Information Technology Department

Transcription

1 Information Technology Department FY 2015/2016 BUDGET PRESENTATION TIM DUPUIS, CIO/REGISTRAR OF VOTERS APRIL

2 Mission Statement Provide Alameda County with Technology Services focused on: Strategic Planning and Consulting Infrastructure and Cloud Services Application Services Radio and Telephony Services Web/Mobile Technologies Project/Portfolio Management Open Data Citizen Engagement 2

3 Mandated Services The Information Technology Department provides support services to departments in carrying out their mandated services. All services are discretionary. 3

4 Accomplishments 2014 Merit Award Recipient 2014 Achievement Award 2014 Innovation Award 2014 Achievement Awards 2014 Integrator Award 7 th Place Stone Soup - Best Recipe Award Socrata Magazine 4

5 Accomplishments EDP Apps Challenge 2014 Dublin High School Mini-Hackathons Refreshed Data Portal Rethink AC 2014 Office of Emergency Services 8 Community Apps Portfolio of Ideas New Open Budget Website 5

6 Accomplishments 6

7 Accomplishments Modernization of Core Systems: Completed exemptions, exclusion and input modules of of the Assessor s IMPROVE.NET. Completed the Event Phase of the ecrims Modernization Project. Modernized the legacy Position Requisition Application System.. 7

8 Accomplishments Re-engineered Inefficient Processes: Implemented the Assessor Canvassing App resulting in a 50% increase of properties canvassed in one-half the time. In partnership with the Auditor-Controller, implemented an automated invoicing system reducing verification time by 80% and reducing scanning/storage costs by $500k annually. Automated the DUI, Ramey and Stegald warrants process, reducing approval time by 95% and allowing approvals anywhere/anytime. 8

9 Accomplishments Implemented the County s Technology Efficiency Initiative: Implemented a Tech Reuse program to ensure data loss prevention and enhance lifespan of existing technology investments. Implemented DocuSign, an enterprise esignature and eforms solution as a tool to reduce paper and streamline business processes. Captured aerial photography of Alameda County and integrated images with GIS. 9

10 Accomplishments Implemented and Expanded Collaboration Tools: Consolidated Microsoft Office 365 (Enterprise Agreement) Licensing. Deployed LYNC Countywide for employee collaboration. Promoted the use of video conferencing supporting the Climate Initiative. Increased the use of SharePoint 2013 providing new avenues for collaboration, team building, and sharing of documents within the county. 10

11 Accomplishments Expanded and supported a secure, reliable infrastructure for Alameda County: Migrated the County s disaster recovery site to Sonoma County. Enhanced the wireless network services of many County facilities.. Upgraded Lawnet Infrastructure. 11

12 Accomplishments Enhanced Telephony and Radio Services: Enhanced monitoring and alert notifications for the Public Radio System. Assessed viability of implementing soft radio interoperability with EBRCSA. Upgraded the Tactical Interoperable Communication Kits. Implemented new telephony call center system to enhance customer service. Continued to deploy Voice over IP (VoIP). 12

13 Accomplishments Students Apps Training Infrastructure 13

14 Goals Improve Alameda County Services and Information Delivery: Implement a new Salesforce Constituent Tracking System for the Board of Supervisors. Partner with Human Resource Services to design and build an automated onboarding solution that will eliminate paper and automate approval workflow. Partner with the District Attorney to design and implement a Human Trafficking Mobile/Web application that will be used to enforce SB1193 compliance. 14

15 Goals Implement the Countywide Efficiency Initiative: Continue to modernize legacy systems: Implement the Docket Phase of the ecrims Modernization Project. Proceed with the ALCOLINK Financials and HRMS 9.2 Upgrade. Support the Courts new Case Management System and the Sheriffs new Jail Management System. Develop Office 365 OneDrive for County agencies/departments. Continue building new imaging applications to reduce paper and improve workflow. Complete the transfer of the SSA technical staff to the Information Technology Department. 15

16 Goals Continue focus on the Alameda County Data Sharing Initiative and Citizen Engagement: Coordinate both internal (Rethink AC) and external hackathons (Apps Challenges) to promote open data, transparency and collaboration. Continue to use Social Media for two-way communication. Build and or refresh County Websites for easy access to County information. Continue to develop mobile web applications to support internal business practices and meet the needs of citizens doing business with the County. 16

17 Changes to Policy and Human Impact The Information Technology Department: Is an Internal Services Fund. Depends on budget from department revenues. Performs Technology Services for departments and agencies to improve efficiencies. Provides indirect support for the public. Reductions in department IT funding will impact our ability to provide technology solutions that benefit the employees and constituents of Alameda County. 17

18 Financial Summary MOE OVERVIEW ITD Approved Budget Maintenance Of Effort Change from Budget Amount % Appropriations $51,852,813 $57,254,629 $5,401, % Intra Fund Transfer -$1,590,500 $0 $1,590, % Net Appropriations $50,262,313 $57,254,629 $6,992, % Revenue $50,262,313 $57,254,629 $6,992, % Net $0 $0 $0 0.00% FTE Mgmt % FTE Non Mgmt % Total FTE % 18

19 FY Appropriation $57,254,629 Salaries & Employee Benefits $32.2M (56.2%) Discretionary Services & Supplies $18.7M (32.7%) Contingency Fund $0.6M (1.1%) Depreciation & Indirect Cost $3.4M (6.0%) Intra Fund Transfers - $0 Non-Discretionary Services & Supplies $2.3M (4.0%) 19

20 Major Components Net County Cost Change Component Net Change Increased Salary & Employee Benefits $1,556,066 Increased Discretionary Services & Supplies $2,807,203 Increased Non-Discretionary Services & Supplies $30,325 Increased Other Charges (Indirect Cost & Depreciation) $1,008,222 Decreased Intra Fund Transfer $1,590,500 TOTAL APPROPRIATION CHANGE $6,992,316 Increased Charges for Services, Sales of Goods, Sales of Services $6,992,316 TOTAL REVENUE CHANGE $6,992,316 NET COUNTY COST $

21 Financial Summary MOE Overview CORPUS Approved Budget Maintenance Of Effort Change from Budget Amount % Appropriations $4,636,097 $3,397,454 -$1,238, % FTE Mgmt % FTE Non Mgmt % Total FTE % 21

22 ITD FY 2015/2016 Budget Presentation Questions? 22