of this date: May 9, GLOBAL POLICY PROHIBITION: Gary Strother Chief Superintendent EL-11 The Chief Superintendent shall not fail to develop and maintain an effective and efficient information management process and information systems, which assist the district in effectively carrying out and evaluating the Board s Ends. Interpretation: The policy statement is interpreted to mean that the district will ensure that appropriate and cost effective information management processes and information systems are implemented and updated according to need. Evidence: Compliant. The Calgary Catholic School District has a wide variety of information systems and processes in place that enable the district to meet the needs outlined by the Board of Trustees, Alberta Education and the district. These systems and processes are outlined below. All appropriate data are accurately collected, analyzed, stored, and communicated in a timely, cost-effective and efficient manner. In order to accomplish this, the district purchases, maintains, and updates technological hardware, software and management systems. The district also recruits, hires and supports qualified personnel who are responsible for maintaining and updating these systems. Page 1 of 14

2 Professional Management of the Information Technology Systems A staff of 62 FTE manages, operates and maintains the Information Technology (IT) systems. All staff members have technology training ranging from in-house preparation to professional certification in the Information Technology field. IT staff maintain their knowledge through active participation in seminars, conferences, professional associations and other professional development activities. Essential Information Technology Requirements Backup: The district has a management process in place to ensure all important data stored on the district network and critical systems are backed up daily. The district continues to upgrade backup processes to deliver increased reliability, performance, and response time of key systems. All district data is now being backed up centrally including data that is physically located at schools. Security: The district has replaced its aging firewall with a set of brand new devices from Palo Alto Networks. This new firewall allows the district to implement previously unattainable levels of security and ensure that the privacy and safety of our staff and students remain a top priority. The district has implemented a new technology called Computrace which has been installed on the laptops of all principals, managers, directors, superintendents, Trustees, and consultants. This software allows us to remotely track and wipe the contents of a laptop in a matter of seconds in the event that it is stolen or lost. To further protect the personal information of our staff and students, the district plans to offer a secure and unlimited data storage solution that will be available anytime, from anywhere, on any device. This will remove the need to store personal data on laptops, which is currently our largest security risk. Systems and Applications Management: The district has implemented Microsoft System Centre Configuration Manager (SCCM), a tool for managing district owned devices, providing efficient and cost effective support, and ensuring software license compliance. Implementation of SCCM is complete and will give us full control of over 14,500 district-owned devices including laptops and personal computers. The district continues to optimize these tools to ensure the highest possible levels of efficiency. Data Centre Reliability and Security: Access to the data centre is carefully controlled and all systems are monitored on an ongoing basis. There were no incidents in the past year that would compromise the servers. Although the flooding situation in June of 2013 threatened the supply of power to the data centre, IT staff were prepared with power reduction measures, backup generators and an emergency response plan to protect critical data and systems. We have entered the planning stages of moving the data centre to a cloud based hosting solution. Once completed, this new cloud based data centre will improve performance and reliability of all services and applications. Page 2 of 14

3 New Initiatives The following are initiatives and programs new to the district in the school year. Cloud Architecture The district is currently studying and testing the viability of migrating many of our systems and infrastructure to a cloud hosted service. Cloud hosted means that the district would move many applications and services offsite to a shared facility that is accessible from the internet. There are several key benefits: Guaranteed 99.99% uptime. This means all services would be available 24 hours a day, 7 days a week, 365 days per year; A higher degree of flexibility because this service is "pay as you go". This is a much more efficient use of budget and allows for easier planning; Higher level of performance. The district is able to increase services to meet spikes in demand; A huge increase in the capacity available to staff, including unlimited storage; and Eliminate the need to perform periodic costly upgrades. All upgrades are done by the provider. The infrastructure team has begun a pilot project with the goal of hosting with Microsoft using their Office365 solution. Office365 allows the infrastructure team to migrate all , calendaring, and home directory storage off of our hardware and into the Microsoft data centre located in Quincy, Washington. In addition, the district will be adding collaboration tools currently unavailable in our current systems. As part of this project, a privacy impact assessment and changes to our Acceptable Use Policy will be done. Estimated completion of the pilot is November 1, District Staffing Project The district Staffing Project commenced in August 2013 to develop a new Staffing system for all school based employees, certificated staff and support staff. The current Access Staffing System is reaching end-of-life and the module used by Human Resources (HR) is not compatible with current operating systems and the most recent versions of Microsoft Office. The new district Staffing system leverages the PeopleSoft Human Capital Management (HCM) system and its technologies. It will be sustainable and supported as it will be part of the regular maintenance and upgrade cycles of the HCM system. The new staffing system will offer new and enhanced functionality. This includes: Tools to manage the district allocation process centrally; Ability to manage not only the Certificated Staffing process but also the School Based Support Staff process; and The existing Certificated Staffing process will be enhanced and streamlined. The project is ongoing and is expected to be completed in the 2014/15 school year. Student Information System (SIS) - PowerSchool The SIS team successfully completed one full school year cycle of PowerSchool usage. This year's major undertaking was the Alberta Education mandated direct integration of live information from PowerSchool to PASI (Provincial Approach to Student Information). Page 3 of 14

