Desktop Transformation: A Model Case for the Mobile Era

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1 TECH BRIEF Desktop Transformation: A Landscape Transformed Over the past quarter of a century, we have witnessed two revolutions that have profoundly changed the way companies around the globe do business, and the way people around the globe interact. First, the Internet. With the emergence of the Internet as a viable communications platform, distance suddenly became irrelevant. Geographically isolated offices could now exchange documents and files within minutes, not days or weeks. Colleagues who had never met in person could collaborate closely on projects. And organizations on different continents could pursue joint ventures without incurring additional travel expenses or the costs of setting up satellite offices. And then came another revolution the mobile revolution. Suddenly, the desktop once the nexus of all corporate (and personal) computing activities took a back seat to smartphones, tablets, handhelds, and other portable devices that all but severed the tethers to the stationary PC. In reality, such devices were never intended to replace the desktop, only to complement and extend its capabilities. But their proliferation quickly exposed one significant incongruity: While the devices and applications that enabled mobility had evolved rapidly, the desktop itself specifically, how applications are delivered and managed had not. Desktop and application virtualization from VMware is changing that. And once again, we re witnessing a revolution this time, a radical transformation of the desktop. The Desktop Transformed Desktop transformation solutions from VMware VMware Horizon 6, Horizon Air and Horizon FLEX bring the desktop of the past into the mobile reality of the present, seamlessly delivering secure access to full-featured desktops, applications, and workspace services regardless of location, device, or time of day. Moving past the inherent limitations of legacy desktop architectures, VMware solutions provide end users with the best of both worlds the freedom of mobility coupled with desktop performance while allowing IT to securely, efficiently, and cost-effectively manage the environment. Additionally, because VMware offers flexible deployment options spanning on-premises (Horizon 6), cloud-hosted (Horizon Air), and locally on the device (Horizon FLEX), the unique needs of any organization can easily and quickly be met, across all industries, geographies, and use cases. The result? Anytime, anywhere access to services for end users, on any device, with no loss in performance. Uncompromising support for LOB objectives. Simplified IT management. And for the company as a whole, positive business outcomes delivered more securely, and more timely, at a lower cost. TECH BRIEF / 1

2 Virtually Unlimited Applications What role can desktop and application virtualization play in your organization and what benefits can it deliver to your IT team, employees, stakeholders, and ultimately, your customers? Let s take a look at several real-world use cases to see how desktop transformation solutions from VMware can help streamline operations and improve productivity for companies across a wide range of industries and business circumstances. USE CASE #1: 3D VIEW OF A 3D WORLD The world exists in three dimensions your view of it should, too. Today, geographically distributed teams within manufacturing, architecture, healthcare, and other industries need the ability to interact with large, graphics-intensive datasets and images that must be manipulated in 3D. And they need to do it securely, in real time, with no compromise in performance. USE CASE #2: KEEPING CONFIDENTIAL IP CONFIDENTIAL Every several weeks, it seems like there s another news story about a data breach at a major business or institution. And it happens across all industries, from entertainment and retail to government and healthcare. In a business environment where sharing intellectual property between geographically dispersed offices and among mobile users is an operational necessity, maintaining the confidentiality of that IP while enabling mobility has never been more important. USE CASE #3: MAKING THE RIGHT CALL FOR YOUR CALL CENTER To support both external customers as well as internal users, many large organizations and businesses require a call center. But costs can quickly escalate if you need to build, staff, and equip a new call center every time additional support capabilities are needed. An on-demand call center, powered by software running on existing hardware, can oftentimes be the right call. USE CASE #4: MULTIPLE USERS, ONE DEVICE Not every business is 9 to 5. Many work around the clock. So how do you accommodate two to three shifts per day, where each shift worker requires his own device, without doubling or tripling your hardware investment? Simple use desktop and application virtualization to quickly and affordably accommodate multiple users on a single device. TECH BRIEF / 2

