OLGA PERDIKAKI EDUCATION RESEARCH AND TEACHING INTERESTS RESEARCH
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1 OLGA PERDIKAKI Assistant Professor Information & Operations Management Dept. 320 Wehner Building 4217 TAMU Phone: (979) Fax: (979) EDUCATION Ph.D., Operations Management, University of North Carolina, Dissertation Title: Essays on Retail Operations Dissertation Advisor: Jayashankar M. Swaminathan M.S., Industrial Engineering, University of Florida, Thesis Title: Modeling the Work Center Design Problems for Thermal Processes in Semiconductor Manufacturing Thesis Advisor: Elif Akçalı B.S., Industrial Management, University of Piraeus in Greece, Graduated with honors. RESEARCH AND TEACHING INTERESTS Research Interests: Retail Operations, Interface of OM and Marketing, Supply Chain Management Teaching Interests: Operations & Supply Chain Management, Retail Operations, Spreadsheet Modeling RESEARCH Publications in Refereed Journals 1. Impact of Customer Traffic and Service Process Outsourcing Levels on e-retailer Operational Performance, Olga Perdikaki, David Xiaosong Peng, and Gregory R. Heim (Forthcoming in Production and Operations Management) 2. Traffıc-Based Labor Planning in Retail Stores, Howard Hao-Chun Chuang, Rogelio Oliva, and Olga Perdikaki (Forthcoming in Production and Operations Management) Honorable Mention, INFORMS Service Science Section, Best Student Paper Award 3. Improving Valuation Under Consumer Search: Implications for Pricing and Profits, Olga Perdikaki and Jayashankar M. Swaminathan, Production and Operations Management, Vol 22, No. 4, 2013, pp Effect of Traffic on Sales and Conversion Rates of Retail Stores, Olga Perdikaki, Saravanan Kesavan, and Jayashankar M. Swaminathan, Manufacturing & Service Operations Management, Vol 14, No. 1, 2012, pp The Perishability of Online Grocers, Kyle Cattani, Olga Perdikaki, and Ann Marucheck, Decision Sciences, Vol. 38, No. 2, 2007, pp
2 Papers under Review/Revision 6. Timing of Service Level Decisions for Retailers under Competition and Demand Uncertainty, Olga Perdikaki, Dimitris Kostamis, and Jayashankar M. Swaminathan (Under revision) 7. An Integrated Approach for Retail Budget Allocations Across Store Labor and Marketing Activities, Olga Perdikaki, Subodha Kumar, and Chelliah Sriskandarajah (Under revision) Work in progress 8. Outsourcing under Competition: When to Choose a Competitor as a Supplier? (Joint work with Eda Kemahlioglu Ziya) Conference Proceedings 9. Retail Sales Generation: A Methodological Comparison of Econometric Estimation and Calibration, Howard Hao-Chun Chuang, Rogelio Oliva, and Olga Perdikaki, Proceedings of the International Conference of Systems Dynamics Society, St. Gallen, Switzerland, 2012 TEACHING EXPERIENCE Instructor,, College Station, TX INFO 364: Introduction to Operations and Supply Chain Management (Undergraduate Core) ( ) Average rating for Spring 2014 (3 sections): 4.5/5.0 University of North Carolina, Kenan-Flagler Business School, Chapel Hill, NC BUS 403: Operations Management (Undergraduate Core) (Summer 2008) (4.69/5.0) Teaching Assistant University of North Carolina, Kenan-Flagler Business School, Chapel Hill, NC BUS 403: Operations Management (Undergraduate Core) ( ) EMBA 703: Operations Management (Executive MBA Core) ( ) EMBA 718: Global Supply Chain Operations (Executive MBA Elective) ( ) MBA 718: Global Supply Chain Operations (MBA Elective) ( ) University of Florida, Department of Industrial and Systems Engineering, Gainesville, FL EIN 4354: Engineering Economy (Undergraduate) ( ) EIN 6357: Advanced Engineering Economy (Graduate) ( ) Introduction to Industrial Engineering (Summer 2002) HONORS AND AWARDS Kenan-Flagler Business School Outstanding Student Teaching Award, 2009 Interdisciplinary Ph.D. student award for excellence in teaching in the Business Administration Program Kenan-Flagler Business School Outstanding Graduating Student Award, 2009 Interdisciplinary Ph.D. student award for excellence in the Business Administration Program UNC Graduate School Dissertation Completion Fellowship,
