2012 RESULTS. February 12th, Jean-Paul AGON Chairman and CEO

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1 2012 RESULTS February 12th, 2013 Jean-Paul AGON Chairman and CEO

2 A SOLID AND DYNAMIC MARKET

3 WORLDWIDE 4.6 COSMETICS + * MARKET * 2012 % *excluding soaps and toothpastes provisional estimates Source : L Oréal estimates. Excluding exchange rate impact 3

4 WORLDWIDE COSMETICS MARKET * (ANNUAL GROWTH RATE) % *excluding soaps and toothpastes provisional estimates Source: L Oréal estimates. Excluding exchange rate impact 4

5 WORLDWIDE COSMETICS MARKET * BY GEOGRAPHICAL ZONE WESTERN EUROPE = *excluding soaps and toothpastes provisional estimates Source: L Oréal estimates. Excluding exchange rate impact 5

6 COSMETICS MARKET : WESTERN EUROPE * 2012 NORTHERN EUROPE % SOUTHERN EUROPE % WESTERN EUROPE 0.0 % *excluding soaps and toothpastes provisional estimates Source: L Oréal estimates. Excluding exchange rate impact 6

7 COSMETICS MARKET : WESTERN EUROPE * 2012 NORTHERN EUROPE % SOUTHERN EUROPE % WESTERN EUROPE 0.0 % 6 % OF THE WORLDWIDE MARKET *excluding soaps and toothpastes provisional estimates Source: L Oréal estimates. Excluding exchange rate impact 7

8 WORLDWIDE COSMETICS MARKET * BY GEOGRAPHICAL ZONE WESTERN EUROPE = NORTH AMERICA +4.4 % +6.5 % NEW MARKETS *excluding soaps and toothpastes provisional estimates Source: L Oréal estimates. Excluding exchange rate impact 8

9 COSMETICS MARKET : NEW MARKETS EXCLUDING JAPAN * 2012 ASIA, PACIFIC EXCL. JAPAN % LATIN AMERICA % EASTERN EUROPE % AFRICA, MIDDLE EAST % *excluding soaps and toothpastes provisional estimates Source: L Oréal estimates. Excluding exchange rate impact 9

10 WORLDWIDE COSMETICS MARKET * BY DISTRIBUTION CHANNEL 2012 LUXURY % MASS MARKET % HAIR SALONS % PHARMACIES % *excluding soaps and toothpastes provisional estimates Source: L Oréal estimates. Excluding exchange rate impact 10

11 A STRONG PERFORMANCE

12 5 REASONS FOR SATISFACTION 1 CAPACITY TO OUTPERFORM THE MARKET AN EXCELLENT VINTAGE FOR INNOVATIONS A MAJOR RENEWAL OF OUR BRANDS ACCELERATION OF OUR INTERNATIONALISATION STRONG VALUE CREATION AND STRONG PROFIT GROWTH 12

13 + 0.6 * % WESTERN EUROPE * % NORTH AMERICA * Like-for-like cosmetics sales growth 13

14 NORTH AMERICA * % * Like-for-like cosmetics sales growth

15 WESTERN EUROPE + 0,6 * % * Like-for-like cosmetics sales growth

16 WESTERN EUROPE 0.6 * % % + * Like-for-like cosmetics sales growth UNITED KINGDOM FRANCE % GERMANY % 16

17 % % % TURKEY GULF COUNTRIES INDIA CHINA % ARGENTINA % INDONESIA % * Like-for-like cosmetics sales growth 17

18 5 REASONS FOR SATISFACTION CAPACITY TO OUTPERFORM THE MARKET 2 AN EXCELLENT VINTAGE FOR INNOVATIONS A MAJOR RENEWAL OF OUR BRANDS ACCELERATION OF OUR INTERNATIONALISATION STRONG VALUE CREATION AND STRONG PROFIT GROWTH 18

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20 20

21 5 REASONS FOR SATISFACTION CAPACITY TO OUTPERFORM THE MARKET AN EXCELLENT VINTAGE FOR INNOVATIONS 3 A MAJOR RENEWAL OF OUR BRANDS ACCELERATION OF OUR INTERNATIONALISATION STRONG VALUE CREATION AND STRONG PROFIT GROWTH 21

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35 + 4.9 * % * Like-for-like sales growth 35

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40 5 REASONS FOR SATISFACTION CAPACITY TO OUTPERFORM THE MARKET AN EXCELLENT VINTAGE FOR INNOVATIONS A MAJOR RENEWAL OF OUR BRANDS 4 ACCELERATION OF OUR INTERNATIONALISATION STRONG VALUE CREATION AND STRONG PROFIT GROWTH 40

