Enterprise Architecture Service

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1 Service Service Definition Government Procurement Service - G-Cloud III Services - Q-LOT4-13 February 2013 Contact:

2 Service Contents Contents 01 Executive Summary Service About SapientNitro... 6 COPYRIGHT 2013 SAPIENT CORPORATION 2

3 Service 01 Executive Summary 01 Executive Summary SapientNitro s service enables our clients to translate their business goals and strategic objectives into a digital technology roadmap. Our service captures an enterprisewide view of our client s business and technology landscape to develop a value based, integrated and secure architectural governance and delivery framework. We ensure our suggested framework aligns our client s information, application & technology architecture with business strategy. Our Enterprise Architect (EA) works closely with our client s business stakeholders, C-level Executive team, design authority and project delivery teams. The EA will own the vision, driving forward the change through delivery of technology. Project Specification & Selection Agile & SapientNitro s G-Cloud Services Map SapientNitro is part of the Sapient group which has 35+ offices globally. As a group, we offer technology, marketing, branding and user experience services Sapient s approach is Agile-based and underpinned by 20 years of experience in delivering creative solutions to complex business problems on time and on budget. Our success rates are nearly three times the industry average We currently deliver cloud solutions internationally to both public and private sectors, such as government services, FMCG, leisure and tourism, and automotive COPYRIGHT 2013 SAPIENT CORPORATION 3

4 Project Specification & Selection Agile & Service 02 Service 02 Service We believe plays a key role in translating our client s business vision and strategy into IT strategy and implementation plans which deliver improvements that are maintainable, reliable, secure, and scalable moving forward. As an enterprise moves towards cost effective technological solutions like cloud, our Enterprise architecture services ensure that our client s strategic business objectives are achieved through cloud technology framework. Our Architects look across the client s enterprise to understand their business vision, short term and long term strategy. We analyse business and information requirements and align solutions to the business and IT strategy. We get involved with our clients right from project specification phase to project design and support phase playing a dynamic role in governance, implementing architectural vision, roadmaps and designs for Information, Application and Technology Architectures. Our Enterprise Architectural services also provide comprehensive support for all aspects of enterprise architecture management. Project Specification Phase Our services play an important role in the selection of appropriate technology and vendor to achieve their strategic objectives. Information Architecture Our service defines the information requirements and constraints and from this will set the architecture vision, roadmap and design. Activities would be likely to include: Assess current state information & data architecture and set blue print for future state information & Data architecture using cloud technology Provision of information & data architecture to enhance information based intelligent decision making capabilities Bringing Information and Data Architecture practices for process, policies and standards Definition of information and data governance to ensure the correct control, communication and definition to achieve the strategic objectives Definition of the relevant Cloud information & data security, access policies and standards that is appropriate for each client s environment Planning for the data quality needs of the organization and the consistent distribution of data across all channels Application Architecture Our service will define solution and application strategy which is in-line with business objectives to ensure: Application of Cabinet Office/Government policies and Strategies. E.g.: Open Source and Open Standards Definition of Cloud best practices in terms of process, policies, expected outputs, standards The assessment of current state application architecture and tailor future state cloud hosted architecture which is scalable, sustainable and easy to support and maintain To define governance board to govern architectural changes and enhancements Define Architecture policies and standards (including security) To ensure application architecture provide and support business improvement that is cost effective COPYRIGHT 2013 SAPIENT CORPORATION 4