3 Your solution: VMware Horizon VMware Horizon 6 enables organizations to deliver virtualized desktops and applications through a single platform, and gives end users access to all of their desktops and applications including company resources and services through a single unified workspace. Additionally, NVIDIA GRID vgpu running on VMware vsphere 6.0 in hardware-accelerated environments provides a rich, immersive 3D experience for end users who need to collaborate in real time on large 3D datasets. Improve end-user productivity with anytime, anywhere access to desktops and applications from any device. Streamline management, easily entitle end users, and quickly deliver Windows or Linux resources via a single platform. Expand and support more use cases with access to Linux-based desktops as well as Windows. Deliver workstation-class performance and rich 3D graphics with VMware Horizon with NVIDIA GRIP vgpu. Protect sensitive information, intellectual property, and company/client data with strict endpoint management and device-/server-level security. USE CASE #5: ONBOARD EMPLOYEES WITHOUT GOING OVERBOARD Mergers and acquisitions between companies with disparate apps, images, and devices can take months, even years, to complete onboarding employees to the newly formed company shouldn t. Rather than go overboard on purchasing new devices and applications, get everyone onboard quickly with cost-effective, cloud-hosted solutions. USE CASE #6: JUST WHAT THE DR ORDERED Disasters happen downtime doesn t have to. Before you need to put a disaster recovery (DR) plan into action, make sure you ve got a DR solution in place. Virtual desktops and apps hosted in the cloud are the perfect remedy for maintaining business continuity when employees suddenly don t have an office to call home. USE CASE #7: REMOTE, BUT NOT FORGOTTEN Every office throughout an organization, not just HQ, needs support. But that doesn t mean every office needs to have its own dedicated, on-premises data center to access company files and services. For offices that might be located several thousand miles off the beaten path, cloud-hosted desktops and apps can seamlessly provide the same capabilities and services as an office next door. TECH BRIEF / 3

4 Your solution: VMware Horizon Air VMware Horizon Air simplifies the delivery of virtualized desktops and applications to mobile users within an organization. By delivering anytime, anywhere access to desktop and workspace services from the cloud, organizations can quickly onboard new users whether they re using their own devices or the company s, IT can easily manage who gets access to what resources and for how long, and the business can more accurately forecast budgets thanks to predictable cloud economics. Provide access to Windows desktops and applications from the cloud on any device, anywhere, at any time. Deploy and manage cloud-hosted desktops from a single console with built-in security. Extend the life of desktop hardware while still providing the latest OS and applications. Streamline operations and reduce IT support burden with fully managed desktops and hosted apps. Reduce upfront costs and lower desktop TCO, and move expenses from CapEx to OpEx. Use existing credentials and permissions to manage. USE CASE #8: ONBOARDING BYO (BRING YOUR OWN) Contract workers add value by enabling a company to complete a project without necessarily taking on the added expense of a full-time employee. But if you have to invest in new equipment for each contractor, your project budget will inevitably feel the pinch. Centrally managed virtual desktops, running locally on end-user devices, address both requirements by enabling contractors to affordably and securely access company resources from their own devices online or offline in a matter of minutes. Your business benefits from employee-style productivity, without employee-level expenses. USE CASE #9: OPEN THE DOOR TO WINDOWS FOR MAC USERS Every PC is a personal computer, but not every personal computer is a PC especially in the mobile world, where you re just as likely to find a device running Mac OS or ios as you are Windows. But different platforms shouldn t mean a different experience (or no experience at all) for Mac users. For contractors, road warriors, and other mobile workers who never got the PC memo, centralized management and support for Mac is the most reliable way of delivering a reliable Windows experience to your non-pc crowd. TECH BRIEF / 4

5 Your solution: VMware Horizon FLEX VMware Horizon FLEX opens up the field to all users, delivering a reliable Windows experience to everyone regardless of their status BYO, Mac, part-time employee, project-dedicated contractor, or on-the-go road warrior. Centrally managed virtual desktops running locally provide the flexibility IT needs to serve a full spectrum of end users while maintaining security and compliance. Onboard users quickly and securely advanced authentication, group policies, and virtual disk encryption let you easily entitle users for the applications and desktops they need to get their jobs done. Empower users of all types to be productive with a full-featured Windows experience with no additional costs for supporting Mac users and devices. Maintain security with the ability to remotely disable virtual desktops in case of theft, termination of employment, or noncompliance with the main server. Provide a rich desktop experience, whether online or offline. Make Virtual Reality The desktop isn t going anywhere any time soon. But with VMware desktop transformation solutions, it can go anywhere today s mobile end users go. And that means your business will be ready to go anywhere the future takes it. So make virtual a reality in your organization. To learn more about desktop transformation solutions from VMware, visit: VMware, Inc Hillview Avenue Palo Alto CA USA Tel Fax Copyright 2015 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.