1 This presenta,on covers the essen,al informa,on about IT services and facili,es which all new students will need to get started. 1
2 Most of the informa,on is covered in more depth on the Informa,on Services Division website. This is the only web address you will need to remember from this presenta,on. The New Students in the lea corner on the ISD home page (highlighted in red on this slide) groups together the topics covered in this presenta,on. 2
3 At registra,on you will be given a starter informa,on pack (show Z- card). The IT essen,als Z- card contains a summary of the points made in this presenta,on and the web addresses men,oned. 3
4 To use many central IT services you will need a UCL userid and password. If you haven t already got these through the pre- enrolment process or another means please go to the ISD Service Desk located in the DMS Watson library to retrieve these details. You will need to show your UCL ID card so you need to enrol first. 4
5 Your account is primarily for academic use, but we do accept that students need it for personal purposes as well. Any misuse of your account will be your responsibility so please don t let anyone else use it or watch you type in your password and, make sure that you log out when you leave your computer Your password expires aaer 5 months and we will send you s reminding you of this. If you don t change your password before it expires you will have up to a week to change it online. You are strongly advised to register for the user authen0ca0on service if you haven t already. If you do this now and forget your password, you will be able to reset your password by answering some ques,ons online rather than having to go along in person to the Service Desk. Follow the Myaccount link from the ISD website for more informa,on. 5
6 You need to be aware of and comply with the UCL Informa0on Security Policy or you may lose access to your account. Copyright viola0on (downloading films, music, books) contravenes the UCL Informa,on Policy and the law. Be aware of iden,ty thea we will never ask you for your password; if you are unsure, ask, do not respond to suspect s or click on any links. It is your responsibility to manage your personal devices and keep them free from malware. UCL provides free an0- virus soaware for students. Find out more about all of this on the Informa0on Security Group web pages. 6
7 The Service Desk is the principal point of contact when things go wrong, when you want IT informa,on or if you need technical advice. They re open regular office hours and can be contacted in person in the DMS Watson library, by or telephone. Follow the Service Desk link on the ISD website for further details. 7
8 is the mail service for students. Your address will usually be for example but there are excep,ons such as people with middle names etc. You will receive an with your address. You must check your UCL regularly as Informa,on Services, the Library, Registry and tutors will use this rather than any other address. You should also use your UCL to send UCL related ques,ons; some services will not be able to help you if you do not them from a UCL address. 8
9 You can access your UCL from the webmail login link under Quick Links on the ISD web site but you can also access it from your own computer, tablet or smartphone. You sign into windows live with your liveid which is your UCL You don t need to include the word live when giving people your address, this is just for logging in. 9
10 Most students halls have data points to give you access through a wired connec,on. For trouble shoo,ng and guidance go to the Halls of Residence link on the ISD web page. 10
11 Our campus wifi service is called Eduroam. Details of how to connect are available on the ISD website and if you have problems there are regular surgeries at the Service Desk at 14:00 to 15:00 un,l 4 th October. 11
12 Moodle is the main online learning environment and your tutors will use it to support your modules. Moodle also contains some general courses which are open to all such as a sta,s,cs course and courses on developing library skills. To get a feel for Moodle we have an Introduc)on to Learning with Technology course in Moodle aimed at new students do take a look. 12
13 Por,co is the student informa,on system for UCL. Through it you can: Communicate with your Personal Tutor Update your contact addresses Select modules View your results You can also use Por,co for your Personal and Professional Development. 13
14 UCL has iden,fied 4 main categories of skills and competencies that students need - Academic, Self- management, Communica,ng and Working with Others. You can use the Personal & Professional Development (or PPD) tab in PORTICO to self- assess in these areas, iden,fy areas for development and make an ac,on plan to discuss with your Personal Tutor. You can also find links to self- study resources and help in developing your CV. You can find resources and training materials via the PPD website. You can use MyPorkolio to present evidence of your skills development. 14
15 UCL has iden,fied 4 main categories of skills and competencies that students need - Academic, Self- management, Communica,ng and Working with Others. You can use the Personal & Professional Development (or PPD) tab in PORTICO to self- assess in these areas, iden,fy areas for development and make an ac,on plan to discuss with your Personal Tutor. You can also find links to self- study resources and help in developing your CV. You can find resources and training materials via the PPD website. You can use MyPorkolio to present evidence of your skills development. 15
16 Skills4studycampus is an interac0ve e- learning resource which provides courses on a range of essen,al study skills it is highly recommended. It covers: gelng ready for academic study, disserta,ons and plagiarism, cri,cal thinking, employability & personal development. The PPD website has more informa,on and a link. 16
