Top 5 data centre trends to watch in 2015

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Top 5 data centre trends to watch in 2015"

Transcription

1 Top 5 data centre trends to watch in 2015 What does 2015 hold in store for data centre professionals? Read as Dimension Data experts discuss the top trends to watch and their expected impact on business. 1. Big gets bigger, small gets smaller The data centre market is entering a period of unprecedented transition, and the pace of this change looks set to accelerate during the year ahead. Smaller, enterprise-owned data centres are shrinking in size... and on the other end of the scale, the growth of mega facilities continues unabated. Kevin Leahy, Dimension Data s Group General Manager for Data Centres explains: A year or two ago, we were debating whether the data centre and the cloud were quite ready to come together. Clients were concerned as to whether the cloud was geared to support production workloads and compliance requirements. But today, every CIO I talk to isn t asking if they should move to the cloud. Now it s a question of how much of their environments they can move to the cloud and how quickly they can make the transition. This has dramatic implications for the data centre itself. The first is that organisations need to re-evaluate the amount of data centre space they need. Most are realising that they ve over-planned their requirements and that, by taking advantage of the cloud, can reduce their data centre footprints by up to 50%.

2 The next question organisations need to ask themselves is: Where should my remaining data centre facilities be located? Increasingly, there s a move towards colocating hosting environments, cloud, and the traditional data centre in very close proximity to one another, to achieve optimal performance. Many businesses are debating whether they want to own their own data centres at all and, instead, move to a purely opex-based consumption model. These considerations are being fuelled by the fact that, if your economies of scale in the data are shrinking along with your physical footprint, it doesn t make sense to invest in the technologies required to optimise energy consumption. On the other end of the scale, large data centres, typically owned by industry and cloud provider heavyweights, see nothing but growth on the horizon. Some already sprawl over hundreds of thousands of square metres. These giant facilities are expanding either due to the fact that they re absorbing the capacity being transferred to them from customers looking to exploit the cloud model, or simply as a result of the nature and complexity of the businesses they serve. The mega data centre business model focuses on efficiency, Leahy explains. Their operators invest in fuel cells and the most advanced technologies for power and cooling, so their energy consumption per unit of computing power is much lower than you could achieve in your own data centre. If you d like to read more about this trend, please click here. 2. Unlocking the value of automation The next data centre trend to watch relates to technology, or rather, the ability to unlock its true value. Leahy explains: Increasingly, CIOs aren t asking for our assistance with technology issues, they re seeking help in updating their operational processes so that they can extract maximum value from their technology investments. Frank Casey, Dimension Data s Director for Managed Services agrees: It s all about internal maturity. Every client I speak to is at a different level of maturity and most feel they have a fair amount of work to do. The goal is to move the organisation forward, in a structured manner, to a point where it has a modern, mature operating model that drives consistent service delivery and leverages policy-based standard operating procedures. Casey believes automation is key to extracting maximum value from technology. Most IT teams are focused on making sure that infrastructure is up and running, and, due to workload and time pressures, aren t thinking about how they can drive greater levels of automation. Another common stumbling block is the existence of a chasm between IT leadership and technical experts working in the data centre. Today, CIOs are focused on applications; they re concerned about how services are being delivered to internal stakeholders and external customers. As mobile devices become users de-facto point of interface with applications and data, CIOs are concentrating their efforts on ensuring a high-quality user experience and meeting their people s expectation for instant, anywhere access to information. Organisations need to make sure that, back in the data centre, technical experts are devoting the right level of attention to security and ensuring that data is protected when it s accessed on mobile devices. Casey s advice to CIOs is: Understand how your customers want to interact with your business and its applications and let your IT teams engage with them directly. Allow them to use the feedback they receive to create user scenarios to determine whether the technology is designed with the customer in mind, and if not, to devise a plan for improvement. This may require new processes, policies, and automation technologies. Making informed decisions regarding new technology investments is critical to ensuring you extract maximum value from them. The market s shifting away from componentbased hardware and software, and moving to bundled technologies that feature high levels of automation, says Casey. However, it s not always easy to determine how to get the most out of these technologies, and how they ll interoperate with the legacy infrastructures and workloads that may be running in a public cloud. Casey believes that this shift is driving organisations to hire different types of IT skills. There s no longer this need for specific domain experts; now you need people who can focus on automation and the integration of application programming interfaces with existing technologies. Here, organisations would do well to turn to a managed services provider that s already invested in the relevant tools and automation technologies. Such a provider can help you to look beyond the technology, and focus on the outcomes that you want to achieve as a business. Most IT teams are focused on making sure that infrastructure is up and running, and, due to workload and time pressures, aren t thinking about how they can drive greater levels of automation.

