mvam: mobile technology for remote food security surveys mvam: technologie mobile pour effectuer des enquêtes à distance sur la sécurité alimentaire

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1 mvam: mobile technology for remote food security surveys mvam: technologie mobile pour effectuer des enquêtes à distance sur la sécurité alimentaire September 16, 2014

3 What is the mvam project testing? Que teste le projet mvam? Live calls Appels téléphoniques Text message (SMS) Interactive voice response Serveur vocal interactif

4 Why are we piloting remote surveys? Pourquoi faire des enquêtes à distance? Performance criteria Survey turnaround time (délai d exécution) Cost per questionnaire Face to face survey Text message (WFP proof of concept, DR Congo *) 6 weeks 1-2 weeks 2 weeks $22 $3 - $5 $7 - $9 Live calls (WFP pilot in DR Congo and Somalia) Security Exposes enumerators to risk No boots on the ground, data collection possible in conflict areas *Source: WFP article in ODI s Humanitarian Exchange magazine, 2014

(WFP proof of concept, DR Congo *) 6 weeks 1-2 weeks 2 weeks $22 $3 - $5 $7 - $9 Live calls (WFP pilot in DR Congo and

5 An affordable way to implement simple surveys Une façon abordable d effectuer des enquêtes $25 Cost per questionnaire, North Kivu DRC (Katanga) $20 $15 DRC (N. Kivu) $10 Tajikistan Mauritania $5 Tanzania DRC (N. Kivu) $- Face to face Voice Text message Source: WFP face-to-face data on actual surveys costs from surveys remote conducted surveysin

Kivu) $10 Tajikistan Mauritania $5 Tanzania DRC (N.

6 How does mvam s voice project work? Comment fonctionne le projet mvam (partie vocale)?

7 Who are our partners? Qui sont nos partenaires? Humanitarian Innovation Fund InSTEDD Information and research firm USAID GeoPoll Tulane University

8 What we have learned: short SMS questionnaires and traditional surveys compare well DR Congo, 2013 Nos résultats: les enquêtes par SMS concordent bien avec les résultats des enquêtes traditionnelles RDC, 2013 Reduced CSI module (5 questions). Source: EFSA, mobile text survey

SMS concordent bien avec les résultats des enquêtes traditionnelles

9 What we have learned: voice surveys produce good quality, high frequency data DR Congo 2014 Nos résultats : les enquêtes par téléphone donnent des résultats de bonne qualité et à fréquence régulière 100% 90% 80% 70% % of households 60% 50% 40% 30% 20% 10% 0% Face-to-face Voice call Voice call Voice call Voice call Voice call Voice call Nov-13 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Source: mvam phone surveys, DRC Source: WFP phone surveys Poor Borderline Acceptable

households 60% 50% 40% 30% 20% 10% 0% Face-to-face Voice call Voice call Voice call Voice call Voice call Voice call

10 What we have learned: response rates to live calls, DR Congo and Somalia, 2014 Nos résultats : taux de réponse aux appels téléphoniques, RDC et Somalie, % 70% 60% 63% 68% 58% 63% 57% 55% 72% 73% 50% 45% 40% 30% 20% 10% 0% ROUND 1 ROUND 2 ROUND 3 ROUND 4 ROUND 5 ROUND 6 DR Congo Somalia Source: WFP phone surveys, 2014

80% 70% 60% 63% 68% 58% 63% 57% 55% 72% 73% 50% 45% 40% 30% 20% 10% 0% ROUND 1

11 How do our response rates compare to other surveys? Comparaison de nos résultats avec d autres méthodes 80% 75% 70% 65% 60% 75% 66% 68% 73% 63% 55% 50% 45% 52% 54% 48% 45% 57% 40% 35% 30% Listening to Dar, Tanzania Listening to South Listening to LAC, Sudan Peru mvam, DRC mvam, Somalia (25 rounds) (4 rounds) (Wave 1) (6 rounds to date) (3 rounds to date) Source: World Bank, 2012; WFP 2014

50% 45% 52% 54% 48% 45% 57% 40% 35% 30% Listening to Dar, Tanzania Listening to South Listening

12 What are our plans? Planification du projet mode experiment evaluation Phase 1, Voice: DR Congo, Somalia. HIF Grant. evaluation Phase 2, Text message + voice: 10 self-starter countries in different regions. USAID grant. June 2013 Dec 2014 mid-2015 Priorities for o o o o Evaluation of the voice pilot (Tulane University) Mode test (research and information firm) Ebola response pilot (Guinea, Liberia, Sierra Leone) Continued compilation and dissemination of evidence

June 2013 Dec 2014 mid-2015 Priorities for 2014-2015 o o o o Evaluation of the voice pilot (Tulane University) Mode

13 mvam and the Ebola food security response mvam et la sécurité alimentaire dans le cadre de l épidémie Ebola Strong case for remote data collection, due to restrictions to physical access and a need for higher frequency information Fort besoin d enquêtes à distance, vu les restrictions au travail de terrain et le besoin d informations régulières WFP will carry out 3 monthly rounds of remote data collection, from September to November, in each country Le PAM va collecter des données dans chaque pays durant 3 mois, de septembre à novembre Technologies will first include IVR and SMS, then live calls Les méthodes par serveur vocal interactif et SMS seront d abord utilisées, les appels téléphoniques ensuite Food security and market indicators Sécurité alimentaire et indicateurs de marché Learning component Composante d apprentissage

collection, from September to November, in each country Le PAM va collecter des données dans chaque pays durant 3 mois, de septembre à novembre Technologies will first include IVR and SMS, then live

14 @bauer_jm Thank you Merci mvam Video, WFP calling: what did you eat today? mvam page on WFP site mvam blog on Humanitarian Innovation Fund website Nesta guest blog, Home-grown innovation at WFP Article in the Guardian, Using mobile phones to better understand refugees' food needs CDAC Network guest blog, WFP Calling! Lessons from Voice Surveys in the Democratic Republic of Congo and Somalia Daily Development guest blog, Press 1 if you have not eaten today Humanitarian Practice Network article, A new tool in the toolbox: using mobile text for food security surveys in a conflict setting Article in the Africa Policy Journal (pp ), Tracking vulnerability in real time: Mobile text for food security surveys in eastern Democratic Republic of Congo

food needs CDAC Network guest blog, WFP Calling!

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