4 A number of key accomplishments and waypoints were reached this year including: Completed full integration of 105 schools with PASI; Junior high school schedulers began building school schedules for next year in PowerSchool; Successful implementation of Parent View for student information; Successful completion of End-of-Year Process in July; Upgrade to PowerSchool version 7.9 in December; Completion of new progress reports for ES2 and ES3 students; Integration of a PowerSchool integrated automated parent communication system; and Completion of enhanced reports for student absences, honor roll and religious studies assessments. Work continues on the maturation of important tasks including the development of data exports that help schools in the creation of honour roll awards, attendance reporting for at risk students and increased communication with stakeholders. Provincial Achievement Test Analysis Tool The district has implemented a Microsoft (MS) Excel PowerPivot analytic tool for the analysis of the Provincial Achievement Test (PAT) and Diploma results for the district and the schools. PowerPivot is a free extension to Excel and is supported by Microsoft. This was a collaborative initiative between Information Technology, Instructional Services and the external consulting company DevFacto. This system provides the means to load all the district data from the ministry into a central database. The Excel PAT and Diploma analysis reports were created using data cube and PowerPivot. The schools use MS Excel to view the reports and can perform all the functionality of Excel such as data filtering and sorting. This new tool has streamlined the PAT and Diploma analysis process. Each school no longer has to download their data files and load them into the Excel templates before working with the data. Now, schools can start working with their data as soon as they receive their MS Excel PowerPivot file. The PAT and Diploma analysis was used by schools to complete their School Education Plan and Annual Education Results Report. System and Endpoint Management The Infrastructure Team has completed a migration from Altiris to Microsoft System Centre Configuration Manager (SCCM), a tool for managing district owned desktops and laptops. This tool provides efficient and cost effective support through automation, and ensures software license compliance. Implementation of SCCM is complete and gives IT staff full control of over 14,500 district-owned devices. We continue to optimize these tools to ensure the highest possible levels of efficiency. New End Point Technologies and Bring Your Own Device (BYOD) The district is embracing new technologies for consuming and creating content. For example, there are now over five thousand district-owned Google Chromebooks and Apple ipads in use by students daily. Many more of these devices are brought to school each day by staff and students; this represents a movement in the marketplace known as Bring Your Own Device (BYOD). The private sector, as well as education, is grappling with this phenomenon as users demand support for their own personal devices. The district s strategy of becoming an Internet Service Provider (e.g. similar to Shaw or Telus) will mean there is a gradual shift of technology spending from district managed computers to infrastructure and software systems. Page 4 of 14

