Vanguard University Professional Studies Degree Program

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1 Vanguard University Professional Studies Degree Program INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY PSYD 352 Student Guide 0/6

2 COURSE DESCRIPTION Industrial and Organizational Psychology reviews the role of psychology in work settings. Issues of selection, matching jobs and individuals, training, performance evaluation, productive and counterproductive behavior in organizations, stress, leadership and development are discussed as they relate to individual and group functioning. Furthermore, all of these issues are discussed in the context of multilevel cultural influences, from organizational cultures to demands due to globalization. CLASS OVERVIEW Industrial and Organizational Psychology examines how psychological knowledge from the areas of personality, assessment, cognitive and social psychology can be applied and further developed in multilevel organizational contexts. We will work to form a coherent picture of how application of psychological knowledge can enhance both individual productivity and overall organizational functioning. Course Student Learning Outcomes: the student will: ) Define core principles of Industrial and Organizational (I/O) Psychology as an empirical discipline as well as a field of practice, including research foundation of I/O, organizational ethics, and legal implications. This learning outcome is practiced and emphasized in Week and 2 lecture and discussion, exploration of eeoc.gov, Consulting Evaluation activity in Week 4, student papers and presentations, and the final test. 2) Apply core concepts of Industrial Psychology, such as personnel selection, matching jobs and individuals, training, performance evaluation, fairness and potential biases, productive and counterproductive behavior in organizations. This learning outcome is practiced and emphasized in Week and 2 lecture, discussion, and class activities, O*NET assignment, video examples ( Office Space and Apprentice Interviews, student papers and presentations, and the final test. 3) Apply core concepts and issues related to Organizational Psychology, such as motivation, fairness in organizations and organizational attitudes, stress, leadership, teamwork, and organizational development. This learning outcome is practiced and emphasized in Week 3 and 4 lecture, discussion, and class activities (specifically, Team Selection activity wk. 3 and Consulting Evaluation activity wk.4, video examples ( Dupe-lex and Apprentice Finale ), student papers and presentations, and the final test. 4) Apply current research on culture, diversity and multilevel cultural influences to organizational settings. 2

3 This learning outcome is practiced and emphasized in Week, 2, 3 and 4 lecture, discussion, and class activities, exploration of eeoc.gov, student papers and presentations, and the final test. 5) Apply critical thinking to information use. Locate and utilize quality information sources for work and I/O psychology topics (e.g., ; ). This learning outcome is practiced and emphasized in Week, 2, 3 and 4 lecture, discussion, and class activities such as Consulting Evaluation activity; O*NET assignment, exploration of eeoc.gov; student papers and presentations, and the final test. 6) Evaluate social and psychological processes in organizations and organizational ethics from both Christian and secular worldviews. This learning outcome is practiced and emphasized in Week, 2, 3 and 4 lecture, discussion (e.g., discussion topic 3 for chapter ), exploration of religious aspects of diversity on and student papers and presentations.. The above Student Learning Outcomes also contribute to accomplishment of learning outcomes of PS Psychology program, which are as follows:. Apply principles of cognitive, behavioral, biological, socio-cultural, and spiritual perspectives on human nature to practical issues such as personal, social and/or organizational issues. 2. Apply core principles of empirical research, including research design, data analysis, and interpretation, to critically evaluate scholarly research. 3. Practice professional ethics (as defined by American Psychological Association), cultural competency, and citizenship with the focus on core principles of beneficence, responsibility, integrity, justice, and respect. 4. Develop oral and written products that demonstrate information literacy skills in an established scientific format (APA). 5. Apply psychological knowledge, skills, and values to various careers and/or postgraduate study. 6. Integrate a Christian worldview with knowledge of psychology. Industrial and Organizational Psychology class also reflects Vanguard University Institutional Learning Outcomes: Outcomes: ILO - Integration of Faith and Learning: Students will develop and articulate a Biblical worldview informed by a Pentecostal perspective, integrating faith with learning. ILO 2 - Cultural Competency and Citizenship: Students will understand and practice effective local, national and global citizenship and demonstrate appreciation of diverse psychological, social, historical and artistic aspects of culture. ILO 3 - Communication: Students will demonstrate effective, college-level written and oral communication skills. 3

