Boost Healthcare Security and Patient Care with Imprivata Enhanced VDI

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1 White Paper Boost Healthcare Security and Patient Care with Imprivata Enhanced VDI Erik Willey

2 SUMMARY: Imprivata OneSign offers an easy-to-implement solution that works seamlessly within a VDI environment. Delivering streamlined log-in and no click access to applications and desktops from any location, Imprivata OneSign enables medical staff to more easily and quickly launch critical applications. Introduction Hospitals and healthcare organizations have been among the earliest adopters of virtual desktop infrastructures (VDI). 1 The advantages offered by VDI are numerous and hold the potential to benefit key stakeholders throughout the healthcare organization. The IT group benefits from the centralized nature of VDI, which delivers greater efficiencies and reduced time and resources needed for deployment, maintenance, management, and scaling, along with increased data security to help meet regulatory requirements. A virtual desktop environment can similarly help clinical leadership meet Meaningful Use, EMR (electronic medical record) adoption, and ACO goals, while also boosting provider satisfaction. Care providers can benefit from increased access to healthcare data. All of which holds great potential for helping reduce healthcare costs and improving patient outcomes.

3 Imprivata OneSign helps healthcare organizations of all sizes adopt and enforce password and authentication policies that support HIPAA and HITECH compliance. VDI Benefits in Brief One of the most prominent benefits of VDI is the reduced overall total cost of ownership (TCO) per user that results from the lower endpoint device cost, reduced energy consumption, greater reliability, maximized resource utilization, and reduced management resources. Additional benefits offered by a virtual desktop infrastructure include: Delivery of patient data and clinical apps to any device, for anytime, anywhere access Support for electronic record-keeping and regulatory compliance Enhanced information security and protection against viruses, malware, theft, and data loss Easier scaling for faster, more cost-effective deployment of additional resources Centralized management for reduced maintenance and management costs Improved reliability, with typical endpoint lifespan 2x that of a traditional PC Approximately 80% less energy consumption/user than a traditional PC when delivered via thin or zero client Support for green initiatives with lower energy use and e-waste production Stateless endpoint clients deliver clean, quiet operation and no fan to spread airborne contaminants VDI also offers the ability to reduce clinician technology interface time, for increased patient care focus. However, even within a virtual environment, physicians and other caregivers can face frustrating and time-wasting repetitive log-in processes as they access data in multiple exam rooms and throughout a facility. Technology Challenges for Medical Professionals Technology has enabled tremendous advances in medical diagnosis and treatment. Likewise, technology has advanced the operational aspects of running a healthcare organization. Nonetheless, the same tools that can improve many aspects of care delivery may also hamper that care in other ways. Such is the case when organizations make the move to EMRs. Steep learning curves and countless usernames, hardto-remember passwords and device conflicts, software compatibility and security concerns these are just some of the issues that healthcare providers may have to contend with. Constantly on the move, doctors, nurses, and other medical staff change locations and log in to different workstations throughout the day. Upon entering each new room, a care provider will typically log in, launch the appropriate clinical or administrative applications, then navigate back to the patient charts. This repetitive process wastes valuable time and shifts focus away from the patient. In a fast-paced medical environment where every second counts, such poor efficiency can have consequences far more severe than just lost productivity.

4 Streamlined Log-In for Virtual Desktops and Medical Apps To address these concerns, Imprivata OneSign offers an easy-to-implement solution that works seamlessly within a VDI environment. Delivering streamlined log-in and no click access to applications and desktops from any location, Imprivata OneSign enables medical staff to more easily and quickly launch critical applications. By eliminating barriers to log-in, OneSign technology enhances care delivery and encourages the proper and timely use of Electronic Medical Records (EMR). For providers that have not yet implemented VDI, OneSign no-click access also supports the transition from a physical to a virtual desktop environment. Caregivers enjoy a consistent experience during the transition, while a single point of password management and compliance reporting is maintained throughout the deployment process. A complete end-to-end solution, Imprivata OneSign includes: Single sign-on to any application or desktop Self-service password management Authentication management Transaction authentication Proximity card and fingerprint readers Virtual desktop access Walk-away security Compliance reporting Secure remote access Secure texting Imprivata OneSign Benefits Imagine hundreds of healthcare workers repeating that same process dozens of times each and every hour throughout the day, and you ll get an idea of how much time and productivity can be lost to inefficient log-in processes. By contrast, a ViewSonic zero client workstation outfitted with Imprivata OneSign technology requires only the swipe of a card or the touch of a fingertip for virtually instant, no-click access to desktops and applications. The time saved can be substantial. Sideby-side comparisons have demonstrated that Imprivata OneSign saves up to 24 seconds per log-in when accessing a virtual desktop which can add up to an hour per day, per care provider. 2 Healthcare facilities equipped with Imprivata OneSign benefit from immediate results including: Improved efficiency Increased productivity Greater EMR utilization Enhanced care delivery Reduced IT maintenance Increased security and privacy Optimized clinical workflow Imprivata OneSign helps healthcare organizations of all sizes adopt and enforce password and authentication policies that support HIPAA and HITECH compliance. At the same time, Imprivata OneSign ensures that appropriate patient information can be easily accessed by caregivers and others who need the information to treat patients. By eliminating clicks in the workflow, Imprivata OneSign removes log-on barriers, simplifying access to secure patient information and saving users time and frustration.

5 ViewSonic VDI Endpoint Advantages ViewSonic offers one of the broadest VDI endpoint client portfolios, with a unique mix of endpoint device options to address the range of healthcare provider organization needs. VDI endpoints integrate professional-grade components from technology leaders, and offer feature-rich specifications to support evolving requirements and deliver years of productive use. ViewSonic thin and zero clients are logo certified to ensure hassle-free plug and play compatibility with VDI networks from Citrix, Microsoft, and VMware. ViewSonic thin and zero client devices are also compatible with secure SSO technology from Imprivata, the industry-leading provider of healthcare SSO solutions. In addition to innovative thin, zero, and smart client endpoints for desktop virtualization and cloud computing, ViewSonic offers a full range of display products including desktop monitors, projectors, commercial displays, digital signage, and more. ViewSonic is a globally recognized leader in display technology, with a wide range of award-winning visual solutions and a 25-year tradition of excellence and quality. About Imprivata Imprivata is a leading provider of authentication and access management solutions for the healthcare industry. Imprivata s single sign-on, authentication management and secure communications solutions enable fast, secure and more efficient access to healthcare information technology systems to address multiple security challenges and improve provider productivity for better focus on patient care. Over 2 million care providers in more than 1,000 healthcare organizations worldwide rely on Imprivata solutions. Imprivata is the category leader in the 2012 and 2013 Best in KLAS Software & Services Report for SSO, and SSO market share leader according to HIMSS Analytics Desktop Virtualization Trends in Healthcare Research Report, Accessed at: 2 Imprivata.com, Accessed at: For more information, please contact ViewSonic at or visit ViewSonic.com Corporate names and trademarks stated herein are the property of their respective companies. Copyright 2014 ViewSonic Corporation. All rights reserved. [ B-09/14] ViewSonic Corporation 10 Pointe Drive Brea, CA, (909) viewsonic.com

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