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1 Analytics SharePoint 2013 Spaces for SharePoint Data Sheet

2 Analytics for SharePoint SharePoint 2013 Spaces Use Webtrends Analytics to get a clear picture of how SharePoint 2013 is being used at your organization so that you can make substantial business improvements. Data Sheet Microsoft SharePoint delivers the foundation for connecting with employees across the enterprise. Your team uses it to engage, share and collaborate. As a central exchange for content, processes, expertise and cooperation, SharePoint is a vital component to company success. To ensure that SharePoint 2013/O365 delivers as expected, it is critical for users and admins to have access to effective measurement and reporting. Webtrends offers the leading measurement solution for SharePoint, delivering user-specific metrics to assess ROI, drive migration strategies and validate enterprise social in your intranet environment. 1. Key Metrics,, Views Per Session, Users, Average Daily User Duration 2. Interaction-Specific Metrics Breadcrumbs, Files Paths, Site Collections, Web Parts 3. Widgets People, Sites, Content, Search SharePoint 2013: Space Dashboard 1

3 Profile Metrics:,, Views Per Session, Users, Average Daily User Duration Content Total Session Duration (Min) Single Page View Entry Page Avg View Time (Sec) Clicks Opens Shares Follows Alerts s Check Outs Discard Check Outs Check Ins Downloads Copies Publishes Unpublishes Views Edits Follows Alerts Attach Files Total Searches Successful Searches Unsuccessful Searches Click Clickthroughs Click Through Rate Like Post Reply Document Interactions Social Interactions List Interactions Breadcrumb Interactions Breadcrumb: User Login Document File Paths Interactions Document File Paths: Interactions by Departments Document File Paths: Interactions by Job Titles Document File Paths: Interactions by Login Document Interactions Documents: Interactions by Departments Documents: Interactions by Job Titles Documents: Interactions by User Login Document Libraries: Interactions by Document Name Document Libraries: Interactions by User Login Link Tracking: Destination URLs Link Tracking: Link Titles On-Site Search Phrases On-Site Search Phrases: Clickthroughs On-Site Search Phrases: Site Collections 2

4 Content Total Session Duration (Min) Single Page View Entry Page Avg View Time (Sec) Clicks Opens Shares Follows Alerts s Check Outs Discard Check Outs Check Ins Downloads Copies Publishes Unpublishes Views Edits Follows Alerts Attach Files Total Searches Successful Searches Unsuccessful Searches Click Clickthroughs Click Through Rate Like Post Reply Document Interactions Social Interactions List Interactions On-Site Search Phrases: User Login Pages: Next Pages: Previous SharePoint Sites: Content Site Collection Interactions Breadcrumbs Document File Names Document File Paths Document Libraries List Interactions Newsfeed Interactions Page User Login Web Parts Site Pages Site Pages: User Login Web Part Interactions Web Parts: Links by Web Parts Web Parts: Pages Web Parts: Views by Pages Web Parts: Views by Site Collections 3

5 Technology Single Page View Entry Page Avg View Time (Sec) Tablets JS Geo Locations Engagement Single Page View Entry Page Avg View Time (Sec) Document Interactions Social Interactions List Interactions Browsers: Flash Browsers: JavaScript Versions Browsers: OS Browsers: Resolutions Browsers: Silverlight Browsers: Versions Device Types Device Types: Browsers Engagement: City Engagement: Countries Engagement: Departments Engagement: Job Titles Engagement: Regions Engagement: Site Collections Engagement: States Engagement: User Login Device Types: Device Marketing Names Device Types: Platforms Mobile: Devices + Browsers Mobile: OS + Devices Mobile: OS Versions OS 4

6 Traffic Single Page View Entry Page Referrers: Names Referrers: Pages (Initial) People Users Single Page View Visits Entry Page Visits Avg View Time (Sec) Opens Shares Follows Alerts s Check Outs Discard Check Outs Check Ins Downloads Copies Publishes Unpublishes Edits Like Post Reply Document Interactions Social Interactions List Interactions Departments: Document Interactions Departments: Social Interactions Departments: Document File Paths Geo: Countries Geo: Drilldown Geo: Languages : Depth : Duration : Frequency Time: Daily Server Activity Time: Hourly Server Activity User User Drill Down 5

