BYOD & Virtualization: Managing Mobile

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1 White Paper 01 Finches Only 02 ViewSonic Only BYOD & Virtualization: Managing Mobile Devices from the Desktop Erik Willey

2 SUMMARY: Integrated with Citrix XenMobile, ViewSonic s SD-A245 smart display client allows an IT organization the ability to use a single software tool to manage both their mobile and desktop devices. Over the last few years, mobile device adoption has exploded, far surpassing PC adoption rates in the 80s, the internet boom of the 90s, and the growth of social networking in more recent years. With the increased consumerization of mobile devices, the use of these devices at the work place has increased as well. Although a Bring Your Own Device (BYOD) strategy can deliver an organization many benefits including increased employee productivity and satisfaction, as well as improved recruitment and employee retention, BYOD also raises many concerns for businesses. There are a variety of ways an organization can install a BYOD program, from ad hoc use of personal devices, to complete adoption of corporate-owned devices. Whatever program an organization chooses, a thorough, well thought-out policy is essential for embracing BYOD without increased risk. This whitepaper will address the business concerns and risks of a BYOD adoption, and will outline how organizations can take advantage of BYOD with a strategy to reduce these risks, while also increasing the control and management of mobile devices. BYOD Security Risks By giving employees greater mobility and the ability to work from any device, anytime, and anywhere, BYOD policies help organizations offer a more productive, efficient, and satisfying work environment. But as more and more end users begin utilizing their tablets, smartphones, and other devices at work and on the road, businesses are re-evaluating their current dependence on the established IT structure. With this proliferation of mobile devices, securing corporate data and supporting the array of tools and platforms have placed further strain on under-staffed IT resources, as well as increased pressures on traditional desktop management. For example, the use of personal devices at the workplace can create any number of security breaches for a company: When employees share files inside and outside of the office with their tablets and smartphones, it becomes difficult for IT to protect and control that data. If a device is lost or stolen outside of the office, or if an employee is let go, corporate information on that device is vulnerable for malicious use. Malware can be easily introduced into the corporate network via affected devices. Corporate information can be stolen via Trojanized apps downloaded from third party app stores. To combat these security risks while simultaneously allowing employees to bring their own devices to work, the best 01 approach Finches Only often includes virtualization 02 ViewSonic and Only a complete mobile device management solution.

3 With a transition to a Virtual Desktop Infrastructure, organizations can begin to reap the benefits of PC-less computing. Virtualization & Mobile Device Management Despite the benefits that a traditional physical desktop has provided to the enterprise over the years, today s more powerful hardware, better encryption technology, lower cost storage, and wider bandwidths leave most modern networks woefully under utilized. In addition, the typical network is not able to meet the new accessibility demands of today s users. With a transition to a Virtual Desktop Infrastructure, organizations can begin to reap the benefits of PC-less computing such as increased security, reliability, and scalability. As such, businesses today are transforming their IT resources in to a cloud computing infrastructure. The traditional desktop display is also transforming from a passive-display to an active-display that not only connects to virtual desktops running in the cloud, but can also quickly and securely access cloud resources, as well as content and services with a rich, mobile experience from touch to apps. Most corporate and enterprise organizations today have three key IT initiatives underway in support of their work force: 1. Development and adoption of mobile and SaaS apps to increase the collaboration among employees and overall productivity. 2. Virtualization and delivery of legacy Windows apps in the post-pc era 3. Implementation of a mobile device management solution to provision and manage mobile operating systems and apps, and to protect company resources while enabling BYOD. For a complete BYOD strategy, organizations are demanding a full solution that supports everything including device management, sand boxed mail and web, mobile network control, SSO and ID management, mobile app security, desktop and app virtualization, secure data control, and collaboration functions. The Citrix XenMobile mobile device management solution meets the above demands and allows an IT organization complete management of devices, apps, and associated data on consumer tablets and smartphones. Many seasoned IT professionals have likened today s trend of cloud computing as the proverbial pendulum shifting from a distributed PC computing environment back to the use of centralized mainframe computers. But with the use of Citrix s mobile device management (MDM) software, it now appears the pendulum is at the center point where an IT organization can achieve the needed levels of security and manageability, but also leverage the distributed computing power of today s new generation of mobile and desktop devices. A Single Tool to Manage Both Mobile and Desktop Devices 01 Finches Only 02 ViewSonic Only Enabling a seamless transition between devices, while maintaining an uncompromised user-experience and security, are critical elements in this post-pc era. But how can organizations achieve all of these elements, especially if the environment is comprised of multiple BYO devices and multiple virtualized desktops?

