Elizabeth J. Durango-Cohen
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1 Elizabeth J. Durango-Cohen 565 W. Adams Street Chicago, IL Phone: ACADEMIC APPOINTMENTS ILLINOIS INSTITUTE OF TECHNOLOGY, CHICAGO, IL STUART SCHOOL OF BUSINESS Assistant Professor of Operations Management June 2005 Present WASHINGTON UNIVERSITY IN ST. LOUIS, ST. LOUIS, MO September 2002 June 2004 JOHN M. OLIN SCHOOL OF BUSINESS Assistant Professor of Operations and Manufacturing Management (OMM) EDUCATION UNIVERSITY OF CALIFORNIA, BERKELEY, CA Ph.D. Industrial Engineering and Operations Research, 2002 Dissertation: Analysis of Supply Contracts in Capacity-Constrained Environments Minors: Management of Technology and Statistics UNIVERSITY OF CALIFORNIA, BERKELEY, CA Certificate in Management of Technology, Walter A. Haas School of Business, 1996 UNIVERSITY OF CALIFORNIA, BERKELEY, CA M.S. Industrial Engineering and Operations Research, 1995 SONOMA STATE UNIVERSITY, ROHNERT PARK, CA B.S. Applied Mathematics; Computer Science Minor, 1994, Graduated With Distinction HONORS AND AWARDS National Science Foundation (NSF) Grant, Title: Collaborative Research: Optimizing Direct-Marketing Strategies in Non-Profit Fundraising: An Integrated Framework for Segmentation, Estimation and Control. Position: Principal Investigator. Amount: $350,000 National Science Foundation (NSF) Grant, Title: Profit Control: A New Paradigm in Control System Design Position: Participating Faculty. Amount: $256,470 Dean s Summer Research Grant Recipient, 2008 Title: Optimizing Direct-Marketing Strategies for a Public Service Broadcasting Adaptive Control Approach. Amount: $10,000 Outstanding Graduate Student Instructor, U.C. Berkeley, 2001 Achievement Rewards for College Scientists (ARCS) Fellowship Finalist, 2001 Soroptimist International Fellowship Recipient, 1998 Institution: An
2 Durango-Cohen 3 Curriculum Vita INFORMS Doctoral Colloquium Participant, 1998 U.C. Berkeley Mentored Research Award Recipient, 1997 Ruth Asawa Award for Most Outstanding Senior, 1988 SCHOLARLY ACCOMPLISHMENTS ARCHIVAL JOURNAL PUBLICATIONS J1. Durango-Cohen, E.J. and Wagman, L., Strategic Obfuscation of Production Capacities, Naval Research Logistics, Accepted for publication subject to minor revision. J2. Durango-Cohen, E.J. and Balasubramanian, S.K., Effective Segmentation of University Alumni: Mining Contribution Data with Finite-Mixture Models, Research in Higher Education, Accepted for publication subject to minor revision. J3. Durango-Cohen, P.L., Durango-Cohen, E.J., and Torres, R., A Bernoulli-Gaussian Mixture Model of Donation Likelihood and Monetary Value: An Application to Alumni Segmentation in a University Setting, Computers and Industrial Engineering, 2013, Volume 66, Number 4, Pages J4. Durango-Cohen, E.J., Torres, R., and Durango-Cohen, P.L., Donor Segmentation: When Summary Statistics Don't Tell the Whole Story, Journal of Interactive Marketing, 2013, Volume 27, Number 4, Pages J5. Durango-Cohen, E. J., Modeling Contribution Behavior in Fundraising: Segmentation Analysis for a Public Broadcasting Station, European Journal of Operational Research, 2013, Volume 227, Issue 3, Pages J6. Durango-Cohen, P.L, Durango-Cohen, E.J., and Zhang, W., A Clusterwise Linear Regression Model of Alumni Giving, International Journal of Education Economics and Development, 2012, Volume 3, Number 4, Pages J7. Durango-Cohen, E.J. and Yano, C.A., Optimizing the Customer s Forecast in a Forecast-Commitment Contract, Production and Operations Management, 2011, Volume 20, Issue 5, Pages J8. Durango-Cohen, E.J. and Yano, C.A., Supplier Commitment and Production Decisions Under a Forecast-Commitment Contract, Management Science, 2006, Volume 52, Issue 1, Pages
