2013 APSC State of the Service Agency Survey Office of the Fair Work Building Industry Inspectorate. A. APS Values

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1 2013 APSC Stt o th Srvi Agny Survy Oi o th Fir Work Builing Inustry Insptort A. APS Vlus 1 Di your gny hv ny o th ollowing mhnisms in pl uring to nsur mploys r ssss on how thy monstrt n onsistntly pply th xisting APS Vlus? 1 Fully Prtilly Bing Dvlop Assssmnt o pplition o th APS Vlus is rquir to inlu in prormn ssssmnts Rgulr us o multi-sour k (.g. 360 gr ssssmnts) tht inlus ssssmnt o pplition o th APS Vlus Monitoring o snior lrs' rol in ming th APS Vlus (.g. through st survys) Othr [Pls spiy] No 1 Ths r th st o vlus xisting prior to th Puli Srvi Amnmnt Bill 2012 oming into t rom 1 July I your gny us ny strtgis to m th xisting APS Vlus uring , pls rily sri th most tiv strtgy. APS vlus sm s gny vlus 3 Hs your gny ommunit th rvis APS Vlus 2 to mploys? Ys No 2 Th Puli Srvi Amnmnt At 2013 riv Royl Assnt on 14 Frury 2013 n oms into t on 1 July Th At mks signiint mnmnts to som provisions o th Puli Srvi At 1999, inluing rpling th urrnt 15 Vlus with onis st o 5 APS Vlus, omplmnt y Employmnt Prinipls. 4 Wht strtgis hs your gny put in pl to ommunit th rvis APS Vlus? g Onlin trining Awrnss rising s prt o inution/orinttion F-to- riing sssions Inormtion on th intrnt Us o promotionl mtril (.g. pmphlts or postrs) Pulition o guin mtril Othr [Pls spiy] Fully Prtilly Bing Dvlop No

2 5 Wht plns hs your gny put in pl to m th rvis APS Vlus? Fully Prtilly Bing Dvlop Inlusion o th rvis APS Vlus in prormn mngmnt systms Inlusion in orport oumnts Inlusion in inution progrms Inlusion in othr lrning n vlopmnt progrms Inlusion in rlvnt mngmnt poliis Othr [Pls spiy] No Commnt Box A APS Vlus Pg 2

3 B. APS Co o Conut 6 Di your gny inlis ny invstigtions 3 onut unr your gny's prours stlish unr stion 15(3) o th Puli Srvi At 1999 into suspt rhs o th APS Co o Conut in ? 4 Ys [Pls spiy numr o mploys who wr th sujt o th invstigtions] 1 No [Pls go to qustion 13] 3 This inlus ll invstigtions onut unr your gny's prours, stlish unr stion 15(3) o th Puli Srvi At 1999, or hnling suspt rhs o th Co o Conut. It os not inlu initil invstigtions tht o not pro to misonut prours stlish unr stion 15(3) o th Puli Srvi At It os not inlu th outoms o rviws o APS tions unr stion 33 o th Puli Srvi At 1999 or invstigtions o whistllowr rports unr stion 16 o th Puli Srvi At 1999 n Puli Srvi Rgultion Employs tht hv n th sujt o mor thn on Co o Conut invstigtion inlis in shoul only ount on. 7 How mny o th mploys rport in qustion 6 wr invstigt s rsult o: Numr o Employs An inquiry onut unr your gny's whistllowing prours? mp. Conut intii y suprvisors/mngrs? mp. Conut intii y work ollgus? mp. A omplint rom mmrs o th puli/stkholrs? mp. Your gny's omplin/monitoring systms (.g. uit)? mp. Othr 1 mp. 8 How mny o th mploys rport in qustion 6 wr oun to hv rh th Co o Conut? 1 mploys 9 How mny o th mploys rport in qustion 6 wr th sujt o n invstigtion tht ommn prior to ? 0 mploys Pg 3

4 10 O th mploys rport in qustion 6 (i.. thos who wr th sujt o inlis invstigtions), pls init in th ollowing tl: * An iniviul mploy n ount ginst mor thn on lmnt o th Co o Conut g Elmnts o Co o Conut Bhv honstly n with intgrity in th ours o APS mploymnt (s. 13(1)) At with r n ilign in th ours o APS mploymnt (s. 13(2)) Whn ting in th ours o APS mploymnt, trt vryon with rspt n ourtsy, n without hrssmnt (s. 13(3)) Whn ting in th ours o APS mploymnt, omply with ll pplil Austrlin lws (s. 13(4)) Comply with ny lwul n rsonl irtion givn y somon in th mploy's Agny who hs uthority to giv th irtion (s. 13(5)) Mintin pproprit onintility out lings tht th mploy hs with ny Ministr or Ministr's mmr o st (s. 13(6)) Dislos, n tk rsonl stps to voi, ny onlit o intrst (rl or pprnt) in onntion with APS mploymnt (s. 13(7)) i. How mny mploys wr invstigt or suspt rh(s) o this lmnt? (numr*) Finlis Invstigtions ii. O th mploys in i., how mny wr oun to hv rh this lmnt? (numr*) 1 mp. 1 mp. mp. mp. 1 mp. 1 mp. mp. mp. mp. mp. mp. mp. mp. mp. h Us Commonwlth rsours in propr mnnr (s. 13(8)) mp. mp. i j k l m Not provi ls or misling inormtion in rspons to rqust or inormtion tht is m or oiil purposs in onntion with th mploy's APS mploymnt (s. 13(9)) Not mk impropr us o: insi inormtion, or th mploy's utis, sttus, powr or uthority, in orr to gin, or sk to gin, nit or vntg or th mploy or or ny othr prson (s. 13(10)) At ll tims hv in wy tht uphols th APS Vlus n th intgrity n goo rputtion o th APS (s. 13(11)) Whil on uty ovrss, t ll tims hv in wy tht uphols th goo rputtion o Austrli (s. 13(12)) Comply with ny othr onut rquirmnt tht is prsri y th rgultions (s. 13(13)) mp. mp. mp. mp. 1 mp. 1 mp. mp. mp. mp. mp. Pg 4

5 11 O th mploys rport in qustion 6 (i.. thos who wr th sujt o inlis invstigtions), pls init in th ollowing tl: * An iniviul mploy n ount ginst mor thn on typ o misonut. Finlis Invstigtions Typ o Misonut i. How mny mploys wr invstigt or this typ o misonut? (numr*) ii. O th mploys in i., how mny wr oun to hv rh th Co? (numr*) Impropr ss to prsonl inormtion (.g. rowsing) mp. mp. Impropr us o intrnt/mil t work or using work rsours mp. mp. Impropr us o rsours othr thn intrnt/mil (.g. vhils) mp. mp. Hrssmnt n/or ullying mp. mp. Filur to t to with rspt n ourtsy (othr thn hrssmnt or ullying) uring working hours [Pls spiy thtyp(s) o hviour] Disrspt 1 mp. 1 mp. Privt hviour o mploys (.g. t soil untions outsi working hours or ommnt m onlin in privt pity) [Pls spiy thtyp(s) o hviour] mp. mp. g Unuthoris islosur o inormtion (.g. lks) mp. mp. h Tht mp. mp. i Fru othr thn tht (.g. intity ru) mp. mp. j Misus o rugs or lohol mp. mp. k Conlit o intrst mp. mp. l Impropr us o position or sttus (.g. us o powr, xing lgtions) mp. mp. m Othr mp. mp. Pg 5

