Enterprise Architecture Roles in Delivering Business Capabilities

Transcription

1 Enterprise Architecture Roles in Delivering Business Capabilities Alecia Heng Committee, IASA Malaysia President, Gorgeous Geeks, SIG IASA Malaysia Chief Business Architect, ATD Solution/ATD Learning Asia Pacific / / 1

2 Why Enterprise Architecture adop3on now? Ø Laws and regulations US Clinger-Cohen Act & Sarbanes-Oxley in the US EU Directives on the IT Award of Public Contracts Ø Current IT systems do not longer meet the needs of the business Fragmented, lack of response and many duplicated Ø Lack of Investment Values in IT i.e. Little or No ROI Budget often focussed on system maintenance Ø Chaotic Project Management Office - Lack of skills, requirements, scope, resources, etc Ø Critical to business success - Good information management = competitive advantage Ø The need in meeting enterprise expectations - SLA (Service Level Agreement) and OLA (Operational Level Agreement) Business IT Architecture Series ASIA

3 Gartner Predict 2013 Enterprise Survey on the Impacts of Talents/Skills towards Business 42% 23% 20% 15% Business IT Architecture Series ASIA

4 Enterprise Architecture Health Check as Good Indicator for SeIng Up Enterprise Transforma3on Program Where are You? Frozen in the past Operational & IT spending increases Limited access to information Little flexibility No IT agility IT delivers little business values In the Abyss Uncontrollable operational & IT spending IT as Huge Cost Center IT in the Fire- Fighting Modes Competitive IT Spending under control IT Supports business operation Effective new development IT Architecture blueprint in place IT Governance in place Leading Business & IT Integration IT Architecture Framework in place Enterprise Architecture Organization (EAO) in place IT delivers Strategic Business values IT as Profit Center Business IT Architecture Series ASIA

5 IT Architecture Landscape based on F- T- S F Existing IT Architecture Frameworks e.g.: TOGAF, DODAF, MODAF, FEAF, Zachman Enterprise Architecture Framework, etc Existing T New Since 2009 S IT Architecture Technologies e.g.: IBM Technology, Cisco Technology, Oracle Technology, Microsoft Technology, Database Technology, Java &.NET Platforms, etc IT Architecture Skill Sets by IASA and based on ITABOK i.e. IT Architecture Body of Knowledge Business IT Architecture Series ASIA

6 Components that Make Up Enterprise Architecture & EAO (Enterprise Architecture Office) Enterprise Architecture Office Business IT Architecture Series ASIA

7 One of the Main Driver for EA Adop3on is.. Understanding the Business Requirements IT World Physical World Business IT Architecture Series ASIA

8 The Outcome when Par3al Fit of IT to the Business Highest Technology Priority: Be]er Fit of IT to Business Business IT Architecture Series ASIA

9 Enterprise Challenges... Too many Islands of IT Systems & Huge Cost to the Business Project 1 EAI Project A Project 2 Project Team 1 EAI Project Project Team 2 Project n Project 3 Project Team n EAI Project B Project Team 3 Business IT Architecture Series ASIA

10 Yet, Another Enterprise Challenge... Absence of IT Architecture Prac3ces & Strategic Integra3on Business Strategy Business Strategy: - Not promises - Not about What to do - Focus on How to do - Have execution plan - Continues validation and verification Business, User & Functional Requirements Enterprise Architecture Strategy IT Governance Architecture Blueprint IT Systems/ Applications IT Infrastructure Business IT Architecture Series ASIA

11 Business & IT Model with Li]le Integra3on BUSINESS Business drives IT projects Finance Apps Business siloed by IT Business model Technology model Inward technology driven view System Server DB Mainframe Solutions impose constraints to business IT Applications Business IT Architecture Series ASIA

12 Fully Integrated Business & IT Model through Enterprise Architecture Adop3on BUSINESS Corporate Governance Processes Requirements and solutions closely aligned Business model Soft boundaries (process & services) EA Governance Technology model Outward business-driven view IT Governance TECHNOLOGY Applications Business IT Architecture Series ASIA

13 Enterprise Architecture for Business and Technology Integra3on Model Business view Business strategy Business Processes Business & Technology Integration Applications Technology view Technology Strategy Strategic aspirations Business plan Business initiatives Execution model Business processes Business relationships Business rules Domains of coherent functionality and information IT Architecture integrates IT to business KPI & Metrics Application programs and modules Information delivery portals Data model & query tools Hardware, storage, OS, network infrastructure Middleware, databases, Systems management Business IT Architecture Series ASIA

14 Enterprise IT Agility to Shorten Business Processing 3me AND Deliver Business Values Business Process Cycle Times have collapsed! 30 minutes 5 seconds 20 minutes 30 seconds 8 hours 10 seconds Trading analytics Airline operations Call center inquiries 1 day 5 minutes Track financial position 1 day 15 minutes Supply chain updates Mail express fax 3 days 45 seconds Document transfer 3 days 1 hour Phone activation 1 month 1 hour Refresh data warehouse 5 days 1 day Trade settlement 24 hours Build-to-order PC , Seconds Business IT Architecture Series ASIA