5 Wireless Infrastructure in Elementary Schools The district has embarked on a project to deploy wireless technology into all elementary schools. This will allow us to extend access to all staff and students as well as the availability of new devices such as Chromebooks and ipads. This project is still in the early phases with the bulk of the effort to happen during the school year. District Portal Project The Calgary Catholic School District (CCSD) is replacing outdated technology infrastructure to better meet the needs of all stakeholders within the CCSD community. A collaborative effort between the Communications department and the IT department is underway to develop a district-wide portal project solution, which commenced in September 2013 and will continue over the next three years. The district portal will set the stage for a one stop service delivery approach by replacing the current Internet, intranet, school websites and district drives. The new portal will enhance user experience by: Providing a central point of entry for employees and parents to access data, files, images and applications; including business applications such as the Student Information System (SIS), PeopleSoft and the Parent Portal; Allowing employees to tailor the contents and the appearance of the portal on their personal workstations to suit their own individual preferences and needs; Creating an online community to enhance collaboration between employees and business units; Providing functional design and page layout to create easy navigation to find information quickly and efficiently; Allowing business units to manage and post their content; and Providing enhanced functionality to existing Microsoft office products. A multi-phased approach will be taken to complete this project. The district will be engaging employees over the course of this project to develop a portal uniquely tailored to Calgary Catholic s needs. Key accomplishments to date include: A portal governance plan was completed. The portal governance plan is a document that will guide the development of our portal solution. It outlines roles, responsibilities, standards and guiding principles to ensure project success. The document is designed to govern the intranet, department, project and team site environments and it will be revised as needed to govern all aspects of the portal solution. The district portal vision and requirements were established and defined through extensive meetings with various business units and school representatives. On January 29, 2014, the vendor product demonstration of schoolbundle by Concept Interactive Inc. (Concept) was attended by approximately 80 district staff from schools and various business units. 98 percent of the attendees were either very satisfied or satisfied with the schoolbundle solution. On February 7, 2014, the district selected Concept as the preferred vendor to implement the portal software schoolbundle. The district has selected the schoolbundle on an Office 365 platform. Concept is currently working with two Ontario school districts, migrating schoolbundle to the Office 365 environment. The district is working with Concept to define the statement of work. Upon receipt of the price quote and contract from Concept, we will start contract negotiations with Concept. Page 5 of 14

6 Upgrades to Existing Systems The following initiatives and programs are upgrades to existing systems Bandwidth Increase for Schools In order to meet the ever-growing demands for access to information and applications, the district continues to upgrade wireless availability and bandwidth at many schools. All schools in the district are now sharing 5,000 megabits per second (mbps) of available bandwidth, up from 800 mbps last year and 300 mbps just two years ago. Providing this bandwidth means students and staff can access all network based resources without any degradation in speed or quality. It also means that the district is able to centralize many of our available resources, which results in increased productivity and lower costs. Application Performance Monitoring The district invested in enterprise-class tools enabling better performance and faster troubleshooting, all of which result in a better learning and working experience for students and staff. Examples of these investments include VMWare, which allows server systems to take greater advantage of hardware performance; and Foglight, which allows us to predict system failure and react before users notice a change. Both of these systems were fully implemented last year and have resulted in greater application uptime and faster incident resolution times, which ultimately benefit all teachers and students. Gmail and Google Apps at learn.cssd.ab.ca Learn.cssd.ab.ca is our own version of Gmail and Google Apps. All staff and students now have accounts and the ability to use Google Apps, such as Drive and Gmail. This is a type of cloud technology whereby applications and data are provided by an external party. In the case of Google Apps and Gmail, students and staff are able to collaborate on school work while operating in a secure domain managed by the district. This system is available to the district at no charge and firmly places CCSD in the top tier of school boards in Alberta leveraging new technologies to teach students valuable new skills. The Instructional Services Department has been promoting learn.cssd.ab.ca and encouraging the use of these tools in their professional development initiatives. Usage has risen dramatically in the 2013/14 school year. Evergreen The term Evergreen refers to the systematic and timely replacement of older educational technology. During the 2012/13 school year, the district had a moratorium on evergreening of student computers in order to complete wireless upgrades in the high schools. In the 2013/14 school year, evergreening resumed. The model for evergreening has significantly changed from previous years. In the past, schools were given a set number of desktops or laptops based on a six student per device ratio. In the new model, schools were allocated $49 per student and asked to engage in a planning process to choose from among a wider assortment of devices including tablets, Chromebooks, Mini-PC desktops, and conventional desktops and laptops. This process encouraged schools to question and consider their intentions for the use of educational technology, their expected outcomes, and the readiness of students and teachers. The field of educational technology and the range of available devices is changing rapidly, and these questions are more challenging than ever. Page 6 of 14

