Multiple Choice Questions:

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2 Multiple Choice Questions: 1. What is the difference between information technology (IT) and a management information system (MIS)? A) IT is a type of MIS B) MIS is a type of IT C) IT and MIS are the same D) IT is hardware and MIS is software 2. What is a manager s primary use of a MIS? A) to facilitate problem solving and decision making B) to facilitate quality control C) to monitor inventory D) to evaluate productivity 3. Which of the following identifies the input and output of a MIS? A) input = information; output = decisions B) input = information; output = data C) input = data; output =decisions D) input = data; output = information 4. An automated teller machine (ATM) is an example of which type of MIS? A) expert system B) operations information system C) transaction processing system D) decision support system 5. Which component of a computer system is responsible for executing software instructions? A) input device B) operating system C) central processing unit D) primary storage 1

3 6. Which of the following networks is the most secure? A) intranet B) extranet C) cloud D) wireless 7. Which software application would be best to use to perform and analyze calculations on production data? A) accounting B) presentation C) database D) spreadsheet 8. What type of e-commerce occurs when WalMart buys merchandise from a supplier over the Internet? A) B2C B) C2C C) C2B D) B2B 9. Which of the following threatens information security? A) authentication B) encryption C) viruses D) cookies 10. Which of the following would best protect a business against unethical computer use? A) information privacy policy B) computer use policy C) policy D) internet use policy 2

4 11. Which of the following best defines a set of methods or techniques for acquiring, organizing, storing, manipulating, and transmitting information? A) management information system (MIS) B) information technology C) data mining D) decision support system 12. Which of the following best describes the type of system that gathers, organizes, and summarizes data in a form that is valuable to managers? A) transaction processing system B) expert system C) decision support system D) operations information system 13. Which of the following best describes a private, company wide network, closed to public access? A) intranet B) extranet C) virtual private network D) cloud computing 14. Which of the following best describes a semiprivate network that uses Internet technology and allows more than one company to access the same information? A) intranet B) extranet C) virtual private network D) cloud computing 15. Which of the following best describes a network in which a company s data and applications are stored at offsite data centers that are accessed over the Internet? A) intranet B) extranet C) virtual private network D) cloud computing 3

5 16. What is the difference between hardware and software? A) Hardware is the set of programs and procedures used to operate a computer, while software is the physical devices associated with computing. B) Hardware is the physical devices associated with computing, while software is the set of programs and procedures used to operate a computer. C) Hardware is a set of applications that control how technology tools work together, while software is a set of applications that tell a computer how to process information. D) Hardware is a set of applications that tell a computer how to process information, while software is a set of applications that control how technology tools work together. 17. Which of the following best describes the type of system software that provides additional functionality to the operating system for a specific purpose? A) application software B) hardware C) utility software D) shareware 18. What is the difference between freeware and shareware? A) Freeware controls application software, while shareware provides additional information for application software to process. B) Shareware controls application software, while freeware provides additional information to application software to process. C) Freeware is software that is absolutely free for the taking, while shareware is copyrighted, but distributed free of charge. D) Freeware is copyrighted software that is distributed free of charge, while shareware is software that is absolutely free for the taking. 4

6 19. What are the four types of e-commerce transactions? A) business-to-business (B2B), business-to-consumer (B2C), manufacturer-tobusiness (M2B), and manufacturer to consumer (M2C) B) manufacturer-to-business (M2B), manufacturer-to-consumer (M2C), consumerto-business (C2B), and consumer-to-consumer (C2C) C) business-to-business (B2B), business-to-consumer (B2C), supplier-to-business (S2B), and supplier-to-consumer (S2C) D) business-to-business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), and consumer-to-consumer (C2C) 20. Which of the following types of e-commerce transactions is expected to increase over the next several years due to customer s desire for greater purchasing convenience and lower prices? A) business-to-consumer (B2C) B) consumer-to-business (C2B) C) manufacturer-to-business (M2B) D) supplier-to-business (S2B) 21. Which of the following types of e-commerce transactions is ebay.com, Craigslist, and Amazon.com s marketplace an example of? A) business-to-business (B2B) B) consumer-to-consumer (C2C) C) manufacturer-to-consumer (M2C) D) supplier-to-consumer (S2C) 22. Which type of technology security relates to logins used to access a network? A) encryption B) firewall C) authentication D) identity protection 5

7 23. Which of the following online security threats requests personal information be returned to the sender? A) phishing B) worm C) trojan horse D) scam 6

8 True/false Questions: 1. Information technology is the set of methods or techniques for acquiring, organizing, storing, manipulating, and transmitting information. 2. Management information systems (MIS) are specific forms of IT that managers utilize to generate the specific, detailed information they need to perform their roles effectively. 3. Data mining is processed data that is output for a MIS. 4. Transaction processing systems are used to obtain sales, inventory, accounting and other performance related information. 5. Decision support systems are systems that provide models that aid managers in making nonprogrammed or atypical decisions. 7

9 6. For information to be useful to managers it must possess four characteristics: usefulness, completeness, timeliness, and relevance. 7. A network is a system for data exchange and resource sharing by linking computers to a central database. 8. To be considered a network, there must be at least 3 or more computers linked. 9. A wide area network (WAN) is a group of computers in close proximity, such as an office building. 10. The Internet is the world s largest network. 11. One of the slowest forms of high speed Internet is wireless (LMCS). 12. An intranet is a company-wide network, closed to public access, that uses Internet-type technology. 8

10 13. An extranet is a private data network that creates secure connections over regular Internet lines. 14. Extranets are less secure than intranets, but more secure than public accessed networks. 15. A cloud computing network stores a company s data and applications at one or more offsite data centers that are accessed through the Internet. 16. Wireless and mobile are synonymous, in that it means technology can travel with the user who can use the technology to download software, , and web pages. 17. VoIP is the Internet infrastructure that is used to route s over the Internet. 18. RFID tags are electronic chips placed on goods to relay information, such as location, to electronic readers. 9

11 19. The primary storage or computer s main memory interprets and executes software instructions. 20. Secondary storage is removable hardware used to store data for long-term storage or portability. 21. An output device is hardware used to see, hear, or accept the results of information processing requests. 22. An input device is hardware used to send information from one location and receive it at another. 23. System software is the set of instructions that tell a computer how to process information for a specific purpose. 24. Shareware is copyrighted software that is distributed free of charge to potential customers. 10

12 25. E-commerce is the buying and selling of goods over the Internet. 26. A social network is an Internet site that facilitates relationships among people and businesses. 27. Encryption analyzes information entering and leaving a network and prevents transmission of information without proper markings. 28. Cyberterrorism is an extreme form of hacking. 11

13 Short Answer questions: 1. What are the four classifications of MIS systems? 2. Explain the differences between an intranet and extranet. 3. Explain the differences between hardware and software. 4. Describe what input, output, and communication devices are, and give examples of each. 5. What are the four types of e-commerce transactions? 6. What are the steps to minimize the threat of a computer or network virus infection? 12