4 ILO 4 Critical Thinking: Students will develop and apply qualitative and quantitative critical thinking skills. ILO 5 - Holistic Living: Students will appreciate and demonstrate a holistic view of health and living. ILO 6 - Information Competency: Students will demonstrate foundational technology skills that allow one to locate and evaluate the integrity of information, and to understand the ethical uses of information. 4

5 Required texts: TEXTS AND MATERIALS Landy & Conte (206). Work in the 2 century. An introduction to industrial and organizational psychology. 5-th edition. Wiley. STUDENT EVALUATION Student Evaluation Students in this course will be evaluated by the College s 4.0 grading system. You should refer to the Student Handbook for further details on the grading system. The following criteria will be used in determining the student s grade: Assignment/Grading Points Date Due Quiz Weeks 2, 3, 4, 5, O*NET assignment 200 Week 2 Final test 200 Week 5 Final reflection paper/presentation 50/50 Week 5 Attendance/Participation 200 Weeks -5 TOTAL POSSIBLE POINTS: 000 STUDENT EVALUATION Percentages Points Grade Significance GPA 93-00% A Exceptional % A % B % B Above Average % B % C % C Average % C % D % D Below Average % D % F Failure

6 DESCRIPTION OF ASSIGNMENTS AND POLICIES Quizzes. Four 0-question quizzes will be administered in the beginning of the cass in Weeks 2, 3, 4 and 5. Quizzes will cover chapters covered in the previous week. Each quiz is worth 50 points for a total of 200 points. Final exam consists of situational decision-making assignments and will be administered in Week 5. Students will work in groups of no more than 6, and individual contribution to the group process will be evaluated. Assignments will be based on class material and small-group assignments completed during previous weeks will prepare students for this type of work. The exam is worth 200 points. O*NET and occupational match assignment. Students will explore the O*NET (Occupational Information Network) website and write a paper based on this experience. The Occupational Information Network, or O*NET ( ) is a web-based resource for job related information on thousands groups of jobs sharing common characteristics. You paper should be about 4-6 pages long, double-spaced, and should cover the following points: ) Current (or the most recent) occupational match. Think about your current occupation (e.g., teacher's aid, office manager, cashier, accountant, etc.). Think about occupational tasks in general, not about organizational specifics (quirky boss). Estimate and write down what are the most important work activities required (top 3 activities at least) of your current job, and what are the most important characteristic an individual needs to have in order to succeed in this occupation (top 7 characteristics at least). Think about your strengths and weaknesses and evaluate your match to this job (poor, satisfactory, good, excellent) and explain your evaluation. 2) Dream job occupational match. Prior to exploring the O*NET, think about your dream occupation (chief executive officer, counseling psychologist, interior designer, ice-cream truck driver, management consultant, actor, etc.). Estimate and write down what are the most important work activities required for your dream job (top 3 activities at least), and what are the most important characteristic an individual needs to have to succeed in this job (top 7 characteristics at least). Think about your strengths and weaknesses, evaluate your match to this job and explain your evaluation. 3) Current occupational match according to O*NET. Log onto and find your current job title or as close job title as possible (for example, there may not necessarily be a children's psychiatric aide, but there should be a psychiatric aides ). First, select summary description ; after you are familiar with the summary, select full report. According to O*NET, what are the most important activities of your current job, and what are the most important characteristics an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities each)? What are the educational requirements? 6

7 How closely does the O*NET information match your observations and expectations? Is there anything surprising to you? Why do you think your expectations were incorrect (or correct?). How much your experience can be generalized to experiences of others who are in the same occupation? 4) Dream Job occupational match according to O*NET. Log onto O*NET.org and find your Dream Job title or as close job title as possible (there may not be a movie star, but there should be an actor ). First, select summary description, after you are familiar with the summary, select full report. According to O*NET, what are the most important activities of your Dream Job, and what are the most important characteristic an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities each)? What are the educational requirements? How closely does the O*NET match your expectations? Is there anything surprising to you? Why do you think your expectations were incorrect (or correct?). 5) Summary. How did the O*NET change or confirm your own perceptions of your current occupation and about your Dream Job and your match to these jobs? How do you realistically envision your work life in the coming years (5, 0, or more, depending on your situation in life)? What can you do now to achieve the most positive scenario of your occupational future? What were the most important things that you learned from this experience? The O*NET assignment is worth 200 points. 80 points will be determined based on the content (appropriate coverage of all required points), and 20 points will be determined based on writing style, grammar and clarity. 7