17 Turni,n is UCL s plagiarism detec,on service. When you submit a piece of work it is checked against a huge database to make sure that it is your own work. You can find out more and try it out before submilng your assignment from the Plagiarism and academic wri,ng Moodle course. 17
18 There is a wide range of IT Training available for FREE at UCL. We have a vast library of nearly 100,000 videos and also text based self- paced materials. We offer face to face training courses for students covering MS Office 2013 including using Word to write disserta,ons and theses, EndNote, sta,s,cal analysis, website design, programming and much more. Training is offered both to beginners and to more advanced users of the applica,ons. 18
19 The IT Training Drop- In Service runs in the DMS Watson Teaching Cluster during term,me. No booking is necessary. We offer General IT help related to your work and Specialist help including help in Sta,s,cal, Bibliographic and Graphics packages. Find out more from the IT Training link on the ISD website. 19
20 UCL Go! contains lots of useful informa,on about UCL including a directory, loca,on finder and access to your,metable. It is available as a smartphone app. 20
21 The UCL Online Timetable displays your personal,metable week by week with details of lectures, seminars etc. related to your modules. IT is available on a smartphone app. It can be accessed by clicking on the Student Timetables link on the ISD web page. The online,metable can be used to populate personal calendars. 21
22 The service is available in all student Computer Rooms and can be accessed using your UCL userid and password. This gives a consistent Desktop no where you log in. A wide range of soaware from MicrosoA Office 2013, to web authoring and specialist academic packages are provided there are over 100 different packages available to you. You have your own personal drive, the N: Drive, on which you can store your work and access it whenever you log on to a machine in a student Computer Workroom. The Service also provides virus protec,on and a nightly back up which is archived for two years. Find out where the student Computer Workrooms are by following the link on the ISD web site. PC availability in each student Computer Workroom can be found on the ISD website and the UCL- Go app. 22
23 You can access the including all the applica,ons and your files from a PC or laptop anywhere in the world using Citrix Receiver as long as you have an internet connec,on and a web browser such as Internet Explorer or Firefox. 23
24 Our service includes the ability to scan to and to print wirelessly from mobile devices. You will receive 12 free credit to get you started but aaer that you will need to top up your credit. You can print up to 240 pages per year free of charge, in any of the student Computer workrooms. AAer this you will be charged 5p per copy for black and white prin,ng and 25p for colour. Prin,ng double sided costs the same as prin,ng single sided green and frugal! 24
25 And finally If you only remember 4 things from this talk, please remember these: The Service Desk is your first point of contact for IT Services at UCL. Your UCL UserID and Password Your starter informa,on wallet contains a lot of informa,on and tells you where on our website you can find more help. Visit ucl.ac.uk/isd for more informa,on. We hope you enjoy your,me at UCL. 25
This presentation covers the essential information about IT services and facilities which all new students will need to get started. 1 Most of the information is covered in more depth on the Information
Corporate Information & Computing Services. Get In, Get Unpacked, Get Connected. Welcome to your new home and to unlimited free internet Welcome Welcome to your new home and to unlimited free internet.
Essentials IT services for undergraduate and taught postgraduate students 2015/16 Getting Started Activate your computing account This guide will help you to get started with the IT services you will use
Corporate Information & Computing Services. Get In, Get Unpacked, Get Connected. WELCOME to your New Home and to Unlimited Free Internet Welcome to your new university accommodation and to unlimited free
Getting started Computer clusters www.gla.ac.uk/services /it/forstudents University central provision University Library McMillan Reading Room Fraser Building Social Sciences College provision Stair Building
OUTLOOK WEB ACCESS User Guide V3 2 August 2013 Not protectively marked GETTING STARTED Outlook Web Access (OWA) provides a useful means to remotely access Council email from outside of the council access.
Working Offsite Guide - Staff Q: Where can I get help when working Offsite? A: Guides on how to use our services are located here - http://www.uhi.ac.uk/en/lis You can contact the IT helpdesk via the details
Student IT Guide 2015-2016 Welcome Welcome to North Kent College, whether you are returning or joining us for the first time, we hope that you will enjoy learning with us. This guide is designed to help
Three Rivers Community College Wireless Network TRCC s Information Technology Division offers free wireless network connectivity for students. The network grants students high-speed access to the Internet
Briefing on New Student E-mail Service @Link 7 Nov 2014 Information Technology Services Centre Like Our ITSC Facebook at www.facebook.com/itsc.cuhk To get the latest news of ITSC 1. What is CUHK Office
Creating an Apple ID Account Using the Internet on a Desktop or Laptop Computer An Apple ID account is required to complete the device setup and to purchase apps. Your Apple ID is used for almost everything
Monash technology essentials for students 2016 AUSTRALIA CHINA INDIA ITALY MALAYSIA SOUTH AFRICA esolutions is your central Information Communications and Technology (ICT) group at Monash University. We
Student guide 2015-16 Student guide Introduction Technology is an essential part of university life and IT Services provides the tools and support to help you study successfully at the University of Bristol.