3 Durango-Cohen 4 Curriculum Vita OTHER ARCHIVAL PUBLICATIONS O1. Wong, W. K., Durango-Cohen, E.J., and Chmielewski, D. J., Inventory Control and LQG: Connections and Extensions, American Control Conference Proceedings, 2010, Pages PAPERS SUBMITTED AND UNDER REVISION S1. Durango-Cohen, E.J., Wagman, L., and Yano, C.A., Outsourcing in Place: Selling the Retailer's Store-Brand Factory, Production and Operations Management, Under Third Round of Review. S2. Durango-Cohen, E.J., Modeling Supplier Capacity Allocation Decisions: Understanding How to Align Short vs. Long Term Goals, International Journal of Production Research, Being Revised for Second Round of Review. S3. Durango-Cohen, E.J. and Yano, C., Structuring National Brand Price Contracts in the Presence of Store-Brand Competition, Manufacturing Service & Operations Management, Under First Round of Review. S4. Durango-Cohen, E.J., Durango-Cohen, P.L. and Zhang, W., A Regression Model of Alumni Giving, Education Economics, Under First Round of Review. WORK IN PROGRESS W1. Durango-Cohen, E.J. and Durango-Cohen, P. Optimizing Direct-marketing Strategies for Public Service Broadcasting Institution: An Adaptive Control Application, W2. Durango-Cohen, E.J., Durango-Cohen, P., and Wagman, L., Optimal Probing of Myopic Consumers: The Case of Chicago Public Radio, W3. Torres, R., Durango-Cohen, E.J., and Durango-Cohen, P.L., Capturing Serial Dependence in Contribution Behavior Using Correlated Bivariate Gaussian Mixture Models, REFEREED CONFERENCE PROCEEDINGS P1. Durango-Cohen, E.J. and Yano, C.A., Outsourcing in Place: Selling the Retailer's Store-Brand Factory Manufacturing and Service Operations Management (MSOM) Conference Proceedings, June P2. Durango-Cohen, E.J. and Durango-Cohen, P.L., Optimizing Direct-marketing Strategies for Public Broadcasting Institutions: An Adaptive Control Application, Marketing Science Conference Proceedings, June 2009.
4 Durango-Cohen 5 Curriculum Vita P3. Durango-Cohen, E.J. and Yano, C.A., Forecast-Commitment Contract with Strategic Customers Manufacturing and Service Operations Management (MSOM) Conference Proceedings, June P4. Yano, C.A. and Durango-Cohen, E.J., Optimizing the Customer s Forecast in a Forecast-Commitment Contract Manufacturing and Service Operations Management (MSOM) Conference Proceedings, June P5. Durango-Cohen, E.J. and Yano, C.A., Channel Pricing Implications for a Supply Chains with Competing Store and National Brands, Manufacturing and Service Operations Management (MSOM) Conference Proceedings, June INVITED TALKS T1. Office of Strategic Partnerships, Lincoln Park Zoo (LPZ), April Modeling Unobserved Heterogeneity in Direct-Marketing Fundraising. T2. Office of Alumni Relations and Development (OARD), Northwestern University, February Modeling Unobserved Heterogeneity in Direct-Marketing Fundraising. T3. College of Computing and Digital Media, DePaul University, January Modeling Unobserved Heterogeneity in Member Contribution Behavior in Public-Broadcasting Fundraising. T4. Industrial Engineering and Management Sciences (IEMS) Department, Northwestern University, May Modeling Unobserved Heterogeneity in Member Contribution Behavior in Public-Broadcasting Fundraising. T5. Office of Strategic Communications, Chicago Public Media, July Modeling Member Contribution Behavior in Public Broadcasting Fundraising. T6. Department of Mechanical and Industrial Engineering, University of Illinois at Chicago, November Modeling Unobserved Heterogeneity in Member Contribution Behavior in Public-Broadcasting Fundraising. T7. Institute of Business & Interprofessional Studies, Illinois Institute of Technology, Customer Forecasts in Forecast-Commitment Contracts. T8. Krannert School Business, Purdue University, Analysis of Supply Contracts in Capacity-Constrained Industries. T9. Olin School of Business, Washington University in St. Louis, Analysis of Supply Contracts in Capacity-Constrained Industries. T10. College of Business Administration, Marquette University, Analysis of Supply Contracts in Capacity-Constrained Industries.