3 3. Agile IT: it s about exploring the art of the possible Treb Ryan, Chief Strategy Officer for Dimension Data s ITaaS Service Unit believes that IT organisations need to use technology advancements, such as cloud and Agile development methodologies, to explore the art of the possible... boldly test new ideas and approaches... and have fun. Many IT organisations still operate their data centres the way they did 20 years ago, using waterfall processes and idledriven systems. They re missing a great opportunity to take advantage of new architectures and systems which will allow them to be more responsive to their businesses and more cost-effective. As an example, he compares the way Google, Yahoo! or Facebook run their data centres with the approach taken within a typical enterprise data centre. It s completely different. Things just don t run the same way. If someone at Facebook wants to develop a new application or set up a new workload, they ll simply slice off a piece of architecture, and off they go. There s no two-year planning cycle, they don t need to do sizing and business case analysis. Ryan explain that cloud and recent technology advances have changed the game; they ve levelled the playing fields and have brought this level if agility within the reach of all businesses, not just the big players. We need to start thinking differently about how we can use these advancements to drive business outcomes, he says. Investing in Agile software development technology is a first step in capitalising on these opportunities. IT leaders need to instil a culture of people, processes, and software working together and responding to change, rather than following a rigid plan. We should apply this thinking not just to our development methodologies, but also to how we operate IT, explains Ryan. It s about identifying a few key areas and focusing on responsive, iterative development. If you make small incremental changes continuously, you create far more stable environments. The concept of consumption-based billing for IT capacity is a key enabler of this transformation. But the advantages extend well beyond cost savings alone; this model empowers IT teams to test new ideas quickly, and unleash innovation, without exposing the business to risk. Developers can try things out without having to put in place formal structures. And if something works, great; if it doesn t, then they can go back and try something else. That s what we love about Agile technology. Agile plays to the benefits of how technologists think trying things out, seeing what works, making changes, and going back and trying again. As opposed to suggesting a single, correct approach which, if not followed precisely, would supposedly lead to trouble further down the line. Ryan believes that if organisations can achieve this mind shift, they can look forward to more satisfied end users, who ll benefit from new features and functions, and greater application stability. Many IT organisations still operate their data centres the way they did 20 years ago, using waterfall processes and idle-driven systems. They re missing a great opportunity to take advantage of new architectures and systems which will allow them to be more responsive to their businesses and more cost-effective. 4. Software-driven transforms into business value As they look ahead to 2015, the challenge facing many organisations is how to ensure that their efforts in implementing Agilebased methodologies result in tangible business value. Colin McNamara, Chief Cloud Architect at Dimension Data subsidiary Nexus, shares some of his insights and experiences: One of the tools that our agile software development team uses in its development operations and with clients, is value stream mapping. It s a pencil and paper process that allows you to visualise the impact of your activities on the business and prioritise your activities. McNamara cites a recent engagement with an online gaming provider, where value stream mapping delivered an impressive outcome. The IT organisation was responsible for a delay in a recent game release that cost the business over USD 130 million. We spent about two hours with the client, using sticky notes and a whiteboard, and identified a couple of minor process improvements. We recommended the use of templates and automation, staff logs and release management, and suggested that the client bring in some QA specialists. Through that two hour value stream mapping engagement, we were able to enable the client to reduce its release cycle by 30 days. McNamara explains that this approach is critical to software development, as the process involves so many moving parts and iterations. Every two weeks you re going through a different release cycle, so you have to be able to quickly understand the impact of each one on the business. Open source technologies like OpenStack and OpenDaylight can also add significant value. McNair explains how Dimension Data recently brought these technologies to bear for the benefit of a security company that was looking to update its software development process. At the time it had a very harbourcentric software development process for its products. Working with the early implementations of OpenFlow and OpenDaylight Controller, we enabled the company to optimise a very important element of its software development process the ability to release products to market more quickly.

4 5. It s time to go big in extracting the value of information While there s a lot of hype in the market around big data and analytics, most organisations are in the early stages of finding ways to derive more value from their data and find ways to translate it into competitive advantage. Leahy explains: Most CIOs I speak to have implemented virtualisation and are starting to explore and adopt cloud. But few have attacked the information challenge head on, mainly because that requires engagement with business units. IT teams and the business aren t used to working so closely. Leahy believes that it s time for data centre professionals to move beyond managing infrastructure and tryng to find ways to reduce storage costs, and begin to explore the potential new value inherent in information. Casey agrees: IT teams should consider handing over basic infrastructure management and data protection tasks to a service provider. The provider can also assist in ensuring that data is available quickly for example, in the event of an audit and avoid any compliance issues arising. Do you want to perform transactions? Or do you want to archive it and later extract it and aggregate it into a big data construct? You also need to think about how applications are optimised to ensure you re able to get the data back out of the storage environment when you need it. Ryan believes that decisions regarding data and storage can t be made in isolation, especially in the era of analytics and big data. The type of storage you need will depend on what you want to accomplish with your data and how you want to accomplish it. It s not as simple as saying I want to get into big data, so I ll just start accessing the tools. Object storage is an area of growing interest on the part of businesses that are testing the big data waters. McNamara explains: This involves posting your data into a Web server. You can export all your Salesforce data to the object store, feed it through a set of predefined Hadoop or MapReduce processes, and then export it back into the object store. He adds that the advantage of this approach is that business users are able to gain access to, and extract value from, the information in a timely manner. Hadoop and MapReduce are built on the premise that you have fast sequential read access to cheap disks. However, traditional cloud servers don t offer this capability. They re designed for highly transactional applications. So it s important to consider what you want to do with your data. While there s a lot of hype in the market around big data and analytics, most organisations are in the early stages of finding ways to derive more value from their data and find ways to translate it into competitive advantage.

