Hospitality and Hotel Reception

Transcription

1 Hospitality and Hotel Reception Taste life. Right here 1

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3 Hospitality Gain cookery or patisserie skills to work around the world. You ll learn in the kitchen and by serving real customers in Bistro 52, our training restaurant. Or choose food and beverage. Work as a waiter, barista, bartender or welcome customers in front-of-house roles. You ll learn in our training cafe The Latte Lab and at Bistro 52. At our Cuba St campus, you ll be right amongst the city s bars and restaurants. Learn in our ultramodern facilities. Entry level cookery options are also available at our Petone campus. Gain qualifications that are recognised worldwide. Travel with your skills. Benefit from tutors who have worked in New Zealand and abroad. bistro 52 WelTec s training restaurant the latte lab Cookery Get the cookery or patisserie skills to work around the world. You ll learn in the kitchen and serve the public in our training restaurant. There are plenty of opportunities. Participate in competitions. Specialise as a patisserie or dessert chef. Food and Beverage Service Serve real customers in our training restaurant, café and bar. Learn barista skills on the coffee machines in our Latte Lab. Work as a waiter, barista, bartender or front-of-house. > Chef/Cook > Patisserie Chef > Restaurateur > Caterer > Baker > Front-of-house > Waiter/Waitress > Barista > Bartender > Bar Manager Event management. Hospitality management. You might also be interested in our event management and hospitality management programmes. See weltec.ac.nz/business for details. 3

4 Qualification Pathways Hospitality and Tourism This chart shows how you can progress through our programmes. The level you start at is dependent on your academic record and/or previous work experience. The range of programmes provides opportunity to up skill or specialise. For more information on our tourism options please refer to the programme guide, or visit weltec.ac.nz/tourism. Level 2 Level 3 NZ Certificate in Cookery NZ Certificate in Hospitality (Cookery/Food and Beverage) NZ Certificate in Food and Beverage (Restaurant and Barista) NZ Certificate in Tourism (Tourism and Travel) NZ Certificate in Accommodation (Reception and Portering) 4

5 Level 4 Level 5 Level 7 NZ Certificate in Cookery NZ Diploma in Cookery (Advanced) with strands in Cookery and Patisserie Bachelor of Applied Management major in Hospitality Management NZ Certificate in Food and Beverage (Restaurant services) Bachelor of Applied Management major in Event Management NZ Certificate in Tourism (Operations endorsement) NZ Diploma in Tourism and Travel NZ Certificate in Hotel Reception 5

6 Cookery Gain the cookery or patisserie skills to work around the world. You ll learn in the kitchen and serve the public in our training restaurant. This is the affordable way to gain internationally recognised cookery qualifications. New Zealand Certificate in Hospitality Level 2 Start: March 2016, July 2016 Length: 12 weeks, full-time Campus: Petone New Zealand Certificate in Cookery Level 3 Start: March 2016, July 2016 Length: 17 weeks, full-time Campus: Petone Do a starter course in Petone. Learn cookery and food and beverage skills. 12 weeks, Monday to Thursday, pm. Get skills for work or to go on to higher-level courses. Programme overview > Learn basic cooking methods > Practise cooking in a professional environment > Develop customer service skills > Learn food and beverage service skills Entry criteria Open entry. Further study options New Zealand Certificate in Cookery (Level 4) include working as a trainee chef, café or restaurant assistant, trainee bar person. Learn cookery in Petone. Gain the skills to work as an entry-level chef. Produce the basic dishes required in a commercial kitchen. Prepare, cook, and present dishes. Learn about nutrition and kitchen procedures used within the industry. Programme overview > Health and safety > Commercial kitchen procedures > Cook, prepare and present dishes > Learn about nutritional value Entry criteria NCEA Level 1 numeracy and literacy. International students minimum IELTS (academic) score of 5.5, with no band score lower than 5. Further study options New Zealand Certificate in Cookery (Level 4) Work as a chef in hotels, restaurants, bistros, cafés, catering companies or in the tourism industry. Incorporating the City & Guilds Certificate in Food Preparation and Cooking ( ) 6 Programmes and course details may change. Confirm your options by calling a Student Advisor on 0800 WELTEC ( ). weltec.ac.nz/cookery

7 New Zealand Certificate in Cookery Level 4 Start: October 2015, March 2016, July 2016 Length: 34 weeks, full-time Campus: Cuba Street, Wellington Master the techniques of food preparation and basic cooking skills through to more advanced methods. Develop your skills in different cuisines, from Asian to contemporary New Zealand to classical cooking. Learn how to plan and cost a menu. Benefit from experienced tutors who have worked here and overseas. Learn hands-on in the kitchen. Programme overview > Develop your skills and knowledge in different styles of cuisine from Asian, contemporary New Zealand, to classical French cooking > Gain a working knowledge of nutritional principles > Learn how to plan and cost a menu Entry criteria NCEA Level 1 numeracy and literacy. International students minimum IELTS (academic) score of 5.5, with no band score lower than 5. Further study options New Zealand Diploma in Cookery (Advanced) (Level 5) Work as a chef in hotels, restaurants, bistros, cafés, catering companies and in the tourism industry. Incorporating the City & Guilds Diploma in Food Preparation and Cooking ( ) Short Cduostryulerasrneinsg Intensive in n. Upskill or do it for fu ise our training We can even custom t your needs. programmes to mee spitality Visit weltec.ac.nz/ho 7

