VANGUARD UNIVERSITY - DEPARTMENT OF PSYCHOLOGY Syllabus Introduction to Industrial / Organizational Psychology

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1 VANGUARD UNIVERSITY - DEPARTMENT OF PSYCHOLOGY Syllabus Introduction to Industrial / Organizational Psychology PSY Fall 2014 Lecture: Tuesdays and Thursdays, 8:00 9:15 a.m., HTH 103 Professor: Sibylle Georgianna, Ph.D. Hours: by appointment 1: Sibylle.georgianna@vanguard.edu Course Description: This class reviews the role of psychology in work settings. Issues of selection, matching jobs and individuals, training, performance evaluation, productive and counterproductive behavior in organizations, stress, leadership and development are discussed as they relate to individual and group functioning. Furthermore, all of these issues are discussed in the context of multilevel cultural influences, from organizational cultures to demands due to globalization. Course Objectives: We will investigate how general psychological knowledge from the areas of personality, assessment, cognitive and social psychology can be applied and further developed in multilevel organizational contexts. We will work to form a coherent picture of how application of psychological knowledge can enhance both individual productivity and overall organizational functioning. Required Text(s): Landy, F.J. & Conte, J.M. (2013) Work in the 21st Century: An Introduction to Industrial and Organizational Psychology. Fourth Edition. Malden, MA: Blackwell Publishing. You may also use the second or third edition of the textbook. Note: online ordering of textbooks (e.g., half.com) may take up to 2 weeks. If you have not ordered yours two weeks prior to the class starting, please buy your book on campus. You must have the textbook at the beginning of the class in order to successfully complete the course. There is no extension of assignment deadlines due to textbooks not arriving on time! Additional readings may be assigned according to schedule, and as time permits. Be prepared to discuss all text and additional readings during assigned class date. Link of Course Objectives to Vanguard s Educational Targets and Goals: This course will help you achieve Vanguard s CORE/institutional Learning Outcomes (ILOs): SLO 1 - Integration of Faith and Learning: Students will develop and articulate a Biblical worldview informed by a Pentecostal perspective, integrating faith with learning. SLO 2 - Cultural Competency and Citizenship: Students will understand and practice effective local, national and global citizenship and demonstrate appreciation of diverse psychological, social, historical and artistic aspects of culture. SLO 3 - Communication: Students will demonstrate effective, college-level 1

2 written and oral communication skills. SLO 4 Critical Thinking: Students will develop and apply qualitative and quantitative critical thinking skills. SLO 5 - Holistic Living: Students will appreciate and demonstrate a holistic view of health and living. SLO 6 - Information Competency: Students will demonstrate foundational technology skills that allow one to locate and evaluate the integrity of information, and to understand the ethical uses of information. Link of Course Objectives to Vanguard s Psychology Program s Student Learning Outcomes. Furthermore, by taking this class and completing the course assignments, you will accomplish the psychology program s goals and purpose. During this class, you will: 1. Use knowledge of major concepts in psychology as relevant to cognitive, behavioral, biological, sociocultural, and spiritual perspectives on human nature. 2. Apply core principles of empirical research, including research design, data analysis, and interpretation to evaluation of knowledge. 3. Use critical thinking to evaluate scholarly research and its popular interpretations rationally, in light of valid evidence and the scientific approach. 4. Apply psychological principles to practical issues (including personal, social, and/or organizational issues). 5. Practice professional ethics in psychology as defined by the American Psychological Association, with the focus on core principles of beneficence, responsibility, integrity, justice, and respect 6. Demonstrate communication skills through writing in an established scientific format (APA), and gain practice in oral communication. 7. Practice cultural competency and citizenship as defined in Vanguard s Student Learning Outcomes with in-depth disciplinary focus on appreciation of diverse psychological aspects of culture. 8. Integrate a Christian worldview with knowledge of psychology. 9. Apply psychological knowledge, skills, and values to various occupations/careers and/or postgraduate study. Class Format and Requirements: The upper-level course will include some lecture due to the volume of information to be covered. A significant amount of discussion, group exercises, and in-class assignments will also be included to afford hands-on practice. All students will be expected to participate in class (including role-playing, practice management exercises, personality assessments for career fit, etc.) to enrich the learning experience. These group format situations will also cover new and additional materials not covered in the main textbook. In class activities are part of the grading (see below). Students should expect to speak in front of the class, and participating in simulation as if in a job. Students are expected to be in attendance, and are responsible for any notes or assignments.no audio- or video-taping of class sessions will be allowed without prior written permission. Cell phones, beepers, and laptop computers must be turned off prior to the start of class. 2