Your Login ID: GETTING STARTED ON THE WINDOWS SERVICE A GUIDE FOR NEW STAFF MEMBERS CONTENTS 1.0 Introduction... 3 1.1 Welcome to Edinburgh Napier University from Information Services!... 3 1.2 About Information
INFORMATION SERVICES DIVISION (ISD) NETWORK SERVICES GROUP UCL Remote Access VPN Service Mac OS X User Guide Version 3.0 Date 14 th November 2012 Author MC Document Details N/A Last Updated 05 November
How to download and complete a batch sample registra4on template in SESAR h9p://www.geosamples.org email@example.com 1 Batch Registra-on in SESAR In this tutorial you will learn how to download and fill
Introduction to Computer Facilities Contacting IT Support Email Phone Offices Webpage firstname.lastname@example.org 1818 UTAS - IT Service Desk 3987 Newnham Campus 3161 Newnham Campus 1949 Sandy Bay Campus
Getting Started with Blackboard A Guide for Students Contents Your Account... 3 Accessing Blackboard... 3 Browser Issues When Connecting from Outside the Network... 4 The Blackboard Environment... 5 Tabs...
ACCESSING CELCAT ATTENDANCE TRACKING REGISTERS A walk thru guide Author: Andy Dale March 2010 Introduction The electronic registers are the University s means of tracking student attendance; we are using
Accessing your 1098T online through General Dynamics Information Technology (Vangent). If you have used Vangent previously to access your 1098-T information, you will need to login with your account information.
Table of Contents How to Use Portalguard Overview... 2 What s Covered in this User Guide?... 2 Password Basics... 2 How do I change my password with Portalguard?... 3 I ve Forgotten My Password. How Do
Faculty Introduction to Self-Service This user guide focuses on how faculty members can use Self-Service to access and update their information. Using a Web browser, faculty members can enter student grades,
UNIVERSITY OF WEST LONDON LIBRARY AND IT SERVICES YOUR GUIDE TO LIBRARY AND IT SERVICES AT UWL Getting the most from your University Services Library Services LIBRARY SERVICES Membership All enrolled students
University of Bolton CELCAT On line Registers SELF HELP GUIDE May 2009 ii Contents Introduction... 1 Obtaining a Personal Timetable... 1 Selecting your registers (Using your Staff Timetable)... 3 Marking
Using UMCmarket to make micro-donations to our church! You can use UMCmarket from your desktop PC, laptop, smartphone or tablet. Follow these instructions to get started using UMCmarket and help our church.
Mobile Online Banking User Guide Table of Contents Enrolling Through Traditional Online Banking, pg. 2 Enrolling Using Your Mobile Device, pg. 4 Login Screen, pg. 7 Locations, pg. 7 Mobile Browser View,
Single Sign-on Frequently Asked Questions Q1. What is Single Sign-on? Q2. How does SSO work? Q3. How do I access the SSO portal? Q4. Where can I find help on how to use the SSO portal? Q5. How do I reset
Secure Email A Guide for Users October 14, 2013 10/13 TABLE OF CONTENTS USING THE SYSTEM FOR THE FIRST TIME... 3 EMAIL NOTIFICATION OF SECURE INFORMATION... 3 GETTING REGISTERED ON THE SYSTEM... 4 ACCOUNT
Service Desk R11.2 Upgrade Procedure - Resetting USD passwords and unlocking accounts in etrust Web Admin Purpose of document The purpose of this document is to assist users in reset their USD passwords
Centre for Information and Media Services (CIM) UserID The UserID is the key to many services of the university. The range of online services and internet access features are constantly expanded by the
Computing Facilities Orientation September, 2017 Introductions Steve Miley Director of IT Brad Hill Manager of Desktop Support Geoff Jewel Help Desk Manager First, a few questions Most common food dropped
MASSASOIT COMMUNITY COLLEGE ONE MASSASOIT BLVD., BROCKTON, MA 02302-3996 900 RANDOLPH ST., CANTON, MA 02021-1371 49 UNION ST., MIDDLEBOROUGH, MA 02346 Log into computers on campus Connect to the wireless
Information Technology Services technology immersion for new employees Technology Immersion At CWRU The ITS Mission: To provide for the information technology needs of the campus community We re always
How to Reset Your Password for the ONRR Data Warehouse Portal Audience This document is for all those who access the ONRR Data Warehouse Portal by starting at the following website: https://dwportal.mms.gov/.
