Crafting architecture governance into IT business processes

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1 ~ Enterprise Architecture in Shoprite ~ Crafting architecture governance into IT business processes EA Forum Cape Town, South Africa March 30, 2012 Jean Buÿs Enterprise Architect Shoprite Group of Companies Shoprite IT Slide 1

2 Introduction Shoprite IT Slide 2

3 Introduction to Shoprite Shoprite Group of Companies - the leading food retailer on the continent - Africa's largest food retailer Operates 1303 corporate and 427 franchise outlets 16 countries across Africa & Indian Ocean Islands Turnover of R72,298 billion - June Head quarters situated in the Western Cape. Shoprite IT Slide 3

4 Crafting architecture governance into IT business processes The TOGAF ADM is a generic method and it is specifically recommended that the ADM should be tailored to the needs of the specific organization. This presentation provides an overview of The architecture governance authorities in Shoprite How architecture governance and processes has been integrated into IT business processes (live walkthrough) Shoprite IT Slide 4

5 Governance Definitions Levels of Governance within the Enterprise [as defined in TOGAF 9] Corporate Governance Technology Governance IT Governance Architecture Governance IT Governance [King III] "IT governance can be considered as a framework that supports effective and efficient management of IT resources to facilitate the achievement of a company s strategic objectives. Architecture Governance [TOGAF 9] The practice and orientation by which enterprise architectures and other architectures are managed and controlled at an enterprise-wide level. IT Governance: The what, who, and how controls needed to achieve IT objectives [me] Identify what needs to be controlled: IT domains that require decision making (eg IT investments, architecture, development, etc.) Identify who must control: People accountable for investments, architecture, etc. decisions Define how to execute: Policies and procedures (processes) to control execution of investments, architecture, etc. The overall objective is to achieve the company s strategy (why) Get the right people to do the right thing at the right time in the right way Shoprite IT Slide 5

6 Architecture Governance for Shoprite Architecture Governance Why: Ensure that architectures meet objective, adheres to architecture principles and conform to IT standards What: Defines architecture principles, reference architectures, standard architecture patterns, architecture content requirements, architecture modeling standards, and architecture tools Who: Defines the governance bodies that are accountable and responsible for architecture How: Defines required architecture processes and review gates. Manage change to implement them Shoprite IT Slide 6

7 Governance Structures Shoprite IT Slide 7

8 Governance Structures Board Shoprite Holdings Board Company IT Audit and Risk Committee IT Governance, Risk and Compliance Committee Ensures that IT solutions meet objectives, adhere to principles and conform to standards Architecture Review Solution Assessment Team Enterprise Architect Dev Manager BI and Int Manager Technical Services Manager Architecture Committee CIO Enterprise Architect Dev Manager BI and Int Manager Bus Solutions Manager Business Stakeholders IT Technical Advisors SOA Architect Technology Architect Technical Services Manager IT Service Support Manager IT Governance Manager R&D Manager IT Info Security Manager Design Review Business Design Review Team Business Architect Business Analysts Application & Data Design Review Team Solution architects SOA architect Software engineers COTS specialists Technology specialists Technology Design Review Team Technology Architect Technology Specialists Shoprite IT Slide 8

9 Architecture & Design Processes The Shoprite IT Process Landscape was created using various Reference Frameworks TOGAF RUP COBIT ITIL ITUP (IBM Tivoli Unified Process) PMBOK There are 4 architecture iterations defined in the Shoprite IT Processes 1. Develop enterprise architectures (contextual) 2. Develop BRD and IT solution vision (conceptual) 3. Develop of architecture for IT solutions (conceptual and logical) 4. Develop of detailed designs for IT solutions (logical and physical) 4 Iterations Shoprite IT Slide 9

10 TOGAF ADM Summary Demo: Crafting these architecture process into IT So, Come up to the lab, and see what's on the slab. I see you shiver with antici pation. Shoprite IT Slide 10

11 Shoprite IT Business Processes Shoprite IT Slide 11

12 Architecture Reviews Output Repository Shoprite IT Slide 12

13 Final thoughts on changing your organisation "And it ought to be remembered that there is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things. Because the innovator has for enemies all those who have done well under the old conditions, and lukewarm defenders in those who may do well under the new. - Nicolo Machiavelli c 1505 Shoprite IT Slide 13

14 Questions? Shoprite IT Slide 14

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