3 Competitive, university-wide award in recognition of quality of scholarly research and progress towards the degree. Kenan-Flagler Business School M. Wayne Delozier Fellowship, 2007 Interdisciplinary Ph.D. student award for excellence in the Business Administration Program Research Assistantship, Kenan-Flagler Business School, UNC, German Exchange Service Scholarship, 2000 Academic excellence scholarship to attend summer school in Heidelberg, Germany Greek State Scholarship Foundation Awards, Academic excellence award throughout all years of undergraduate studies Ranked 1 st in the Department of Industrial Management, University of Piraeus, Greece, Ranked 1 st among all graduates in the University of Piraeus, Greece, 1998 FACULTY APPOINTMENT Assistant Professor, Department of Information & Operations Management,,, College Station, TX ( August 2009-present PROFESSIONAL EXPERIENCE High School Instructor Kaklamanis School, Athens, Greece ( ) English, Math, Chemistry, and Physics PRESENTATIONS An Integrated Approach for Retail Budget Allocations Across Store Labor and Marketing Activities INFORMS Annual Meeting, San Francisco (November 2014) POMS Annual Meeting, Atlanta (May 2014) McGill University, Desautels Faculty of Management (December 2013) INFORMS Annual Meeting, Minneapolis (October 2013) Timing of Service Level Decisions for Retailers under Competition and Demand Uncertainty Baruch College, Zicklin School of Business (February 2015) University of Navarra, IESE Business School (December 2014) POMS Annual Meeting, Denver (May 2013) INFORMS Annual Meeting, Phoenix (October 2012) POMS Annual Meeting, Chicago (April 2012) Timing of Price and Service Level Decisions under Competition and Demand Uncertainty MSOM Annual Meeting, Ann Arbor (June 2011) POMS Annual Meeting, Reno (April 2011) Εffect of Traffic on Sales and Conversion Rate of Retail Stores INFORMS Annual Meeting, Austin (October 2010) The Impact of Traffic Characteristics on Conversion Rates INFORMS Annual Meeting, San Diego (October 2009) 3
4 Managing Conversion Rates for Better Retail Store Performance DSI Annual Meeting, Baltimore (November 2008) INFORMS Annual Meeting, Washington DC (October 2008) Improving Valuation Under Consumer Search: Implications for Pricing and Profits University of Delaware, Alfred Lerner College of Business and Economics (February 2009) Texas A&M, (January 2009) University of Houston, C.T. Bauer College of Business (January 2009) University of Groningen, Faculty of Economics and Business (January 2009) MSOM Annual Meeting, Maryland (June 2008) POMS Annual Meeting, San Diego (May 2008) INFORMS Annual Meeting, Seattle (November 2007) INFORMS Annual Meeting, Pittsburg (November 2006) The Perishability of Online Grocers POMS Annual Meeting, Boston (May 2006) PROFESSIONAL SERVICE Reviewer Decision Sciences European Journal of Operational Research Management Science Naval Research Logistics Production and Operations Management Session Chair POMS Annual Meeting, Washington DC, May 2015 INFORMS Annual Meeting, San Francisco, November 2014 POMS Annual Meeting, Atlanta, May 2014 INFORMS Annual Meeting, Minneapolis, October 2013 POMS Annual Meeting, Denver, May 2013 INFORMS Annual Meeting, Phoenix, October 2012 POMS Annual Meeting, Chicago, April 2012 DSI Annual Meeting, Baltimore, November 2008 POMS Annual Meeting, Boston, May 2006 Academic Service Member of Library Committee ( ) Information and Operations Management Faculty Recruiting Committee ( ) Department Research Seminar Co-organizer ( ) Member Master s Committee, Tsung-Han Yang, Economics (2011) Faculty participant of CSCMP student field trip (2009) 4
5 Academic Memberships INFORMS-Institute for Operations Research and the Management Science MSOM Society-Manufacturing and Service Operations Management Society POMS-Productions and Operations Management Society PROFESSIONAL EDUCATION AND TRAINING Junior Faculty Research Workshop, Kenan-Flagler Business School, University of North Carolina at Chapel Hill, Chapel Hill, Faculty Teaching Academy Consortium for Operational Excellence in Retailing (COER), Harvard Business School, Harvard University, Massachusetts, Mays Academy for Learning and Teaching DSI Doctoral Consortium, Baltimore, Maryland, Consortium for Operational Excellence in Retailing (COER), The Wharton School, University of Pennsylvania, Philadelphia, INFORMS Doctoral Student Consortium, Baltimore, Maryland, POMS Doctoral Consortium, San Diego, California, REFERENCES Jayashankar M. Swaminathan Kay and Van Weatherspoon Distinguished Professor 4717 McColl Building The Kenan-Flagler Business School University of North Carolina Chapel Hill, NC Tel: (919) Fax: (919) Subodha Kumar Carol and G. David Van Houten, Jr.`71 Professor Tel: (979) Rogelio Oliva Ford Faculty Fellow Tel: (979) Gregory R. Heim Mays Research Fellow Tel: (979)
545 Student Services Building #1900 Phone: 510.642.4731
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