6 12 O th mploys rport in qustion 6 (i.. thos who wr th sujt o inlis invstigtions), pls init in th ollowing tl: * An iniviul mploy n ount ginst mor thn on outom. Finlis Invstigtions Typ o Outom How mny mploys riv this typ o outom? (numr*) Trmintion o mploymnt mp. Rution in lssiition mp. R-ssignmnt o utis mp. Rution in slry mp. Dutions rom slry y wy o in mp. Rprimn 1 mp. g Brh oun ut no sntion impos othr mngmnt tion tkn (.g. mploy ounsll) mp. h Brh oun ut no sntion impos. mp. i No rh oun othr mngmnt tion tkn (.g. mploy ounsll) mp. j No rh oun mp. k Invstigtion isontinu us o rsigntion o mploy unr invstigtion mp. l Othr mp. 13 How mny whistllowing rports wr log (unr prours stlish in orn with Puli Srvi Rgultion 2.4) with your Agny H, or prson uthoris to riv thm, in ? 5 0 rports 5 Do not inlu rports or orwring to th Puli Srvi Commissionr or th Mrit Prottion Commissionr (.g. thos tht hv prviously n invstigt y your gny). Pg 6

7 14 I ny whistllowing rports wr log s pr qustion 13, wht ws th sujt mttr o ths rports? * An iniviul rport n ount ginst mor thn on sujt. Sujt Mttr o Rport Whistllowing Rports Log? (numr*) Impropr ss to prsonl inormtion (.g. rowsing) rports Impropr us o intrnt/mil t work or using work rsours rports Impropr us o rsours othr thn intrnt/mil (.g. vhils) rports Hrssmnt n/or ullying rports Filur to t to with rspt n ourtsy (othr thn hrssmnt or ullying) uring working hours [Pls spiy thtyp(s) o hviour] rports Privt hviour o mploys (.g. t soil untions outsi working hours or ommnt m onlin in privt pity) [Pls spiy thtyp(s) o hviour] rports g Unuthoris islosur o inormtion (.g. lks) rports h Tht rports i Fru othr thn tht (.g. intity ru) rports j Misus o rugs or lohol rports k Conlit o intrst rports l Impropr us o position or sttus (.g. us o powr, xing lgtions) rports m Othr rports 15 How mny inquiris into whistllowing rports (m to your Agny H, or prson uthoris to riv thm, unr prours stlish in orn with Puli Srvi Rgultion 2.4) wr inlis in ? 0 inlis inquiris 16 O th inlis inquiris rport in qustion 15, how mny rsult in ining tht n invstigtion into th llg misonut shoul strt unr gny prours or invstigting suspt misonut (i.. prours stlish in orn with s. 15(3) o th Puli Srvi At 1999)? 0 inlis inquiris Workpl ullying 17 Di your gny hv poliy in pl rgring how to rspon to rports o workpl ullying in ? No ully prtilly Bing vlop [Pls provi opy - s th survy Instrutions or mor inormtion] [Pls provi opy - s th survy Instrutions or mor inormtion] Pg 7

8 18 Di your gny hv workpl ullying prvntion progrm in pl in ? Ys [Pls sri] Th ullying n hrssmnt Poliy n rng o mtrils r vill or mngrs on th Agny's intrnt. Avi n to support is vill to st rom mngrs n HR. A protiv pproh is us in rssing ny potntil issus. No 19 Pls rily sri th most tiv progrms your gny us in to prvnt n/or rss ullying n/or hrssmnt. Tking protiv pproh to potntil issus. Commnt Box B APS Co o Conut Pg 8

9 C. Rviws o Ations This stion rlts to th rrngmnts in your gny or ling with mploy grivns n omplints, in prtiulr rviws o mploymnt tions. 20 Di your gny riv ny pplitions or primry rviw o mploymnt tions 6 (othr thn isions out rhs o th Co o Conut n mttrs tht wnt to Promotion Rviw Committ) in ? Ys No [Pls go to qustion 24] 6 Provisions rlting to rviw o mploymnt isions r intii in s.10(1)(o) n s.33 o th Puli Srvi At 1999 (n th Puli Srvi Rgultions n th Puli Srvi Commissionr's Dirtions). 21 O th pplitions or primry rviw o mploymnt tions rport in qustion 20:. How mny pplitions or primry rviw o tions (othr thn promotions n Co o Conut isions) wr riv y your gny in ? pplitions riv. How mny pplitions or primry rviw o tions (othr thn promotions n Co o Conut isions) wr inlis 7 in your gny in ? pplitions inlis 7 Th trm 'inlis' inlus, or xmpl, omplt rviws o pplitions, inorml rsolution (.g. through ltrntiv isput rsolution), rsigntion o mploy n withrwn pplitions.. Wht ws th vrg timrm or omplting th rviws in ()? Lss thn 1 month 1 to lss thn 3 months 3 to lss thn 6 months 6 months or mor Not pplil non omplt. How mny o th rviws in () l to no hng in ision? [Pls ntr th numr o rviws or slt 'Not pplil non inlis'] rviws Not pplil non inlis Pg 9

10 22 Whih o th ollowing options i your gny us to onut primry rviws o tions uring (i.. ny o thos rviws rport in qustion 21)? [Pls slt ll tht pply] Mngr rom outsi mploy's work r Mngr insi mploy's work r Humn rsours or othr spilist st mmr Employ rom nothr APS gny Extrnl provir Othr 23 Whih o th ollowing sujt mttrs wr rlvnt to ny o th pplitions inlis in your gny uring (i.. thos pplitions rport in qustion 21)? [Pls slt ll tht pply] Prormn k/ssssmnt Ass to lv or othr onitions o mploymnt Prourl issus rlting to sltion xriss Bullying or hrssmnt Disrimintion Inpproprit hviour in th workpl (.g. whn ling with lints/stkholrs) Workpl hng (.g. hngs in utis) Suspnsion Conut o othr mploys Othr Not pplil non inlis 24 During , i your gny hv ltrntiv isput rsolution prosss in pl to sttl mploy grivns or omplints? ully prtilly Bing vlop [Pls go to Commnt Box C] No [Pls go to Commnt Box C] 25 Who onut th ltrntiv isput rsolution prosss? [Pls slt ll tht pply] Agny mngr Agny mploy (othr thn mngr) Extrnl provir Othr Commnt Box C Rviws o Ations Pg 10

11 D. Intrtions with Govrnmnt This stion rlts to th poliis o your gny rgring intrtions with Ministrs n/or thir ois. 26 During , i your gny provi rgulr (i.. monthly or mor otn) srvis or vi to Ministrs n/or thir ois? Ys No [Pls go to Commnt Box D] 27 During , i your gny promot to st ny o th ollowing guilins? Fully Prtilly Bing Dvlop Stnrs o Ministril Ethis (Dmr 2007, upt Sptmr 2010) 8 Rgistr o Loyists (My 2008) 9 Loying Co o Conut (My 2008, upt Jun 2012) 10 Co o Conut or Ministril St (July 2008) 11 8 Pulish y th Dprtmnt o th Prim Ministr n Cint in Dmr 2007 n oun t No 9 Crt in My 2008, mintin y th Dprtmnt o th Prim Ministr n Cint n oun t 10 Pulish y th Dprtmnt o th Prim Ministr n Cint in My 2008 n oun t 11 Rls y th Cint Srtry in July 2008 n oun t Commnt Box D Intrtions with Govrnmnt Pg 11

12 E. Agny Cpility n Eiiny This stion rlts to gny pilitis tht r importnt to prpring th APS to mt th hllngs o th utur, n som spts o gny iiny. You my wish to involv your snior xutivs t n rly stg to omplt this stion. 28 How hv mns on your gny h/xutiv tm hng ovr th lst thr yrs or th ollowing tivitis? g h i j k l Stting strtgi irtions n prioritis Aquiring n/or vloping lrs Rlloting rsours Inrs Grtly Inrs Slightly Nithr Inrs nor Drs Drs Slightly Drs Grtly Mnging snsitiv stkholr rltionships Dlivring poliy/progrms Intiying n mnging risk Workor plnning Prormn mngmnt n/or st vlopmnt Horizon snning n orwr looking Mnging signiint hng Stimulting innovtion/rtivity Othr Pg 12

