Company Overview & Product Information

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1 Quick Facts: 1100 Clients Globally Operate 4 Data Centers 22 Points of Presence CDN About Network Redux Network Redux is an Enterprise Managed Solutions Provider. We develop, deploy and manage critical platforms for companies both large and small. Linux-based and developer minded, our affordable hosting solutions are premised on transparency and scalability. In short, Business Hosting. We Speak DevOps, We Build Infrastructure Network Redux has experience with a multitude of server and network platforms. Whether you need to run a simple web server with a database or have a complex, large scale application, we can work with you to build the perfect platform. Our engineers, fluent in the language of developers, will take a granular approach in analyzing your needs and customizing a solution that best matches your requirements. Bring any technology to us and we will build, configure, and manage the infrastructure At Network Redux, we position ourselves as an extension of your internal team helping you focus your resources on your core competencies. The benefits of handing off infrastructure management, maintenance and security to experts can save you time and money. First Class Customer Service At Network Redux, our elite team of highly trained engineers manage the migration, implementation, optimization and monitoring of your platform. This Includes a thorough profiling of your environment requirements, factoring current use of resources as well as future needs. We provide: Technical Support: Senior level engineers make up your first line of support Top-Notch Data Centers: Our flagship facility features patented MIRO (Managed Internet Route Optimizer) technology. Our datacenter footprint extends globally. Infrastructure: Standardized server platforms and network infrastructure allow for easier support and maintenance resulting in aggressive service-level agreements at competitive prices. The Network Redux Difference Our Enterprise Virtual Servers give you the power and isolation of a dedicated server without the added cost, along with the ability to scale in real time. Enterprise Platforms, or Private Clouds, are geared for those whose requirements fall outside of standard hosting solutions and are custom designed to meet your specifications. All our solutions integrate powerful technology to help showcase your application to your audience.

2 Since we moved our environment to Network Redux s customized Drupal EVS Platform, our website runs lightning fast. Stiuart Gaston, ISSP Available Options Enterprise Virtual Server Virtualized using Citrix XenServer and residing on commercial grade equipment in a High Availability cluster, our Enterprise Virtual Servers offer quality infrastructure, scalable resources, stable environments and privacy. Each EVS is configured to your specifications and backed by our managed services. 24/7/365 Engineering Technical Support 99.99% uptime SLA Flexible Month to Month Contracts Full Root Access Continuous Third Party Monitoring Comprehensive, No Cost Data Migration Nightly System Backups Performed with 30 Day Retention Enterprise Platform Enterprise Platforms are premised on sound disaster recovery principles, best practice data replication, archiving and mirroring to on site and off site locations. Includes High Availability, Clustered N+1 Environments with access to DBA s and NoSQL Engineers. Private Clouds are customized to run anything: Linux, Unix, Windows. 24/7/365 Engineering Technical Support 99.99% uptime SLA Continuous Internal and Third Party Monitoring Proactive Maintenance, Updates and System Patches Security Threat Management, Unified Reporting Nightly System Backups, Off-Site Backup Management 4-Hour Database Server Backups Hardware, Software and Operating System Life Cycle Management Enterprise Build Platform At Network Redux we custom tailor every enterprise grade build specifically for the application and services it will be supporting. Our system architects live and breathe high demand, real-time scalable environments and know the best course of action to not only allow your application to make the most of it s resources but also to design pathways for large rapid growth from the beginning for public facing applications.

3 This graphic shows the security and high availability mechanisms of our EVS Platform.

4 Network Redux has been truly awesome with regard to dedicated support. They are proactive; we deal with the same people every time so they are familiar with our deployment and change history. Ken Robertson, Involver Data Centers Our clients benefit from one of the most robust network backbones available. Our powerful infrastructure is built above industry standards with a seamless, eco-friendly design. State-ofthe-art equipment with high-powered processes, memory and storage ensure an excellent, consistent online experience for users. We have access to data centers worldwide and Content Delivery Network (CDN) availability with 16 points of presence to enable rich media content for robust web based platforms. Data Center Locations Seattle, Washington Portland, Oregon Boston, Massachusetts Washington D.C. Resilient Design Our facilities are built for reliability being N+1 or more throughout with multiple entrance vaults for power and network as well as being out of a flood plain. Our infrastructure including our generators, UPS and cooling system is designed to maximize the uptime of your environment. It s also built for scalability and is extremely power dense allowing us to go as high as 12KW per rack giving us the ability to build out our infrastructure for our clients without traditional limitations. Our Network is Built for Business Our data centers highlight our dedication to doing things the right way. They detail how we go above and beyond to ensure that we always meet our SLA and that your online presence is safe with us. Carrier List: AT&T, Time Warner, XO Communications, Abovenet, Savvis, Cogent, Qwest, Spectrum Networks, Global Crossing, Sprint, Verizon Business, Verio, Level 3. We are Here for you 24/7/365 Your online presence doesn t sleep and neither do we. Many of our clients are global businesses and our data centers are staffed to meet the needs of that requirement. Our NOC staff is monitoring your network and server health 24/7/365 and our on-site security personnel are always in place ensuring your environment is safe.

5 Network Redux was founded in 2004 by Thomas Brenneke Physical Security Your peace of mind is valuable to us and we ensure the security of your data in a wide variety of ways inclduing 24 hour patrolling guards, video surveillance, intrusion detection, two levels of HID proximity card reader access, biometric keypad mantraps with dual authentication access and ballistic rated building access. Our Seattle facility is SSAE 16 SOC 2 certified. Protecting Against Disaster Our site is located away from any floodplains and has zoned dry-piped, pre-action fire suppression sprinkler system that can be both manually and automatically triggered. We also have zoned smoke/heat detection and the entire system is remotely monitored. Our facility is built from structural steel with reinforced concrete and has a Zone 3 seismic rating. Protecting Your Data Our backup architecture is designed to give you peace of mind. All of our clients receive data backups every 24 hours with 30 day retention in a format that allows file level restores. We also offer granular table level restores for MySQL databases with backups every 4 hours and 30 day retention. We offer plans with geographically diverse offsite SAN data replication ensuring data integrity in the event of a catastophic regional disaster. Privately Owned and Managed Infrastructure Our core strength is the ownership and management of our infrastructure. Premised on High Availability and distributed risk models, we have replicated our policies, procedures and practices across all layers of our infrastrcture. A Look Ahead, Technologies For a Healthy Ecosystem We understand the importance of being aware of our impact on the planet and it s resources and we implement a variety of techniques that help reduce our footprint including extensive use of virtualization and dense physical deployments allowing us to do much more with less impact.

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