5 Middle East & Africa Asia Australia Europe Americas Algeria Angola Botswana Congo Burundi Democratic Republic of the Congo Gabon Ghana Kenya Malawi Mauritius Morocco Mozambique Namibia Nigeria Oman Rwanda Saudi Arabia South Africa Tanzania Uganda United Arab Emirates Zambia China Hong Kong India Indonesia Japan Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand Vietnam Australian Capital Territory New South Wales Queensland South Australia Victoria Western Australia Austria Belgium Czech Republic France Germany Hungary Italy Ireland Luxembourg Netherlands Poland Portugal Slovakia Spain Switzerland United Kingdom Brazil Canada Chile Mexico United States For contact details in your region please visit /globalpresence

Big Gets Bigger, Smaller Gets Smaller

Big Gets Bigger, Smaller Gets Smaller latest thinking Big Gets Bigger, Smaller Gets Smaller The data centre market is entering a period of unprecedented transition. With this shift comes a number of significant and perhaps surprising changes.

More information

How do you manage the brain of the business in a way that supports the opportunities your organisation wants to take advantage of?

How do you manage the brain of the business in a way that supports the opportunities your organisation wants to take advantage of? As the world becomes a more competitive place, businesses need to respond at lightning speed to take advantage of new opportunities or avoid risks. To enable this, the data centre needs to be a dynamic

More information

Hybrid Wide-Area Network Application-centric, agile and end-to-end

Hybrid Wide-Area Network Application-centric, agile and end-to-end Hybrid Wide-Area Network Application-centric, agile and end-to-end How do you close the gap between the demands on your network and your capabilities? Wide-area networks, by their nature, connect geographically

More information

I can finally afford UC without making a huge upfront investment. COO, market leader in the health care industry

I can finally afford UC without making a huge upfront investment. COO, market leader in the health care industry 1 I can finally afford UC without making a huge upfront investment. COO, market leader in the health care industry 2 Contents 01 Investing in an anytime, anywhere, connected workforce 02 On-premise, hybrid,

More information

Sustainable Solutions. Switch to future thinking

Sustainable Solutions. Switch to future thinking Switch to future thinking Increased global competition, rapid advances in technology, risks from natural disasters, resource shortages today s business leaders must adapt to operating in a changing world,

More information

Cloud Readiness Consulting Services

Cloud Readiness Consulting Services Cloud Readiness Consulting Services Globalisation and economic pressures are changing the business landscape, increasing the pressure to expedite time-to-market with new products and services, while keeping

More information

Cloud Services for Microsoft

Cloud Services for Microsoft The success of your business depends on your ability to adapt to a dynamic market environment, where globalisation and economic pressures are reshaping the landscape. To remain competitive, your organisation

More information

Cloud Readiness Workshop

Cloud Readiness Workshop Globalisation and economic pressures are changing the business landscape, increasing the pressure to expedite time-to-market with new products and services, while keeping costs down. In addition, for many

More information

Governance, Risk and Compliance Assessment

Governance, Risk and Compliance Assessment Governance, Risk and Compliance Assessment Information security is a pervasive business requirement and one that no organisation can afford to get wrong. If it s not handled properly, your business could

More information

best practice guide The Three Pillars of a Secure Hybrid Cloud Environment

best practice guide The Three Pillars of a Secure Hybrid Cloud Environment best practice guide The Three Pillars of a Secure Hybrid Cloud Environment best practice guide The Three Pillars of a Secure Hybrid Cloud Environment Introduction How sound risk management, transparency

More information

Dimension Data s Uptime Support Service

Dimension Data s Uptime Support Service Dimension Data s Uptime Support Service As more technology enters the world, and is introduced into organisations, the typical IT environment increases in complexity. Businesses require higher levels of

More information

Dimension Data s Uptime Maintenance Service

Dimension Data s Uptime Maintenance Service Dimension Data s Uptime Maintenance Service The pace of business today simply doesn t allow for downtime. When systems go off-line, productivity drops, time and money go to waste and opportunities are

More information

Flexible Cloud Services to Compete

Flexible Cloud Services to Compete white paper Service Providers Need Flexible Cloud Services to Compete Enterprise Customers Demand Flexible Cloud Solutions When the concept of cloud services first came about, there was a great deal of

More information

Four steps to improving cloud security and compliance

Four steps to improving cloud security and compliance white paper Four steps to improving cloud security and compliance Despite the widespread proliferation of cloud computing, IT decision makers still express major concerns about security, compliance, and

More information

Contact Centre Integration Assessment

Contact Centre Integration Assessment Contact Centre Integration Assessment How well are your business objectives aligned with the right contact centre technologies? Knowing how the technology in your contact centre supports service delivery

