Collaboration Services for Cisco. Any delivery. Any service. Any combination. One consistent user experience.

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1 Collaboration Services for Cisco Any delivery. Any service. Any combination. One consistent user experience.

2 Anytime, anywhere, always on is today s new reality. Today s workforce expects the ease of use and flexibility in collaborating and communicating at work like they do in their personal life. They want to work smarter and faster with an integrated set of collaboration tools and applications. But providing the technology that helps your organisation grow when your IT staff is stretched beyond their limits and capital and operating expenses are constrained is a continual challenge. How can you leverage your current IT investments so you can avoid rip-and-replace while delivering the new collaboration services that will increase workforce productivity and provide a competitive advantage? How can you integrate new collaboration tools into your existing applications to increase unified communication adoption? Is there a way to leverage the latest cloud-based applications into your current environment while managing within expense constraints? The flexibility and choices offered with our Collaboration Services enable you to tailor our services to suit your operation, technical, business and strategic requirements. Whether you want to offload day-to-day unified communication (UC) operational tasks, reduce your data centre footprint or move to a UC as-a-service delivery model, we have the services to meet your needs. We support complex worldwide hybrid environments with any combination of on-premise, hosted, and cloud-based services. If you re planning a phased approach to migrate from on-premise to an as-a-service UC delivery model to capitalise on your existing UC assets, we can support you on that journey each step of the way. We can provide a single unified platform that provides your users with seamless, single-touch collaboration functionality.

3 We can support you with any of our services, any delivery model in any combination with one unified experience. You can host your Unified Communication application and we can provide day-to-day operational management or we can host your UC application on a public or private cloud and your IT staff can manage your application. You can bring own application licenses or we can provide the licensing in combination with our hosting and managed service capabilities. We can bring new functionality to your existing environment while minimizing the transition risks. We can support you as you transition to an as-a-service delivery model for unified communication at your own pace based on your strategic priorities. Dimension Data Collaboration Services for Cisco Our services leverage Cisco s market-leading UC applications to provide a comprehensive set of UC features including voice, voic , instant messaging, presence, and user mobility across a wide range of end-user devices. Hosted Unified Communication for Cisco delivers a consumption-based infrastructure hosted from on of our data centres or on your premises in a private cloud. You can include both application licensing and application management to our service. Cisco Spark Hybrid by Dimension Data integrates your on-premise Cisco IP telephony, Microsoft Exchange, and Microsoft Active Directory investment with Cisco Spark in the cloud to enable a single integrated user experience. Self-Service End-User Management Tool automates tasks required to provision phones, device profiles, voic , and presence details correctly all the time reducing human errors and simplifying UC management and administration. Dimension Data hybrid collaboration Any service, any delivery, any combination One unified user experience We manage Own Control Manage We both manage On-premise Hosted Private cloud Public cloud You manage Bring your own license and host yourself Bring your own license and Dimension Data hosts Dimension Data Private cloud Dimension Data Public cloud Dimension Data hybrid cloud services (Spark, WebEx)

4 Business value of our solution Empower end-user communication with our flexible Collaboration Services and deliver seamless collaboration in your organisation improve individual and team collaboration by delivering users more functionality and a seamless user experience leverage the value of your existing assets while adding functionality to improve productivity remove complexity of UC deployments and enable faster time to value implement the latest collaboration funtionality with painless, automatic application updates Lower UC operating expenses and gain increased productivity reduce the data centre footprint required to support UC migrate to an opex consumption model eliminate the capital expense of acquiring or upgrading software licenses right size your UC infrastructure and application licensing to avoid over investing add license functionality, change features, or modify the number of license users as your needs change reduce UC maintenance by up to 90% by improving the Move, Add, Change, Delete (MACD) process Why Dimension Data? We re an end-to-end worldwide IT service provider and Cisco s largest global UC collaboration partner. We leverage our client-centric approach to match your organisational needs with the most efficient and effective collaboration solution. You can use our Managed Cloud Platform for a complete portfolio of your production applications and other complementary Dimension Data services including Enterprise Mobility-as-a-Service, Managed Cloud Services for Microsoft, and Managed Video Services. We can accommodate the complexity of diverse organisational requirements and provide you with a coordinated and integrated approach to networking, security services, and managed services. We can integrate and deliver Contact Centre as a Service, Telecom Expense Management and Hosted Desktop to streamline and improve your customers experience, your workforce productivity and your overall collaboration and communication management processes. Make us a trusted partner in your collaboration journey. CS / GLMKITAAS0044 / 07/16 Copyright Dimension Data 2016

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