Accessing Derbyshire County Council s Outlook Web Access (OWA) Service. Smart Phone App version

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Accessing Derbyshire County Council s Outlook Web Access (OWA) Service. Smart Phone App version"

Transcription

1 Accessing Derbyshire County Council s Outlook Web Access (OWA) Service Smart Phone App version

2 Contents About this guide... 2 Before accessing Outlook Web Access... 3 Accessing Outlook Web Access (OWA) with the app... 4 Logging on to OWA... 4 Setting up a PIN number... 7 Changing your PIN number Logging out Appendix A - Installing the app on an Android Smart Phone Appendix B - Installing the app on an iphone Appendix C - Installing the app on a Microsoft Windows Smart Phone Appendix D Installing the app on an ipad Appendix E Configuring the app for all devices

3 About this guide This guide is intended for Derbyshire County Council employees, partners and suppliers who need remote access to the Council s Outlook Web Access service. This would be primarily from locations not directly on Council property, such as from schools, from partner and supplier establishments, or colleagues home locations. The Outlook Web Access service is secured to Public Services Network standards, and requires additional levels of security above that more usually based on a username and password. This is to better protect confidential and sensitive information which you may have access to on behalf of clients, residents or Derbyshire County Council. To log on to OWA you will need a four-digit PIN number which only you know and a randomly generated number, called a one-time password, which will be specific to you at the time you log on. These additional levels of security are NOT required if you are using a Derbyshire County Council machine on council premises. This guide is for users who wish to use an app to generate the one-time password. It should be noted that once the app is downloaded, there is no data traffic as the random number is calculated from an algorithm contained within the app. 2

4 Before accessing Outlook Web Access You will need the following before you can remotely access the Derbyshire County Council network: A Derbyshire County Council login account the username and password you currently use to access Derbyshire County Council s systems An internet connection A device with a web browser to access OWA on A method or device capable of issuing a one-time password which has been registered with the Service Desk. The one-time password will be used as part of the logon procedure and can be issued via a smart phone, ipad, mobile phone, which can be council provided or personally owned, or a physical token issued by Derbyshire County Council. To register a device to obtain the one-time password, please contact the Service Desk. Please note that the device used to receive the password must NOT be the same device that is then used to access OWA. This guide provides instructions for using the app to obtain the one-time password. Once installed, the app will automatically generate the one-time password that will form part of the logon process. The Service Desk can be contacted on (internal) or (external), or if you have access to our internal network please use Service Desk Online. 3

5 Accessing Outlook Web Access (OWA) with the app You will need to contact the Service Desk to request to use your Smart Phone or ipad to receive the one-time password. The Service Desk will arrange for you to be provided with a QR code or a Serial Number and Activation Code that you will need to set up the app. A QR code looks like this: Before starting, ensure you have downloaded the app as described in Appendix A for Android, Appendix B for iphone, Appendix C for Windows or Appendix D for ipad. In all cases then follow Appendix E to link your phone to your account using the QR code or Serial Number and Activation Code. The download and linking only needs to be done once. If you haven t already set up a PIN number for use with the one-time password, you will need to set one up. Logging on to OWA Step 1: Display the Portal window below by going to: 4

6 Step 2: In the Username field enter your user name e.g. a For council employees this will typically be your payroll number. Step 3: In the DCC Password field enter your usual Derbyshire password that you use to connect to the council s network. (Not your one-time password). Step 4: Tap the DIGIPASS-ES app on your smart phone and get the number shown in the one time password display. The number will change each time you use the app. 5

7 Step 5: Enter the number displayed into the field labelled Enter the One-time password (OTP). Step 6: In the Enter PIN field, type your four-digit PIN number. If you have not set up a PIN, go to the Setting up a PIN number section below. Step 6: Click on Sign In and the following window will display. 6

8 Step 7: Click on the Remote access to link at the bottom of this window. Step 7: Your Outlook mailbox should now be displayed. Setting up a PIN number To set up a PIN number for the first time, follow these steps: Step 1: In the Username field enter your user name e.g. a For council employees this will typically be your payroll number. Step 2: In the DCC Password field enter your usual Derbyshire password that you use to connect to the council s network. (Not your one-time password). Step 3: Tap the DIGIPASS-ES app on your smart phone and get the number shown in the one time password display. The number will change each time you use the app. 7