7 Content Reports Breadcrumb Interactions See usage stats for breadcrumb trails to understand patterns, and find active areas or inactive areas of your site in need of further investment or change. Breadcrumb: User Login Identify users and their breadcrumb trails patterns to help with training or other initiatives to help boost interaction. Document File Paths Interactions Identify documents that are out of date or redundant, and discover usage patterns. View documents by file path, instead of the document name, to differentiate between documents with the same name on different sites. Document File Paths: Interactions by Departments Find out which departments are contributing to documents. Document File Paths: Interactions by Job Titles Discover the job titles that are most actively contributing to documents. Document File Paths: Interactions by Login Determine which users are most actively contributing to or using documents. Document Interactions Identify which documents are actively being edited or updated, and which are not, to help find candidates for update or deletion. Documents: Interactions by Departments Understand which departments are the most active with which documents. Documents: Interactions by Job Titles Find out which job titles are the most active and with which documents. Documents: Interactions by User Login Learn what users are doing with documents by breaking down which users are the most active, and with which documents. Document Libraries: Interactions by Document Name Identify documents with the most or least interactions, by library, to find what s most useful to your organization, or issues with site organization and documents needing updates. Document Libraries: Interactions by User Login Determine which users are most actively contributing to document libraries to understand use and pinpoint issues with site organization. Link Tracking: Destination URLs Identify highly active content and successful navigational components for site layout, search attribution, and web part design planning. Link Tracking: Link Titles See a ranked list of links clicked on to identify highly active content and navigational components and support site layout, search attribution, and web part design decisions. On-Site Search Phrases Learn the most popular search phrases used on your site(s) to help refine search configuration and metadata attribution to drive more successful search activity. On-Site Search Phrases: Clickthroughs Discover the most popular search phrases and the content that was clicked on, or find content that was difficult to find organically. On-Site Search Phrases: Site Collections Find the most popular search phrases used on your site(s) by site collection to drive more successful search activity for specific site collections. On-Site Search Phrases: User Login See popular search phrases used on your site(s) by user login to identify who is using the search features most often. Pages: Next Find out where users went to after looking at a page to understand trends and behaviors. Pages: Previous Learn where users came from before looking at a page to understand trends and behaviors. SharePoint Sites Content This report is used to populate the SharePoint 2013 Space dashboard, and also shows a high-level view of usage. 6

8 Site Collection Interactions Gain a high-level view of site collection usage across SharePoint to highlight areas of most or least use for further reporting and investigation. Breadcrumbs See breadcrumb paths and associated interactions by site collection to track usage and interaction. Document File Names Identify high/low performing content, as well as redundant or missing content. Document File Paths Learn about the performance of content by looking at file paths to distinguish between similarly named content across a SharePoint environment. Document Libraries Identify popular document libraries and interactions on a given site collection, and find underperforming document libraries. List Interactions Find the most or least popular custom list items by site collection to learn about content users are uploading and interacting with. Helps identify content that could be pushed to other site collections, or that has larger organizational value. Newsfeed Interactions See newsfeed interaction and use as an indicator of SharePoint adoption. Page Track page usage and interaction across site collections to identify high/low performing content, or find redundant or missing content. User Login Identify power users and subject matter experts for specific site collections, or inactive users, to understand adoption and collaboration across your organization. Web Parts Track usage and interaction of web parts across site collections to look for content performance, or find duplicate or missing content. Site Pages This report is used to populate the SharePoint 2013 Space dashboard, and also shows a high-level view of usage. Site Pages: User Login Identify usage patterns on specific pages to find power users, or users that are missing out on specific pages. Web Part Interactions Identify the web parts that are providing the most value to your organization to drive further usage, or candidates for re-work or removal. Web Parts: Links by Web Parts Track link use within deployed web parts to identify dead or popular links, and plan updates or investment of resources. Web Parts: Pages This report is used to populate the SharePoint 2013 Space dashboard, and also shows a high-level view of usage. Web Parts: Views by Pages Identify which web parts are the most active on different pages, and refine or simplify pages by removing unused content. Web Parts: Views by Site Collections Identify the most active web parts by site collection to understand usage patterns and areas in need of change or update. Engagement Engagement: City Discover interaction by city with session count, length and duration details. Engagement: Countries Identify which countries are interacting with your site(s) to help refine site content or engagement programs. Engagement: Departments Discover which departments are interacting with site(s) the most to understand trends, and help plan training and other targeted activities to drive adoption. Engagement: Job Titles Learn which roles in your organization are interacting with your site(s) the most to identify overall trends. 7