5 Durango-Cohen 6 Curriculum Vita T11. School of Business Administration, University of Connecticut, Analysis of Supply Contracts in Capacity-Constrained Industries. T12. Graduate School of Business, University of Cincinnati, Analysis of Supply Contracts in Capacity-Constrained Industries. CONFERENCE PRESENTATIONS C1. Durango-Cohen, E.J., Using Simulation Software to Drive Conceptual Understanding in OM Course. Annual INFORMS Conference, Phoenix AZ, Oct 14-17, C2. Durango-Cohen, E.J. and Wagman, L., Optimal Capacity Choice with Imminent Entry. Annual INFORMS Conference, Charlotte NC, Nov 13-18, C3. Durango-Cohen, E.J. and Yano, C.A., Selling the Retailer s Factory to a National Brand Manufacturer: Changes From Selling to the Enemy. Annual INFORMS Conference, Charlotte NC, Nov 13-18, C4. Durango-Cohen, E.J., Modeling Unobserved Heterogeneity in Membership Contribution Behavior in Public-Broadcasting Fundraising. APRA-IL Annual Meeting, Chicago IL, Nov 1, C5. Durango-Cohen, E.J. and Yano, C.A., Outsourcing in Place: Selling the Retailer's Store-Brand Factory. MSOM Annual Meeting, Haifa, Israel, Jun 28-29, C6. Durango-Cohen, E.J., Modeling Member Contribution Behavior in Public Broadcasting Fundraising. INFORMS Annual Meeting, San Diego CA, Oct 11-14, C7. Durango-Cohen, E.J. and Yano, C.A., Forecast-Commitment Contracts with Strategic Customers. MSOM Annual Meeting, Cambridge MA, Jun 28-30, C8. Durango-Cohen, E.J. and Durango-Cohen, P.L., Optimizing Direct-marketing Strategies for a Public Broadcasting Institution: An Adaptive Control Application. INFORMS Marketing Science Annual Meeting, Ann Arbor MI, Jun 4-6, C9. Durango-Cohen, E.J. and Yano, C.A., Vertical De-Integration in the Supply Chain: Selling the Retailer's Factory. INFORMS Annual Meeting, Seattle WA, Nov 4-7, C10. Durango-Cohen, E.J. and Yano, C.A., Channel Pricing Implications for Supply Chains with Competing Store and National Brands. MSOM Annual Meeting, Atlanta GA, June 19-20, C11. Durango-Cohen, E.J. and Yano, C.A., Supplier Pricing of National and Store Brands under Capacity Constraints. INFORMS Annual Meeting, San Francisco CA, Nov 12-15, 2005.
6 Durango-Cohen 7 Curriculum Vita C12. Durango-Cohen, E.J. and Yano, C.A., Modeling Forecast-Commitment & Production-Ordering Decisions in Long-Term Customer Supplier Relationships. INFORMS Annual Meeting, Miami FL, Nov 4-7, TEACHING AND STUDENT GUIDANCE ACTIVITIES COURSES TAUGHT MSC 596 Quantitative Models in Operations Management Elective, Ph.D. in Management Science (MSC) Program A special topics seminar that focuses on quantitative methods, techniques and theoretical models used in supply chain management research. The course discusses not only classical inventory management and supply chain management models, but also recent contributions to the field. Students are asked to examine the influence of micro-economic theory, particularly game theory, on analytical operations management research. Topics covered will include incentives, information sharing, competition and coordination in inventory and supply chain management. The course material revolves around classic and recent publications in well-known journals. Overall Professor Ratings: Spring 2008: 5.00/5.00 MSF 503 Financial Modeling Core, Master of Science in Finance (MSF) Program Financial modeling in a spreadsheet environment is a pervasive feature of the modern workplace. In this course, students learn how to implement financial models, using spreadsheet modeling and basic programming, via Microsoft Excel/VBA. Financial models include project valuation, bond pricing and hedging, option pricing via binomial trees and portfolio optimization. The course covers basic numerical techniques that are essential to financial modeling, including Monte Carlo simulation, solving systems of equations and linear algebra. Overall Professor Ratings: Fall 2013: 4.92/5.00, 4.94/5.00 and 4.68/5.00 Fall 2012: 4.74/5.00, 4.80/5.00 and 4.59/5.00 Fall 2011: 4.85/5.00, 4.68/5.00 and 4.75/5.00 Fall 2010: 4.74/5.00, 4.26/5.00 and 4.82/5.00 Fall 2009: 4.71/5.00, 4.64/5.00 and 4.57/5.00 MBA 545 Operating System Design Elective, Master of Business Administration (MBA) Program A survey of the concepts and techniques of design and management of enterprise operating systems. The course includes studies of different topologies for delivery of