7 In addition to the evergreen of student computers, we upgraded 800 of the oldest teacher laptops during the 2013/14 school year. Exam Security In cooperation with LearnAlberta, the district has fully implemented a new method of securing workstations during Diploma Exams in order to minimize the possibility of security breaches or cheating. This new method revolves around using a new word processor called Quest A+ and was successfully used in January of This application ensures that the student has no access to external resources that may aid in cheating. It also guarantees that there are always two copies of a student s exam response - one on LearnAlberta servers in Edmonton and one locally within the district. Employing this technology effectively removes any risk of data loss due to a hardware failure or power outage. Acorn Fees Management and Online Payment System The district continued to roll out additional functionality of Acorn to the schools. For the 2013/14 school year, the district enabled online fees for hockey, transportation and graduation banquets. For the school year, Acorn will provide online registration for transportation and the registration information will be integrated to the VersaTrans transportation system. The backend accounting of Acorn was further enhanced to eliminate the manual steps of loading and verifying the fee transactions between Acorn and the PeopleSoft Financial System. Now, a scheduled nightly process uploads the Acorn files, creates the actuals and budget journals and generates a status report when the process is completed. Construction & Maintenance System Maximo Improvements and enhancements continue to be made to Maximo, the district s work order, preventative maintenance and service management system. The focus this year was system stabilization and automation of user accounts and people profiles (addition and updates). The Maximo user accounts and people profiles are updated 3 times daily as the changes are made in the Human Resource Management system. In addition, the notification function was enhanced. Human Resource and Payroll Systems The PeopleSoft epay module was implemented in January 2013 along with the software upgrade project. The Online T4 function of epay was activated in the fall of This has provided employees with easy access to view or print their 2013 T4 forms through PeopleSoft Human Resource Self Service System at any time, from anywhere. The electronic distribution and storage of online T4s has reduced waste, decreased costs, and eliminated manual handling required by paper processes. Improvements and enhancements continue to be made in other areas of the Human Resource and Payroll System. Some examples of the improvements include: Rapid Payline was implemented to enable the entry of one time earnings, deductions, and tax adjustments as they come in. The rapid payline will be loaded into the paysheets during payroll processing. This has alleviated the time pressures of having to enter all the one-time adjustments and the audit reviews of the adjustments during pay processing. It is anticipated that the rapid payline process will shorten the pay processing window. This in turn will extend the pay cutoffs, providing the Page 7 of 14

8 Human Resource (HR) units more time to get the employee data into the system and reducing the retroactive adjustments of future payroll. The integration between HR and Active Directory was enhanced to facilitate the network account management for the new hires and contract employees. Distributed Learning This year, the Desire2Learn Learning Management System (LMS) was upgraded from version 10.0 to version This upgrade was significant in that it allowed for enhanced content functionality (drag and drop), as well as the introduction of a few new tools. Notifications for students were turned on, allowing for instant updates on student progress. A language preference option was added to allow students the ability to switch the LMS to French. Two new third-party tools were added to the LMS. In December, integration with the district s Learn Google accounts was implemented allowing students much easier access to upload assignments from their Google drive into their LMS course. In February, the ReadSpeaker tool was integrated into the LMS platform to allow for text-to-speech conversion of any content created online. In July, the district Summer School used an in-house developed grades integration tool for the very first time to pull grades from the LMS into the Student Information System (SIS). In the fall, reporting improvements were added to this tool to allow for easier identification of grades irregularities, simplifying the investigation process. Both of these changes saved the school front office staff countless hours of work. Much effort and collaboration went into simplifying the yearly LMS start-up process. A new streamlined process was created allowing schools to communicate their readiness for data integration between the SIS and the LMS. Schools could selectively choose which SIS information they were ready to replicate in the LMS (i.e. course creation vs. teacher enrollments vs. student enrollments). In past years, determining a school s readiness was a much more manual process that was very resource intensive. Many other accomplishments were achieved over the past year. Some of these key accomplishments are as follows: Upgraded to SQL database Version 2012 Rewrote a Credit Enrolment Unit (CEU) management tool to convert it from MS Access database to the.net framework The LMS course naming convention was improved to make identification of courses more intuitive. PeopleSoft Financial Management System The PeopleSoft Financial upgrade project commenced in October The focus of this project is a functional and technical upgrade of the PeopleSoft Financial Management System (FMS) from version 8.9 to version 9.2. The upgrade will encompass all currently implemented components of the product and customizations as well as corresponding interfaces. Where feasible, and as time permits, the project will take advantage of enhanced functionality. The current versions of PeopleSoft FMS has reached end of life. By upgrading the systems to version 9.2, the systems will have full support from the vendor and will enable the district to continue to be fully compliant with all regulatory and financial reporting requirements. Page 8 of 14