13 29 Ovr th nxt 12 months ( ), how will mns on your gny h/xutiv tm hng or th ollowing tivitis? g h i j k l Stting strtgi irtions n prioritis Aquiring n/or vloping lrs Rlloting rsours Inrs Grtly Inrs Slightly Nithr Inrs nor Drs Drs Slightly Drs Grtly Mnging snsitiv stkholr rltionships Dlivring poliy/progrms Intiying n mnging risk Workor plnning Prormn mngmnt n/or st vlopmnt Horizon snning n orwr looking Mnging signiint hng Stimulting innovtion/rtivity Othr 30 Pls mrk your gny's rquir position within th nxt thr yrs on th ollowing iv-lvl 'mturity mol' or th ollowing gny pilitis (th iv lvls or h o th gny pilitis r in in Appnix 2). 12 g h Stkholr nggmnt Strtgi plnning Intrnl rsour llotion Dision-mking lgtion Risk mngmnt Chng mngmnt Workor plnning St prormn mngmnt Lvl 1 Awrnss Lvl 2 Gnrl Aptn Lvl 3 Din Lvl 4 Mng Lvl 5 Lr/ Exlln 12 Th rquir positions or gny pilitis r th mturity lvls nssry to hiv gny gols within th nxt thr yrs. Pg 13

14 31 Pls mrk your gny's urrnt position on th ollowing iv-lvl 'mturity mol' or th ollowing gny pilitis (th iv lvls or h o th gny pilitis r in in Appnix 2). g h Stkholr nggmnt Strtgi plnning Intrnl rsour llotion Dision-mking lgtion Risk mngmnt Chng mngmnt Workor plnning St prormn mngmnt Lvl 1 Awrnss Lvl 2 Gnrl Aptn Lvl 3 Din Lvl 4 Mng Lvl 5 Lr/ Exlln Asin Cntury Th sl n p o Asi's trnsormtion is unprnt n th implitions or Austrli r prooun. In th utur thr will urthr onomi n strtgi hngs in th rgion n th APS hs n importnt rol to ply in positioning Austrli to mximis th opportunitis n hllngs in th Asin Cntury. Th ollowing qustions r sign to ssss th: xtnt to whih gnis onsir th Asin ntury to rlvnt to thir work in vising th Govrnmnt n livring progrms n srvis xtnt to whih gnis r urrntly ngg in spts o Austrli's rltionship with Asi ithr through hving irt rltionships with ountrprts in th Asin rgion n through hosting Asin lgtions or ountrprts in Austrli urrnt pility rquirmnts to ngg in this work n th sours o workor supply or thos skills xtnt to whih th snior xutivs in th gny (SES Bn 2 n ov) hv p xprin in n knowlg o Asi likly irtion Asi-rlt work will tk in gnis. Asi is in s nompssing Bnglsh, Bhutn, Bruni, Cmoi, Chin, th Dmorti Popl's Rpuli o Kor (North Kor), Timor-Lst, Hong Kong, Ini, Inonsi, Jpn, Los, Mu, Mlysi, Mlivs, Mongoli, Mynmr, Npl, Pkistn, Philippins, Rpuli o Kor (South Kor), Singpor, Sri Lnk, Tiwn, Thiln n Vitnm. 32 To wht xtnt hs th pulition o th Asi Whit Ppr inlun th usinss o your gny? No hng th gny hs strong ous on Asi nywy No hng gny usinss is littl t y Asi Slight inrs in ous on Asi-rlt issus Mjor inrs in ous on Asi-rlt issus Pg 14

15 33 To wht xtnt hs th ris o Asi impt your stkholrs, lints or ustomrs? No hng thr is strong ous on Asi mong our stkholrs, lints or ustomrs No hng thr is littl ous on Asi mong our stkholrs, lints or ustomrs Thr hs n slight inrs in ous on Asi-rlt issus Thr hs n mjor inrs in ous on Asi-rlt issus 34 Pls sri th ntur o th lings tht your gny hs with Asi s prt o its urrnt usinss oprtions: [Pls slt ll tht pply] Prmnnt st lot in Asi Rgulr n routin ontt with Asin govrnmnt Rgulr n routin ontt with Asin usinsss Rgulr n routin ontt with Austrlin usinsss ling with Asi Non o th ov 35 Dos your gny inlu onsirtion o Asi s prt o your gny strtgy? No routinly or spii tivitis 36 Pls mrk your gny's rquir position within th nxt thr yrs on th ollowing our-lvl 'mturity mol' 13 or svn ky Asi-rlt gny pilitis (th lvls or h o th gny pilitis r in in Appnix 1). 14 g h Lrship knowlg Lrship hviours Qulii prsonnl Lol prtnrships Knowlg o lol govrnmnt nvironmnt Supportiv gny ultur Supportiv systms n prosss Inormtion shring ntworks 13 Th 'mturity mol' prsnt hr is s on th AsiLink pility pproh. Lvl 1 Bsi Lvl 2 Stnr Prti Lvl 3 Bst Prti Lvl 4 Nxt Prti 14 Th rquir positions or gny pilitis r th mturity lvls nssry to hiv gny gols within th nxt thr yrs. Pg 15

16 37 Pls mrk whr your gny urrntly stns on th ollowing our-lvl 'mturity mol' or svn ky Asirlt gny pilitis (th lvls or h o th gny pilitis r in in Appnix 1). 15 g h Lrship knowlg Lrship hviours Qulii prsonnl Lol prtnrships Knowlg o lol govrnmnt nvironmnt Supportiv gny ultur Supportiv systms n prosss Inormtion shring ntworks Lvl 1 Bsi Lvl 2 Stnr Prti Lvl 3 Bst Prti Lvl 4 Nxt Prti 15 Th rquir positions or gny pilitis r th mturity lvls nssry to hiv gny gols within th nxt thr yrs. 38 Dos your gny hv strtgy or uiling mploy Asi-rlt wrnss n skills: All mploys Snior xutivs (Bn 2 n ov) Othr Lrs n ision mkrs Iniviuls mploy in spii intrntionl rols Iniviuls mploy ovrss Fully Prtilly Bing Dvlop No 39 Pls sri th strtgy you onsir to hv n most tiv in uiling mploy Asi-rlt wrnss n skills in your gny 40 Dos your gny hv strtgy or uiling gny Asi pility through: Dvloping mploy skills Fully Prtilly Bing Dvlop Apting gny systms, prosss n govrnn to inrs tivnss in ling with Asi Dvloping intr-gny systms n prosss No 41 Pls sri th strtgy you onsir to hv n most tiv in uiling gny Asi tivnss in your gny Pg 16

17 42 Bs on your gny's urrnt pility, how muh hng n/or invstmnt is rquir or th gny to prpr or rsponing to th Asin Cntury uring th nxt iv yrs? Mjorsystmi hng n/or invstmnt Consirl hng n/or invstmnt Som hng n/or invstmnt No hng n/or invstmnt 43 Di your gny us ny o th ollowing uring to uil its Asin Cntury pility? g h Lrning out Asi through orml trining n ution* Lrning out Asi on th jo E-lrning on th Asin rgion Trining on th politil ontxt in Asi whih is trgt to snior st Trining on th Asin puli stor Ass to st prti rsrh on ngging with Asi An onlin orum or shring inormtion on ngging with ountrprts in Asi Othr [Pls spiy] Ys No * Forml trining n ution n inlu sminrs, onrns, lssroom trining, mi stuy or orml in-hous progrms. Shr srvis 44 During , i your gny prtiipt in ny shr srvi rrngmnts? 16 ully prtilly Bing vlop [Pls go to qustion 47] No [Pls go to qustion 47] 16 Shr srvi rrngmnts inlu otining orport untion trnstions, suh s pyroll, rom othr gnis or proviing orport untion trnstions to othr gnis. Pg 17

