Training Catalogue 2016

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1 Training Catalogue 2016

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3 JLB Training Partners JLB is a proud training partner with the following organisations: Abtin Persia, Iran AOQ (South Australia) Standard Consulting (Queensland) TQCSI (Advance) TQCSI (Ankara) TQCSI (Bulgaria) TQCSI (Egypt) TQCSI (Izmir) TQCSI (Japan) TQCSI (Kuwait) TQCSI (Lebanon) TQCSI (Malaysia) TQCSI (Mediteco) TQCSI (Pakistan) TQCSI (Singapore) TQCSI (Taiwan) TQCSI (UAE) TQCSI (Vietnam) 3

4 About JLB JLB was established in in 1988, after recognising a need to assist organisations, handson, implement best practice initiatives. Today, JLB has grown nationally and ranks among the largest in Australia, proudly assisting more than 1000 organisations in business development, particularly implementing management systems. JLB specialises in developing and implementing tailored Quality, Environmental, Safety, Food Safety and Integrated Management Systems across a broad range of industries within Australia. The three generations of Bates Pictured: John Bates, Craig Bates, Sean Bates (seated). JLB is also a leader in ISO based Information Security, Asset Management and Management Systems implementation, assisting medium to large organisations from initial development, through to third-party certification. JLB is an Exemplar Global Training Provider for the Quality, Environmental, Safety, Food Safety, and Information Security competency units. While Head Office remains in South Australia, we have established branches in Brisbane, Darwin, Melbourne, Perth and Sydney, and consult throughout Australia and South East Asia. All of our consultants are experienced professionals who work together to deliver the best possible service to our clients. 4

5 N E W Y E A R P R O M O T I O N Enrol two attendees in any course and enrol a third for free! Claiming this offer: Contact our Training Coordinator: training@jlb.com.au Alternatively, free call to book your seats and redeem this offer. *Offer ends 30/06/2016. Offer only applicable to participants enrolling in the same course from the same company. 5

6 Integrated Management System Lead Auditor Course Our Integrated Management System Lead Auditor Course is delivered across 5 days and provides a comprehensive understanding of ISO 9001, ISO 14001, and WHS 18001/4801 before delving into the practical auditing skills required to perform audits against integrated management systems as either part of a team or an audit team leader. It also provides a comprehensive understanding of ISO Guidelines for Auditing Management Systems. This course includes Modules AU, QM, EM, OH & TL (Exemplar Global TPECS). Recognition of prior learning will be awarded for Modules AU & TL if they have been completed within the previous three years. Who Should Attend? If you are developing and implementing an integrated management system Auditor s wanting to advance their career If you want to improve an existing QMS/EMS/WHS If you want to conduct internal audits of a QMS/EMS/WHS If you want to conduct external audits of a QMS/EMS/WHS as part of a team or an audit team leader May September 2016 Club Quality Members - $2,400 Non Members - $3,000 6

7 Quality Management System (ISO 9001) Lead Auditor Course Our ISO 9001:2015 Lead Auditor Course is delivered across 5 days and provides an overview of ISO 9001, before delving into the practical auditing skills required to perform audits against quality management systems as either part of a team or an audit team leader. It also provides a comprehensive understanding of ISO Guidelines for Auditing Management Systems. This course includes Modules AU, QM, and TL (Exemplar Global TPECS). Recognition of prior learning will be awarded for Modules AU and TL if they have been completed within the previous three years. Who Should Attend? Quality Representatives Managers Auditor s wanting to advance their career Consultants If you want to conduct internal audits of a QMS If you want to conduct external audits of a QMS as part of a team or an audit team leader June October 2016 Club Quality Members - $1,800 Non Members - $2,250 7

8 Environmental (ISO 14001) Management Systems Lead Auditor Course Our ISO 14001:2015 Lead Auditor Course is delivered across 5 days and provides an overview of ISO 14001, before delving into the practical auditing skills required to perform audits against environmental management systems as either part of a team or an audit team leader. It also provides a comprehensive understanding of ISO Guidelines for Auditing Management Systems. This course includes Modules AU, EM, and TL (Exemplar Global TPECS). Recognition of prior learning will be awarded for Modules AU and TL if they have been completed within the previous three years. Who Should Attend? Environmental Officers Environmental Management Representatives Auditor s wanting to advance their career If you want to improve an existing EMS If you want to conduct internal audits of an EMS If you want to conduct external audits of an EMS as part of a team or an audit team leader August 2016 Club Quality Members - $1,800 Non Members - $2,250 8

