Data Center Consolidation Disaster Recovery Cloud Computing

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1 Data Center Consolidation Disaster Recovery Cloud Computing Discussion and Overview September 9, 2010 John R. Savageau President

2 Discussion Topics Develop a national data center consolidation and disaster recovery plan Data Center Consolidation Power Facility Planning Facility Requirements Data Center Infrastructure Plan Primary processing sites Disaster recovery Move to Virtualization and Cloud Technologies

3 Government Data Center Reviews Individual ministries and agencies are operating critical national systems and applications in small computer rooms and server closets Data is either backed up locally (not offsite) or not backed up at all Limited or no redundancy for applications, power and telecom Pacific Tier Interviews in Vietnam, Indonesia, Moldova, Hawaii, Mongolia

4 Government Data Center Consolidation Not just an issue for Developing countries it is a common issue for most governments

5 Government Visions & Trends The starting point is this: in central government we have 130 data centers. Following a survey of central government s insourced and outsourced data centers, we asked the question: Do you need 130? The analysis was done by IT industry trade body Intellect. It said that we could significantly reduce the number from 130 to something like (John Suffolk/UK)

6 Data Center Consolidation VISION: Create a whole-of-government approach to data centers, disaster recovery, and business continuity. Provides standards and integration of the government s ICT infrastructure matching a wide range of government information needs in an optimal manner with regard to interoperability, development agility, cost, energy use, and operations. Adopt modern technologies and practices that will improve the effectiveness and efficiency of data center use Consolidate data centers in a model that will reduce duplication and un-necessary costs for base ICT infrastructure Match national objectives and business needs to ICT utility and protection of national data Australia

7 Consolidation Initiatives Consolidation Type Objectives Cost Savings Physical Consolidation Equipment Consolidation Reduce number of data centers through national data center colocation Migrate equipment to national data center locations with more favorable operating costs Replace existing hardware systems with a national standard Facility costs Hardware and Software maintenance Non-application specific admin staff Reduced unit costs Hardware costs Hardware maintenance Reduced unit costs Server/Storage Applications Library Communications Optimize the number of existing hardware platforms Replace low-end and inefficient servers with higher performance and cheaper systems Share backup, mirroring, and disaster recovery platforms Standardize basic applications used across government Provide multiple carriers and service providers to interconnect facilities/users High level of communications redundancy to provide 100% availability Number of servers Number of storage and backup devices Hardware maintenance Storage systems Reduced unit costs Software maintenance Software licensing Immediate availability Promotes price competition

8 Sun Consolidation Example Consolidated multiple European data centers into a single, UK facility Achieved an 80% operational space reduction 50% reduction in electrical power and cooling costs On a worldwide level the move to new technology has enabled Sun to: Reduce 267,000 square feet of data centre to 133,000 sqft Save around 4,100 tonnes of CO2 per year Consolidated design Cut power costs by 66% The Economics of DC Consolidation Increased processing power by around 450% (w/virtualization) Intellect/UK

9 Consolidation Supports Risk Management Centralized risk management Continuous monitoring (including security) Immediate nation-wide response to disasters Cost savings Single point of contact for vendor support Rapid expansion and technology agility Standardization and Interoperability US-CIO

10 Why Some Resist Consolidation NASCIO

11 Data Center Standards Building Site ISO/IEC 24764, TIA-942, BICSI Building Shell Standards differ primarily in terminology Recognized as the standard data center architecture for most enterprise Universally understood by construction, commissioning, and security Promotes standardization General Office Space Data Center Support Staff Offices Network and Building Operations Center Entrance Room/s Telecom Room (Main Distribution Frame) Serving Data Center Spaces Computer Room Data Center Floor Telecommunications & Equipment Rooms Serving Spaces Outside of the Data Center Data Center Electrical and Mechanical Rooms Storage Rooms and Loading Docks TIA-942 Relationship of Spaces within a Data Center

12 Disaster Recovery

13 Disaster Recovery Planning International DR/DRC/BCP standards NFPA 1600 (Process and Planning) ISO BS (UK) COBIT/ITIL Main objectives Safeguard data Respond quickly Restore operations - Monitor - React - Restore - Recover

