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1 Version 14.4 Client Setup Guide

2 Copyright Imagine Learning, Inc. All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic, mechanical, or otherwise, including photocopying or recording, or by any information storage or retrieval system without prior written permission of the copyright owner unless such copying is expressly permitted by federal copyright law. Developed and published by Imagine Learning, Inc. Imagine Learning, Imagine Learning English, Imagine Learning Español, the Imagine Learning Logo, The Imagine Learning English Logo, the Imagine Learning Español Logo, and TrueData are trademarks or US registered trademarks of Imagine Learning, Inc., in the United States and in other countries. MetaMetrics, Lexile, Lexile Framework, Lexile Analyzer, and the Lexile logo are trademarks of MetaMetrics, Inc., and are registered in the United States and abroad. The trademarks and names of other companies and products mentioned herein are the property of their respective owners. September 2015 Version 14.4

3 Contents About this guide 1 Desktops 3 Before you begin 3 Installing Imagine Learning on a desktop 3 Accessing Imagine Manager 3 Changing Imagine Learning Settings 5 Devices 7 Before you begin 7 Installing Imagine Learning on a device 7 Changing Imagine Learning Settings 7 Media Servers 9 Installing a local Imagine Learning Media Server 9 Contacting Technical Support 17 Index 19 iii

4 iv

5 ABOUT THIS GUIDE The Imagine Learning Client Setup Guide shows you how to set up Imagine Learning on the desktops and devices in your classroom and install a local Media Server. Imagine Learning runs on: Windows and Mac OS X desktops Android devices Chromebooks ipads Microsoft Tablets If you are using Imagine Learning on a PC or Mac desktop, you can install an Imagine Learning app or you can use a supported web browser to access Imagine Learning. (For information about supported web browsers for Imagine Learning, please review our System Requirements at support.imaginelearning.com.) You can find download links and instructions on how to install Imagine Learning apps by going to Device Downloads at support.imaginelearning.com. The Imagine Learning Media Server allows you to cache the media files that are required to run Imagine Learning software. This means that you can download and store these media files on any desktop where an Imagine Learning Media Server is installed. Caching these media files stores them in a location where they can be accessed more easily and quickly by the software. To determine if you should cache media files on your local desktop or device, check with your school or district IT administrator. Your IT administrator may have previously installed an Imagine Learning Media Server at the school or district level, or may prohibit local caching on user desktops or devices. Chromebooks do not support media caching. 1

6 2 About this guide

7 DESKTOPS Before you begin Before you configure access to Imagine Learning on a desktop, complete these steps: Verify that the Imagine Learning Server has been installed and that it is available over your network. Ask your IT administrator if you should install the Imagine Learning Media Server on your local desktop and configure local media caching. Your IT administrator may have previously installed an Imagine Learning Media Server at the school or district level, or may prohibit local caching. Ask your IT administrator for the name or IP address of your Imagine Learning Server. If you plan to install an Imagine Learning Media Server on your desktop, verify that you have at least 5 GB of free disk space to accommodate the media files that are required to run Imagine Learning. Verify that you are using a recommended operating system and web browser on your desktop. See System Requirements at support.imaginelearning.com. All recommended web browsers must have the Unity Web Player browser plugin installed. Unity requires a DirectX 9 level graphics card. Imagine Manager also requires the Microsoft Silverlight browser plugin and a PDF reader. Depending on how your network s security is configured, you may need administrative rights to install a web browser plugin. If you do not have administrative rights to your computer, contact your school or district IT administrator for help. Installing Imagine Learning on a desktop You can install an Imagine Learning app on a PC or a Mac, or you can access Imagine Learning using a supported web browser. To access Imagine Learning from a web browser, enter the name or IP address of your Imagine Learning Server in the browser address bar. To install an Imagine Learning app on a PC 1. Go to support.imaginelearning.com for instructions and download links for the Windows (standalone) app. To install an Imagine Learning app on a Mac 1. Go to support.imaginelearning.com for instructions and download links for the Mac app. Accessing Imagine Manager Imagine Manager is the Imagine Learning management system. You can only access Imagine Manager on a PC or Mac desktop from a supported web browser with the Microsoft Silverlight plugin installed. Before you begin 3

