WE FIND A BETTER WAY
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1 WE FIND A BETTER WAY Do enterprise WAN smarter WE FIND A BETTER WAY BOOST SAVE IMPROVE #1 AGILITY #2 MONEY #3 RESILIENCE TIGHTEN #4 SECURITY
2 Do enterprise WAN smarter The business environment is constantly changing and becoming harder to predict. One trend that remains is business reliance on ICT to improve efficiency, challenge the status quo and to create a competitive advantage. Every year, business leaders are looking more to their IT departments to deliver services that align not only with their strategic imperatives but that are flexible enough to change as business unit tactics shift to meet operational challenges. There is an expectation that ICT services should be effective at enhancing business productivity yet remaining scalable, agile and dynamical in response to changing business needs. Productivity Agility Scalability Costs Whether your business experiences high or low capacity demands over a month you need a cost effective solution that meets rapid capacity changes, to ensure business continuity and application performance optimisation, with extra bandwidth availability during peak demand periods. GIVE YOUR ENTERPRISE A COMPETITIVE EDGE - A FLEXIBLE, SCALABLE NETWORK THAT CHANGES WITH YOUR BUSINESS. Neotel s Usage Based WAN is a Bandwidth-on-Demand offer that gives you the ability to increase your WAN capacity during peak demand periods but only pay for what you use above the committed capacity. Delivered over Neotel s best-ofbreed next generation IP/MPLS network, usage based WAN ensures reliable, high-speed data flows to improve application performance and business productivity. Since the core platform and network is maintained by us to exacting standards, Usage Based WAN helps you avoid high cost commitments to excess bandwidth that you only require for a certain period during a billing cycle. Our performance guarantees and Class of Service (CoS) bursting ensures you benefit from a 98% percentile billing model. You can also schedule your bandwidth intensive updates, bulk file transfers and application downloads for after hour and qualify for discounted rates.
3 WE FIND A BETTER WAY BOOST SAVE IMPROVE #1 AGILITY #2 MONEY #3 RESILIENCE TIGHTEN #4 SECURITY Data Centre Firewall Public Internet Neotel MPLS Network ABOUT NEOTELS WAN SOLUTIONS Neotel gives you the most dynamic innovative WAN solutions to help you boost agility, save money, improve resilience and tighten security Neotel Earth Station VSAT CONNECTIVITY Neotel supports point-to-point, point-to-multipoint and multipoint-to-multipoint connectivity with technology agnostic connections. Multiple access methods are compatible with IP services including: Branch office network connectivity Intranets Extranets e-commerce or other business management applications communities of interest For branch offices in areas where we do not have coverage and there is no stringent application performance, we are able to provide access to your private cloud via the public cloud. This feature is also available to mobile customers, so you can use your mobile device, laptop or tablet to access your corporate services via a mobile network. This improves your employees productivity and supports temporary office deployments.
4 NEOTEL S NETWORK IS 100% PHYSICALLY SEPARATED FROM THE INTERNET, PROVIDING EXCEPTIONAL PRIVACY FOR YOUR DATA. NETWORK STRENGTH Neotel s WAN network is built on a Next Generation future proof IP based network that offers unprecedented scale, reach and capacity. Our network is built for % availability with access to all five undersea cables that land in South Africa. To support your global expansion we have access to 225 locations world-wide via our global network. Neotel is MEF2.0 and Cisco Gold certified and a Master Services Provider. Neotel s WAN incrementally scales with your network, adding new sites as your business needs change is fast and hassle free. Neotel offers you Classes of Service (CoS) for traffic prioritization. The highest class provides a real time priority queue, optimized for latency and jitter sensitive applications such as voice and video conferencing. Other additional CoS allows you to prioritize other applications such as SAP, Citrix, CRM systems, and web browsing. Neotel s WAN is built on RFC 4364 standards and we have undertaken to get certified in the following standards: ISO (Information Security Management) ISO (Service Management Systems) ISAE 3402 (Assurance Standard) MANAGEMENT SOLUTIONS AND SERVICE LEVELS We manage the core network 24/7/365 to meet expected service levels and monitor data flows, from our advanced network operations center to proactively identify and resolve issues. We have the following ISO certification for management principles: ISO 9001:2008 we continuously improve and innovate products to meet your requirements and satisfy regulatory requirements to ensure compliance. ISO 22301:2012 we respond to network incidents to ensure business continuity as stipulated in our service level agreements. ISO 14001:2004 and OHSAS 18000:2007 to show that Neotel aligns to environmental and safety best practices. NEOTEL S USAGE BASED OFFERINGS Bandwidth on Demand Increase the size of your bandwidth based on high bandwidth demand requirements i.e. payroll run, bank deposits or once off monthly exco telepresence session. Take advantage of up to 4x your usual bandwidth usage during peak periods. Interclass Bursting Not only does Neotel offer full Class of Service traffic optimization and application performance guarantee, but also the ability for your enterprise to dynamically optimise bandwidth usage across under-utilized classes. Our multiclass solution allows you to share bandwidth across classes, ensuring that bandwidth can be used from one class to another.