18 45 Whih o th ollowing shr srvi rrngmnts i your gny prtiipt in uring ? [Pls slt ll tht pply] Prlimntry Surity Finn Lgl Humn rsours Pyroll Aministrtion Proprty Communitions/mi Employ Assistn Progrm Inormtion n ommunitions thnology Othr [Pls spiy] 46 Pls rily ommnt on ny susss or lssons lrnt y your gny u to prtiiption in shr srvi rrngmnts. Rspons to iiny ivin 47 Di your gny us ny o th ollowing workor strtgis uring in rspons to th iiny ivin? [Pls slt ll tht pply] Exutiv pprovl or rruitmnt tions Ativ rviw o vnt positions Jo rsign o vt positions (.g. rviw o ull-tim/prt-tim sttus, rquirmnt or ongoing mploymnt, t.) Gnrl rviw o lssiition lvl o gny workor Othr [Pls spiy] 48 Pls rily sri ny othr stps your gny hs tkn to rspon to th iiny ivin. Commnt Box E Agny Cpility n Eiiny Pg 18

19 F. Opn Govrnmnt This stion rlts to th us o W 2.0 thnology (suh s wikis, logs, Fook, YouTu t.) n th volum o ny From o Inormtion rqusts riv. 49 I your gny us soil mi n ntworking tools (i.. W 2.0) to nhn poliy vlopmnt or srvi livry uring , pls provi up to thr xmpls. i. Twittr - us to twt wlinks to FWBC mi rlss ii. Know your Worth Fook Pg - provis rlvnt inormtion to pprntis iii. 50 I your gny us soil mi n ntworking tools (i.. W 2.0) to improv intrnl or ross-govrnmnt ollortion uring , pls provi up to thr xmpls. i. Blog w or intrnl ollortion ii. 'Shr sps' on portolio intrnt iii. 51 Di your gny hv ny guin mtril or st in on th us o soil mi n ntworking tools? [Pls slt ll tht pply] No Ys, thnil guin on how to us soil mi n ntworking tools Ys, on how to rprsnt yoursl onlin (.g. onsistnt with th APS Vlus n APS Co o Conut) whn using soil mi n ntworking toolsor work purposs Ys, on how to rprsnt yoursl onlin (.g. onsistnt with th APS Vlus n APS Co o Conut) whn using soil mi n ntworking toolsin prossionl pity or non-jo rlt purposs (.g. in orums whr prtiipnts ll on thir prossionl xprtis in rs suh s mngmnt, nginring or sin t.) Ys, on how to rprsnt yoursl onlin (.g. onsistnt with th APS Vlus n APS Co o Conut) whn using soil mi n ntworking toolsor othr prsonl or hom us (not inluing prossionl ntwork prtiiption) Ys, s prt o mor gnrl inormtion thnology guin Bing vlop 52 Di your gny provi ny orml trining to st in on th us o soil mi n ntworking tools or work purposs? ully prtilly Bing vlop No Not pplil st o not hv ss to soil mi n ntworking tools in th workpl Pg 19

20 53 How mny From o Inormtion (FOI) rqusts i your gny riv in ? [Pls ntr th numr o rqusts ntr 0 i non riv] 3 Commnt Box F Opn Govrnmnt Pg 20

21 G. Workpl Divrsity This stion rlts to th workpl ivrsity prioritis o your gny. 54 Di your gny hv Workpl Divrsity Progrm in pl uring ? ully prtilly Bing vlop [Pls go to qustion 57] No [Pls go to qustion 57] 55 Is your gny's Workpl Divrsity Progrm ovr y ny o th ollowing mns? [Pls slt ll tht pply] Consir s prt o n nnul usinss plnning yl Inormtion sought s prt o gny st survys Consir s prt o prormn ssssmnts Inlu in th gny's nnul rport Othr [Pls spiy] Non o th ov 56 Is your gny's Workpl Divrsity Progrm pulish on your gny's xtrnl wsit? Ys No 57 Dos your gny hv poliy in pl to tivly support th nggmnt o Inignous-own usinsss (using th rlvnt Commonwlth Prourmnt Exmption guilins)? ully prtilly Bing vlop [Pls go to qustion 59] No [Pls go to qustion 59] 58 During , i your gny ollt t on th numr o Inignous-own usinsss ngg to provi srvis to your gny? Ys [Pls spiy numr] No 59 Is your gny Supply Ntion mmr? 17 Ys No [Pls go to qustion 61] 17 Supply Ntion (ormrly known s th Austrlin Inignous Minority Supplir Counil) is usinss-to-usinss mmrship oy onnting Austrlin orport n govrnmnt orgnistions with Inignous usinss supplirs. Pg 21

22 60 Pls spiy th numr, n totl vlu, o usinss sour through this mmrship: 18 usinsss totl vlu 18 This inormtion is m vill rom Supply Ntion to mmrs on rqust. 61 Dos your gny hv poliy in pl to tivly support isility ntrpriss (usinsss tht xist to provi mploymnt to popl with isility) using th rlvnt Commonwlth Prourmnt Exmption guilins? ully prtilly Bing vlop [Pls go to qustion 63] No [Pls go to qustion 63] 62 During , i your gny ollt t on th numr o isility ntrpriss (usinsss tht xist to provi mploymnt to popl with isility), tht wr ngg to provi srvis to your gny? Ys [Pls spiy numr] No Divrsity islosur n t olltion 63 Dos your gny ollt ivrsity sttus inormtion rom its mploys? [Pls slt ll tht pply] pr-rruitmnt (.g. s prt o th pplition pross) post-rruitmnt Bing vlop [Pls go to qustion 67] No [Pls go to qustion 67] 64 Wht mthos i your gny us to improv mploy islosur o ivrsity sttus in ? [Pls slt ll tht pply] Moii th gny's humn rsour systm Dirtly nourg mploys to upt thir ivrsity sttus on th gny's humn rsour systm [Pls spiy how mny tims mploys wr nourg to upt] On Enlist mngrs to nourg mploys to upt thir ivrsity sttus on th gny's humn rsour systm Promot th vlu o mploy islosur o ivrsity sttus Clrii initions o ivrsity to mploys Othr [Pls sri] Non o th ov Pg 22

23 65 I your gny hs us th ivrsity sttus inormtion ollt to inorm ny humn rsours strtgis, pls rily sri on strtgy Monitoring th numr o mploys who intiy s inignous nls th gny to tilor inignous rruitmnt inititivs in lin with th gny's Ronilition Ation Pln. 66 Dos your gny provi mploys with 'hoos not to nswr' option whn sking ivrsity sttus inormtion? Ys No 67. During , i your gny ollt t on th numr o Inignous Austrlins who ppli or positions in th gny? Ys [Pls spiy numr] No. During , i your gny ollt t on th numr o popl with isility who ppli or positions in th gny? Ys [Pls spiy numr] No Employmnt o Inignous Austrlins 68 Di your gny hv orml Inignous Employmnt Strtgy (IES) 19 in pl uring ? ully prtilly Bing vlop [Pls go to qustion 70] No [Pls go to qustion 70] 19 An Inignous Employmnt Strtgy ouss on th gny n sks wht it is oing to improv th wy it mploys n rtins Inignous Austrlins. Its mphsis is intrnl i.. wht workpl nvironmnt, rruitmnt n rtntion issus r ting Inignous mploys in this gny. 69 Is your gny's IES pulish on your gny's xtrnl wsit? Ys No Pg 23

