Simplifying Desktop Mgmt With Novell ZENworks

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1 Simplifying Desktop Mgmt With Novell ZENworks Joe Marton Senior Systems Engineer Collaboration Solution Principal Novell North America Ryan Radschlag Network Manager Hartford Joint #1 School District

2 IT Challenges Today and Tomorrow

3 IT Challenges Oversee device proliferation, BYOD, IT consumerization, apps, self-services, virtualization, files, printing and many more! Complexity is increasing. Work increases without additional resources. High Growth Path

4 And to Add More Education has changed. Teachers today want to get their job done by using any service from any device, from any location at anytime. 5

5 Users Have Many Options Smartphones, tablets and apps allow users to go around IT. 6

6 Are you faced with these challenges? Doing business as usual will result in losing efficiency, productivity, compliance, security and money. 7

7 Novell helps IT take the next step: facilitate user needs and increase productivity! 8

8 Unified Endpoint Solutions and Products

9 10

10 11

11 We built Novell Unified Endpoint for IT Professionals 12

12 Unified Endpoint Solutions Configuration Mobile Device Endpoint Security Application Virtualization Software Asset Full Disk Encryption Patch IT Service Asset Reporting Service Application Virtualization Patch Configuration Device IT Service Endpoint Security Data Encryption Mobile Device 13

13 Application Virtualization Challenges Managing Diverse and Highly Decentralized Desktops and Laptops Efficiently Asset Reporting Service Patch Configuration Device IT Service Endpoint Security Data Encryption Mobile Device Migration projects Continuous hardware refreshes and software rollouts Users are demanding access to software and services 24 by 7 Need to make decisions based on current and accurate asset and license data Minimize end user downtime with reduced IT budget 14

14 ZENworks Configuration From a single console manage your enterprise remotely: Down the hall, down the street, across the country or around the world Manage endpoint configuration across the enterprise at the push of a button. Configuration/standardization Software distribution Remote management Imaging and pre-boot services Application management 15

15 Challenges to managing the explosion of mobile devices BYOD pressure from organizations Asset Configuration Endpoint Security End-user satisfaction Maintain corporate security on mobile devices of mobile devices and mobile apps Reporting Service Device Data Encryption Access management on corporate , network apps and data Application Virtualization Mobile Device Keep-up with all the new platforms (ios, Android, etc.) High mobile support costs and international roaming bills Patch IT Service Interaction and troubleshooting with IT regarding their mobile devices 16

16 Data Loss on Personal Device Device Tracking License Compliance Asset Data Loss Provisioning Every Device Individually Deployment Headaches Remote Wipe of ONLY Corporate Data Forced PIN/Encryption and Remote Wipe User-Based Provisioning Cloud Solution ZENworks Mobile Simple Agent Install to Manage License Tracking Automated File Sharing Need to Scale Rapidly Automated Compliance Reports Automated Application Provisioning Get All the Files Out Compliance Burden Get All the Apps Out 17

17 Endpoint Security Challenges Asset Reporting Service Configuration Device Endpoint Security Data Encryption Keep your users productive, no matter where users are or what devices they re using Prevent storage devices/portable media from being used to do harm Protect sensitive data in highly regulated industries Application Virtualization Mobile Device Hackers work while users do Patch IT Service Balancing between protection and productivity 18

18 ZENworks Endpoint Security From a single console manage your enterprise remotely: Down the hall, down the street, across the country or around the world Deploy security controls across the enterprise at the push of a button. Device/port/USB control File and folder encryption Wireless security Application control Firewall protection 19

19 Application Challenges Asset Configuration Endpoint Security So many apps, too little time to test, package and deploy Problems with apps during and after installations Reporting Service Device Data Encryption Dealing with app conflicts and system failures and slowdowns Application Virtualization Patch IT Service Mobile Device Need to respond to BYOD trend to deliver apps Provide an overall self-service strategy in order to keep my users productive 20

20 ZENworks Application Virtualization Reduce costs, streamline the app deployment and testing process, enhance user productivity and improve security. Give your users the apps they need now. Web-based templates License control Application harvesting Unmatched deployability Stand-alone virtual apps Containerization 21

21 Compliance Challenges Asset Configuration Endpoint Security Risk and cost due to noncompliant assets Identifying and tracking assets through their lifecycle Reporting Service Device Data Encryption Plan, control and analyze costs Asset reconciliation and reporting Application Virtualization Patch IT Service Mobile Device Managing vendors, suppliers and contracts Identifying unauthorized or undeployed software 22

22 ZENworks Asset From a single console gives you a clear picture of your environment: Down the hall, down the street, across the country or around the world Conduct an enterprise-wide inventory with the push of a button. Asset inventory/software discovery License tracking and compliance Software usage Contract management Reconciliation 23

23 Encryption Challenges Asset Reporting Service Configuration Device Endpoint Security Data Encryption Dealing with endpoint device data breaches Managing encrypted devices is expensive and challenging Addressing compliance breaches when devices are lost or stolen Application Virtualization Patch IT Service Mobile Device Keeping my endpoints secure and users productive 24

24 ZENworks Full Disk Encryption From a single console manage your enterprise remotely: Down the hall, down the street, across the country or around the world Deploy encryption software across the enterprise at the push of a button. Manage access Turn encryption on/off Manage hardware and software encryption Generate reports demonstrating encryption Troubleshoot passwords 25

25 Patch Challenges Asset Configuration Endpoint Security Protect my systems consistently and proactively against viruses and malware Reporting Service Device Data Encryption Time, expense and effort associated with patching for protection and compliance Financial cost in patching devices Application Virtualization Mobile Device Proving that my endpoints are protected against viruses and other security-related malware Patch IT Service Keeping my workforce productive and happy 26

26 ZENworksPatch From a single console manage your enterprise remotely: Down the hall, down the street, across the country or around the world Deploy patches across the enterprise all the time or at the push of a button. Monitor and report Automate deployment Collect, analyze, pre-test Policy-based compliance 27

27 Service Challenges Asset Configuration Endpoint Security Maintaining quality of service Volume of new services needed Reporting Service Application Virtualization Patch Device IT Service Data Encryption Mobile Device Cost of providing services Lowering costs and increasing service levels Enabling user autonomy and freedom 28

28 Novell Service Desk Lower your service and support costs and improve service levels by streamlining and automating your entire service-management environment. Helping users help themselves. Deploy quickly and inexpensively Empower users Integrate into your existing enterprise Embrace ITIL Improve incident/change management 29

29 ZENworks Differentiation

30 Novell ZENworks 31

31 User Centric ZENworks knows who your people are and what they need. Much of your work is automated by user-group policies and automatically applied to devices. ZENworks is even location-aware, so it can apply different policies for different locations. Keep your service requests down and productivity high. 32

32 Platform Agnostic Deploy on your choice of server infrastructure, including Windows, SUSE or Red Hat. Leverage either edirectory or Active Directory. Database flexibility, including Microsoft SQL, Oracle and Sybase. Device-management agnostic, including Windows, Linux, Mac and mobile devices. 33

33 Integrated / Unified The ZENworks Platform shares a common console, agent, database and server. One efficient approach to building, testing and deploying policies across your organization. One solution to build, deploy and maintain your virtual applications. Integration with Novell Service Desk to rapidly track and resolve service tickets. 34

34 Corporate Headquarters 1800 South Novell Place Provo, Utah (Worldwide) (Toll-free) Join us on: 35

35 This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. Novell, Inc. may make improvements in or changes to the software described in this document at any time. Copyright 2015 Novell, Inc. All rights reserved. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States. All third-party trademarks are the property of their respective owners.

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