Safe Harbor. Chee Beng Ong Regional VP, Enterprise Sales, Asia Copy right Salesforce Legal Terms and more here.

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1 Chee Beng Ong Regional VP, Enterprise Sales, Asia Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: T his presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make.all statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. T he risks and uncertainties referred to above include but are not limited to risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

2 Our Mission: Cloud Computing Driver, Catalyst & Evangelist Mainframe Client/Server Enterprise Cloud Computing No Hardware/Software Subscription Model Automatic Upgrades Constant Innovation 1960s 1980s Today #1 in Enterprise Cloud Computing & CRM #1 #1 #1 Salesforce: World s Most World s #1 CRM Innovative Company 2011, 2012, 2013, 2014 Enterprise Cloud Computing Market Share #1 Market Leader: Enterprise, MidMarket, SMB & Sales Force Automation

3 1 % Time Equity Product 624,000+ Hours Service $65M+ Grants 22,000+ Non-profit Organizations 1/1/1 Model Adopted by Third Wave of Computing: Internet of Things 75 Billion Things Cloud Millions LTE Thousands Server Mainframe LAN/WAN SNA Terminal Client Social. Mobile. Cloud.

4 Behind every thing is a customer. How will you reach the Internet of Customers?

5 A Whole New Way to Engage Customers 4.5B Aggregate Social Users Social 5B Smartphones by 2017 Mobile Dashboard to our liv es Cloud 58% Faster Deployment 1T Sensors 75B connected products Products by 2020 By 2020 Are You Ready to Make the Change? Employees Service Sales Marketing Products Customers Serve Customers Everywhere Sell 1:1 from Anywhere Market 1:1 in the Digital World Connect Customers Everywhere

6 Salesforce is an incredible way to strengthen our culture. - David Cush, CEO Virgin America Connects Every Employee with a Social Intranet Branded social intranet built mobile first Key business metrics customized for each teammate Chatter collaboration for every department Business users update content in real-time Apps built on the Salesforce1 Platform let us build more personalized relationships with our customers. - Brian Spaly, CEO Trunk Club Connects Customers & Employees with Mobile Apps Customer facing mobile app built on Heroku Employee mobile app built on Force.com for order fulfillment Integrated sales, service & marketing built on the Salesforce Platform

7 Salesforce delivers for us. - Wayne Shurts, CTO Sysco Transforms Drivers into Sales with Mobile Apps Drivers manage deliveries and take orders on the go Salesforce & SAP integration for order management Mobile, social intranet and HR applications let employees collaborate in real-time Salesforce is helping us become a customer-centric company. - Jeroen - Jeroen Tas, Tas, Global Global CIO CIO Philips Connects Customers and Products with Salesforce Embedding customer service into all Philips products Focus on the Customer vision built on Salesforce Deep Salesforce & SAP integration

8 A customer platform for the Internet of Customers. Salesforce1: A New Customer Platform for the Future Your Customers Sales Cloud Service Cloud ExactTarget Marketing Cloud AppExchange Salesforce1 Mobile App Salesforce1 Communities Salesforce1 Platform Services Force.com Heroku ExactTarget Fuel Cloud. Social. Mobile.

9 Benefits of Multi-Tenant Cloud Computing: Enterprise Cloud Computing Fast Easy Open Flexible Trusted No Hardware Automatic Upgrades Any Device App Marketplace Transparency No Software Scalable Data Portability Extensible Real-time Status Fast: Time to Value with Cloud Computing Low Capital Cost Automatic Upgrades Cloud Computing Value Greater ROI VALUE TIME Capital Expense Upgrade Expense SOFTW ARE

10 Easy: Continuous Innovation with 3 Releases Every Year Seamless, Automatic Upgrades 43 Major Releases Every customization & integration automatically upgraded Includes features sourced by customer community No longer do we worry about the upgrades, new releases, and compatibility. We have the freedom to innov ate and solve business problems on-demand. Open: Access Your Data Anywhere, Anytime Any Data Salesforce1 Platform Any Device Salesforce1 App APIs: Nearly 50% Of All Transactions Salesforce1 Simple, powerful & secure API s SOAP, REST, Bulk, Metadata, Apex & Visualforce Now 10X more API Functionality All your CRM, custom apps, fields, etc. Intuitive interface built for users on the go Modern UI Notifications, feed-first, publisher actions

11 Flexible: Find, Evaluate & Install Apps For Your Business Leading Cloud Ecosystem 2,000+ Apps 2M Installs Trusted: Our Highest Value trust.salesforce.com Transactions Per Quarter Average Page Time 116B Transactions in Q1FY15 51% YOY Growth 240ms Latency in Q1FY15 8% YOY Improvement Q1FY11 Q4FY11 Q3FY12 Q2FY13 Q1FY14 Q4FY14 200

12 Previous Generation Hardware is Holding You Back Innovation Focus on innovation Innovation Governance Governance Infrastructure Infrastructure Legacy Platforms Focus on infrastructure Are You Ready to Make the Change? Employees Service Sales Marketing Products Customers Serve Customers Everywhere Sell 1:1 from Anywhere Market 1:1 in the Digital World Connect Customers Everywhere

13 Grow Your Business Along Every Major Metric +39% Lead Conversion +40% Sales Productivity +45% Forecast Accuracy +32% +32% Win Rate Sales Av erage Percentage Improv ements Reported by Customers Source: Salesforce.com Customer Relationship Survey conducted March May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question vary. Helping Customers Succeed Across All Metrics +39% Customer Retention +40% Decrease in Support Costs +40% Agent Productivity +42% Faster Case Resolution +40% Customer Satisf action Av erage Percentage Improv ements Reported by Customers Source: Salesforce.com Customer Relationship Survey conducted March May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question vary.

14 The Fastest Path from Idea to App +46% Faster +42% System Testing Decrease in IT Costs +47% Faster Integration +47% Coding Productivity +50% Faster Design +52% Faster Configuration +55% Faster Deployment Av erage Percentage Improv ements Reported by Customers Source: Salesforce.com Customer Relationship Survey conducted March May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question vary. Our Customers in Thailand

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