8 Advanced Cookery and Patisserie The New Zealand Diploma in Cookery (Advanced) with strands in Cookery and Patisserie is a new programme. Focus on cookery or patisserie, preparing yourself for senior roles in industry. New Zealand Diploma in Cookery (Advanced) with strands in Cookery and Patisserie Level 5 Start: March 2016, July 2016, October 2016 Length: 34 weeks, full-time Campus: Cuba Street, Wellington Prepare yourself to manage a kitchen. Build on your culinary abilities focusing on either Cookery or Patisserie. Develop skills that will allow you to move up to a supervisory role and run a commercial kitchen. Learn from tutors who bring global experience. The course is designed for those already in industry or students wanting to develop further skills. Programme overview > Learn how to design, develop, plan and cost menus > Manage staff and resources to achieve targets > Present your dish ideas using best-practice contemporary techniques and advanced culinary skills Entry criteria New Zealand Certificate in Cookery Level 4, or equivalent. International students minimum IELTS (academic) score of 5.5, with no band score lower than 5. Core Courses (for all students) > Introduction to staff management > Kitchen, operational procedures > Work-integrated learning > Food production supervision Then choose between: Patisserie > Desserts > Gateaux varieties > Yeast products > Pastry items Or Cookery > Global cuisine influences and techniques > Traditional larder techniques > Sustainable practices > Modern larder preparations Work as a Head chef, Kitchen manager, Executive chef, Sous chef or Head station chef. International recognition WelTec has aligned the New Zealand Diploma in Cookery (Advanced) level 5 with the internationally-recognised City and Guilds Advanced Diploma in Food Preparation and Cookery Supervision. Patisserie students will also have the opportunity to obtain the City and Guilds Diploma in Patisserie. Incorporating the City & Guilds Advanced Diploma in Food Preparation and Cookery Supervision ( ) 8 Programmes and course details may change. Confirm your options by calling a Student Advisor on 0800 WELTEC ( ). weltec.ac.nz/cookery

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10 Food and Beverage Serve real customers in Bistro 52, our training restaurant and bar. Learn barista skills and serve customers at our training cafe 'The Latte Lab'. Work as a waiter, barista, bartender or front-of-house. New Zealand Certificate in Food and Beverage with strands in Restaurant Service and Barista Level 3 Level 4 New Zealand Certificate in Food and Beverage Service (Restaurant services) Start: March 2016, July 2016 Length: 17 weeks, full-time Campus: Cuba Street, Wellington Start: July 2016 Length: 17 weeks, full-time Campus: Cuba Street, Wellington Gain front-of-house skills to begin working as a professional waiter or barista. Get experience working in our training restaurant. Serve real customers. You'll wear a professional uniform and visit some of Wellington's restaurants and cafes. Develop core skills in this introductory course. Benefit from small classes. Plus if you're enrolling with friends, we'll put you in the same class. Programme overview > Gain insight into the world of restaurant, hotel and café service > Learn hands-on skills in professional table service > Gain skills in the use of barista equipment > Expand your menu and beverage knowledge > Learn skills in cash handling and in other areas of service environments Entry criteria NCEA Level 1 numeracy and literacy. International students minimum IELTS (academic) score of 5 with no band score lower than 5. Further study options New Zealand Certificate in Food and Beverage Service (Level 4) Front-of-house roles in cafés, restaurants, bars, hotels, airlines and in the tourism industry. Incorporating the City & Guilds International Award in Barista Skills ( ) Develop your skills further. Get introduced to supervisory roles. Learn about bartending. Serve real customers in the Latte Lab and Bistro 52. This course builds on the knowledge and skills gained in the Level 3 programme, while giving you hands-on supervisory restaurant management experience. Programme overview > Gain hands-on understanding of supervisory roles > Develop your skills in table and silver service > Enhance your knowledge of wine and beverages > Gain skills and expertise to work in cafes and bars > Become skilled in the use of barista equipment > Learn skills in billing procedures Entry criteria Certificate in Food and Beverage Service (Level 3) or equivalent, or six months experience working in industry. International students minimum IELTS (academic) score of 5.5 with no band score lower than 5. Further study options Diploma in Tourism and Travel (Level 5) Work in front-of-house roles or in supervisory roles. Incorporating the City & Guilds Diploma in Food and Beverage Service ( ) 10 Programmes and course details may change. Confirm your options by calling a Student Advisor on 0800 WELTEC ( ). weltec.ac.nz/foodandbeverage