8 Grading Criteria for O*Net assignment ) Current (or the most recent) occupational match. Think about your current occupation (e.g., teacher's aid, office manager, cashier, accountant, etc.). Think about occupational tasks in general, not about organizational specifics (quirky boss). Estimate and write down what are the most important work activities required (top 3 activities at least) of your current job, and what are the most important characteristic an individual needs to have in order to succeed in this occupation (top 7 characteristics at least). Think about your strengths and weaknesses and evaluate your match to this job (poor, satisfactory, good, excellent) and explain your evaluation. (40 points max). Dream job occupational match. Prior to exploring the O*NET, think about your dream occupation (chief executive officer, counseling psychologist, interior designer, ice-cream truck driver, management consultant, actor, etc.). Estimate and write down what are the most important work activities required for your dream job (top 3 activities at least), and what are the most important characteristic an individual needs to have to succeed in this job (top 7 characteristics at least). Think about your strengths and weaknesses, evaluate your match to this job and explain your evaluation. (40 points max). 3) Current occupational match according to O*NET. Log onto and find your current job title or as close job title as possible (for example, there may not necessarily be a children's psychiatric aide, but there should be a psychiatric aides ). First, select summary description ; after you are familiar with the summary, select full report. According to O*NET, what are the most important activities of your current job, and what are the most important characteristics an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities each)? What are the educational requirements? How closely does the O*NET information match your observations and expectations? Is there anything surprising to you? Why do you think your expectations were incorrect (or correct?). How much your experience can be generalized to experiences of others who are in the same occupation? (40 points max) 4) Dream Job occupational match according to O*NET. Log onto O*NET.org and find your Dream Job title or as close job title as possible (there may not be a movie star, but there should be an actor ). First, select summary description, after you are familiar with the summary, select full report. According to O*NET, what are the most important activities of your Dream Job, and what are the most important characteristic an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities each)? What are the educational requirements? How closely does the O*NET match your expectations? Is there anything surprising to you? Why do you think your expectations were incorrect (or correct?). (40 points max) 5) Summary. How did the O*NET change or confirm your own perceptions of your current occupation and about your Dream Job and your match to these jobs? How do you realistically envision your work life in the coming years (5, 0, or more, depending on your situation in life)? What can you do now to achieve the most positive scenario of your occupational future? What were the most important things that you learned from this experience? (20 points max) Writing style, grammar and clarity (20 points max) Total (200 points max) 8

9 Final application paper and presentation. All students will complete a 4-5 page final application paper. Each student will select three concepts or ideas from the course that they find particularly interesting and applicable to their work life and will discuss, for EACH of the concepts: definition or description of the idea relevance of the idea to their experience their prior understanding of the topic and possible misconceptions core learning points and ideas for future (or current) application Each of the three parts of the paper will be evaluated as follows: definition or description of the idea (0) relevance of the idea to their experience (0) their prior understanding of the topic and possible misconceptions (0) core learning points and ideas for future (or current) application (5) writing style (grammar, style, clarity, organization) (5) Please discuss your choice of concepts with the instructor prior to writing your paper. In addition, during the Week 5 class each student will make a brief oral presentation on ONE of the points discussed in their final application paper (50 points) The length of the oral presentation may vary based on the number of students in the cohort, and will be announced by the professor (generally about 5 minutes). The oral presentation should include an introduction, body (consisting of the same points as a written assignment), and conclusion, allowing time for class questions and brief discussion. The main points being communicated should be clear to both the speaker and the audience, and should clearly relate to the course content. ATTENDANCE AND TARDY POLICY You must attend class on time and remain present until dismissed. Class attendance is necessary in order to complete the course. The School for Professional Studies relies on the dynamics of class interaction and group processing in order to integrate and apply the learning of academic content. This model also emphasizes the development and practice of interpersonal communication skills and teamwork (e.g., group problem solving and negotiation). The format therefore necessitates class attendance. In practical terms, one course session is equivalent to three weeks of traditional semester course work. Due to the concentrated scheduling and the emphasis upon participatory learning, students need to be in attendance every week. Students who miss more than one class meeting (or more than five class hours) in any given course will automatically receive a failing grade and need to retake the course to obtain a passing grade. If an instructor deems that a student s second absence was under extremely unavoidable and unusual circumstances (i.e., an auto accident), the professor may file an academic petition on behalf of the student to the Dean. If the academic petition is approved, the instructor may give the student a "W" (Withdrawal) grade in place of a failing grade. The student will still be required to retake the course. Students who arrive late disturb the class. At the professor s discretion, students who arrive late may not receive participation points for the unit covered. Students who are habitually late may be asked to drop the course. 9