More information

3D Workspace: a new dimension to your desktop

3D Workspace: a new dimension to your desktop 3D Workspace: a new dimension to your desktop The desktop management landscape has changed As the world of work changes, so do the mechanics of IT management and delivery. Technology advances like virtualised

More information

best practice guide BYO-What? 6 Lessons Learnt in Making Mobility Work

best practice guide BYO-What? 6 Lessons Learnt in Making Mobility Work best practice guide BYO-What? 6 Lessons Learnt in Making Mobility Work Businesses are immersed in an era of mobility. Whether it s connecting workers on the road, developing work-from-home policies, or

More information

Managed Service for Visual Communications

Managed Service for Visual Communications Managed Service for Visual Communications Managed Service for Visual Communications Videoconferencing can have multiple benefits in your organisation. It can help your employees be more productive and

More information

Desktop Virtualisation Solutions. Adapting to a new reality in client computing

Desktop Virtualisation Solutions. Adapting to a new reality in client computing Desktop Virtualisation Solutions Adapting to a new reality in client computing Adapting to a new reality Businesses today are increasingly realising not only the inevitability of consumer-owned, mobile

More information

We d Like That on Our Laptops, Notebooks, Tablets and Smartphones, Please

We d Like That on Our Laptops, Notebooks, Tablets and Smartphones, Please latest thinking We d Like That on Our Laptops, Notebooks, Tablets and Smartphones, Please Enabling enterprise mobility with Microsoft System Center and cloud Enterprise mobility is no longer the domain

More information

best practice guide Moving Exchange to the Cloud: 5 Really Practical Best Practices

best practice guide Moving Exchange to the Cloud: 5 Really Practical Best Practices best practice guide Moving Exchange to the Cloud: 5 Really Practical Best Practices To successfully replicate your environment, you need a thorough understanding of what it comprises and how it s used.

More information

best practice guide How to measure the real ROI of virtualisation

best practice guide How to measure the real ROI of virtualisation best practice guide How to measure the real ROI of virtualisation In the face of a global economic crisis, the CFO is often found at the helm of the company. This is because IT spending constitutes a significant

More information

Burning Dollars Top Five Trends in US Telecom Spend

Burning Dollars Top Five Trends in US Telecom Spend white paper Burning Dollars Top Five Trends in US Telecom Spend Telecom costs are among the largest operating expenses for organizations worldwide. Yet, they re often the most inconsistently managed. So

More information

IP Trading Solutions

IP Trading Solutions In many mature financial organisations, middle-and back-office functions already collaborate via high-quality, well-integrated voice and video traffic. Their trading floors, on the other hand, still operate

More information

opinion piece Cloud Computing The journey begins

opinion piece Cloud Computing The journey begins opinion piece Cloud Computing The journey begins Many CIOs view cloud computing as their salvation in the current economic downturn, as it promises to deliver IT services to subscribers at a lower cost.

More information

opinion piece IT Security and Compliance: They can Live Happily Ever After

opinion piece IT Security and Compliance: They can Live Happily Ever After opinion piece IT Security and Compliance: They can Live Happily Ever After Contents Pitfalls, misconceptions and mistakes 01 It s not all doom and gloom 01 Take the right steps towards compliance and IT

More information

It s critical to be able to correlate threats pre-emptively and respond to them immediately.

It s critical to be able to correlate threats pre-emptively and respond to them immediately. Security has become a much deeper executive discussion because of the modern diversity of channels through which businesses can be attacked. Mobility, bring your own device, virtualisation, the cloud,

More information

Private Cloud for Every Organization

Private Cloud for Every Organization white paper Private Cloud for Every Organization Leveraging the community cloud As more organizations today seek to gain benefit from the flexibility and scalability of cloud environments, many struggle

More information

Contact Centre-as-a-Service a compelling suite of best-in-class contact centre functionality, delivered via the cloud.

Contact Centre-as-a-Service a compelling suite of best-in-class contact centre functionality, delivered via the cloud. Contact Centre-as-a-Service a compelling suite of best-in-class contact centre functionality, delivered via the cloud. Brought to you by Dimension Data Wholly-owned subsidiary of the USD 100 billion NTT

More information

opinion piece Eight Simple Steps to Effective Software Asset Management

opinion piece Eight Simple Steps to Effective Software Asset Management opinion piece Eight Simple Steps to Effective Software Asset Management Contents Step 1: Collate your licence agreements 01 Step 2: Determine your actual licence position 01 Step 3: Understand your existing

More information

opinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive

opinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive opinion piece Fragmenting DLP assessment, implementation, and management is counter-intuitive Contents Introduction 01 Having the cake and eating it 01 Holistic = end to end 01 The devil is in the detail

More information

Software-as-a-service Delivery: The Build vs. Buy Decision

Software-as-a-service Delivery: The Build vs. Buy Decision white paper Software-as-a-service Delivery: The Build vs. Buy Decision Introduction In order to deliver software on-demand, companies must either build and manage an infrastructure capable of supporting