3 Grading: 1. Participation/class tasks Business/Organizational Project -Handout 100 -In class presentation 100 -Participation as group member 50 -Linking business project to Program Student Learning Outcomes Term paper One Lab Assignment Weekly online exams (5-15 points ea.) Three in-class exams 90 Total Points 810 A =90%+ B=80%+ C=70%+ D=60%+ F=BELOW 60% of Points Class Tasks / Participation: To build an understanding of the application of class materials, required tasks will be assigned in class. These tasks will include instrument completion, informal interviews, and group exercises (e.g. teambuilding tasks). Results will be analyzed and discussed in class. As unique practical material will be covered in class, attendance is required for successful completion of the required tasks. In order to prepare for the working world upon graduation, the course will simulate working conditions in organizations. This may involve stress, demanding supervision, teamwork, leadership skills, and conflict resolution. All students should be clear on expectations and difficulties to be encountered in relation to the significant rewards. If a student absolutely must miss a class, he or she is responsible for getting class notes from a classmate and completing assignments handed out. Students are expected to complete all exams and assignments (including additional reading assignments as posted on Moodle) on or before the day due. If a participant has a legitimate reason for missing a deadline or an exam, an ironclad excuse will be necessary. Official documentation (such as a note from a doctor or dean) may be required to substantiate absence or delayed submission. Do not schedule a flight before the final exam. Last minute illness or personal problems will not be acceptable, given preparation for exams and assignments should begin well in advance. Late assignments will not be accepted unless prior approval has been granted by the instructor. Turn off phones, beepers, and laptops before coming to class - it is disruptive to other students 3

4 and will not be allowed while class is in-progress. Part of the intent of class is to demonstrate the impact of concentration without interruption on work activities as expected by an employer or your client, if you decide to work as a therapist. Attendance is required for all class sessions, as is active participation in all discussions and assignments, including group work, and presentations in front of the class. Business/Organizational Project (BOP): Part of your responsibility is to complete one business/organizational project group assignment (see end of the syllabus). You will need to 1. Choose a topic along with a group of other students and form a group to do this project no later than 08/28/14; 2. As a group, research 10 articles (peer-reviewed, full text, published within the last 10 years) and provide the titles and where the articles where published for instructor sign-off by 09/04/14; USE ONLY ARTICLES FOUND IN EBSCO DATABASE; 3. No class meeting 09/11/14. On 09/11/14, write the BOP handout plus 1-3 presentation slide(s) that summarizes your handout. In addition, on a separate piece of paper, describe in keywords how your presentation meets the ILOs and Psychology Program Student Learning Outcomes (see beginning of the syllabus); 4. On 09/16/14, show brochure and completed presentation slide along with draft of student learning outcome keywords to instructor for instructor sign-off; 5. Present your topic in class when we discuss the respective chapter. For example, you choose a topic with regards to training and development. Training and development will be discussed on 09/25/14 and 09/30/14. Depending on the emphasis of your presentation, you will either present on 09/25/14 (e.g., how to conduct a person analysis) or 09/30/14 (e.g., if you present on a specialized training). O*NET Paper: Students will consider their occupational goals and explore potential fit with their dream occupation using the O*NET (Occupational Information Network) website and write a paper based on this experience. Please see the Assignment Instructions handout for complete description of the assignment. A final report should be typed, double-spaced, not to exceed 10 pages. Late papers will not be accepted unless prior approval has been granted. Papers will be evaluated on the basis of (1) quality; (2) depth of analysis; (3) organization and coherence; (4) creativity and problem solving; (5) analytical critique and evaluation; and (6) APA Style. You paper should cover the following points: 1) Current (or the most recent) occupational match. Think about your current occupation (e.g., teacher's aid, office manager, cashier, accountant, etc.). Think about occupational tasks in general, not about organizational specifics (quirky boss). Estimate and write down what are the most important work activities required (top 3 activities at least) of your current job, and what are the most important characteristic an individual needs to have in order to succeed in this occupation (top 7 characteristics at least). Think about your strengths and weaknesses and evaluate your match to this job (poor, satisfactory, good, excellent) and explain your evaluation. 4