15 Embracing the Technology For Enterprise Agility through IT Architecture Adop3on Agility" is the ability of an organization to sense environmental change, and respond efficiently and effectively to that change. Analyst Quote Information Architecture Business Architecture Awareness Right Information / Data Knowing what is going on Productivity Right Processes And Operations Executing Well Day-to-day IT & Business Agility Flexibility Right Options Confronting Expected Change Adaptability Right Reactions Confronting Unexpected Change Software Architecture Infrastructure Architecture Business IT Architecture Series ASIA

16 Enterprise Architecture Analogy on Travel Journey from KL to Penang by Car Ø Typically can be reached around 5 hours Ø Without EA ~ No Preparation Ø No Business Architecture ~ No Direction Ø No Data Architecture ~ No Car Information Ø No Application Architecture No Engine Check Ø No Infrastructure Architecture No Highway Ø Hence, arrived Penang in 5 months Ø With EA ~ Full Preparation Ø Business Architecture ~ GPS Direction Ø Data Architecture ~ Car Information Ø Application Architecture Engine Checked Ø Infrastructure Architecture Travel by Highway Ø Hence, arrived Penang within 5 hours safely Business IT Architecture Series ASIA

17 Enterprise Architecture Development Method in a Nutshell based on TOGAF 9.1 > P: Establishing EA Governance > P: Getting Management Buy-in > P: Preparing Enterprise Transformation > P: Defining EA Principles > A: Implementing Enterprise Vision and Strategy > H: Managing Business & Technology Change > G: Implementing Projects & Executing Governance > F: Approving Projects & Finalizing Project Plan Business IT Architecture Series ASIA 2013 > E: Consolidating Gaps & Prioritizing projects > B: Developing Business Architecture Gaps > C: Developing Data Architecture Gaps > C: Developing Application Architecture Gaps > D: Developing Infrastructure Architecture Gaps 17

18 Integrated ATD GREAT Development Approach Business IT Architecture Series ASIA

19 Input Informs the required capability Ensures Realization of Business Vision Enterprise Architecture Activities Architecture Capability Framework Sets targets, KPIs, budgets for architecture roles Drives need for Architecture Capability maturity Output Business Vision and Drivers Business needs feed into architecture Ensure Business Understanding Architecture Development Method ADM Guidelines & Techniques Architecture Content Framework Delivers new business solutions through Project Management Office (PMO) TOGAF ADM & Content Framework Business Capabilities Informs the Business of the current state Enterprise Continuum & Tools TOGAF Reference Models Operational changes cause updates TOGAF Enterprise Continuum & Tools Business IT Architecture Series ASIA

20 FIVE Business Values in Measuring the IT Architecture Return Of Investment (ITA- ROI) Based on D. Rico 2006 (with $ or # or % ROI) Business IT Architecture Series ASIA

21 FIVE Ac3on Steps to Achieve Successful Enterprise Transforma3on Program 1) Integrate Business and IT together Ø IT as part of the Business and IT is the Business Ø 50%-50% equal shares on every technology initiatives 2) Establish Common Stakeholders Communication Platform between Business and IT teams Ø Avoid GIGO ~ Garbage-in and Garbage-out Ø Requirements that cannot be described and documented then it cannot be implemented by IT Ø Faster time to market for new innovations and capabilities Business IT Architecture Series ASIA

22 FIVE Ac3on Steps to Achieve Successful Enterprise Transforma3on Program Cont 3) Provide End-to-End Full traceability from Business Requirement to Design to Implementation and Vice Versa User Reqrmnt Business Process Modeling Business Requirement Architecture (Use Case Diagrams) Object Oriented Analysis & Design + Design Patterns Application Code (Implementation) Business IT Architecture Series ASIA

23 FIVE Ac3on Steps to Achieve Successful Enterprise Transforma3on Program Cont 4) Embrace the IASA ITABoK (IT Architecture Body of Knowledge) skill sets to continue delivering Business Values of Technology Ø Think Technology, but Write & Speak Business Ø All IT projects must deliver business values/roi Ø All IT activities need to assign with the business Metrics Ø Applying the art and science in designing and delivering valuable technology strategy for the business Business IT Architecture Series ASIA

24 FIVE Ac3on Steps to Achieve Successful Enterprise Transforma3on Program Cont 5) Adopt and Adapt the TOGAF Enterprise Architecture Framework for successful journey of Office Transformation program Ø Critical to business survival and success through IT Agility to evolve in dynamic business environment Ø To help PMO in delivering more successful IT projects Ø Faster development and realization of business capabilities for enterprise growth Ø Reduce and protect Risks for future IT investment Business IT Architecture Series ASIA

25 Thank You, Q&A Business IT Architecture Series ASIA