Symantec Partners Experience. Insight. Expertise.

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1 Symantec Partners Experience. Insight. Expertise. Presenter s Name Here Presenter s Title Here

2 Your goals are more ambitious than ever. Your challenges are more difficult. And helping your business has never been more important. CHOOSING A TRUSTED PARTNER CAN FREE UP YOUR TIME SO YOU CAN FOCUS ON MAKING YOUR BUSINESS MORE SUCCESSFUL.

3 Empowering Your Business To achieve your long-term strategic goals, you need a trusted partner. Our partners have insight into your business and an understanding of what you need to succeed. At Symantec, it s important that our partners bring the experience and expertise needed to help your business thrive.

4 Excellence Through Partnership With our partners, we aspire to Deliver the Solutions You Trust Help You Grow and Evolve Your Business Allow You to Prosper by Doing What You Do Best At Symantec, we expect our partners to not only show their expertise in the technology that helps businesses succeed, they must also be experts in satisfying you, the customer.

5 Competency Represents Our Partner s Value to You + + Capabilities Commitment Customer Satisfaction It s More Than Just Technical Accreditation We want you to trust that our partners have the experience and expertise necessary to benefit your business. Commitment to Expertise We want our partners to be committed to growing and learning while providing excellent service to you the customer. Customer References We track our partner s customer performances to make sure that they are delivering best-in-class products and services.

6 Differentiation Through Symantec Competency Competencies are designed to ensure that our partners can effectively deliver the solutions you want. Competency Types* Resell Integrate Manage Cloud Services Archiving Managed Services Endpoint Security Data Security Gateway Security Mid-Market Backup & Recovery Mobility Website Security Solutions Dynamic Storage & Continuity ediscovery Enterprise Backup & Recovery Endpoint Management Security Monitoring & Management *Competency availability varies by Geo

7 Increasing Our Partners Value to You Through Competency Levels Achievement of competency ensures that our partners have the experience, insight and expertise needed to solve your security and information management challenges. EXPERT Expert Accreditation Requirements Achieve Expert Performance Targets Customer Competency References (3) Expert Competency Validation Business Review Technical Validation (Integrate) PRINCIPAL Principal Accreditation Requirements Achieve Principal Performance Targets Customer Competency Reference (1)

8 How Symantec Competencies Add Value to Our Partners Symantec Partner Program Tier Designations 3 x Expert Competencies Platinum Proficiency in Multiple Competencies 1 x Expert Competency Gold Demonstrated Proficiency 1 x Principal Competency Silver Achievement of Competency

9 Symantec Platinum Partners Have 3x Expert Competencies For Each Expert Competency, Symantec Has: Validated technical skills of the partner s staff Confirmed the partner s industry knowledge and business acumen to support customer challenges Assessed the partner s portfolio knowledge within competency Tested the partner s capability to design comprehensive customer oriented solutions

10 Symantec Gold Partners Have 1x Expert Competency For Each Expert Competency, Symantec Has: Validated technical skills of the partner s staff Confirmed the partner s industry knowledge and business acumen to support customer challenges Assessed the partner s portfolio knowledge within competency Tested the partner s capability to design comprehensive customer oriented solutions

11 Symantec Silver Partners Have 1x Principal Competency For Each Principal Competency, We Have: Verified that the partner has completed the required training and exams associated with a given competency Confirmed the partner s industry knowledge and business acumen to support customer challenges

12 What Services Expert Competency Means to You Symantec has recognized these partners as trusted advisors with a high degree of integration and services delivery capability across one or more of 7 specific competency areas. Accreditation The partner has met the Accreditation requirements for Expert Competency Technical Validation The partner has completed the appropriate technical validation Business Review The partner has demonstrated a high degree of integration and services delivery capabilities 7 Competency Areas Enterprise Backup and Recovery Archiving ediscovery Dynamic Storage & Continuity Data Security Security Monitoring & Management Endpoint Management

13 Don t trust your information to just anyone. Symantec partners can provide you with the solutions and expertise necessary to meet your needs and exceed your expectations. Discover a Symantec Partner today!

14 Appendix

15 Competency Definitions Symantec partners that achieve the Archiving Competency deliver solutions to curtail the explosive growth of data by leveraging archiving solutions to drive efficiencies of reducing storage without hampering employee productivity. Software-as-a-Service (SaaS) is rapidly transforming how customers choose to address their Security, IT and Information Management challenges. The Cloud Services Competency provides partners with expertise in Symantec Software-as-a- Service solutions and the ability to help customers make the transition to the cloud. Symantec anticipates launching the Cloud Services Competency in mid-year 2015; availability may vary by region. Partners with the Data Security Competency offer insight and solutions that reduce the complexity and expense of deploying tools that discover, monitor, and help protect their customer s information while maintaining compliance with IT policies and government regulation. Continuous uptime is of paramount importance in a global economy and Symantec Partners with the Dynamic Storage and Continuity Competency are adept at implementing solutions that keep client data and applications continuously available across operating systems, and disparate hardware. Partners with the ediscovery Competency deliver solutions that help customers speed time to resolution, improves discovery accuracy and control the costs of managing information and litigation by bringing transparency and control to the electronic discovery process. Partners with the Endpoint Management Competency provide solutions and implementation services that reduce the complexity of managing hundreds to tens of thousands devices while improving visibility and cost controls over those IT assets being deployed. Partners attaining the Endpoint Security Competency deliver endpoint protection to customers of all sizes ensuring safety against even the most advanced sophisticated attacks.

16 Competency Definitions (cont.) Partners who possess the Enterprise Backup and Recovery Competency can help customers optimize the efficiency of their data centers and provide reductions in cost and complexity of protecting the value and integrity of critical business information. Partners that have achieved the Gateway Security Competency help ensure that customers have the solutions and insight to secure their and web infrastructure. Managed Services partners offer customers reduced costs in hardware and personnel by delivering services and hosted applications that leverage Symantec s industry leading on-premise and cloud-based solutions. Symantec anticipates launching the Managed Services Competency in mid-year 2015; availability may vary by region. Partners attaining the Mid-Market Backup and Recovery Competency offer enterprise-class data protection solutions for SMB and mid-market firms that keep management cost down while providing high functionality especially as they increase their use of virtualized environments and appliances platforms. A partner attaining the Mobility Competency has demonstrated the knowledge and skills to deploy solutions that protect the customer s mobile devices, data, enterprise applications and systems from intrusion while balancing the need for corporate and personal data security without impacting user productivity in the field. Partners achieving the Security Monitoring and Management Competency have a demonstrated services expertise delivering real-time threat monitoring and analysis and prevention steps to secure their customers sites while minimizing impact on business operations and security risk. Symantec Partners with the Website Security Solutions Competency are versed in the solution offerings that help secure data in motion across verticals; technologies and applications ensuring their client's secure business continuity and positive online business reputation. Symantec anticipates launching the Website Security Competency in midyear 2015; availability may vary by region.