24 70 Wr your gny's Inignous mploymnt prtis inorport into : [Pls slt ll tht pply] Ronilition Ation Pln 20 Workpl ivrsity progrm Othr oumnt(s) [Pls spiy] Non 20 A Ronilition Ation Pln (RAP) is tool to hlp gnis uil positiv rltionships twn Inignous n non-inignous Austrlins. A RAP rprsnts rmwork or intiying spii tions n rlisti trgts to ontriut to th improvmnt o th livs o Inignous Austrlins in wir sns, rthr thn solly t th gny usinss lvl. 71 During , i your gny us th ollowing msurs to rruit n/or rtin Inignous Austrlins? Spil msurs 21 mploymnt Intii positions 22 g h i j k l m n o Fully Prtilly Bing Dvlop Proviing othr opportunitis or Inignous mploys to gin skills n xprin unr n gny s Inignous mploymnt shm (.g. shool s) 23 Enourging prtiiption in th Austrlin Puli Srvi Commission's Crr Trk suit o lrning n vlopmnt progrms or Inignous APS mploys. Avrtising mploymnt opportunitis in Inignous mi (.g. print, rio) Prtiipting in th Austrlin Puli Srvi Commission's Pthwys whol o govrnmnt Inignous rruitmnt inititivs or ntry lvl, t n grut rruits No NA (no Inignous mploys) Oprting n intrnl gny-s Inignous mploys' ntwork Enourging prtiiption in xtrnl Inignous mploys' ntworks suh s th Inignous APS Employs Ntwork (IAPSEN) Proviing stuy options Proviing ulturlly spii trining progrms or Inignous mploys (othr thn Crr Trk) Proviing trgt lrship vlopmnt opportunitis Proviing mntoring n/or ohing to Inignous mploys Proviing moility n/or sonmnt opportunitis into minstrm positions Enourging st to prtiipt in ulturl vnts (.g. Ronilition Wk, Ntionl Aoriginl n Islnr Dy Osrvn Committ [NAIDOC] Wk t.) Othr rruitmnt n/or rtntion strtgis 21 Puli Srvi Commissionr's Dirtions 4.2, 4.3 n 4.6A llow Agny Hs to limit spii mploymnt opportunitis to Inignous pplints within th rmwork provi y Commonwlth isrimintion lgisltion. 22 Agny Hs n rt positions tht rquir n unrstning o Inignous ultur n issus y Inignous Austrlins, n th ility to l tivly n snsitivly with ths issus. Whil it is likly tht ths positions will oupi y Inignous Austrlins, rruitmnt is on th sis o mrit n is not onin to Inignous Austrlins. 23 Puli Srvi At Rgultion 3.3 provis tht Agny Hs my pprov shms nling non-ongoing APS mploys to gin skills n xprin or th purpos o ssisting thm to prtiipt in th workor. Pg 24

25 72 Dos your gny or Inignous ulturl wrnss trining to mploys? Ys, or ll mploys Ys, or ll mploys nw to th APS Ys, or ll mploys nw to th gny Ys, othr [Pls spiy whih group(s) o mploys unrtk this trining] Voluntry Mntory Bing Dvlop No 73 In whih o th ollowing wys i mploys unrtk Inignous ulturl wrnss trining in ? [Pls slt ll tht pply] E-lrning F to trining prt y only F to trining 1 or mor ys Othr [Pls spiy] Or prioilly s rquir 74 Pls rily provi ommnt on ny othr Inignous ulturl wrnss tivitis your gny or to mploys in NAIDOC wk, orums or HR st, APS Pthwys Expo or inignous ts Employmnt o popl with isility This stion o th survy hs n rvis to inorm th work o th Divrsity Counil o th Srtris Bor n is lso onsistnt with th As On APS Disility Employmnt Strtgy (s t/ssts/p_il/0011/5699/son.p or urthr inormtion). 75 Di your gny hv orml strtgy in pl (.g. Disility Ation Pln) or th mploymnt o popl with isility uring ? ully prtilly Bing vlop [Pls go to qustion 77] No [Pls go to qustion 77] 76 Is your gny's strtgy or th mploymnt o popl with isility pulish on your gny's xtrnl wsit? Ys No Pg 25

26 77 During , i your gny us ny o th ollowing msurs or strtgis to promot th mploymnt o popl with isility? g h Aopt th inition o 'isility' in Stion 4 o th Disility Disrimintion At 1992 or vloping rruitmnt n rtntion strtgis Aopt th inition o 'isility' us y th ABS Disility, Aging n Crrs: Summry o Finings 2003 survy to ollt t n sttistis rom mploys Provi opportunitis or popl with isility to gin skills n xprin unr n gny-s mploymnt shm Fully Prtilly Bing Dvlop No Not Applil* Intii n SES mploy to t s snior lvl vot or mploys with isility Provi oumnt n lr pross or mploys with isility to rqust rsonl justmnts Oprt n gny ntwork or mploys with isility Agr to prtiipt in th RruitAility Shm tril Othr * No mploys with isility 78 Whih o th ollowing strtgis i your gny us in to promot to intrnl stkholrs th usinss s or mploying popl with isility? [Pls slt ll tht pply] Forml sphs Othr No strtgis us Awrnss rising through trining progrms Inormtion on th intrnt Us o promotionl mtril (.g. pmphlts) Employmnt mpigns 79 Whih o th ollowing ovr th ost o ny rsonl justmnts in ? Cntrl ugt Unit lvl ugt Othr Not pplil no rsonl justmnts rquir Pg 26

27 80 Dos your gny or isility wrnss progrms to mploys? Ys, or ll mploys Ys, or ll mploys nw to th APS Ys, or ll mploys nw to th gny Ys, othr [Pls spiy whih group(s) o mploys unrtk ths progrms] Voluntry Mntory Bing Dvlop No 81 Dos your gny or wrnss progrms on mntl illnss (.g. prssion, nxity, ipolr isorrs) to mploys? Ys, or ll mploys Ys, or ll mploys nw to th APS Ys, or ll mploys nw to th gny Ys, othr [Pls spiy whih group(s) o mploys unrtk ths progrms] Voluntry Mntory Bing Dvlop No 82 Di your gny ollt inormtion on th numr o popl with isility mploy through isility mploymnt srvi provir on n ongoing sis uring ? Ys [Pls spiy numr] No 83 Di your gny ollt inormtion on th numr o popl with isility mploy through isility mploymnt srvi provir on non-ongoing sis uring ? Ys No 84 Di your gny ollt inormtion on th numr o popl with isility mploy through isility mploymnt srvi provir unr lus 4.3A o th Puli Srvi Commissionr's Dirtions uring ? Ys [Pls spiy numr] No 85 Di your gny ollt inormtion on th numr o popl with isility mploy through spil mploymnt msurs limiting mploymnt opportunitis only to popl with intlltul isility 24 uring ? Ys [Pls spiy numr] No 24 Puli Srvi Commissionr's Dirtions 4.2, 4.3 n 4.6A llow gny hs to limit spii mploymnt opportunitis to prsons with n intlltul isility within th rmwork provi y Commonwlth isrimintion lgisltion. Pg 27

28 86 Cn your gny trmin how mny o ths mploys us Disility Employmnt Srvi Provir? ully [Pls spiy numr] prtilly [Pls spiy numr] Bing vlop No Womn in lrship 87 Pls init th numr o mn n womn in your gny's snior lrship group, irrsptiv o thir lssiition lvl. Lvl Ml Fml Agny h 1 Dirt rport to gny h 3 2 Dirt rports to thos who rport irtly to th gny h 5 2 Commnt Box G Workpl Divrsity Pg 28