Frequently Asked Questions 1) What does SkyBest Internet Guardian do? Prevents e-mail and image spam from reaching your inbox Halts access to dangerous Web pages Stops Web sites from installing dangerous
ILS Introduction to e-services Contents Logging into a Student PC... 2 Printing in the Labs... 3 Topping up your Account... 4 Student Portal... 5 Login to the Student Portal... 5 How the Portal is constructed
EMR (Cerner) Instructions for E-Learning and Access Steps What Page In Progress Done Access UIHHSS Intranet and Step 1 Learning Management System 4-7 (LMS) Step 2 Step 3 Step 4 A. Use crosswalk to identify
Google Apps for Education (GAFE) Basics Gmail & Chrome Gmail is Google Email. Our school email is actually Gmail. Chrome is a browser for accessing the Internet (just like Mozilla Firefox, Safari, Internet
Law College Computer and Technology Information Account Creation All law students, faculty and staff must have a University of Toledo authentication domain (UTAD) computer account. This account will allow
USING THE STUDENT RECORD SYSTEM A GUIDE FOR PERSONAL TUTORS I II II III IV INTRODUCTION TO STUDENT RECORDS ACCESSING A STUDENT'S RECORD PRINTING A STUDENT'S RECORD CARD CHANGE OF ADDRESS AUTOMATIC EMAIL/PHOTO
Frequently Asked Questions I. ABOUT EMPLOYEE SELF SERVICE 1. What is Employee Self Service? Employee Self Service is North Shore-LIJ s secure and user-friendly tool that gives employees online access to
For assistance, contact the Solutions Centre at (403) 329-2490, or email@example.com, or in person in E610, University Hall. WebEx what is it and how can I use it? 1. WebEx Overview 2. Setting up a WebEx Meeting
Introduction to Computing @ WSU Table of Contents 1 - Account Information... 2 2 - Setting up Accounts for First Time Use... 3 3 - Important Systems... 4 4 - CaTS Website... 5 5 - Logging into the Campus
E-LEARNING STUDENT S MANUAL By Williams College E-Learning is the College s Online Learning Environment, designed to enhance your learning experience by providing access to online course materials, activities,
Attendee Reference Guide How To Login There are two ways to join a Jigsaw Mee2ng. Op,on 1: 1. Go to www.jigsawmee2ng.com 2. Click on the bu>on Join Mee,ng at the top of the homepage. This will take you
IT Information Packet Welcome to the University of Mount Olive! Beginning college is an exciting time where you will be experiencing many new things in a short amount of time. We understand that technology
Division of Informa-on Technology Welcome to the Technology at Maryland Session The Division of Informa0on Technology is the central IT organiza0on for the university. www.it.umd.edu The Division of IT
. ask Westie! Library FAQs How do I get a Library Card?... 2 Will I be fined for overdue books?... 2 Do I have to pay if I lose my Library Book?... 3 What and where is the library Catalogue?... 4 Can I
Store & Share Quick Start What is Store & Share? Store & Share is a service that allows you to upload all of your content (documents, music, video, executable files) into a centralized cloud storage. You
Human Resources Secure Messaging Service Receiving Secure Emails from West Berkshire Council Table of Contents What are Secure Messaging notifications?... 3 How do I set up my Secure Messaging account?...
Computer Security Self-Test: Questions & Scenarios Rev. Sept 2015 Scenario #1: Your supervisor is very busy and asks you to log into the HR Server using her user-id and password to retrieve some reports.
Accessing CONNECTIONS Online Training Courses Contents Taking an Online Training Course... 2 Overview... 2 General Access to Training Sites... 2 Access to Training Sites through the New York State HSEN
Enterprise Computing & Service Management How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? In order to connect remotely to a PC computer from your Mac, we recommend
Two-Step Authentication FAQ General Questions Q: Why is Stanford requiring this additional step? A: Hackers, including foreign state-sponsored entities, are attacking university computer systems with ever-increasing
Two-Factor Authentication (2FA) Registration Instructions Symantec VIP Access To strengthen KBR information security and safeguard company data, Information Technology will implement two-factor authentication
Introducing Unlimited* Email Storage protected and stored for 10 years in Securely store and access all your email from anywhere, anytime! Free up valuable time by letting your e-vault manage storage limits
Computing From Home How to Access Rowan Network Resources When you Are Not On Campus. Marc Fleischner Network and System Services There is no reason for any individual to have a computer in his home. Ken
Millikin University Student Tech Training http://www.millikin.edu/it firstname.lastname@example.org 217.362.6488 mymillikin (my.millikin.edu) A means to access Millikin applications, discussion boards and announcements
THE LIMES MEDICAL CENTRE Patient Access User Guide 2014 Edition 1 Patient Access Patient Access allows you to access The Limes Medical Centre s on-line and text messaging services. Patients can book routine
Two Factor Authentication - USER GUIDE Two Factor Authentication (or 2FA) is a two step verification process that provides an extra layer of security for you when accessing your account within Online Services.