9 Some improvements and enhancements were also made to FMS 8.9 this year. The following are some examples: The Excel macros used to import the vendors and journal voucher from the Transit Pass System into FMS were enhanced to work with Excel The Material Movement Requisition (MMR) module was enhanced to track status history. Enhancements were made to the Inventory module to streamline the user processes. Resource Management System Upgrade Destiny, the Library and Media Resource Management System, was upgraded from version 10.5 to version This version has a number of enhancements such as: Site-specific URL s to non-follett ebook titles; Library resource staff can now add permanent and temporary title records during checkout; The personal resource list can now be accessed from the home page; and Title compare during title imports has been expanded from 80 characters to 150 characters, which will reduce duplicates. OpenText Document Management Upgrade OpenText Document Management - edocs DM is an integrated document management and digital storage system. Kofax Accent Capture software is used to capture all types of paper and electronic documents and forms, transforming them into accurate and actionable information, and delivering it all into the edocs DM system. Both systems are used by Human Resources and Student Records to capture, track and store both current and historical employee and student documents. The document management system DocsOpens was migrated to edocs DM version 5.3 and the Kofax Capture software was upgraded from version 9 to version 10. At the same time, the document image format was converted from Tagged Image File Format (TIFF) to searchable Portable Document Format (PDF). This upgrade brings a number of enhancements to the system, such as: The edocs DM version 5.3 is compatible with the latest Microsoft office and server suites; The edocs DM version 5.3 can now be deployed and supported remotely; The PDF format makes documents more portable and independent of the operating system and hardware; The PDF document structure enables effective use of assistive technologies such as screen readers; The searchable PDF format allows for an efficient full-text search in an entire document library; and PDF has a sophisticated security system which can be used to set document access passwords or restrict usage. Help Desk Renewal Project The district is constantly seeking feedback from staff members and looking for ways to improve the level of service offered to them. In April of 2013, a survey was conducted of all certificated staff that asked several questions about expectations regarding the technical services delivered and the methods with which IT staff Page 9 of 14

10 deliver them. The results of this survey showed overwhelmingly that teachers require next day service and prefer it to be in-person, as opposed to over the phone or by . In order to meet these demands, the district embarked on a project called Help Desk Renewal with the primary objective being to find new efficiencies in our current processes and streamlining them to the best of the district s ability. IT staff are also reviewing our internal support tools to ensure they are still meeting ever-evolving requirements. Desktop Virtualization As the district begins to fully embrace a Bring Your Own Device (BYOD) environment, several new challenges start to emerge. Primary among these challenges is delivering a consistent experience to teachers and students regardless of the chosen device used to access the service. To solve this problem, the district has embarked on a desktop virtualization project. This technology enables us to deliver software and services to students and staff in an environment that is completely hardware agnostic. For example, students are now able to access on a tablet or smartphone an application that was specifically made for Windows 7. The pilot phase of this project has already proven that this technology will significantly reduce the time it takes to implement new applications and offer a much higher level of flexibility when it comes to selecting a device to use. Internet The external website continues to adapt to meet stakeholder needs. This past year, sections and pages were added to the Internet to keep both parents and students informed of new initiatives and changes in the district. The newly added Calgary Catholic Run & Walk section under the News Centre was created to promote attendance and support for the event with the goal of coming together as a community to focus on health, fitness and to raise funds for local charities. Throughout the year, the district continued to post a lot of information and updates. During the June 2013 flood event that took place in Calgary and the surrounding areas, our website became one of the main communications tools used to disseminate messages. The website experienced high traffic during the crisis and page views grew to a height of 114,492 per day from the usual 60,000 page views when flooding was at its peak and families were looking for direction for the coming week. Approximate daily hits during the week grew to 1,294,591 from 800,000 at the peak on June 23, To assist in locating resources suitable for English Language Learners in kindergarten to grade 9 who are at various language proficiency levels, the Annotated ESL Resource Collection page was created and integrated within current ELL section under the Programs tab. This interactive page includes a variety of content area resources that are sorted according to subject, Alberta ESL Proficiency Benchmark levels, and Alberta Education curriculum topics by grade. In response to feedback received, the Fine Arts sub-page under Supplementary Curriculum in Programs was relocated to its own page under Programs to make it more visible and easier to find as it is one of our programs of choice. To assist in promoting transparency between our Board of Trustees, the district superintendents and the public, a page was added to the Finance and Business section under The District tab called Superintendent and Trustee Expenses. This page provides a link for the public to access the district superintendents and the Board of Trustees expenses. Page 10 of 14