More information

best practice guide Network Management How to Lose the Frustration, Not the Control

best practice guide Network Management How to Lose the Frustration, Not the Control best practice guide Network Management How to Lose the Frustration, Not the Control best practice guide Network Management How to Lose the Frustration, Not the Control So much of your organisation s success

More information

Procurement and Logistics Service. Overcoming the challenges and complexities of international business

Procurement and Logistics Service. Overcoming the challenges and complexities of international business Procurement and Logistics Service Overcoming the challenges and complexities of international business There are massive benefits in expanding your organisation into new international territories. You

More information

From Server to Service

From Server to Service opinion piece From Server to Service Demystifying messaging in the cloud The information technology industry is characterised by more change than any other in modern times. The evolution, and sometimes

More information

opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment

opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment New approaches and skills are required to effectively manage the increased volume and complexity of relationships

More information

3 Steps to Transform your Business with Next-Generation Networking

3 Steps to Transform your Business with Next-Generation Networking e-guide The Wireless Revolution 3 Steps to Transform your Business with Next-Generation Networking Welcome to the era of the Wireless Revolution! With easy access to technology, setting up a wireless network

More information

best practice guide Rise Above Unreliable Videoconferencing

best practice guide Rise Above Unreliable Videoconferencing best practice guide Rise Above Unreliable Videoconferencing It s no secret that videoconferencing can have a positive impact on employee productivity, business agility, time-to-market, collaboration and

More information

best practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business

best practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business best practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business With a global economy that remains under pressure, organisations around the world are looking for reliable

More information

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,

More information

The Future of Unified Communications & Collaboration India highlights. Key findings from a major global Dimension Data and Ovum study

The Future of Unified Communications & Collaboration India highlights. Key findings from a major global Dimension Data and Ovum study The Future of Unified Communications & Collaboration India highlights Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in India is behind the global trend, but firms

More information

Top 5 IT security trends to watch in 2015

Top 5 IT security trends to watch in 2015 What does 2015 hold in store from an IT security perspective? Read on as Dimension Data experts discuss the top trends to watch and their expected impact on business. Introduction The security industry

More information

Strategic, User-Driven, and Managed: The Future Of Unified Communications and Collaboration Executive Summary

Strategic, User-Driven, and Managed: The Future Of Unified Communications and Collaboration Executive Summary Strategic, User-Driven, and Managed: The Future Of Unified Communications and Collaboration Executive Summary Key findings from a major global Dimension Data and Ovum study highlights Create a UCC strategy

More information

Dimension Data helps Unilever boost global collaboration and hit sustainability goals with innovative Videoconferencing-as-a-Service

Dimension Data helps Unilever boost global collaboration and hit sustainability goals with innovative Videoconferencing-as-a-Service Global Manufacturing Dimension Data helps boost global collaboration and hit sustainability goals with innovative Videoconferencing-as-a-Service As part of the Sustainable Living Plan, we re on a mission

More information

best practice guide Software-as-a-service Operations: Step-by-Step Best Practices

best practice guide Software-as-a-service Operations: Step-by-Step Best Practices best practice guide Software-as-a-service Operations: Step-by-Step Best Practices Introduction Faced with intensifying competition, as well as a desire for more stable revenue streams and stronger customer

More information

Secure Mobility Survey Report. A critical gap exists between the enterprise mobility vision and real-world implementations

Secure Mobility Survey Report. A critical gap exists between the enterprise mobility vision and real-world implementations Secure Mobility Survey Report A critical gap exists between the enterprise mobility vision and real-world implementations introduction Enterprise mobility and trends like bring your own device (BYOD) aren

More information

Ensure Optimal Infrastructure Support for Mobility

Ensure Optimal Infrastructure Support for Mobility white paper Ensure Optimal Infrastructure Support for Mobility The technology industry has reached a watershed moment. Today, the enterprise is on the move as employee adoption of mobile devices, like

More information

Security Assessment and Compliance Services

Security Assessment and Compliance Services Security Assessment and Compliance Services Despite the best efforts of IT security teams, hackers and malicious code continue to find their way into corporate networks. Adding to the pressure is the fact

More information

Security Solutions Much of the pressure lands on the IT team. mobile and geographically dispersed workforce conducting regular assessments turn this

Security Solutions Much of the pressure lands on the IT team. mobile and geographically dispersed workforce conducting regular assessments turn this Security Solutions Today, your business doesn t just rely on IT, it s dependent on secure IT. Against the backdrop of a constantly evolving security threat landscape, increased demands around compliance

More information

Application Security No Longer a Pipe Dream

Application Security No Longer a Pipe Dream opinion piece opinion piece Application Security No Longer a Pipe Dream Application Security No Longer a Pipe Dream Security professionals who find themselves struggling to chart a course through the application

More information

Consulting and Professional Services. Strategic, architectural, operational and implementation expertise

Consulting and Professional Services. Strategic, architectural, operational and implementation expertise Consulting and Professional Services Strategic, architectural, operational and implementation expertise How do you ensure the seamless integration of new and existing technologies and services not just