29 H. Iniviul Prormn This stion rlts to your gny's prosss or ling with iniviul prormn. Prormn mngmnt 88 Di your gny hv th ollowing msurs in pl uring to ssist in implmnting its prormn mngmnt systm? g h i j k l m n o p q r Fully Prtilly Bing Dvlop A orml prormn pprisl pross tht is oumnt n onut prioilly A prormn ultur whr mngrs n st ngg in rgulr k n isussion on n inorml sis Multi-sour k or mngrs A lr sttmnt o prormn xpttions riv through isussion with st Prormn pprisls whih inlu ky rol ountilitis n prormn initors Msurs tht nourg th tiv mngmnt o high prormn n tlnt mong mploys Prosss tht nourg th tiv mngmnt o unrprorming st Support n ssistn or lin mngrs to vlop skills in prormn mngmnt Iniviulis lrning n vlopmnt plns Linkgs twn prormn ssssmnt n slry progrssion A prormn onus shm or iniviuls Rviw n rwr o groups/tms s wll s iniviuls A rwr n rognition systm tht is not link to innil rwrs A pross to hlp nsur onsistny in ssssmnt Prioi vlution o th prormn mngmnt systm Trining or st in riving k Trining or mngrs in proviing k, spiilly whn mnging unrprorming st Othr No Pg 29

30 89 Di your gny hv th ollowing mhnisms in pl uring to nsur tht lin mngrs implmnt th gny's prormn mngmnt systm? g h A in timlin or th ompltion o grmnt phss Fully Prtilly Bing Dvlop Ky prormn initors rlting to prormn mngmnt inlu in lin mngrs' prormn grmnts Agny-wi prormn initors rlting to prormn mngmnt inlu in mor snior mngrs' prormn grmnts Mngrs rwr or suprior st mngmnt skills Mngrs with n to improv thir st mngmnt skills intii n ssistn provi Complin with gny prormn mngmnt irtivs tst (.g. in st survys) An ltroni systm (i.. omputr s prormn mngmnt systm) Othr No 90 Is your gny's prormn pprisl pross link to ny o th ollowing untions? [Pls slt ll tht pply] Work unit plnning Othr Non o th ov Outoms sought y govrnmnt Agny oprtionl or strtgi plnning (short or long-trm) Agny lrning n vlopmnt tivity plnning Sussion plnning Intiition o skill imlns ross gny Intiition n mngmnt o high prormrs Intiition n mngmnt o low prormrs Dvlopmnt o tlnt mngmnt strtgis Dvlopmnt o lrning n vlopmnt strtgis Dvlopmnt o unrprormn mngmnt strtgis 91 Pls rily outlin how your gny intiis n/or rwrs goo prormn. Rwrs n Rognition Progrm, vlopmnt opportunitis or st, knowlgmnt in intrnl ommunitions Pg 30

31 92 During , wr ll o your gny's mploys 25 rquir to hv orml prormn grmnt? Ys No 25 Employs hr rr to th rlvnt numr o popl mploy irtly y your gny uring INCLUDE EXCLUDE Full-tim n prt-tim ongoing mploys pi through pyroll. Full-tim n prt-tim non-ongoing mploys pi through pyroll who r ngg or spii trm or or th urtion o spii tsk. Non-ongoing st ngg or utis tht r irrgulr or intrmittnt. Workrs pi through thir prty. Mngmnt o unrprormn 93 Whih o th ollowing msurs i your gny hv in pl in to ssist in mnging ny unrprormn? [Pls slt ll tht pply] Othr Non o th ov Agny-issu guilins An gny-sign progrm or systm Stp-y-stp instrutions or tmplts to gui mngrs Trining o mngrs Cohing or s mngmnt srvis to ssist mngrs Guin on strtgis mngrs n us to ostr prormn improvmnt Short-trm ojtivs or unrprorming iniviuls Dismissl in ss whr prormn ontinus to unstistory 94 During , how mny mploys in your gny wr pl on orml unrprormn pross? [Pls spiy numr o mploys] 0 mploys 95 During , how mny orml unrprormn prosss wr inlis? [Pls spiy numr o prosss] 0 prosss inlis Pg 31

32 96 O th mploys rport in qustion 95 (i.. thos who wr th sujt o inlis unrprormn pross), pls omplt th ollowing tl: Typ o Outom Trmintion o mploymnt How mny mploys riv this typ o outom? (numr) Rution in lssiition Drrl o py progrssion R-ssignmnt o utis Pross sussul; prormn improv to ptl stnr Othr [Pls spiy] 97 Pls rily ommnt on your gny's ovrll tivnss (susss n lssons lrnt) in th mngmnt o unrprormn. Ar or ontinul vlopmnt Commnt Box H Iniviul Prormn Pg 32

33 I. Workor Plnning This stion rlts to spts o workor plnning within your gny. 98. Di your gny hv oumnt workor pln or ? ully prtilly [Pls provi opy o your workor pln] [Pls provi opy o your workor pln] Bing vlop [Pls go to qustion 103] No [Pls go to qustion 103]. Ws this your gny's irst oumnt workor pln? Ys No. Wht is th tim rm or this workor pln? On yr Two yrs Thr yrs Four or mor yrs. Dos this workor pln ovr ? No Ys [Pls go to qustion 99]. I this workor pln os not ovr , is your gny vloping workor pln or ? Ys No Pg 33

34 99 Di th workor pln inlu th ollowing ssssmnts: g h i j k l m n Ys No Not Applil Currnt usinss livrls th gny is rquir to livr (in trms o outoms, outputs n srvis)? Intrnl n xtrnl usinss rivrs tht oul impt on utur workor rquir? Altrntiv utur usinss snrios tht will vry in thir likly impt on utur workor rquir? Currnt workor rquir in trms o pity (i.. numrs) n pility (i.. skills n knowlg)? Currnt workor supply in trms o pity (i.. numrs) n pility (i.. skills n knowlg)? Currnt workor gps in trms o pity (i.. numrs) n pility (i.. skills n knowlg)? Futur workor rquir in trms o pity (i.. numrs) n pility (i.. skills n knowlg)? Futur workor supply in trms o pity (i.. numrs) n pility (i.. skills n knowlg)? Futur workor gps in trms o pity (i.. numrs) n pility (i.. skills n knowlg)? Futur workor orility? Currnt n utur vilility o xtrnl supply (in trms o th typ o workor tht is, n will, rquir)? Strtgis or inititivs to rss ky workor gps? Critil jo rols? Othr workor risks? [Pls spiy] Arss oprting nvironmnt n trns 100 I th workor pln show ky workor gps in qustions 99 n/or i, pls list up to thr o ths gps. i. Rsrhing inustry t n sttistil nlysis ii. iii. Poliy vlopmnt Tlnt rtntion 101 I th workor pln inlu strtgis or inititivs to rss ky workor gps in qustion 99l, pls list up to thr o ths strtgis/inititivs. i. ii. iii. 102 Dos your gny routinly vlut th tivnss o ths strtgis in rssing th workor risks intii? Ys No Pg 34

35 103 Pls slt up to iv o th grtst workor risks ing your gny in th nxt iv yrs. [Pls slt up to iv options only] Arssing pility gps u to gny growth Arssing pility gps u to rution in gny siz Arssing pility gps u to hnging oprting nvironmnt Inqut rsours or hnging usinss ns Dling with hnging usinss ns u to vrying ns o lints Skill shortgs whih impt on gny pility Loss o puli onin or gny rputtion Long n ostly rruitmnt Rruiting ppropritly skill popl Loss o orport knowlg or tlnt u to rtirmnt Loss o orport knowlg or tlnt u to omptition or st Rtining ppropritly skill mploys Unrvlop mngmnt or lrship pility mong mil mngrs Unrvlop mngmnt or lrship pility mong snior lrs Lk o pl mploys or utur snior lrship rols Rtining mploys with high potntil or sussion Limit rr vnmnt or moility opportunitis or mploys Inility to intiy or mng tlnt Lk o lrning n vlopmnt opportunitis Othr Pg 35