14 Tiered Disaster Recovery Model Tier 1: Data backup with no hot site Off-site storage facility Manual process (tapes) Tier 2: Data backup with a hot site Backups on tape Restore systems from backup tapes in the event of a disaster Recovery time is more predictable Tier 3: Electronic vaulting Mission critical data is electronically vaulted High-speed communication circuits connect to an automated tape library at a remote site Tier 4: Point-in-time copies Disk-based backup Higher frequency network backups to disks Tier 5: Transaction integrity Consistency of data between the production and recovery data centers Little to no data loss in such solutions Dependent on the application in use. Tier 6: Zero or near-zero data loss Highest levels of data currency disk mirroring Tier 7: Highly automated, business integrated solution Integration of automation Recovery of the applications is automated No loss in application performance for end users Recommended for critical government systems and applications Tier Zero No business continuity plan. There is no saved information, no documentation, no backup hardware, and no contingency plan. The time necessary to recover in this instance is unpredictable. In fact, it may not be possible to recover at all. This applies to several ministrylevel data centers visited over the past year.

15 Best DR/BCP Plan for Developing Nations Primary processing location Backup processing location Mirrors primary processing location Can be used for load balancing Remote storage and archival Data files SaaS library images Backup Allows government operations continuity in the event of major disruption Primary Archive

16 Cloud Planning Virtualization and Cloud Computing Strategies for Developing Nation egovernment Plans

17 US Government View on Cloud Computing as the world s largest IT user If an individual can create a free account in a matter of minutes, and a small business can create its entire financial system online in a couple minutes, then why must the government spend billions of dollars building (similar) systems that may not be sensitive in nature? Vivek Kundra, the US Government s Federal Chief Information Officer

18 Issues and Concerns w/clouds Security of government information Personal Privacy of citizens Availability and performance Management and control Migration planning Cloud computing is not a silver bullet, but offers a transformational opportunity to fundamentally reshape the operations of government and close the IT gap (Kundra)

19 Cloud Characteristics Refresher On-demand and self-service Broad network access Resource pooling Rapid elasticity Measured service From NIST s Cloud Computing Definition

20 What a Cloud Brings to Governments A manageable pool of compute and storage resource (IaaS) An environment allowing creation of virtual data centers (PaaS) Standardization and rapid provisioning of applications (SaaS) Greater control over security Greater control over OPEX/CAPEX

21 Government Benefits of SaaS Data is stored on protected media Reduce the cost of IT workstations and equipment Reduce the risk of viruses and malware Central management of software versions and updates Application and data standardization Enhance potential for systems integration and data transparency across agencies Shared network and telecom resources

22 Government Roles in Cloud Create national policies and standards Data security Data formats Data and IT Governance Produce cloud computing solutions in support of government operations Provide guidance for both government and commercial initiatives Strategic roadmaps Best practices PPPs

23 Moldova Issues Obsolete or unsupported h/w, s/w Incompatible systems Old or non-existent documentation Loss of skilled or experienced staff Inability to meet business requirements Data security shortfalls Disaster recovery Standard access controls

24 Potential Cloud Plan for Moldova Distributed architecture Cloud processing mirrored in both primary and backup data centers Both locations are real time Disaster recovery is built into the distributed architecture Processing on demand for ministries and other government agencies Virtual data centers Storage and disaster recovery support Standard applications library Provides standardized applications throughout national ICT infrastructure Cheaper, maintainable, and promotes data mining for central government Promotes hosted and web-based applications Pushes storage and files into data center, away from laptops and unsecure media Transparency

25 The Road to Cloud Moldova Short term take away risk to data and facilities through central backup/dr and consolidation Cloud steps Designate and empower CIO/ICT leadership Project management Operations management (could be CTS) Develop project policy and priorities Identify pilot projects Process and integration engineering Technology and standards development Develop standardized applications SaaS Database Where possible, re-engineer with Commercial-off-the-Shelf (COTS) software/applications or supported Open Source

26 Cloud High Level Applications Shared Telecom Infrastructure Relieves the end-user from the burden of infrastructure Focus CAPEX/OPEX on core business National Data Center

27 Questions? John R. Savageau

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