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12 Hotel Reception Get into hotel work. Develop your reception, administration and customer service skills. Explore different aspects of hotel reception and reservation work. Learn from experienced tutors who can link you with future job opportunities. New Zealand Certificate in Accommodation Services with strands in Reception and Portering Level 3 Start: February 2016 Length: 17 weeks, full-time Campus: Cuba Street, Wellington Welcome guests to New Zealand. Work in the accommodation industry. You'll develop professional reception, administration and customer service skills. You'll learn through role-plays of customer interactions. Benefit from small, friendly classes. Wear a professional uniform. See the industry in action by visiting hotels and other establishments. Check out local tourism attractions so you know about them when guests ask. Plus you'll gain transferable skills you could use in hospitality or business administration roles. Programme overview > Gain skills in customer service > Develop your communication skills > Learn about effective problem solving in the reception environment > Learn the techniques for successful sales and marketing Entry criteria NCEA Level 1 numeracy and literacy. International students minimum IELTS (academic) score of 5.5 with no band score lower than 5. Further study options New Zealand Certificate in Hotel Reception (Level 4) New Zealand Certificate in Tourism and Travel (Level 4) You can find work in hotel or hospitality reception or transfer your skills and knowledge to many other areas of customer service and general business administration. New Zealand Certificate in Hotel Reception Level 4 Start: July 2016* Length: 17 weeks, full-time Campus: Cuba Street, Wellington Enter the exciting world of hotels. Work in New Zealand and overseas with an internationally-recognised qualification. This is the next step up from the Level 3 certificate and is focused on hotel reception. You'll gain specialist skills to work in hotels. Programme overview > Learn how to operate software used in the hotel industry > Complete practical work and gain real insight into working in a hotel; this includes housekeeping, portering, and reception > Learn specific arrival, departure and reservations processes for hotels Entry criteria NCEA Level 1 numeracy and literacy. International students minimum IELTS (academic) score of 5.5 with no band score lower than 5. Further study options New Zealand Diploma in Tourism and Travel (Level 5) Bachelor of Applied Management, majoring in Hospitality Management or Event Management (Level 7) Employment opportunities exist in the front office of hotels, and there is the opportunity to travel overseas (with an internationally recognised City and Guilds qualification). Be a sole charge receptionist or work as part of a larger hotel team. *Subject to NZQA approval Incorporating the City & Guilds Diploma in Reception Services 12 Programmes and course details may change. Confirm your options by calling a Student Advisor on 0800 WELTEC ( ). weltec.ac.nz/hotelreception

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14 WelTec chefs. World champions At only 19 years of age, two of our students took out the top prize on the world stage at the International Culinary Cooking Competition. Ryan Bloomfield and Daniel Baird spent ten weeks preparing for the competition which was held in Kansas at Johnson County Community College in June. Along with their studies and work, the students spent 15 hours each week vigorously formulating the perfect method to winning this international cooking competition. Ryan and Daniel travelled to Kansas with WelTec chef tutors Ray Morrell and Scott Campbell. They had to prepare a three course menu during a gruelling three and a half hour competition. The invitation only competition saw the young students test their skills against the best trainee chefs in the world. Ryan Bloomfield and Daniel Baird. The competition required the preparation of a three course menu which was served to an American judging panel. I was ecstatic when we won, says Daniel, It was a really great feeling after so many months of hard work to take out the top prize. When the judges read out New Zealand as the winner both Ryan and I were so surprised. The experience that the students have gained gives them the ultimate foundation for an exciting career. It s been amazing winning the competition, but I ve also made fantastic contacts in the hospitality industry from across the world. After competing I now have a lot of new options for when I ve graduated. Competing has definitely opened up so many different and new possibilities, says Ryan. Their chef tutors noted their cool and calm manner throughout the competition. Dealing with unfamiliar kitchens, equipment and new ingredients was not a daunting task for the talented duo. 14

15 Keen to get into tourism? Explore the options we offer. Work locally or take your skills abroad. Visit weltec.ac.nz/tourism or check our Tourism programme guide. 15

16 Contact us. Right here Petone Campus 21 Kensington Avenue, Petone Private Bag 39803, Wellington 5045 Fax: (04) Wellington Church St Campus Church Street (off Boulcott Street) Private Bag 39803, Wellington 5045 Fax: (04) Wellington Hospitality Campus 52 Cuba Street, Wellington CBD Private Bag 39814, Wellington Fax: (04) WelTec ( ) facebook.com/weltec instagram.com/weltecnz 16 DISCLAIMER The information contained in this programme guide describes the courses we intend to offer. The information is correct at the time of printing (October 2015). Please note that programmes and courses are subject to change.