9 Engagement: Regions Find out which geographic regions are using your site(s) the most, or least, for trend analysis and to identify opportunities to drive adoption. Engagement: Site Collections See site activity at-a-glance with engagement by site collection. Learn which ones receive the most traffic, and details about session count, length and duration. Engagement: States Learn about engagement trends by state to inform planning. Engagement: User Login See interaction levels with info on user session count, length and duration, to identify overall trends of engagement, as well as high and low use users. People Departments: Document Interactions Identify documentation needs or stale content, and help drive adoption by understanding departmental document activity. Departments: Document File Paths See department-level activity by document file path to distinguish between similar documents on different sites. Geo: Countries Learn which countries are viewing specific content. Geo: Drilldown Quickly identify site traffic by drilling into region, country, state or city. Geo: Languages Learn about the top languages used for viewing content. : Depth See the number of pages viewed in sessions on your site(s). : Duration Find out about sticky content on your SharePoint site(s). : Frequency Discover how engaged your users are with your site by looking at an at-a-glance view of return visit patterns. Users This report is used to populate the SharePoint 2013 Space dashboard, and also shows a high-level view of usage. User Drill Down Quickly identify site usage at various organizational levels broken down by user attributes: department, job title, name or user login. Departments: Social Interactions Discover social activity by department as an indicator of SharePoint social adoption to help inform training or adoption initiatives. 8

10 Technology Browsers: Flash Learn about the users support for Flash technology to help make content decisions. Browsers: JavaScript Versions Discover the various JavaScript versions supported by users browsers to help make browser support and design decisions. Browsers: OS Find out about browsers by OS report on most popular browser behavior. Browsers Learn the screen resolutions used to plan design and user experience. Browsers: Silverlight Understand users browser support for Silverlight content decisions. Browsers: Versions Identify the browser type and versions used to understand popular or less-used technology. Device Types Learn the most and least used device types to help with user design and layout, understand change effectiveness, or determine the need to create sites for specific device types. Device Types: Browsers Identify potential issues with particular browsers, which browsers are preferred by users, or decide on support needs for older browsers. Device Types: Device Marketing Names Learn which device brands are used on environment to plan for better UX, or identify potential implementation issues. Device Types: Platforms Identify potential issues with particular platforms on your network, identify or track adoption of new technologies, or discover OS support needs. Mobile: Devices + Browsers Ensure your site is delivering the right mobile experience by seeing trends for devices and browsers used by device. Mobile: OS + Devices Learn about the most popular mobile OSs and devices and where they are most used. Mobile: OS Versions Learn about the most popular OS version numbers and where they are most used. OS Dig into the most or least popular OSs for planning support needs. Traffic Referrers: Names Learn about the referring source for visits. Which top level sites are driving the most traffic to your site. Referrers: Pages (initial) Discover which referring pages are driving the most traffic to your site. 9

11 Want to learn more about Webtrends Analytics for SharePoint? Visit: webtrends.com/sharepoint Contact Us North America sales@webtrends.com Europe, Middle East, Africa +44 (0) emea@webtrends.com webtrends.com Australia, Asia +61 (0) australasia@webtrends.com Webtrends Data Sheet SharePoint Intranet Webtrends, Inc.

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