8 To access Imagine Manager Or 1. In a web browser, enter the name or IP address of your Imagine Learning Server, followed by /manager (IP address/manager). 2. When prompted, enter your account name and password and click Log In. 1. In a web browser, enter the name or IP address of your Imagine Learning Server. 2. When prompted, enter your account name and password and click Login. 3. Click the Imagine Manager button ( ) on the Activity Menu. 4 Desktops

9 If you are using Imagine Manager for the first time, you should familiarize yourself with the Imagine Manager interface and functionality. For an introduction to Imagine Manager, see the Imagine Learning Getting Started Guide. Changing Imagine Learning Settings You can access settings from the Activity Menu that allow you to determine how you will cache media, specify the language students hear when you start activities from the Activity menu, or enable logging for troubleshooting purposes. To change Imagine Learning Settings 1. Tap or click the Settings button ( )on the left side of the Activity Menu. 2. Adjust the settings according to your preference. Changing Imagine Learning Settings 5

10 Setting Server or Site Code Audio Language Media Caching Enable activity queuing Enable logging Description The URL or IP address of the Imagine Learning Server that connects to this device. Specifies the language that students hear when you start activities from the Activity Menu. Specifies how you want to access the media files required to use Imagine Learning. Cache as you go: Streams media the first time it is needed, then stores the files for later use. Uses some device storage. This is the default setting. Pre-cache: Downloads and saves all media onto the device before use (be sure to allow adequate time to download the media files). Requires at least 4GB of free space. Recommended if you have intermittent or slow network connectivity. Streaming: Streams media directly from the network without downloading or saving any files on the device. Recommended if you have robust network connectivity and limited device storage space. You can use this setting to select specific activities from the Activity Menu to play in succession. It is not intended for general use; do not turn on this feature without talking to an Imagine Learning representative. Enables logging for troubleshooting purposes. Use this setting only under the direction of Imagine Learning Technical Support. 3. Tap or click Done. 6 Desktops

11 DEVICES Before you begin Before you configure access to Imagine Learning on a device, complete these steps: Verify that the Imagine Learning Server has been installed and that it is available over your network. Ask your IT administrator for the name or IP address of your Imagine Learning Server. You may need to enter this information the first time you log in to Imagine Learning on the device. Verify that you are using a recommended device and operating system. See System Requirements at support.imaginelearning.com. Installing Imagine Learning on a device To install an Imagine Learning app on a device, go to Device Downloads at support.imaginelearning.com for instructions and download links. Android Chromebook ipad Mac Windows (standalone) Windows Store Changing Imagine Learning Settings You can access settings from the Activity Menu that allow you to determine how you will cache media, specify the language students hear when you start activities from the Activity menu, or enable logging for troubleshooting purposes. To change Imagine Learning Settings 1. Tap or click the Settings button ( )on the left side of the Activity Menu. 2. Adjust the settings according to your preference. Before you begin 7

12 Setting Server or Site Code Audio Language Media Caching Enable activity queuing Enable logging Description The URL or IP address of the Imagine Learning Server that connects to this device. Specifies the language that students hear when you start activities from the Activity Menu. Specifies how you want to access the media files required to use Imagine Learning. Cache as you go: Streams media the first time it is needed, then stores the files for later use. Uses some device storage. This is the default setting. Pre-cache: Downloads and saves all media onto the device before use (be sure to allow adequate time to download the media files). Requires at least 4GB of free space. Recommended if you have intermittent or slow network connectivity. Streaming: Streams media directly from the network without downloading or saving any files on the device. Recommended if you have robust network connectivity and limited device storage space. You can use this setting to select specific activities from the Activity Menu to play in succession. It is not intended for general use; do not turn on this feature without talking to an Imagine Learning representative. Enables logging for troubleshooting purposes. Use this setting only under the direction of Imagine Learning Technical Support. 3. Tap or click Done. 8 Devices