5 2) Dream job occupational match. Prior to exploring the O*NET, think about your dream occupation (chief executive officer, counseling psychologist, interior designer, ice-cream truck driver, management consultant, actor, etc.). Estimate and write down what are the most important work activities required for your dream job (top 3 activities at least), and what are the most important characteristic an individual needs to have to succeed in this job (top 7 characteristics at least). Think about your strengths and weaknesses, evaluate your match to this job and explain your evaluation. 3) Current occupational match according to O*NET. Log onto and find your current job title or as close job title as possible (for example, there may not necessarily be a children's psychiatric aide, but there should be a psychiatric aides ). First, select summary description ; after you are familiar with the summary, select full report. Your paper will be graded by yourself, a peer, and my using the following criteria (see document in Moodle): Criteria for Scoring (Scores Range: 1-10, 10 is perfect.) 1. I summarize the most important activities of my current job. 2. I list at least 7 of the most important Knowledge, Skills and Abilities an individual needs to have to succeed in this job. 3. I list the educational requirements for my current job. 4. I describe how closely the O*NET information of my current job matches my experiences of my current job. 5. I describe if there is/there is not anything surprising to me from looking up my current job in O*NET/if what I found out in O*NET about my current job was what I expected/did not expect. 6. I hypothesize how much of my experience in my current job can be generalized to experiences of others who are in the same occupation. 7. From using O*NET, I list several of the most important activities of my Dream Job. 8. From using O*NET, I list at least 7 of the most important characteristic an individual needs to have to succeed in this job (use the first five of Knowledge, Skills and Abilities 9. From using O*NET, I list the educational requirements for my dream job. 10. From my own internet research I describe two organizations where I can receive the training necessary for my dream job/work my dream job. Author s Score Peer s Score Instructor s Score 5

6 11. From my own internet research I list the requirements to join the organization that provides training/education for my dream job (for both organizations). 12. In my summary I describe if the O*NET change or confirm my own perceptions of my current occupation and about my Dream Job and my match to these jobs. 13. I hypothesize how I envision my work life in the coming years (5, 10, or more). 14. I describe in an Implementation Intention Statement ( if then exercise as posted in Moodle) my next step of faith and action. 15. I describe what were the most important things that I learned from this assignment. 16. Overall, I connect the sentences to provide a logical thought progression. 17. The paper is formatted in APA style format. 18. My paper reflects a thoughtful analysis of the issue at hand. 19. My writing leaves my reader wanting to read more. Total Score Please see the class schedule below for the due dates of this project. Please note that you will need to provide evidence of your work (including a working draft) at the times listed below to receive full points for this assignment. A hardcopy of the O*NET paper is due in class on 11/06/2014. Please print the scoring sheet posted in Moodle and bring it with the hardcopy of your paper as you, your peer, and I will score your work on the 19 categories (see above). The O*NET assignment is worth 90 points. 70 points will be determined based on the content (appropriate coverage of all required points), and 20 points will be determined based on writing style, grammar and clarity, and APA formatting. Exams: There will be weekly, mandatory, online exams posted for you on Vanguard s Moodle. To succeed in the exams, you will need to keep reading the chapters that are assigned for the week. The weekly, online exams need to be completed as indicated in the class schedule (see below). Please note that the weekly exams are only available until their due dates (see course calendar) and will not be extended. It is your responsibility to check the exams due dates and to complete them on time. Each exam (5 to 15 questions long) can be taken several times; your highest score will be counted. In addition, there are three in-class exams. The in-class exams may consist of multiple choice, and true-false questions taken from the text, readings, in-class exercises, lecture and discussion. The online and in-class exams (including the final exam) will not be cumulative. Please note that you can only make up in-class exams early, not after they took place. If you need 6

7 an exception to this rule (e.g., you developed a life-threatening disease and have a doctor s note that provides evidence of such disease), you may make up the missed exam during finals week, immediately after you take the third/final in-class exam. Class Schedule: Check Every Week If Additional Assignments Are Posted In The Weekly Folders In Moodle To Receive Full Points* Month Day Topics Readings Due dates August 26 What is Industrial and Ch 1. Organizational Psychology? Brainstorm on topics for Business/Organizational Project (BOP) 28 Job Analysis, e.g., via Job description analyses. Choose topic for BOP September 2 Job Analysis, e.g., via Critical Incident Technique or Interviews Research 10 articles for BOP 4 Employee Selection/Staffing Decisions: e.g., via Testing Instructor sign-off on references for BOP (bring list of references as hardcopy to class) 9 Employee Selection: via Tests, Assessment Centers, Interviews, Work Samples, Biographical Data, and Other Methods Write BOP presentation and handout 11 No class meeting! Instead, write BOP presentation and handout (due 09/16/14) 16 Staffing Decisions: Selection without discrimination Handout and slides for BOP due in class 18 Types of Performance: Definition, adaptive and counterproductive work behaviors Ch.4 Exam Ch. 1 due 08/28 at 7:59 a.m. Ch. 4 Exam Ch. 4 due 09/02 at 8 a.m. Ch. 3 Ch. 3 Exam Ch. 3 due 09/09 at 7:59 a.m. Ch. 6 & 2 (validity, criterion contamination, criterion deficiency) Adverse Impact Ch. 5 Exam Ch. 6 (that may include chapter 2 related questions) due 09/16 at 7:59 a.m. 7