5 Demand Driven Usage-based internet innovations Discounted Data rates after hours Schedule specific application and processes to run after hours to take advantage of our discounted data rates after hours rates. NeoSat Dynamic NeoSat Dynamic allows enterprises with multiple sites the ability to pool bandwidth across all sites. This means unutilised bandwidth at one site is available to all remaining sites without impacting any particular site s committed information rate. AFTER REDUCED HOURS RATE OTHER VALUE ADDED SERVICES Couple our innovative WAN solutions with our value add services to develop an end-to-end enterprise solution that is well suited for your BURSTABLE needs INTERNET and cost effective. DEDICATED INTERCLASS COST ON INTERNET DEMAND MANAGEMENT BURSTING Neotel offers dedicated internet access with the following features: AFTER HOURS REDUCED RATE BURSTABLE SERVICE LEVEL PER AGREEMENT GIGABYTE Multi-site breakout enables you to use pooled bandwidth across two sites to enable business continuity. Burstable Internet allows you to burst up to double your committed capacity and is billed at 95% of your peak. NEOSAT INTERCLASS DYNAMIC BURSTING AFTER Doubled HOURS bandwidth After Hours allows you to schedule big data transfers after hours when you have MULTISITE double BREAKOUT your normal Internet speed. COST MANAGEMENT DATA CENTER SERVICES Integrated to our innovative WAN services is our Tier 3 Data Center which offers you: MULTIPLE INTERCLASS WAN BURSTING Burstable per Gig provides you with unlimited Internet speeds from our Data Centres and only bills for BURSTABLE actual PER Gigabytes GIGABYTE transferred. SERVICE LEVEL AGREEMENT COMPLIMENTARY SOLUTIONS COST MANAGEMENT Neotel offers NEOSAT a variety DYNAMIC of hosted security solutions - from firewall to mail scanning and web content filtering. Our Managed Unified Threat Management service provides comprehensive security suite that gives your organisation advanced threat management through all-in-one coverage for common security needs including firewall, intrusion detection/prevention, antispam and web SERVICE filtering. LEVEL AGREEMENT
6 You can also take advantage of a range of other services to improve efficiency and productivity including Managed Network Services, Security, Managed Hosting and Unified Communications. PARTNER WITH NEOTEL TO FIND A BETTER WAY TO GET THE MOST OUT OF YOUR ENTERPRISE WAN. We offer true innovation with our WAN solution so you can enjoy: ENTERPRISE AGILITY Meet your bandwidth demand by increasing your capacity by up to 4x at any given time without having to call us. Eliminate congestion, ensure optimal resource utilisation and guarantee throughput to maintain performance SLA s. Enjoy improved enterprise efficiency and productivity. COST SAVING Pay for what you use over your committed capacity. Only pay for committed capacity monthly, which can be up to 50% of your peak demand, and pay per usage if you burst above the committed capacity using the 98% percentile billing model. Take advantage of discounted afterhours bandwidth rates. Aggregate your internet traffic from your VPN sites to a single internet break out site with our centralized internet breakout. For more information contact a Neotel representative or visit us at
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