10 Late Work: The policy set by Professional Studies is that no late work will be accepted. If, due to extreme circumstances, a professor accepts a late assignment, that assignment will be subject to point deduction to be determined by the professor. Submission Of Final Exams / Papers The Professional Studies office does not assume responsibility for any final papers. No homework or final papers will be accepted for professors in the PS office, nor will final papers be returned to students through the PS office. The method for the submission of homework and the final exam or final paper will be determined by the professor. The professor will discuss the method which will be employed during the first night of class. All exchanges of papers will be between the student and the professor. REASONABLE ACCOMMODATION STATEMENT The Disability Services Office: The Disability Services Office offers resources and coordinates reasonable accommodations for students with disabilities. Reasonable accommodations are established through an interactive process between you, your instructor(s) and the Disability Services Office. If you have not yet established services through the Disability Services Office, but have a temporary or permanent disability that requires accommodations (this can include but not limited to; mental health, attention-related, learning, vision, hearing, physical or health impairments), you are welcome to contact the Disability Services Office at or CLASSROOM DIVERSITY STATEMENT As students and faculty at Vanguard University of Southern California, and foremost as Christian believers, we endeavor to communicate with honesty and confidentiality, to speak with encouraging and edifying words, and to create a safe environment where we shelter one another with love when vulnerabilities arise. This classroom intends to foster a Christ-centered community that promotes appreciation and respect for individuals, enhances the potential of its members, and values differences in gender, ethnicity, race, abilities, national origins, and generation WRITING CENTER For Professional Studies students, the Writing Center provides on-line consultants who review writing projects on a first-come, first-served basis. Appointments are not required for this service. We aim for a 72-hour turnaround for all papers, so please plan accordingly. Please e- mail your writing projects in MS Word (.doc or.docx) attachments to Note: This service is available only to current students. Academic Honesty Academic dishonesty, either cheating or plagiarizing (presenting as one s own, the words or opinions of others), is regarded as a serious violation of both the academic and moral standards of VUSC. Dishonesty in a class assignment or test may result in disciplinary action ranging from a failing grade on the assignment or test to dismissal from the program. It is the prerogative and responsibility of the instructor to determine if academic dishonesty has occurred and the seriousness of the infraction. The Dean and Provost are to be notified of instances of academic dishonesty. Please also refer to the Statement on Plagiarism appearing in this syllabus. 0

11 STATEMENT ON PLAGIARISM from Vanguard University Academic Catalog Definitions To plagiarize is to present someone else s work his or her words, line of thought, or organizational structure as our own. This occurs when sources are not cited properly, or when permission is not obtained from the original author to use his or her work. By not acknowledging the sources that are used in our work, we are wrongfully taking material that is not our own. Plagiarism is thus an insidious and disruptive form of dishonesty. It violates relationships with known classmates and professors, and it violates the legal rights of people we may never meet. Another person s work can take many forms: printed or electronic copies of computer programs, musical compositions, drawings, paintings, oral presentations, papers, essays, articles or chapters, statistical data, tables or figures, etc. In short, if any information that can be considered the intellectual property of another is used without acknowledging the original source properly, this is plagiarism.. Minimal plagiarism is defined as doing any of the following without attribution: a. inserting verbatim phrases of 2-3 distinctive words. b. substituting synonyms into the original sentence rather than rewriting the complete sentence. c. reordering the clauses of a sentence. d. imitating the sentence, paragraph, or organizational structure, or writing style of a source. e. using a source s line of logic, thesis or ideas. 2. Substantial plagiarism is defined as doing any of the following without attribution: a. inserting verbatim sentences or longer passages from a source. b. combining paraphrasing with verbatim sentences to create a paragraph or more of text. c. repeatedly and pervasively engaging in minimal plagiarism. 3. Complete plagiarism is defined as doing any of the following without attribution: a. submitting or presenting someone s complete published or unpublished work (paper, article, or chapter). b. submitting another student s work for an assignment, with or without that person s knowledge or consent. c. using information from a campus file of old assignments. d. downloading a term paper from a web site. e. buying a term paper from a mail order company or web site. f. reusing or modifying a previously submitted paper (e.g., from another course) for a present assignment without obtaining prior approval from the instructors involved. Consequences Minimal plagiarism. When instances of minimal plagiarism are detected, the instructor can use these situations as an educational opportunity to discuss with the student the nature of plagiarism and the values of a scholarly, Christian community. At the professor s discretion, assignments may be rewritten and resubmitted, with or without a grade penalty. Repeated instances of minimal plagiarism may, at the professor s discretion, be treated as substantial plagiarism. If the professor plans to exercise his or her discretion in cases of minimal plagiarism, procedures and consequences should be clearly described in the course syllabus. Substantial plagiarism. For a first offense, the student typically receives a failing grade on the assignment that has been plagiarized, and a Report of Plagiarism (see Appendix D) is submitted to the Provost s Office. For a second offense, the student typically receives a failing grade in the course, and a Report of Plagiarism is submitted to the Provost s Office. For a third offense the student should be recommended for expulsion from the University. Action is taken at the discretion of the Provost. Complete plagiarism. For a first offense, the student typically receives a failing grade in the course, and Report of Plagiarism is submitted to the Provost s Office. For a second offense, the student is typically expelled from the college. Action is taken at the discretion of the Provost.