8 In Class Exam (Ch. 1, 2, 3, 4, 6) 23 Performance Measurement e.g., via ratings, rating errors Fairness 25 Training and Development: Organizational Analysis, Person Analysis, Methods of learning O*NET Paper: Log onto O*NET to research your current job 30 Training and Development: Types of Trainings, Trainee s Self-efficacy, Specialized Trainings O*NET Paper: Draft your description of your current job October 2 The Motivation to Work, e.g., Maslow s & Herzberg s Theories O*NET Paper: Log onto O*NET to research your dream job 7 The Motivation to Work, e.g., Vroom s VIE & Social Learning Theories O*NET Paper: Draft your description of your dream job 9 Attitudes, Emotions, and Work: Job Satisfaction 14 Attitudes, Emotions, and Work: Job Satisfaction & Well-being on the Job O*NET Paper: research two organizations to do your dream job and requirements to join the organization 16 In class exam 2 (Ch. 5, 7, 8, 9) Stress and Worker Well-being: Theories of Stress; stressors and consequences 21 Stress and Worker Well-Being: Stress Management and Stress Ch. 5 Exam Ch. 5 (18 points!!) due 09/23 at 7:59 a.m. Ch. 7 Ch. 7 Exam Ch. 7 due 09/30 at 7:59 a.m. Ch. 8 Ch. 8 Ch. 9 Ch. 9 Ch. 10 Ch. 10 & 11 Exam 8 due 10/07 at 7:59 a.m. Exam 9 due 10/14 at 7:59 a.m. Exam 10 due 10/21 at 7:59 a.m. 8

9 Prevention Fairness & Diversity, e.g., communication DRAFT of O*NET Paper due in class for instructor review 23 Fairness & Diversity, e.g., inclusive organizations 28 Fairness & Diversity: special challenges 30 Leadership Theories, e.g.,, Trait theories & situation theories November 4 Leadership Theories, e.g., charismatic leaders & empowering leaders & gender differences 6 Leadership Theories, e.g., superleadership & Spiritual (servant) leadership Teams in Organizations Types of Teams Final O*NET Paper due in class 11 Teams in Organizations, e.g., performance issues 13 Teams in Organizations; The Organization of Work Behavior, e.g., Concepts 18 The Organization of Work Behavior, e.g., Climate and Culture Implement First Steps to Join Your Dream Organization/Land Your Dream Job 20 The Organization of Work Behavior, e.g., organizational change, organizational development 25 Culture, e.g., theories, the workplace, performance evaluations December 2 Culture, e.g., training, leadership, teams Implement Further Steps to Ch. 11 Ch. 11 Ch. 12 Ch. 12 Ch. 12 & Ch. 13 Ch. 13 Ch. 14 Ch. 14 Ch Ch Exam Ch. 11 due 10/28 at 7:59 a.m. Exam Ch. 12 due 11/06 at 7:59 a.m. Exam Ch. 13 due 11/13 at 7:59 a.m. Exam Ch. 14 due 11/20 at 7:59 a.m. Culture Quiz due 12/02 at 7:59 a.m. 9

10 Join Your Dream Organization/Land Your Dream Job 4 Review 9 Final Exam (Ch and culture as referenced in chapters 1-14) * All chapter assignments refer to Landy & Conte (2007) Work in the 21st Century: An Introduction to Industrial and Organizational Psychology. Changes may be made to this syllabus as appropriate during the course of the semester. Readings must be completed before class. FOUNDATIONS DISABILITY SERVICES The Disability Services Office: The Disability Services Office offers resources and coordinates reasonable accommodations for students with disabilities. Reasonable accommodations are established through an interactive process between you, your instructor(s) and the Disability Services Office. If you have not yet established services through the Disability Services Office, but have a temporary or permanent disability that requires accommodations (this can include but not limited to; mental health, attention-related, learning, vision, hearing, physical or health impairments), you are welcome to contact the Disability Services Office at or disabilityservices@vanguard.edu. DIVERSITY STATEMENT The School for Professional Studies intends to foster a Christ-centered community that promotes appreciation and respect for individuals, enhances the potential of all members, and values differences in gender, race, abilities, and generation. As such, we endeavor to communicate with honesty, to speak with encouraging and edifying words, and to create a safe environment in our classes and interactions. I look forward to an interesting, interactive, and productive class! Warmly, Sibylle Georgianna, Ph.D. 10