9 Work Health Safety (18001/4801) Lead Auditor Course Our WHS 18001/4801 Lead Auditor Course is delivered across 5 days and provides an overview of WHS 18001/4801, before delving into the practical auditing skills required to perform audits against safety management systems as either part of a team or an audit team leader. It also provides a comprehensive understanding of ISO Guidelines for Auditing Management Systems. This course includes Modules AU, OH and TL (Exemplar Global TPECS). Recognition of prior learning will be awarded for Modules AU and TL if they have been completed within the previous three years. Who Should Attend? Health and Safety Managers Health and Safety Consultants Auditor s wanting to advance their career If you want to improve an existing WHS If you want to conduct internal audits of a WHS If you want to conduct external audits of a WHS as part of a team or an audit team leader April 2016 Club Quality Members - $1,800 Non Members - $2,250 9

10 FSMS ISO & FSSC Lead Auditor Course Our FSMS (ISO & FSSC 22000) Lead Auditor Course is delivered over 5 days (Exemplar Global TPECS Modules FS & TL and FSSC requirements & ISO/TS ) and qualifies auditors to audit ISO and FSSC based food safety management systems. This course provides an overview of food safety management systems (FSMS) and discusses ISO in detail, the FSSC Scheme and its Additional Requirements in detail, summarises pre-requisite programs (PRPs) and ISO/TS Part 1: Food Manufacturing in detail. Leading Audit Teams and the auditing process are also covered. Activities throughout the course allow participants to demonstrate their competence in respective course criteria and the course culminates in a role play third party audit of a FSMS followed by a written examination of those criteria that can t be covered during the role play. Separate presentations and on-line examinations are available for other PRPs which may be required for FSSC auditing, including ISO/TS Parts (PRPs): ISO/TS Part 3: Farming animals ISO/TS Part 4: Packaging PAS 222: Animal Feed 10

11 Who Should Attend? Food Technologists, quality supervisors and managers Food Safety Team Members HACCP auditors wanting to increase their scope to include ISO &/or FSSC ISO auditors upgrading to FSSC Anyone wanting to conduct internal audits, supplier audits or external audits of an FSMS. Pre-Requisite Requirements Completion of HACCP training (HACCP Principles, hazard assessment and hazard analysis typically a 2 day course) and the Internal Auditing course (Module AU). 29 February 4 March 2016 Club Quality Members - $2,400 Non Members - $3,000 11

12 Internal Auditing Course Our Internal Auditing course is delivered across 2 days and provides an understanding of the requirements of auditing and to qualify participants to conduct internal audits of management systems. This course is Exemplar Global (TPECS) certified Module AU (AU760). Who Should Attend? Quality Representatives Managers apart of the audit process Auditor s wanting to advance their career Consultants If you want to conduct internal audits within your organisation Department Managers and Supervisors February April June August October 2016 Club Quality Members - $720 Non Members - $900 12

13 ISO 9001:2015 & ISO 14001:2015 Introduction The new versions: ISO 9001:2015, Quality Management Systems Requirements and, ISO 14001:2015, Environmental Management Systems Requirements with guidance for use, have now been published. Standards Australia will publish them as Australian Standards in due course without changing any content. Currently certified clients have a three year transition period to the requirements of the new Standards. JLB is running seminars that will identify the changes made to the new ISO Standards for Quality Management (ISO 9001) and Environmental Management (ISO 14001), and explain the new requirements. The transition requirements for certification to the new Standards will also be discussed. This is a one day seminar, half a day for each standard. Attendees can choose to enrol for one or both sessions. Who Should Attend? Anyone certified to ISO 9001 and/or ISO Businesses thinking about becoming certified Business owners Management Representatives Internal Auditors Anyone working directly with a quality management system or environmental management system. What are the Main Changes? Structure the main change is that all management system standards are now published in a common structure and format with common terminology, facilitating easier integration of management systems. There is no particular requirement for clients to change their documentation to meet the new structure, however any referencing to ISO clauses will need to be connected. Strategic management there is a new requirement to understand the organisation s context (ie the relevant issues and requirements) and what external parties might be interested in the management system. 13