12 Student Assignments due by week: Week : Read Landy & Conte (206). Work in the 2 century. Ch., 2 and 4. Week 2: Read Landy & Conte (206). Work in the 2 century, Ch. 3, 5, 6, 7. O*NET assignment due Quiz Week 3: Read Read Landy & Conte (206). Work in the 2 century, Ch.8, 9, 0 and 3 Quiz 2 Presentation may be due (in larger class sections) * Week 4: Read Read Landy & Conte (206). Work in the 2 century, Ch., 2, and 4 Quiz 3 Presentation may be due (in larger class sections) * Week 5: Review main points of Landy & Conte (206). Work in the 2 century. Final application paper due. Presentation due.* Quiz 4 Final test. *Depending on class enrollment, there might be sufficient time in Week 5 for all student presentations, as well as the final task. However, in larger class sections it might be necessary to also use time during Weeks 4 and 3 for some of the presentation. Extended papers of those who present earlier are still due on Week 5. 2

13 LOGISTICS CHART Hou Week Week 2 Week 3 Week 4 Week 5 r I/O Psychology: Introduction Quiz Individual Differences and Assessment Video: The Apprentice Season Interview Quiz 2 Motivation Quiz 3 Leadership 2 Methods and Statistics in I-O Psychology 3 Understanding Performance Employee selection/ staffing Performance measurement and evaluation Emotions, Attitudes, and Work Stress and Worker Well- Being Video: The Apprentice Season Finale Fairness and Diversity Quiz 4 Application presentations Application presentations Review and integration Final Test 4 Understanding Performance Video Office Space Training and development Teams Video: The Apprentice Season Dupe-lex The Organization of Work Behavior Final Test 3

14 WEEK ONE TOPICS: Introduction To I/O Psychology Methods and Statistics in I-O Psychology Understanding Performance ASSIGNMENTS DUE: Landy & Conte (206), Chapters, 2 and 4. VIDEO Office Space, Job Analysis/The Consultants scene. 4

15 WEEK TWO TOPICS: Individual Differences and Assessment Staffing Decisions Performance Measurement Training and Development Video The Apprentice Season Interview. ASSIGNMENTS DUE: Read Landy & Conte (206). Work in the 2 century, Ch. 3, 5, 6, 7. O*NET assignment due Quiz 5

16 WEEK THREE TOPICS: Motivation Emotions and Attitudes at Work Stress and Worker Well-Being Teams Video The Apprentice Season Dupe-lex. ASSIGNMENTS DUE: Read Read Landy & Conte (206). Work in the 2 century, Ch.8, 9, 0 & 3 Quiz 2 6

17 WEEK FOUR TOPICS: Leadership Fairness and Diversity Organizational Development Video The Apprentice Season Finale, selected episodes ASSIGNMENTS DUE: Read Read Landy & Conte (206). Work in the 2 century, Ch., 2, and 4 Quiz 3 7

18 WEEK FIVE TOPICS: Class review and integration. ASSIGNMENTS DUE: Review main points of Landy & Conte (206). Work in the 2 century. Review your class notes and notes from class activities. Final application paper and presentation due. Quiz 4 Final test. 8

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