4 Increased productivity: Leverage the smart displays larger screen size and use of a keyboard and mouse to gain greater productivity. Users also have access to a greater number of applications (as compared to a traditional thin client) if allowed by the IT staff. Happy end-users are more productive employees. Simplify IT needs: The SD-A245 supports use cases where the IT staff deploys SaaS and Web applications only, without any back-end virtualization infrastructure this significantly simplifies IT s infrastructure needs, but still provides a managed and secure environment. ViewSonic s SD-A245 smart display client allows an IT organization the ability to use a single software tool to manage both their mobile and desktop devices. The integration of Citrix XenMobile within ViewSonic smart display clients provide corporate and enterprise end-users an innovative, next-generation thin client all within an LED touch screen. While traditional thin clients provide increased security and manageability, lower power usage, and access to virtual windows applications, users can enjoy the same features with the ViewSonic SD-A245 Smart Display, in addition to the following benefits: Run local applications: The SD-A245 can be used off-line to run local applications without any demands on back-end PC servers. Locally running content also reduces network bandwidth. Natively run multimedia: Running full HD videos with fast playback is a challenge for many desktop virtualization infrastructures, but ViewSonic smart displays can natively run multimedia files at blazing-fast speeds while also reducing network bandwidth. Utilize touch screen UIs: The All-in-One design of the SD-A245 helps to facilitate the use of touch within software applications. Cool and intuitive interactivity: Interactive form factor of the SD-A245 is very similar to the touch technologies that users are accustomed to using with personal smartphones and tablets. In addition, the SD-A245 smart display has an embedded Android 4.2. OS with Citrix Worx Home pre-installed no other apps are installed on the device when initially shipped from the factory. Upon power up, Worx Home is automatically launched, the user is authenticated, and the device enrolled into the organization s network. The device is then automatically configured and provisioned with apps and data pushed down by the IT department based upon the user s signon credentials. The end user cannot load apps from ANY source or even side-load onto the device the smart display is completely locked down, secure, and managed by the IT organization. The SD-A245 smart display client harnesses the distributed computing power of today s post-pc computing devices, yet provides an IT organization an increased level of security and manageability. The SD-A245 is the first platform to leverage the full power of XenMobile and extend 01 the Citrix Finches Only device management 02 solution beyond ViewSonic Only mobile devices and onto the desktop.

5 Conclusion In addition to the proliferation of mobile devices, the continuing trend of integrating virtual desktops into the workplace is driving many organizations to consider more efficient and secure computing options. Although a BYOD strategy allows employees to work more, anytime, and anywhere, security issues remain a concern. Despite these security concerns, it is still possible for SMBs and enterprises to reap the many benefits of BYOD while minimizing risk. About ViewSonic Leveraging our 25-year display heritage, ViewSonic extends the Citrix XenMobile solution to the desktop with our SD-A245 smart display client. To learn how the SD-A245 smart display client can help you manage and secure mobile devices and virtual desktops, contact ViewSonic for more information. For more information, please contact ViewSonic at SalesInfo@ViewSonic.com or visit ViewSonic.com 01 Finches Only 02 ViewSonic Only Windows and Windows 8 are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. VMware and VMware Ready is a registered trademark or trademark of VMware, Inc. in the United States and/ or other jurisdictions. Citrix Ready is a trademark of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. Corporate names and trademarks stated herein are the property of their respective companies. Copyright 2014 ViewSonic Corporation. All rights reserved. [ C-03/14] ViewSonic Corporation 10 Pointe Drive Brea, CA, (909) viewsonic.com