14 Risk as with all new management system standards, there is a greater focus on a risk based approach to management. Leadership the requirement for top management involvement in the management systems has been strengthened and there is a new requirement to promote quality and environmental management through other managers. Documentation there is no longer any formal requirement for documented procedures, however we strongly advise clients to maintain procedures where they are considered helpful. These half day workshops will provide participants with a summary of the new requirements and, particularly, discuss the requirements of each Standard. A Certificate of Attendance will be provided on workshop completion. 9 February March April May July September November 2016 Club Quality Members - $396 Non Members - $495 14

15 Management Representative Course The role of the Management Representative is to ensure the management system is performing accordingly. This can be a daunting task for a newly appointed representative. Our Management Representative course is delivered in 1 day and provides an understanding of managing and maintaining a management system to meet the requirements of ISO 9001, ISO and/or AS 4801 certification. The course aims to teach the skills necessary to ensure simple maintenance of any management system. Who Should Attend? Quality Representatives Management Representatives Managers with management system maintenance responsibilities Auditor s wanting to advance their career If you want to extend on your internal auditing skills Department Managers and Supervisors. Course Structure The Course is aimed at providing the knowledge to confidently perform the duties of Management Representative. 11 March July November 2016 Club Quality Members - $480 Non Members - $600 15

16 Understanding Food Microbiology Gain an understanding of microbiology with a food focus. This course provides the necessary skills to interpret food and water laboratory reports, and to make informed decisions based on those results. The emphasis is on practical ways to gain more from testing and how those results can be used to demonstrate that food is safe. Who Should Attend? This Course is ideal for personnel who need a basic introduction to microbiology to enable them to gain a better understanding of food borne pathogens and their impact on food safety. Course Structure Upon successful completion of this course, participants will have an understanding of micro-organisms and how to identify them; pathogens and the potential risks associated with particular foods and processes; microbiological standards and how to test for microbes in food, including sampling techniques and reading of laboratory reports; appreciate the differences between food poisoning and food spoilage, and identify potential hazards in food handling, storage, service and display. Topics covered include: Classification of micro-organisms, their characteristics and sources Types of foods and food processes and what pathogens are likely to occur Examples of food borne outbreaks Microbial sampling and test methods Interpretation of microbial test results Microbial standards and criteria. All participants receive a Certificate of Attendance. TO BE CONFIRMED 16

17 JLB Track Seminar Get the most out of your JLB Track! JLB Track is an electronic monitoring and reporting tool, specifically designed to simplify maintenance of management systems and demonstrate legislative/iso compliance. No software is required other than a Windows platform and it's designed to be used on PCs across a network. This Seminar will ensure you get the most out of your JLB Track. If you don t currently have JLB Track, we encourage you to come along and learn about how it can help you run your management system. Attendees can request a free trial period on the day. Seminar Content Introduction to JLB TrackPlus Receiving upgrades Screen Help & FAQs Configure your system correctly Printing & ing reports Actions Nonconformances & Corrective Action Business Improvement Plans Customise screens & security Design Adding/changing field criteria Environmental & Hazards Register WHS Accident/Incident Report Register Equipment/Calibration Register Dashboard style Reports Enhanced WHS Accident/Incident Report Compliance Register NEW TO TRACK o Training Register o Linked Safety Data Sheets. o HR Suite 25 January February March April 2016 Club Quality Members - $165 Non Members - $220 17

18 2016 JLB Training Calendar JLB auditor training courses may be conducted at our modern training facilities at Quality House or at your place of business. Enquire today about our in-house training. Contact our Training Coordinator: or free call *For more detailed information, please refer to our website: Course JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Management Representative Internal Auditing Quality Lead Auditor Course (ISO 9001) FSMS/FSSC Lead Auditor Course (ISO 22000/FSSC 22000) 29-4 Environmental Lead Auditor Course (ISO 14001) Safety Lead Auditor Course (AS4801/ISO 18001) Integrated Management System Lead Auditor Course (ISO 9001/14001/4801) Track Seminar New ISO Standards Introduction

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