13 MEDIA SERVERS Installing a local Imagine Learning Media Server The Imagine Learning Media Server allows you to cache the media files that are required to run Imagine Learning. This means that you can download and store these media files to a location where the Imagine Learning Media Server can access them quickly and easily. (For system requirements for the Imagine Learning Media Server, see System Requirements at support.imaginelearning.com.) To determine if you should cache media files on your local desktop, check with your IT administrator beforehand. Your IT administrator may have previously installed an Imagine Learning Media Server at the school or district level, or may prohibit local caching on user desktops. An Imagine Learning Media Server may alleviate network performance issues if you are running Imagine Learning in a web browser with the Unity Web Player plugin. You don't need an Imagine Learning media server if you are using an Imagine Learning standalone app on a workstation. If your IT administrator wants you to cache media locally, you will need to download and install the Imagine Learning Media Server on your desktop. The Imagine Learning Media Server can be installed on Windows or Macintosh operating systems, and the download files for each operating system are accessible on the Unity Web Player page at support.imaginelearning.com. This section explains how to install an Imagine Learning Media Server on a machine running Windows or Mac OS X. "Installing a local Imagine Learning Media Server on Windows" on page 9 "Installing a local Imagine Learning Media Server on Mac OS X" on page 13 Installing a local Imagine Learning Media Server on Windows To install a local Imagine Learning Media Server on Windows 1. Go to the Unity Web Player page at support.imaginelearning.com. 2. Click on the "Imagine Learning Media Server for Windows" link under "See Also" to download the Imagine.MediaServer.Install.msi file. 3. After clicking the link, you may need to select Open, Run, or Save File. The Imagine Learning Media Server Setup Wizard guides you through the process to install the Media Server. 4. Click Next. Installing a local Imagine Learning Media Server 9

14 5. Specify the location where you want to install the Imagine Learning Media Server, then click Next. 6. Click Next to skip the Choose Setup Type window. This setting is not required for Imagine Learning v Media Servers

15 7. Verify that you have the free disk space necessary in order to install the Imagine Learning Media Server and to cache all the media files required to run Imagine Learning. Click Next. 8. Click Install. 11

16 9. If you need to cancel the installation for any reason once it has started, click Cancel. 10. Click Finish to close the Setup Wizard. 12 Media Servers

17 Installing a local Imagine Learning Media Server on Mac OS X To install a local Imagine Learning Media Server on Mac OS X 1. Go to the Unity Web Player page at support.imaginelearning.com. 2. Click on the Imagine Learning Media Server link in the Mac OS X section to download the.zip file and then, if necessary, double-click on the file to unzip it. 3. Double-click the Imagine.MediaServer.pkg file. 4. Click Continue. 13

18 5. Click Install to perform a standard installation of the Imagine Learning Media Server. 6. Once the Setup Wizard has completed, click Close. 14 Media Servers

19 15

20 16 Media Servers

21 Contacting Technical Support If you have any questions or concerns that are not addressed by this guide, please contact Imagine Learning Technical Support by phone at ILSUPPORT ( ) or by at imaginelearning.com. Imagine Learning welcomes and appreciates your comments on our documentation. We want to know what you think about our manuals and how we can make them better. If you have comments or suggestions about this document, please send them to imaginelearning.com. Be sure to include the title and version number of the guide. 17

22 18 Contacting Technical Support

23 Index A Accessing Imagine Manager 3 B Before you begin desktops 3 devices 7 C Chrome browser 3 Contacting Technical Support 17 D DirectX 9 graphics card 3 F Firefox browser 3 G Graphics card DirectX 9 3 I Internet Explorer browser 3 M Mac OS X desktop 3 installing a Media Server 13 Media Server about 9 installing on Mac OS X 13 installing on Windows 9 Microsoft Silverlight browser plugin 3 S Safari browser 3 Settings 5, 7 Supported browsers 3 System requirements 3 U Unity browser plugin 3 graphics card 3 W Windows desktop 3 installing a Media Server 9 Imagine Manager 3 Installing Imagine Learning before you begin 3 Installing Imagine Learning apps before you begin 7 19

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