More information

white paper Technology Internet Protocol Lays a Path to Flexibility and Cost Reduction

white paper Technology Internet Protocol Lays a Path to Flexibility and Cost Reduction white paper Technology Internet Protocol Lays a Path to Flexibility and Cost Reduction Executive summary Contact centres historically conservative in their technology approach are being forced to make

More information

white paper Strategy and Development: The Expanding Role of the Contact Centre

white paper Strategy and Development: The Expanding Role of the Contact Centre white paper Strategy and Development: The Expanding Role of the Contact Centre white paper The Expanding Role of the Contact Centre Executive summary Contact centres are assuming a more prominent role

More information

INSITE. Dimension Data s monitoring offering

INSITE. Dimension Data s monitoring offering Dimension Data s offering What s on your mind? Is your infrastructure management strategy optimal? Are you achieving optimum ROI on your infrastructure management investment? Are you employing the latest

More information

The Future of Unified Communications & Collaboration Canada. Key findings from a major global Dimension Data and Ovum study

The Future of Unified Communications & Collaboration Canada. Key findings from a major global Dimension Data and Ovum study The Future of Unified Communications & Collaboration Canada Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in Canada mirrors global trends, but is more advanced in

More information

The Future of Unified Communications & Collaboration South Africa. Key findings from a major global Dimension Data and Ovum study

The Future of Unified Communications & Collaboration South Africa. Key findings from a major global Dimension Data and Ovum study The Future of Unified Communications & Collaboration South Africa Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in South Africa is ahead of the global curve, with

More information

Performance Optimisation

Performance Optimisation Performance Optimisation What could a 50% improvement in network performance mean to your business? At its most simple, performance optimisation is the addition of technology to a network, in order to

More information

Advanced Infrastructure

Advanced Infrastructure Your infrastructure is the backbone of your business The Information Economy, the Digital Age, the Virtual Generation and online replacing in-line is a reality and forms part of our daily lives. Each of

More information

opinion piece Consolidation Drives Network Performance 6 Feet Under

opinion piece Consolidation Drives Network Performance 6 Feet Under opinion piece Consolidation Drives Network Performance 6 Feet Under Contents Consolidation drives network performance 6 feet under 01 Centralisation, consolidation and virtualisation... is there a universal

More information

DSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace

DSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace DSV Air & Sea, Inc. Aerospace Sector DSV Air & Sea, Inc. Aerospace Introduction to DSV DSV is a global supplier of transport and logistics services. We have offices in more than 70 countries and an international

More information

The Future of Unified Communications & Collaboration Netherlands. Key findings from a major global Dimension Data and Ovum study

The Future of Unified Communications & Collaboration Netherlands. Key findings from a major global Dimension Data and Ovum study The Future of Unified Communications & Collaboration Netherlands Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in the Netherlands mirrors global trends, with some

More information

white paper Ten Steps to Turn Visual Communications Technology into Real Business Value

white paper Ten Steps to Turn Visual Communications Technology into Real Business Value white paper Ten Steps to Turn Visual Communications Technology into Real Business Value Organisations around the globe are continuing to seek out new and more cost-effective ways of communicating and collaborating.

More information

Telephony Telephony a platform to connect, communicate and collaborate with confidence

Telephony Telephony a platform to connect, communicate and collaborate with confidence Telephony a platform to connect, communicate and collaborate with confidence Your business needs reliable, flexible and secure communication tools to interact with your employees, customers and business

More information

EMEA BENEFITS BENCHMARKING OFFERING

EMEA BENEFITS BENCHMARKING OFFERING EMEA BENEFITS BENCHMARKING OFFERING COVERED COUNTRIES SWEDEN FINLAND NORWAY ESTONIA R U S S I A DENMARK LITHUANIA LATVIA IRELAND PORTUGAL U. K. NETHERLANDS POLAND BELARUS GERMANY BELGIUM CZECH REP. UKRAINE

More information

Security Consulting. Services Overview

Security Consulting. Services Overview Services Overview Dimension Data is a global technology services company, assisting its customers in planning, building and supporting their IT infrastructures. Dimension Data combines its expertise in

More information

The Future of Unified Communications & Collaboration France. Key findings from a major global Dimension Data and Ovum study

The Future of Unified Communications & Collaboration France. Key findings from a major global Dimension Data and Ovum study The Future of Unified Communications & Collaboration France Key findings from a major global Dimension Data and Ovum study highlights UCC infrastructure uptake in France is very advanced, but the French

More information

The Future of Unified Communications & Collaboration Belgium. Key findings from a major global Dimension Data and Ovum study

The Future of Unified Communications & Collaboration Belgium. Key findings from a major global Dimension Data and Ovum study The Future of Unified Communications & Collaboration Belgium Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in Belgium mirrors global trends, with some unique characteristics

More information

7 Demands Enterprises Must Make from Cloud Providers

7 Demands Enterprises Must Make from Cloud Providers 7 Demands Enterprises Must Make from Cloud Providers When choosing a provider for your enterprise cloud, there is plenty to consider. How do you know a provider is actually enterprise-ready, despite their