7 Durango-Cohen 8 Curriculum Vita products and services and underlying infrastructure, such as MRP and scheduling and control mechanisms. Performance measures of operating systems, such as flow time, service level, and asset utilization are studied to understand their impact on competitive advantage. Overall Professor Ratings: Fall 2008: 4.40/5.00 MAC 502/MBA 504/(formerly) MBA 562 Spreadsheet Modeling Core, Master of Business Administration (MBA) and Master of Marketing Analytics and Communication (MAC) Programs Spreadsheets are a popular model-building environment for managers. Add-ins and enhancements to Excel have made powerful decision-making tools available to the manager. This course covers how to use the spreadsheet to develop and utilize some of these decision-making aids. Visual Basic for Excel allows the nonprogrammer to create modules for functions, subroutines, and procedures. Topics include decision-making under uncertainty and decision trees, and probabilistic simulation Overall Professor Ratings: Fall 2013: 4.50/5.00 and 5.00/5.00 Fall 2012: 4.63/5.00 and 4.77/5.00 Spring 2012: 4.50/5.00 Spring 2011: 4.36/5.00 Spring 2010: 4.57/5.00 Spring 2009: 4.67/5.00 BUS 305 Operations Management Core, Bachelor of Science in Business Administration (BUS) Program This course introduces students to concepts and techniques related to the design, planning, control, and improvement of both service and manufacturing operations. The course helps students become conversant in the language of operations management and provides them with the quantitative and qualitative tools needed to analyze basic operations issues. Topics covered include process analysis, waiting line management, project management, inventory and supply chain management. Overall Professor Ratings:* Spring 2012: 4.42/5.00 Fall 2011: 4.33/5.00 Spring 2011: 4.34/5.00 Fall 2010: 4.25/5.00 Spring 2010: 4.45/5.00 Fall 2009: 4.27/5.00 Spring 2009: 4.29/5.00
8 Durango-Cohen 9 Curriculum Vita * Evaluations from earlier years (prior to 2009) were available on a secure website that was phased out with the introduction of a new university banner system. While no longer available, evaluations from these years were qualitatively similar to the ones above. STUDENT COMMITTEES Ramon Torres, Ph.D. Civil and Environmental Engineering (2013), Northwestern University. External committee member. Co-advisor. Weizeng Zhang, Ph.D. Civil and Environmental Engineering (started 2009), Northwestern University. External committee member. Uxue Ayala, MS. Industrial Engineering, Universidad de Navarra, Spain (2008). Supervised Masters thesis project. SERVICE ACTIVITIES STUART SCHOOL SERVICE AACSB Assurance of Learning MAC Program, 2012-Present Undergraduate Program and Curriculum Committee, 2009-Present Academic Honesty Policy Committee, 2012 College Week Live Undergraduate Recruitment, 2011 Faculty Recruiting Committee, 2011 AACSB Assurance of Learning BSBA Program, 2010-Present Dean Reappointment-Review Committee, 2011 MBA Curriculum Revision Committee, Florence Dunbar Essay Contest Judge, Women s Leadership Breakfast and Panel Participant, 2010 MBA Recruitment Activities, Graduate Program and Curriculum Committee Meeting, 2007 Faculty Search Committee, Chair, Faculty Search Committee, Member, Undergraduate Admissions Outreach, Curriculum Development Committee, UNIVERSITY-WIDE COMMITTEES Leadership Academy Scholarship Committee, Undergraduate Admissions Outreach, Sophomore Retreat Participant, , 2008 IIT Library Committee, 2006 Campus Judicial Board (CJB), 2006, 2009 IPRO Resolution Task Force, 2006
9 Durango-Cohen 10 Curriculum Vita EDITORIAL SERVICE Editorial Board Member of Production and Operations Management (POM) Journal Ad-hoc referee for the following journals: Management Science Naval Research Logistics IIE Transactions Production and Operations Management (POM) Journal Journal of the Operational Research Society (JORS) International Journal of Production Research TOP Journal of the Spanish Society of Statistics and Operations Research PROFESSIONAL SERVICE President, Institute for Operations Research and the Management Sciences (INFORMS) Junior Faculty Interest Group (JFIG), Cluster Chair, JFIG Sessions, 2012 INFORMS Annual Meeting, Phoenix, AZ Panelist, Student Affairs Committee, 2011 INFORMS Annual Meeting, Charlotte, NC Panelist, Women in ORMS (WORMS), INFORMS National Meeting, San Diego, 2009 Secretary, INFORMS Junior Faculty Interest Group (JFIG), Treasurer, INFORMS, U.C. Berkeley Student Chapter, PROFESSIONAL AFFILIATIONS Member, Institute for Operations Research and the Management Sciences (INFORMS), 2002-Present Member, INFORMS Women in OR/MS Forum (WORMS), 2002-Present Member, INFORMS Manufacturing and Service Operations Management Society (MSOM), 2002-Present
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