36 104 Pls slt up to thr o th grtst workor hllngs xprin y your gny in implmnting n/or progrssing workor plnning. [Pls slt up to thr options only] Unrtinty out th utur Diiultis hiving onsnsus on th hllngs y th gny or th pilitis n Diiultis mpping urrnt pilitis in orr to prit utur pility rquirmnts Insuiint ss to nvironmntl snning inormtion A lk o workor plnning xprin Rsours, tim or ost involv in unrtking th tsk Lrg gny siz or omplxity Limittions o th xisting humn rsours mngmnt systm Chngs in govrnmnt irtion Chngs in uning or sting Flututing worklo Inility to ss th rquir workor t Inqut workor plnning mols, tools or prosss Othr 105 Is workor plnning intgrt into gny usinss plnning yls? Ys No 106 Ar workor risks routinly inlu in gny risk mngmnt plnning? Ys No Commnt Box I Workor Plnning Pg 36

37 J. APS Ouptionl Shortgs Th im o this stion is to intiy skill shortgs in spii ouption groups in th APS to inorm potntil strtgis to rss thm. 107 Di your gny us th APS Jo Fmily Mol in th onut o ny orml nlyss o ouptionl groups? Ys No th gny hs not onut ny orml nlyss o ouptionl groups No, w us nothr jo mily mol [Pls spiy] 108 Pls init th xtnt o ny skill shortgs 26 xprin y your gny or th ollowing jo milis 27 in Skill shortgs g h i j k l m n o p q Aounting n inn Aministrtion Communitions n mrkting Complin n rgultion Enginring n thnil Inormtion n ommunitions thnology Inormtion n knowlg mngmnt Intllign Lgl n prlimntry Monitoring n uit Orgnistionl lrship Popl (Humn rsours) Sin n hlth Srvi livry Strtgi poliy, rsrh, projt n progrm Trs n lour Othr [Pls spiy] NA Non Limit Mort Svr 26 Pls pply th ollowing os to this qustion: NA not pplil, skills not us in my gny. Non urrntly no skill shortgs in this r, or skill shortgs r not notil n o not impt on my gny hiving usinss ojtivs. Limit skill shortgs whih r notil, ut o not prvnt my gny rom hiving usinss ojtivs. Mort skill shortgs whih mn my gny is unl to hiv som minor prts o its usinss ojtivs. Svr skill shortgs whih mn my gny is unl to hiv or prts o its usinss ojtivs. 27 For urthr inormtion, s Pg 37

38 109. I your gny xprin ny skills shortgs in th Aounting n inn ouptionl group pls init th impt this iiulty h on your gny's pility within th ollowing jo rols. Cpility impt on your gny g h i j k Aounts prossing Bugting Finnil ounting or rporting Finn nlyst Gnrl inn Mngmnt ounting Prormn/output rporting Tx ounting Non-xutiv mngr Exutiv mngr Othr [Pls spiy] Non Limit Mort Svr. Pls rily sri ny lrning n vlopmnt strtgis your gny hs ppli to rss ny ky skills shortgs in th jo rul sri ov. Pg 38

39 110. I your gny xprin ny skills shortgs in th Popl (Humn rsours) ouptionl group pls init th impt this iiulty h on your gny's pility within th ollowing jo rols. Cpility impt on your gny g h i j k l m Humn rsours gnrlist Lrning n vlopmnt Ouptionl hlth n sty Pyroll Prormn mngmnt Rruitmnt Tlnt mngmnt Workr's ompnstion Workor plnning Workpl rltions Non-xutiv mngr Exutiv mngr Othr [Pls spiy] Non Limit Mort Svr. Pls rily sri ny lrning n vlopmnt strtgis your gny hs ppli to rss ny ky skills shortgs in th jo rol sri ov. Pg 39

40 111. I your gny xprin ny skills shortgs in th Inormtion n ommunition thnology ouptionl group pls init th impt this iiulty h on your gny's pility within th ollowing jo rols. Cpility impt on your gny g h i j k l m n o p q r s Strtgi lrship Prourmnt n vnor rltions Qulity ssurn Progrm-projt mngmnt Businss pross nlysis/sign Systms nlysis/sign Dvlopmnt n progrmming W n multimi ontnt vlopmnt Tsting Systms intgrtion n ploymnt Srvi mngmnt Systms ministrtion Surity Ntworks n tlommunitions Dtss Inrstrutur n ilitis Inormtion/knowlg mngmnt Hlpsk/support Trining n vlopmnt Non Limit Mort Svr. Pls rily sri ny lrning n vlopmnt strtgis your gny hs ppli to rss ny ky skills shortgs in th jo rol sri ov. Pg 40

41 112 I your gny us ny o th ollowing strtgis in to rss skill shortgs, pls slt up to thr o th most tiv. [Pls slt up to thr] Improv ttrtion or rruitmnt strtgis Strtgis im t improving rtntion or ultur (.g. promoting work-li ln, lxil working rrngmnts or ttr mploy hlth) Invstmnt in lrning n vlopmnt o th xisting workor through prtiiption in in-hous progrms Invstmnt in lrning n vlopmnt o th xisting workor through prtiiption in xtrnl progrms Invstmnt in knowlg mngmnt inititivs Strtgis im t ruing th mns or skills (.g. rsigning usinss prosss or jo rsign) Strtgis im t inrsing th supply o skills (.g. prtnring with othr orgnistions, skill migrtion, support stuy, rmoving rrirs to inrs prtiiption) Strtgis im t ttr mngmnt o th non-ongoing workor (inluing ontrtors n srvis suppli y thir prty provirs) Strtgis im t ttrting skill mploys using xisting rmunrtion strtgis (.g. Iniviul Flxiility Agrmnts) Strtgis im t ttrting skill mploys using non-rmunrtion strtgis (.g. prossionl vlopmnt, trining, lxil work) Othr [Pls spiy] Not pplil no skill shortgs Commnt Box J APS Ouptionl Shortgs Pg 41

42 K. Tlnt Dvlopmnt A ky omponnt o lrship vlopmnt is tlnt mngmnt. This is in s systmti pproh to nsuring sustinl pool o tlnt popl or ritil rols, inluing th intiition o rols tht r ritil to gny usinss, n th intiition n vlopmnt o high potntil mploys rom whih ths rols n ill. Th ollowing stion rlts to spts o tlnt mngmnt within your gny. 113 Di your gny hv n tiv tlnt mngmnt strtgy in ? [Pls slt ll tht pply] or SES only or EL2 or othr st Covrs ll st [Pls spiy] Bing vlop [Pls go to qustion 116] No [Pls go to qustion 116] 114 I ys, wht ws its min purpos? Builing lrship nh strngth Rtining high potntil mploys Dvlopmnt o high potntil mploys Bttr unrstning o th workor Othr 115 Hs your gny's tlnt mngmnt strtgy n vlut or its tivnss? Ys No 116 Di your gny ssss skill st gps t th SES lvl in ? ully prtilly Bing vlop [Pls go to qustion 118] No [Pls go to qustion 118] Not pplil no SES mploys [Pls go to qustion 118] 117 Pls rily sri ny ky skill st gps intii y your gny t th SES lvl. Pg 42

43 118 Pls init, y lssiition lvl, whih o th ollowing msurs your gny us to vlop tlnt in i) APS 1 6 ii) EL iii) SES g h i j k l m Fully Prtilly No Fully Prtilly No Fully Prtilly No NA* A progrm to systmtilly vlop high potntil mploys Intiition o ritil positions Intiition o mrging skill st ns A mns o ssssing lrship strngth in th gny Progrms or uiling lrship strngth Us o rltion-s vlopmnt opportunitis (.g. mntoring, ohing, pr support shms) Fous on rting in-pth xprin within th gny (.g. intrnl jo rottions) Dvlopmnt opportunitis in othr APS gnis Dvlopmnt opportunitis in othr puli stor jurisitions Dvlopmnt opportunitis in th privt stor Dvlopmnt opportunitis in th not-orproit stor Prtiiption in n APSC whol o APS tlnt mngmnt progrm (inluing CDAC) Othr APS 1 6 [Pls spiy] n Othr EL [Pls spiy] o Othr SES [Pls spiy] * No SES mploys Pg 43