General FAQs What is Multi-factor Authentication (MFA)? Multi-factor authentication (MFA) seeks to decrease the likelihood that others can access your data. Specifically, it enhances the security of your
IT Handbook for Students Logins Username In most cases, your username is comprised of your first initial, your last name and the year of enrolment. So Michael Smith (enrolled in 2015) would be: msmith15.
Teacher Activities Page Directions The Teacher Activities Page provides teachers with access to student data that is protected by the federal Family Educational Rights and Privacy Act (FERPA). Teachers
Answers to Cardmember questions about Online Services and statement delivery. For more information, please contact your Program Administrator or Customer Service. Online Statements What is an Online Statement?
Citrix XenApp 6.5 User Guide For Windows and OS X Table of Contents Target Audience... 3 Prerequisites... 3 Windows:... 3 OS X:... 3 Installing Client... 4 Downloading the Client:... 4 Launching the Installer...
mycampus Portal Student Email ASU Network Software Student Edition ASU IT Services 082212 YOUR STUDENT ACCOUNT AND EMAIL INFORMATION Are you admitted to ASU? If so, congratulations! You have an ASU account!
Access the myvcc Web Portal The myvcc portal provides a secure environment for VCC students to: Access VCC s Moodle online learning environment Access your student email (Microsoft Office365) Check your
IT Handbook The IT team has provided some resources for you to help you in your job. Please use these tools to help our department help you with any issues that you may be having with your computer. Some
Phone Systems Buyer s Guide Contents How Cri(cal is Communica(on to Your Business? 3 Fundamental Issues 4 Phone Systems Basic Features 6 Features for Users with Advanced Needs 10 Key Ques(ons for All Buyers
September, 2013 FirstClass and The Cloud Communities What is FirstClass? FirstClass is the e-mail and online learning system for Crestwood. It allows teachers to distribute learning materials, lessons,
Citrix Remote Access Portal U s e r M a n u a l 1 P a g e Table of Contents Table of Contents... 2 Introduction... 3 1. What is Citrix and how does it work?... 4 2. PC Setup/Internet Explorer - Connecting
An Introduction to College E-mail Contents Introduction The College e-mail facility works like many standard e-mail systems allowing you to send and receive e-mail, store messages in folders and to hold
Working from home If you are planning to work from home or your laptop, there are several things you need to have access to: EndNote Word Your Home Area (M:\ - the UiO server where you have your files).
GET Connected @ Northwestern University A faculty and staff member s guide to computers, email, networking, and technology on campus. NORTHWESTERN UNIVERSITY INFORMATION TECHNOLOGY Get to Know NUIT Northwestern
LSGMI REMOTE DESKTOP SERVICES. This Document is to describe the steps that you should follow in order to have a secured Remote Access to this Service. Requirements: Access to Remote Services is only supported
Check your email & schedule meetings live@ucl is the email and calendar service for staff and students. Your email address When you log in to your email account, your first message will be from the Postmaster
WiFi Setup Guide for Windows7 or Vista Before we start to connect your thermostat to your WiFi network, follow your thermostat install guide and complete wiring and installation. Once you have finished
Technology @ QMU QuickStartIT: QMU Citrix remote desktop service v1.1, June 2015 What s in this guide? Page Introduction 2 Accessing the Citrix remote desktop service 2 Installing the Citrix receiver (PC)
Password Change FAQ Q. I use a MAC How do I change my password so I can send and receive my email? A. First point a browser to http://www.redlands.edu/passwordmanager and change your password. Afterward,
Software Training Catalog Custom Training Videos for Gonzaga University Banner Self Service (Zagweb): Web Time Entry... 2 Using Zagweb Video Tutorial... 2 Banner INB: General Navigation... 2 Human Resources...
Sophos Mobile Control User guide for Windows Phone 8 Product version: 3.5 Document date: July 2013 Contents 1 About Sophos Mobile Control...3 2 About this guide...4 3 Login to the Self Service Portal...5