11 In the interest of making important information as easy as possible to find, a couple of pages were restructured. The Scholarship Guide page and the Summer School page under the Student Centre tab were reworked in order to better organize older documents and information so that new information would be front and center. To ensure all of our stakeholders had access to information pertaining to the Trustee candidates that were running in the 2013 election and their biographical information, the Elections page of the Board of Trustees section under The District was created. The home page continues to feature weekly Catholic messages and highlights current events and news from across the district. For 2013/2014 there was an increase in usage of the external site when compared to 2012/2013; the total number of visitors to the district Internet site ( on average increased by 49 per cent. This could be attributed to 2013 flood event when usage dramatically increased over a seven day period and continued well into the new school year with people looking for information. There was a decrease in the number of pages viewed as continual improvements were made, where possible, to help make it easier to find information, thus decreasing the number of clicks through pages. Intranet The district is committed to fostering a sense of community among all employees and the intranet helps establish an internal, online community to facilitate mass internal communications efficiently. Along with providing relevant news and information to district staff, the intranet allows employees access to commonly needed forms, policies and documents. In order to improve the flow of timely and relevant communication to staff and to build community between all of our schools and satellite office locations, continual enhancements are made throughout the year to meet the needs of employees. A number of improvements contributed to the continued success of the intranet. The Religious Education section under the Instructional Services tab was modified to help staff access information in an easier format. Within the reworked Religious Education section, several pages were rearranged to improve information flow and navigation. The addition of an Instructional Planning page, also under the 'Instructional Services tab provides guidelines for teachers to prepare long range plans, unit plans and lesson plans. In response to feedback from staff, an Outreach page under the Instructional Services section was created that highlights all of the outreach programs that serve Calgary Catholic students. These programs provide new and different opportunities for students to engage in learning environments that are based on individual student learning needs and the information placed on this page helps teachers and support staff know the programs that are available. To improve information flow and navigation as well as to help staff find important information easier, the Occupational Health and Safety (OH&S) section under the Our Services tab was modified and reworked with the addition of two new pages: OH&S Resources and Science Safety. These sub-sections provide helpful resources to schools and staff. The district is moving towards a paperless environment and to encourage staff to sign up to receive an electronic T4 slip, an Online T4 page under Payroll section was created. This page serves to explain the benefits of going paperless while providing them with access to the existing HR Self Service system. The home page continues to feature weekly Catholic messages and highlights current events, staff information, and district news. The usage of the internal site has increased when comparing data from 2013 to 2014 (June to May). The intranet has had a 15 per cent increase in the total number of visitors from 2012/2013 to 2013/2014. Page 11 of 14

12 However, due to an inflexible template and more information being added to the intranet on a constant basis, it can be difficult to find information. This is reflected in the increase of the number of pages viewed, which doubled over the past year. Page 12 of 14

13 Ongoing Systems and Programs In addition to the above, there are various systems and programs which require ongoing support and which help maintain effective and efficient information management processes. Some notable examples include: Electronic Communications Microsoft Exchange system Alberta Education Provincial Education Information Exchange (EIE) and the Edulink system Provincial Approaches to Student Information (PASI) Student Information System Pearson PowerSchool Student Information System Synrevoice School Connect Communication System Health and Safety Aon ivos Accident/Incident Report System Human Resource and Payroll System PeopleSoft Human Capital Management (HCM) system Smart Find Express (SFE) for Substitute Employee Management edocs DM and Kofax Accent Capture document management system Staffing Transportation System Versatrans Routing and Planning system Transit Pass System Financial Systems PeopleSoft Financial Management system School Cash Accounting system at the elementary and junior high schools Acorn Fees Management and Online Payment system Quickbook accounting system at the senior high schools Construction and Maintenance Systems Johnson Controls Maximo Instructional Services Department Systems Desire2Learn Learning Management System Destiny Resource Management System ESL Database Electronic Registrar Online Psychologist Database Religious Education Database Page 13 of 14

14 Student Records Systems Student Record Database edocs DM and Kofax Accent Capture document management system Information Technology Systems Remedy Service Desk system Altiris deployment manager Page 14 of 14