44 119 Pls init, y lssiition lvl, whih o th ollowing hllngs in vloping tlnt wr xprin y your gny uring i) APS 1 6 ii) EL iii) SES g h i j k l m Intiying tlnt ross th gny Diiulty in vloping tlnt intrnlly Diiulty in ttrting th rquir tlnt Fully Prtilly No Fully Prtilly No Fully Prtilly No NA* Losing ky st u to omptition with othr APS gnis Losing ky st u to omptition with th privt stor Rtirmnts ling to loss o orport knowlg Lk o rr or moility opportunitis within gny Lk o tlnt mngmnt rmwork or strtgy Lrg siz o th gny Smll siz o th gny Limittions in rwring tlnt Lk o mploy spirtion Othr APS 1 6 [Pls spiy] n Othr EL [Pls spiy] o Othr SES [Pls spiy] * No SES mploys Commnt Box K Tlnt Dvlopmnt Pg 44

45 L. Employmnt in th APS This stion rlts to gnrl mploymnt msurs within your gny. Rruitmnt 120 In ition to th APS work lvl stnrs, whih o th ollowing mhnisms r us y your gny to trmin lssiition lvls? i) Nw rols (.g. NPP un) ii) Existing (vnt) rols g h i Agny work lvl stnrs Othr work lvl stnrs Comprison with similr intrnl jos Comprison with similr xtrnl jos Corport/usinss plns or ugts Fully Prtilly No NA Fully Prtilly No NA Rommntion rom n intrnl jo vlution spilist Rommntion rom n xtrnl jo vlution onsultnt Existing lssiition lvl o th vnt rol Othr Pg 45

46 121 Whih o th ollowing i your gny us to msur non-ses rruitmnt prormn in ? [Pls slt ll tht pply] Tim-to-ill sttistis (.g. tim to inlis omptitiv sltion xriss or tim to ill positions) Cost o rruitmnt tivitis Avrtising tivnss (.g. numrs o pplitions riv, intrviws onut or suitl nits hiv) Fk rom sltion visory ommitts Fk rom nw rruits Fk rom lin rs n mngmnt on th rruitmnt pross Fk rom unsussul nits on thir stistion with th rruitmnt pross (.g. priv irnss o th pross, k riv) Sttistis on rviws ginst rruitmnt isions Rviws o th prormn o xtrnl srvi provirs (.g. mrkting vi, sris, rruitmnt gnis) Protion rports on nw rruits Assssmnt o th prormn o nw rruits prt rom th prormn mngmnt systm (.g. rports to mngmnt on th prormn outoms o nw rruits) Prormn ginst trgts or nhmrks Evlution o ulk rruitmnt rouns Othr Non th gny i not msur non-ses rruitmnt prormn Sttistis on rruitmnt outoms (.g. intrnl/xtrnl nit rtio, rtntion, turnovr o nw rruits) Fk rom mploy survys (.g. on ttrtion tors or rruitmnt prosss) 122 Di your gny us th sm mhnisms to msur SES rruitmnt prormn in ? Ys No [Pls spiy, i irnt mhnisms us] Not pplil no SES rruitmnt 123 Pls rily outlin on innovtiv rruitmnt strtgy implmnt y your gny in Intrviws onut y vio onrn 124 Pls rily outlin on innovtiv gny inution or onoring strtgy implmnt y your gny in Inution n ooring r urrntly unr rviw 125 Pls sri ny spii rruitmnt strtgis tht your gny hs in pl to nourg youngr workrs to join your gny. No spii strtgy Pg 46

47 126 Pls sri ny spii rruitmnt strtgis tht your gny hs in pl to nourg olr workrs to join your gny. No spii strtgy Rtntion 127 Di your gny us ny strtgis in to improv rtntion? ully prtilly Bing vlop [Pls go to qustion 131] No [Pls go to qustion 131] 128 I your gny us ny o th ollowing rtntion strtgis, pls init whthr ths strtgis wr tiv. g h i j k Mngmnt or lrship trining Stuy ssistn Ys No Not Applil Inlusion o lxil work prtis in inustril grmnts Wlling progrms Intrnl moility opportunitis Rtntion llowns in inustril grmnts Projt llowns Provisions or mploys in rmot lotions Prormn mngmnt systm Prormn onuss Othr 129 Pls sri ny spii rtntion strtgis tht your gny hs in pl to nourg youngr workrs to rmin in your gny. Th strtgis ov r vill to ll st 130 Pls sri ny spii rtntion strtgis tht your gny hs in pl to nourg olr workrs to rmin in your gny. Th strtgis ov r vill to ll st Pg 47

48 Exit intrviws/survys 131 During , i your gny onut ny xit intrviws/survys or mploys lving th gny? [Pls slt ll tht pply] Ys, xit intrviws Ys, xit survys No [Pls go to qustion 136] 132 Whn wr th xit intrviws/survys unrtkn? [Pls slt ll tht pply] Prior to mploys lving th gny Atr mploys h lt th gny 133 Di your gny nlys n rport intrnlly (.g. to th snior mngmnt group) out mploy xit inormtion gthr rom xit intrviws/survys? Ys No 134. Di th xit intrviws/survys ollt ny inormtion tht llow or intiition o Inignous mploys? Ys No. Di th xit intrviws/survys ollt ny inormtion tht llow or intiition o mploys with isility? Ys No 135 Pls rily outlin ny thms your gny osrv in th xit intrviw/survy t ollt (.g. ommon rsons why mploys wr lving th gny inluing ny prtiulr irns twn ivrsity groups, gnrs, lssiitions or rgions). Limit rr opportunitis, trnsr opportunitis within APS Workpl giving In Frury 2010, th Proutivity Commission (PC) rls its rport, Contriution o th Not-or-Proit Stor. 28 In tht rport, th PC rommn tht th Austrlin Govrnmnt shoul provi uning n support or ntionl mpign to promot pyroll giving. In rspons, th govrnmnt ommitt to tivly nourging APS gnis to implmnt n promot workpl giving through thir pyroll systms. An inrs in uning or not-or-proit orgnistions, s rsult o inrs workpl giving rom APS mploys, woul nl ths orgnistions to ous mor ort on or tivitis n lss on unrising. Pg 48

49 28 S or urthr inormtion. 136 Di your gny hv ny workpl giving progrms (i.. ontion to hritis through pyroll) in pl uring ? ully prtilly Bing vlop [Pls go to qustion 138] No [Pls go to qustion 138] 137 Cn your gny's humn rsours systm lult th totl numr o mploys 29 who ontriut to th workpl giving progrms in ? Ys [Pls spiy th totl numr o mploys] No 29 Employs hr rrs to popl mploy irtly y your gny. INCLUDE EXCLUDE Full-tim n prt-tim ongoing mploys pi through pyroll. Full-tim n prt-tim non-ongoing mploys pi through pyroll who r ngg or spii trm or or th urtion o spii tsk. Non-ongoing st ngg or utis tht r irrgulr or intrmittnt. Workrs pi through thir prty. 138 Cn your gny's humn rsours systm lult th totl mount ontriut to th workpl giving progrms y mploys in ? Ys [Pls spiy th totl $] No Tlworking Tlworking is n rrngmnt whr n mploy hs orml grmnt with his or hr mployr to work in lotion othr thn th oi, usully hom oi. Tlwork uss inormtion n ommunitions thnology to sty onnt to othr mploys n work systms. Agnis my hv prviously rrr to tlwork s 'hom s work'. 139 Dos your gny hv orml tlworking (or hom-s work) poliy in pl? No ully prtilly Bing vlop Pg 49