Project Management for Facilities Professionals
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1 Project Management for Facilities Professionals OVERVIEW: With Facility Management being recognised as a vital part of an organisation s strategic objective, facility professionals are asked to manage a myriad of tasks that need to be effectively completed, most often, simultaneously. Within these tasks there are projects, large and small, that have to be looked after in order to ensure business continuity. To successfully carry out these tasks or projects, there must be a system of control that would not only manage costs, but enable facility managers to ascertain as far as possible in advance issues such as possible project delays, over laps, trade issues and quality control. This 3-day workshop will cover Project Management principles and offer insight into how these said principles apply to Facility Management, and how they should be utilised. It will also present the opportunity to disseminate current issues within the profession and the ability to propose possible solutions. Arthur Lok Jack Graduate School of Business has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI). As a PMI registered Education Provider (REP) Arthur Lok Jack Graduate School of Business has agreed to abide by PMI established quality assurance criteria. PMI and REP are marks of Project Management Institute Inc. The Arthur Lok Jack Graduate School of Business, designates this project management education activity for 21 Professional Development Units (PDU) and 2.1 Continuing Educational Units (CEU). 1
2 LEARNING OBJECTIVES: Upon completion of this workshop participants should be able to: Explain the basics of Facility Management and Project Management. Demonstrate an understanding of Project Management principles to Facility Management. Describe the important link(s) between Facility Management and Project Management. Appreciate the need for formal Project Management processes within the Facility Management arena. Describe the roles of both disciplines and be able to apply knowledge in a cross functional manner in order to achieve set objectives. Explain the different elements of project strategy and how it relates to the Facility Management process. Develop and monitor a project plan for use in Facility Management. TARGET AUDIENCE: This workshop would be beneficial to: Facilities managers Project managers with or without responsibility for Maintenance and/or Facility Management deliverables Maintenance supervisors/personnel Administrators with facility and/or maintenance responsibilities Maintenance schedulers/planners Any persons getting into the facility management or project management field 2
3 PROGRAMME OUTLINE: DAY ONE & TWO - Back to basics 1. Understanding modern Facility Management Ø Defining modern Facility Management Ø The role of Facility Management within an organisation Ø The role and responsibilities of a Facility Manager Ø Effective and efficient Facility Management what bearing does this have on the facility and why Ø Core competencies the modern approach 2. Understanding Project Management Ø Defining modern Project Management what is it Ø Basic principles of Project Management Ø The role of Project Management in an organisation Ø The role and responsibilities of a Project Manager Ø Project Management processes Ø Effective and efficient Project Management what bearing does this have on the facility and why Ø Core competencies of Project Management 3. The gap between Project and Facility Management Ø Why the need for both disciplines Ø The organisational benefits of having both disciplines Ø Understanding the similarities of the disciplines Ø Understanding the differences of the disciplines Ø Bridging the gap 3
4 DAY THREE & FOUR - Moving forward 1. The Project Management process for Facility Management purposes Ø Definition Ø The importance of the process Ø Project Management structure for Facility Management Ø The project plan Ø Effective sequence planning and time scheduling for Projects Ø Project life cycle Ø Resource management Ø Disaster preparedness 2. Strategic management of the disciplines Ø Definition of strategy and its purpose Ø Strategic thinking objectives Ø Creative vs. Analytic approaches to strategy Ø Delivering stakeholder value Ø Research methods Ø Behavioral aspects of Project Management for Facility Management Ø Analysis (SWOT etc.) Ø The effects of globalisation on Facility and Project Managers 3. Developments in Project Management Ø Key Processes Ø Competitive Advantage Ø Vendor Support & Development Ø Latest Trends on Operations & Maintenance Ø Contracts Ø Procurement Principles Ø Energy 4
5 DAY FIVE & SIX - Looking to the future 1. The role of technology in project based Facility Management Ø History Ø Current work technologies Ø Legal framework Ø The future of technology in Facility Management 2. The control process Ø The main methods used in day to day facility and Project Management Ø Conflict management Ø Change control Ø Managing risk Ø Performance measurement Ø Reporting Ø Decision making using Project Management and Facility Management principles 3. Change Management Ø Definition of change management Ø The importance of change management Ø Principles of change management Ø Change management process Ø The influence of change management on Facility Management and Project Management Ø Facility and Project managers as agents of change Ø Project Change Management 5
6 FACILITATOR: Mr. Neil Mathura FMP Neil Mathura has well over a decade of solid Facility Management experience, and has worked for and/or consulted with some of the larger known companies both locally and regionally in the FM arena. He is a founding member of the Trinidad and Tobago Chapter of the International Facility Management Association (TTIFMA) and has held such positions as Chairman of the steering Committee and Vice President of the chapter. Neil was awarded the Facility Management Professional (FMP) Designation in 2010 and has extensive knowledge in the FM field such as Facility Planning, O&M, Information Technology, Engineering and FM Administration. He currently holds the position of Chief Executive Officer at AZCO Limited, a company that provides FM solutions for the region. 6
7 DETAILS: Date: October 5 th, 7 th, 9 th, 12 th, 14th & 16 th, 2015 Time: 5:30 p.m. 8:30 p.m. Cost: $3, (inclusive of training materials and Certificate of Participation) Venue: Arthur Lok Jack Graduate School of Business Max Richards Drive, Uriah Butler Highway, North West, Mt. Hope Coordinators: Anastasia Mohammed ext. 328 Kavita Seeraj-Nagassar ext. 132 Tel: Fax: openenrolment@lokjackgsb.edu.tt Website: Certification: Certificates will only be issued to participants who have attained a minimum attendance rate of 75% for the duration of the course. Course Cancellation/Reschedule Policy: The Arthur Lok Jack Graduate School of Business (Lok Jack GSB) reserves the right to cancel training at any time. If Lok Jack GSB cancels the training due to unforeseen circumstances beyond the control of Lok Jack GSB, you are entitled to a full refund of the course fee, or your course fee can be credited toward a future training, based upon availability (providing payments have been made before original advertised date). Lok Jack GSB reserves the right to reschedule training at any time. If Lok Jack GSB reschedules training due to unforeseen circumstances beyond the control of Lok Jack GSB, the training will take place at the next available time. Participants will be informed via phone and/or s. 7
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