41 NEW MARKETS BECAME THE FIRST ZONE WESTERN EUROPE 35.6 % NORTH AMERICA 25.0 % 39.4 % NEW MARKETS 41

42 ASIA PACIFIC * % % % * Like-for-like cosmetics sales growth CHINA JAPAN INDIA % % THAILAND % INDONESIA 42

43 MEXICO % PANAMA % LATIN AMERICA * * Like-for-like cosmetics sales growth % % CHILE % % ARGENTINA BRAZIL % URUGUAY 43

44 EASTERN EUROPE * % % % * Like-for-like cosmetics sales growth % BALTIC STATES RUSSIA % POLAND % KAZAKHSTAN UKRAINE 44

45 % % TURKEY GULF COUNTRIES % PAKISTAN AFRICA, MIDDLE EAST * % NIGERIA % * Like-for-like cosmetics sales growth 45

46 CREATION OF A SUBSIDIARY IN SAUDI ARABIA

47

48 5 REASONS FOR SATISFACTION CAPACITY TO OUTPERFORM THE MARKET AN EXCELLENT VINTAGE FOR INNOVATIONS A MAJOR RENEWAL OF OUR BRANDS ACCELERATION OF OUR INTERNATIONALISATION 5 STRONG VALUE CREATION AND STRONG PROFIT GROWTH 48

49 2012 RESULTS IN MILLION EUROS CONSOLIDATED SALES 22, % 49

50 2012 RESULTS IN MILLION EUROS CONSOLIDATED SALES 22, % OPERATING PROFIT 3, % 50

51 2012 RESULTS IN MILLION EUROS CONSOLIDATED SALES 22, % OPERATING PROFIT 3, % NET PROFIT * 2, % * Attributable to owners of the Company 51

52 2012 RESULTS IN MILLION EUROS CONSOLIDATED SALES 22, % OPERATING PROFIT 3, % NET PROFIT * 2, % EARNINGS PER SHARE ** ( ) % * Attributable to owners of the Company ** Diluted earnings per share based on net profit excluding non-recurring items, attributable to owners of the company 52

53 2012 RESULTS IN MILLION EUROS CONSOLIDATED SALES 22, ;4 % OPERATING PROFIT 3, % NET PROFIT * 2, % EARNINGS PER SHARE ** ( ) % OPERATING NET CASH 2, % * Attributable to owners of the Company ** Diluted earnings per share based on net profit excluding non-recurring items, attributable to owners of the company 53

54 2012 RESULTS IN MILLION EUROS CONSOLIDATED SALES 22, % OPERATING PROFIT 3, % NET PROFIT * 2, % EARNINGS PER SHARE ** ( ) % OPERATING NET CASH 2, % * Attributable to owners of the Company ** Diluted earnings per share based on net profit excluding non-recurring items, attributable to owners of the Company 54

55 DIVIDEND PER SHARE IN EUROS 2.30 * % * Proposed at the Annual General Meeting to be held on April 26th, février

56 A GREAT YEAR OF TRANSFORMATION AND PROGRESS 56

57 A GREAT YEAR OF TRANSFORMATION AND PROGRESS 1 TRANSFORMATION OF RESEARCH AND INNOVATION ROLL-OUT OF PRODUCTION FACILITIES DIGITAL REVOLUTION OPTIMISATION OF GROWTH DRIVER PRODUCTIVITY PROGRESS IN ALL FIELDS OF SOCIAL RESPONSIBILITY 57

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59 12 février LARGEST HAIR RESEARCH CENTRE IN THE WORLD

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61 A WORLDWIDE RESEARCH Worldwide centre Regional Hubs 61

62 CREATION OF A HUB IN INDIA 62

63 A GREAT YEAR OF TRANSFORMATION AND PROGRESS TRANSFORMATION OF RESEARCH AND INNOVATION 2 ROLL-OUT OF PRODUCTION FACILITIES DIGITAL REVOLUTION OPTIMISATION OF GROWTH DRIVER PRODUCTIVITY PROGRESS IN ALL FIELDS OF SOCIAL RESPONSIBILITY 63

64 2 NEW PLANTS IN 2012 Plant openings in 2012 Existing plants 64

65 2 NEW PLANTS IN 2012 Source : Plant openings in 2012 Existing plants 65

66 1 NEW PLANT IN 2013 Plant opening in 2013 Existing plants 66

67 14 février

68

69 14 février

70 14 février

71 A GREAT YEAR OF TRANSFORMATION AND PROGRESS TRANSFORMATION OF RESEARCH AND INNOVATION ROLL-OUT OF PRODUCTION FACILITIES 3 DIGITAL REVOLUTION OPTIMISATION OF GROWTH DRIVER PRODUCTIVITY PROGRESS IN ALL FIELDS OF SOCIAL RESPONSIBILITY 71

72 M COMMERCE E COMMERCE 72

73 73

74 74

75 ON LINE MEDIAS 75

76 E-COMMERCE +35% 76

77 E-COMMERCE +43% 77

78 A GREAT YEAR OF TRANSFORMATION AND PROGRESS TRANSFORMATION OF RESEARCH AND INNOVATION ROLL-OUT OF PRODUCTION FACILITIES DIGITAL REVOLUTION 4 OPTIMISATION OF GROWTH DRIVER PRODUCTIVITY PROGRESS IN ALL FIELDS OF SOCIAL RESPONSIBILITY 78