5 Project Specification & Selection Agile & Service 02 Service Technology Architecture We define our client s Technology architecture which enables them to achieve their short term business objectives and driving towards enterprise long term strategic goals. Our capability defines and manages the relationships and dependencies between vision, business processes, business initiatives and technologies. We have been helping our clients from various industry domains who has ambition to extend their IT service delivery portfolio and seamlessly adapt cloud technology to maximise business returns With our experience of delivering cloud technology based projects, we understand the challenges involved in the technology move from existing technology model to a cloud architecture. Our Architect manages these challenges by coordinated planning across all business and technology teams and help proposing various architecture model from private, hybrid or community cloud, based associated business value Activities to achieve this likely to include: Definition of IT roadmaps and plans Improving quality is delivered through goal driven planning Maintaining cost and operational efficiency by minimising IT Diversity and exploiting existing assets Tailoring the future state technology architecture to maximise existing and Cloud technology Ensure to maximize our client s existing infrastructure along with cloud Definition of governance changes and enhancements are in line with the organisational goals Following industry standard methodologies (e.g. TOGAF) where appropriate We define application integration standards on cloud, as not many integrations standards are available in market as cloud technology is continuously evolving Our comprehensive approach addresses areas like technology architecture ownership, security and reliability that are tough to implement in cloud computing We setup Board for our clients, which will be responsible for providing recommendations to all cloud related projects and architectural change activities Integration Architecture For Cloud computing, integration and security are essential components. We ensure our client s existing architecture is efficiently and securely integrated with Cloud architecture. We define integration policies and standards to be followed and ensure the application integration approach is feasible, reliable, secure and performant. Security Architecture Security is key to the successful deployment and safe use of Cloud services. The definition and design of a secure architecture which supports an organisation s requirements and policies is key to our service. This is likely to include and might vary based on business criticalities: Assessing the current state and define future state cloud security architecture Define and security process, policies and standards Define and implement the appropriate governance to ensure the organisations on-going security Working with CLAS consultants on the accreditation (RMADS) of enterprises and applications COPYRIGHT 2013 SAPIENT CORPORATION 5

6 Project Specification & Selection Agile & Service 03 About SapientNitro 03 About SapientNitro SapientNitro has more than 35 offices in North America, Europe and Asia and is the technology and marketing services group of Sapient (NASDAQ: SAPE), a leading global services and consulting firm. We provide a full range of services from branding, user research and experience design through e-commerce to sophisticated analytics and database management. We offer quantifiably the deepest technological capabilities of any agency in this space. At the heart of Sapient s culture is a drive toward client success through a deep and rich understanding of business and customer goals. We consider the following to be among our unique strengths that distinguish us from our competitors: Unique creativity We have capabilities ranging from above the line advertising to below the line marketing, interaction design, business strategy and merchandising and technology, all working with no silos and using the same set of processes. With all those capabilities under one roof, in a unified process we are able to create impactful solutions for our clients. Ability to deliver We deliver the right results with unmatched consistency. Our track record for delivery is second to none. Our clients value us for providing industry expertise and technologies that solve their most complex business challenges, and for creating solutions that achieve high adoption by end users and most importantly measurable business results. We have achieved a success for our clients at nearly three times the industry average (source: Standish Group). Technology No other agency has our depth of technical expertise. Over the past 20 years we have been pioneers in integrating open systems, client-server computing, distributed computing models, cloud computing, object-oriented analysis and programming. Our position as a technology innovator over the past decade is a strength that few firms can match. We view advanced technology as a means to an end, not the end itself. By starting with clear business objectives, we ensure that our solutions provide true business value and creative excellence. Core values Creating and maintaining outstanding relationships with our clients is fundamental to our success. Our excellent client relationships derive from involving clients deeply in projects and solutions we deliver, building a high degree of trust, a forthright and direct approach to client interactions, constant focus on doing the right thing for the client, and a commitment to making the overall experience a positive and enriching one. In fact, in our last client feedback survey, 95% of our clients said they enjoyed working with us. Today, our client satisfaction scores are the highest in our history. 3D SOUND MOTION APPS SEARCH CREATIVE EXECUTION MEDIA MOBILE MARKETING TECHNOLOGY USER EXPERIENCE WEB DEV & DESIGN COMMERCE STRATEGIC PLANNING DIGITAL MERCHAN- DISING INNOVATION LAB CUSTOMER INSIGHTS ANALYTICS RESEARCH COPYRIGHT 2013 SAPIENT CORPORATION 6

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