More information

Summary of all Treaties for the Avoidance of Double Taxation. Signed not Ratified. Ratified in SA

Summary of all Treaties for the Avoidance of Double Taxation. Signed not Ratified. Ratified in SA Summary of all Treaties for the Avoidance of Double Taxation Country in Algeria - - - - 21303 dd 21/06/2000 12 June 2000 Australia - - - - 20761 dd 24/12/1999 21 December 1999 Australia (Protocol) - -

More information

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO MAUVE GROUP GLOBAL SOLUTIONS PORTFOLIO At Mauve Group, we offer a variety of complete employee management services such as Global Employment Solutions (GES), Professional Employment Outsourcing (PEO),

More information

Appendix 1: Full Country Rankings

Appendix 1: Full Country Rankings Appendix 1: Full Country Rankings Below please find the complete rankings of all 75 markets considered in the analysis. Rankings are broken into overall rankings and subsector rankings. Overall Renewable

More information

World Consumer Income and Expenditure Patterns

World Consumer Income and Expenditure Patterns World Consumer Income and Expenditure Patterns 2014 14th edi tion Euromonitor International Ltd. 60-61 Britton Street, EC1M 5UX TableTypeID: 30010; ITtableID: 22914 Income Algeria Income Algeria Income

More information

Sustainable Data Centre

Sustainable Data Centre white paper Sustainable Data Centre Tackling the Ever-rising Data Centre Energy Costs Why Only Do Half the Job? By Kari Baden Managing Director, Dimension Data Advanced Infrastructure A whitepaper on tackling

More information

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO MAUVE GROUP GLOBAL SOLUTIONS PORTFOLIO At Mauve Group, we offer a variety of complete employee management services such as Global Employment Solutions (GES), Professional Employment Outsourcing (PEO),

More information

Securing today s data centre

Securing today s data centre white paper Securing today s data centre The intelligent use of data is core to achieving business success. There is, therefore, an indisputable need to safeguard the data centre, where most data in its

More information

Global AML Resource Map Over 2000 AML professionals

Global AML Resource Map Over 2000 AML professionals www.pwc.co.uk Global AML Resource Map Over 2000 AML professionals January 2016 Global AML Resources: Europe France Italy Jersey / Guernsey 8 Ireland 1 Portugal 7 Luxembourg 5 United Kingdom 1 50 11 Spain

More information

Foreign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund

Foreign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund Income INTECH Global Income Managed Volatility Fund Australia 0.0066 0.0375 Austria 0.0045 0.0014 Belgium 0.0461 0.0138 Bermuda 0.0000 0.0059 Canada 0.0919 0.0275 Cayman Islands 0.0000 0.0044 China 0.0000

More information

Waterpark Lines World Report

Waterpark Lines World Report Brochure More information from http://www.researchandmarkets.com/reports/1837057/ Waterpark Lines World Report Description: This report provides Market Consumption/Products/Services for 100 countries by

More information

The Future of Unified Communications & Collaboration United Kingdom. Key findings from a major global Dimension Data and Ovum study

The Future of Unified Communications & Collaboration United Kingdom. Key findings from a major global Dimension Data and Ovum study The Future of Unified Communications & Collaboration United Kingdom Key findings from a major global Dimension Data and Ovum study highlights UCC uptake in the UK mirrors global trends, but is more advanced

More information

opinion piece Security Consolidation and Optimisation

opinion piece Security Consolidation and Optimisation opinion piece Security Consolidation and Optimisation Are you maximising the return on your IT assets? Given the proliferation of security applications designed to combat IT breaches, you, like many organisations

More information

best practice guide 8 Considerations for an Energy-efficient Data Centre

best practice guide 8 Considerations for an Energy-efficient Data Centre best practice guide 8 Considerations for an Energy-efficient Data Centre Traditional data centres are renowned for being among the most power-hungry ICT assets a business can own. In recent years, CIOs

More information

Triple-play subscriptions to rocket to 400 mil.

Triple-play subscriptions to rocket to 400 mil. Triple-play criptions to rocket to 400 mil. Global triple-play criptions will reach 400 million by 2017; up by nearly 300 million on the end-2011 total and up by 380 million on the 2007 total, according

More information

FDI performance and potential rankings. Astrit Sulstarova Division on Investment and Enterprise UNCTAD

FDI performance and potential rankings. Astrit Sulstarova Division on Investment and Enterprise UNCTAD FDI performance and potential rankings Astrit Sulstarova Division on Investment and Enterprise UNCTAD FDI perfomance index The Inward FDI Performance Index ranks countries by the FDI they receive relative

More information

Managed Secure Infrastructure Service

Managed Secure Infrastructure Service Managed Secure Infrastructure Service A constantly evolving security threat landscape, increased pressure around compliance and the potentially devastating impact of a security breach means that businesses

More information

Speech Self-Service: Discover Real Value

Speech Self-Service: Discover Real Value Speech Self-Service: Discover Real Value Speech self-service is already widely used in contact centres as organisations place less emphasis on technology and more on encouraging their customers to discover