79 79

80 A GREAT YEAR OF TRANSFORMATION AND PROGRESS TRANSFORMATION OF RESEARCH AND INNOVATION ROLL-OUT OF PRODUCTION FACILITIES DIGITAL REVOLUTION OPTIMISATION OF GROWTH DRIVER PRODUCTIVITY 5 PROGRESS IN ALL FIELDS OF SOCIAL RESPONSIBILITY 80

81 81

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83 WE ARE FACING THE FUTURE WITH OPTIMISM AND CONFIDENCE 83

84 WE ARE FACING THE FUTURE WITH OPTIMISM AND CONFIDENCE 1 CONFIDENCE IN THE POSITIVE DYNAMICS OF OUR BUSINESS AND OUR MARKET CONFIDENCE IN THE FORCE OF OUR MISSION CONFIDENCE IN THE FUNDAMENTAL STRENGTHS OF L'ORÉAL 84

85 BEAUTY IS ETERNAL 85

86 BEAUTY IS UNIVERSAL 86

87 BEAUTY IS A PERMANENT QUEST 87

88 BEAUTY IS A PERMANENT QUEST 88

89 BEAUTY IS A PERMANENT QUEST 89

90 BEAUTY IS A PERMANENT QUEST 90

91

92 WE ARE FACING THE FUTURE WITH OPTIMISM AND CONFIDENCE CONFIDENCE IN THE POSITIVE DYNAMICS OF OUR BUSINESS AND OUR MARKET 2 CONFIDENCE IN THE FORCE OF OUR MISSION CONFIDENCE IN THE FUNDAMENTAL STRENGTHS OF L'ORÉAL 92

93 OUR MISSION TO OFFER THE BEST OF BEAUTY TO ALL THE WOMEN AND ALL THE MEN ON THE PLANET IN TERMS OF QUALITY, EFFICACY AND SAFETY TO MEET ALL THEIR BEAUTY NEEDS AND DESIRES IN THEIR INFINITE DIVERSITY. 93

94 UNIVERSALISATION 94

95 1 BILLION NEW CONSUMERS 95

96 WE ARE FACING THE FUTURE WITH OPTIMISM AND CONFIDENCE CONFIDENCE IN THE POSITIVE DYNAMICS OF OUR BUSINESS AND OUR MARKET CONFIDENCE IN THE FORCE OF OUR MISSION 3 CONFIDENCE IN THE FUNDAMENTAL STRENGTHS OF L'ORÉAL 96

97 THE MOST POWERFUL R&I IN THE INDUSTRY 97

98 INNOVATION AND QUALITY 98

99 A UNIQUE PORTFOLIO OF BRANDS 99

100 NET PROFIT * SINCE Net profit excl. non-recurring items (in m ) *Net operating profit, excl. non-recurring items attributable to owners of the company, with Synthélabo consolidated fully up to 1998; net profit excl. non recurring items attributable to owners of the company, with Sanofi-Synthélabo equity consolidated from 1999 to 2004; net profit excl. non-recurring items attributable to owners of the company including Sanofi dividend from 2004; IFRS since

101 THE EXCEPTIONAL STRENGTH OF OUR TEAMS 101

102 AMBITION TO CONTINUE OUR CONQUEST OF THE WORLDWIDE MARKET TO OUTPERFORM THE GROWTH OF THE MARKET TO STRENGTHEN OUR LEADERSHIP AND INCREASE OUR PROFIT 102

103

104 Thierry Prévot Group General Manager, Financial Communications and Strategic Prospective Analysis Tel. : Fax : Françoise Lauvin Head of Investor Relations Tel. : Fax : Avertissement / Disclaimer «Ce document ne constitue pas une offre de vente ou la sollicitation d une offre d achat de titres L Oréal. Si vous souhaitez obtenir des informations plus complètes concernant L Oréal, nous vous invitons à vous reporter aux documents publics déposés en France auprès de l Autorité des Marchés Financiers (également disponibles en version anglaise sur notre site Internet document peut contenir certaines déclarations de nature prévisionnelle. Bien que la Société estime que ces déclarations reposent sur des hypothèses raisonnables à la date de publication du présent communiqué, elles sont par nature soumises à des risques et incertitudes pouvant donner lieu à un écart entre les chiffres réels et ceux indiqués ou induits dans ces déclarations.» "This document does not constitute an offer to sell, or a solicitation of an offer to buy, L Oréal shares. If you wish to obtain more comprehensive information about L Oréal, please refer to the public documents registered in France with the Autorité des Marchés Financiers (which are also available in English on our Internet site: document may contain some forward-looking statements. Although the Company considers that these statements are based on reasonable hypotheses at the date of publication of this release, they are by their nature subject to risks and uncertainties which could cause actual results to differ materially from those indicated or projected in these statements."

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