Welcome to Banco Popular Web Cash Manager

Transcription

1 Welcome to Banco Popular Web Cash Manager Welcome to Banco Popular. As a new Banco Popular customer, we would like to introduce you to our cash management product, Web Cash Manager. This guide will help you get started using Web Cash Manager. Topics include: Logging in to Web Cash Manager Using the Dashboard (Home Page) Performing Administrative Tasks and Managing Users Things to Remember Logging in to Web Cash Manager To log on to Web Cash Manager, you use your Web browser to access the login screen and enter the credentials given to you by Banco Popular. 1 1 Open your Internet browser, such as Microsoft Internet Explorer 6.0, and go to the Web Cash Manager Web address or URL: Cash Manager.webcashmgmt.com/phcp/servlet/LoginSer vlet 2 At the login screen, enter your Organization ID, User ID and temporary Password. 3 Click Login. 2 1 When the Change Password screen appears, enter your Current Password. This is the password you entered on the Login screen. 2 Enter your New Password and then reenter it in the Confirm Password field. For security purposes, your password should include letters and numbers, such as rock68roll. 3 Click Submit.

2 3 1 If this is your first time logging in, Web Cash Manager will ask you to select and answer a Security Question, in case you ever forget your password. 2 Select one of the Security Questions from the drop-down list, and enter your Security Answer. 3 Reenter it in the Confirm Security Answer field. 4 Enter your Primary Address. This is the address where your new password will be ed. 5 Click Submit. The Web Cash Manager Home page screen appears. Using the Dashboard (Home Page) After you log in, you will see the Dashboard screen. The Dashboard shows your account balances and messages from Banco Popular. Use the Service Menu to navigate to other screens. Use the Secure Message Inbox to send and receive messages to and from Banco Popular. Review service related notifications and Banco Popular messages. Open Help. Click to log out securely. One click to the Account Activity screen. Use Edit Preferences to select accounts to appear on your home page. Web Cash Manager Dashboard

3 Navigating the Dashboard From the Dashboard you can navigate to different functions within Web Cash Manager. Service Menu Use the left Service Menu to access the cash management and Administration screens. Click the Setup link to access Administration functions, such as User Setup, Audit, User Preferences, as well as import formats and templates used in ACH, Wire and Positive Pay. The Service Menu is displayed on the left as you go from screen to screen. Secure Message Inbox The Secure Message Inbox gives you access to a messaging function that you can use to send and receive message from Banco Popular. System and Bank Notices The System Notices portion of the screen displays messages related to actions you have taken or need to take, as well as general messages from Banco Popular. Balances and Activity The Balances and Activity portion of the screen displays your account information. You can click the Edit Preferences link to select accounts that you want to appear on the screen. Performing Administrative Tasks and Managing Users Perform Administrative tasks and User Setup from the Setup and Preferences screen. The Setup and Preferences screen includes a number of administrative functions that you can use to manage Web Cash Manager, including managing other users. To access Setup and Preferences click the Setup link on the Service Menu.

4 User Preferences, include personal settings that each user can control. Bank Communications allow you to send messages to Banco Popular. Audit allows you to see actions users have taken within Web Cash Manager. Formats & Templates are linked to specific cash management file export functions. To open the Setup and Preferences Screen, click Setup on the left Service Menu. Use Advanced Administration to manage user access and to view your organization s settings. Setup and User Preferences To Manage Users As a system administrator for your organization, one of your responsibilities will be to manage how other users in your organization access Web Cash Manager. For example, you may need to add new users, block access to users who have left your organization, and help users who cannot log in. To access the Manage Users screen, scroll to the Advanced Administration section of the Setup and Preferences screen and click the Manage Users link. The User Search screen appears listing all of your organization s users.

5 Click Add User to create a new user. Click a User Name to edit a user s settings. Unlock a locked user. User List To View or Add User s Settings The user s settings screen controls all of the Web Cash Manager functions that the user can access. As an administrator, you can edit a user s settings to add or remove permissions. Click service name links to open settings screens.

6 User Settings To change a user s settings, you can display sections of the page by clicking the icons next to each section of the screen. The settings that apply to that function appear. When you edit a user s settings, Web Cash Manager displays a message stating whether or not the settings were successful changed. Changes to settings have been saved User Settings Saved Click Save after each capability has been given. How to Help a User Who Cannot Log On If you or another user cannot log on to the system, the most common reason is that you did not securely log off. Typically, this happens when you click the X box in the top right hand corner of the browser window to close the window. The second most common reason for not being able to log on is if you enter an incorrect password more than 3 times. In both of these cases, Web Cash Manager temporarily blocks anyone using the User ID from logging on for fifteen minutes. System Administrators must reset passwords for their organization s Users. The easiest way to unlock a user is to wait fifteen minutes for Web Cash Manager to allow access again. If you cannot wait fifteen minutes to unlock access for a user who cannot log on, click Setup on the left menu and then click the Manage Users link at the bottom of the screen. The list of users appears. If a user is locked, the Status will read Locked. Click the check box next to the Users Name and click Clear User Login. The user s status will change to Active and the User can log in.

7 Locked User Locked User Things to Remember If you and your organization s users follow the suggestions below, your navigation and use of the site will be optimized. How to Properly Log Off Out of Web Cash Manager You should always properly log off the site. You should do this for security purposes, as well as to prevent being temporarily locked out of the system. As a security measure, you should never leave your computer without logging off Web Cash Manager. If you do not log off, the system will automatically log you off Web Cash Manager after 30 minutes of inactivity. To properly log out of Web Cash Manager, click the Log Off (exit) link. This securely logs you off the system. Click Log Off Do not log out by navigating to another web site. Do not log off by closing the browser. This includes clicking the X in the top right corner of the browser window.

8 Do not click the X to log off Using Your Browser Other recommendations for properly using your browser with Web Cash Manager include: Always use a recommended Internet browser. Always log off the site using the left Service menu (Log Off) link on the screen. Do not use the browser s Back, Forward and Stop buttons. Always navigate the site using the hyperlinks and menus on the screen. Do not create a second instance of the web site in a second window. For example, do not use the New Window, Open in New Window, or Ctrl + N options to open a second instance of the site. Do not use pop-up blockers. Certain Web Cash Manager features require pop-up screens. Do not use personal or corporate firewall settings that prevent the use of JavaScripts or cookies. Do not log on to the Web Cash Manager from within Microsoft Outlook.