More information

Chart 1: Zambia's Major Trading Partners (Exports + Imports) Q4 2008 - Q4 2009. Switzernd RSA Congo DR China UAE Kuwait UK Zimbabwe India Egypt Other

Chart 1: Zambia's Major Trading Partners (Exports + Imports) Q4 2008 - Q4 2009. Switzernd RSA Congo DR China UAE Kuwait UK Zimbabwe India Egypt Other Bank of Zambia us $ Million 1. INTRODUCTION This report shows Zambia s direction of merchandise trade for the fourth quarter of 2009 compared with the corresponding quarter in 2008. Revised 1 statistics,

More information

BT Premium Event Call and Web Rate Card

BT Premium Event Call and Web Rate Card BT Managed Event and BT Self-Managed Event (also referred to as Express, Plus and Premium) Conference Bridge and Call for Booked Audio Conferencing Services will comprise the following for each phone-conference:

More information

Sulfuric Acid 2013 World Market Outlook and Forecast up to 2017

Sulfuric Acid 2013 World Market Outlook and Forecast up to 2017 Brochure More information from http://www.researchandmarkets.com/reports/2547547/ Sulfuric Acid 2013 World Market Outlook and Forecast up to 2017 Description: Sulfuric Acid 2013 World Market Outlook and

More information

white paper Building Sustainability into Your Supply Chain Through e-procurement

white paper Building Sustainability into Your Supply Chain Through e-procurement white paper Building Sustainability into Your Supply Chain Through e-procurement Sustainability has become a critical component in corporate and government sourcing strategies. This is because one of the

More information

Consolidated International Banking Statistics in Japan

Consolidated International Banking Statistics in Japan Total (Transfer Consolidated cross-border claims in all currencies and local claims in non-local currencies Up to and including one year Maturities Over one year up to two years Over two years Public Sector

More information

Total Domestic Factoring FCI 594, , , , , , , %

Total Domestic Factoring FCI 594, , , , , , , % Accumulative Turnover Figures for All FCI Members Compared to Worldwide Factoring Turnover (in Millions of EUR and USD) EUR EUR EUR EUR EUR EUR EUR INCREASE 2006 2007 2008 2009 2010 2011 2012 2011/2012

More information

Successful projects don t just happen

Successful projects don t just happen opinion piece Successful projects don t just happen What you need to know to avoid a project management meltdown Contents What you need to know to avoid a project management meltdown 01 Why do IT projects

More information

Global Dynamism Index (GDI) 2013 summary report. Model developed by the Economist Intelligence Unit (EIU)

Global Dynamism Index (GDI) 2013 summary report. Model developed by the Economist Intelligence Unit (EIU) Global Dynamism Index (GDI) 2013 summary report Model developed by the Economist Intelligence Unit (EIU) What is the Global Dynamism Index (GDI)? the GDI assesses the dynamism of 60 of the world's largest

More information

Is the future of networking software defined?

Is the future of networking software defined? white paper Is the future of networking software defined? A Dimension Data perspective Software-defined networking (SDN) has become a much-hyped and misunderstood technology shift, with many vendors delivering

More information

Trade Finance and Supply Chain Finance Awards 2017

Trade Finance and Supply Chain Finance Awards 2017 In February 2017, Global Finance will publish its annual selections for the World s Best Trade Finance and Supply Chain Finance Providers. Global Finance will name the best trade finance providers in 83

More information

The World Market for Medical, Surgical, or Laboratory Sterilizers: A 2013 Global Trade Perspective

The World Market for Medical, Surgical, or Laboratory Sterilizers: A 2013 Global Trade Perspective Brochure More information from http://www.researchandmarkets.com/reports/2389480/ The World Market for Medical, Surgical, or Laboratory Sterilizers: A 2013 Global Trade Perspective Description: This report

More information

Dimension Data Cloud Services

Dimension Data Cloud Services Cloud Services Cloud Services Today, organisations of all sizes are facing challenges unlike any they ve experienced before. Globalisation and economic pressures are changing the business landscape, increasing

More information

Bangladesh Visa fees for foreign nationals

Bangladesh Visa fees for foreign nationals Bangladesh Visa fees for foreign nationals No. All fees in US $ 1. Afghanistan 5.00 5.00 10.00 2. Albania 2.00 2.00 3.00 3. Algeria 1.00 1.00 2.00 4. Angola 11.00 11.00 22.00 5. Argentina 21.00 21.00 42.00

More information

The big pay turnaround: Eurozone recovering, emerging markets falter in 2015

The big pay turnaround: Eurozone recovering, emerging markets falter in 2015 The big pay turnaround: Eurozone recovering, emerging markets falter in 2015 Global salary rises up compared to last year But workers in key emerging markets will experience real wage cuts Increase in

More information

Number of retail outlets Number of retail outlets

Number of retail outlets Number of retail outlets Number 65708 of retail outlets Number of retail outlets Number of retail outlets Trends in total number of retail outlets 2002-2007 number / as stated number per million Table 2.3 % growth inhabitants

More information