9 Step 4: Enter the number displayed into the field labelled Enter the One-time password (OTP). Step 5: Leave the Enter PIN field blank and click on the button titled Set Up or Change PIN. A Change PIN window will open. 8

10 Step 6: Leave the Old PIN field blank. Step 7: In the New PIN field enter a four-digit PIN chosen by you. Please choose a memorable PIN as it will be required every time you log in. Step 8: In the New PIN Again field, retype your chosen PIN. Step 9: Click on Change PIN and the following window will display. Step 10: Click on the Remote access to link at the bottom of this window. Step 11: Your Outlook mailbox should now be displayed. 9

11 Changing your PIN number Step 1: In the Username field enter your user name e.g. a For council employees this will typically be your payroll number. Step 2: In the DCC Password field enter your usual Derbyshire password that you use to connect to the council s network. (Not your one-time password). Step 3: Tap the DIGIPASS-ES app on your smart phone and get the number shown in the one time password display. The number will change each time you use the app. Step 3: Enter the number displayed into the field labelled Enter the One-time password (OTP). Step 4: Leave the Enter PIN field blank and click on the button titled Set Up or Change PIN. A Change PIN window will open. 10

12 Step 5: In the Old PIN field, enter your current PIN. Step 6: In the New PIN field enter a four-digit PIN chosen by you. Please choose a memorable PIN as it will be required every time you log in. Step 7: In the New PIN Again field, retype your chosen PIN. Step 8: Click on Change PIN and the following window will display. Step 9: Click on the Remote access to link at the bottom of this window. Step 10: Your Outlook mailbox should now be displayed. 11

13 12

14 Logging out To log out completely, it is important that you log out of both OWA and the Portal. Step 1: To log out of OWA, click on Sign Out in the top right of the screen next to your user name. Step 2: The window below will be displayed. Step 3: Click on Close Window. Step 4: To log out of the Portal, return to the Internet Explorer page shown below: Step 5: Click on Sign Out in the top right of the screen. Step 6: The following window will display. It is now safe to shut down your computer. 13

15 14

16 Appendix A - Installing the app on an Android Smart Phone 1. Open the Play Store 2. Search for Digipass 3. Select the Digipass Mobile Enterprise Security app which is supplied by Vasco Data Security. 4. Tap INSTALL to download and install the app. 15

17 5. Accept the App permissions settings. 6. The app will download and install. 7. GO TO APPENDIX E. 16

18 Appendix B - Installing the app on an iphone 1. Open the App Store from your iphone home screen. 2. Search for Digipass for Mobile Security Enterprise. 3. Tap Free and then Install and provide your Apple ID password if requested. 4. The app will download and install. 5. GO TO APPENDIX E. 17

19 Appendix C - Installing the app on a Microsoft Windows Smart Phone Please note the app will only work on a Windows Phone 8 or later version. 1. Open the Windows Marketplace and search for Digipass 2. Select the Digipass-ES app which is supplied by Vasco Data Security. 3. Install the app. 4. GO TO APPENDIX E. Appendix D Installing the app on an ipad Please note that it is strongly recommended that the one-time password is received on a separate device to the one that is used to access the data. Therefore, you should not use the app on an ipad to receive the password if you are also intending to use the ipad to access OWA. In this situation, security good practice would be to use a different device to either receive the password or to access the OWA. 1. Open the App Store from your ipad home screen. 2. Search for Digipass for Mobile Security Enterprise Security ipad Edition. 18

20 3. Tap Get and then Install and provide your Apple ID password if requested. 4. The app will download and install. 5. GO TO APPENDIX E. 19

21 Appendix E Configuring the app for all devices Two options are available to configure the app: Method 1: Use this method if you have been provided with a QR Code. You may simply scan the QR Code with your Smart Phone. A QR Code looks like this: Method 2: Use this method if you do not have a QR Code, or need to enter the details manually. Method 1: Scanning the QR Code 1. Open the app on your Smart Phone or ipad. 2. If you have been provided with a QR code image to scan, select QR code from the Activation menu. 3. Scan the provided QR code. An example QR code is shown below. This will have been ed to you by the Service Desk when you were set up. 20

22 4. The one time password will be displayed once the process completes correctly. 21

23 5. This completes the app configuration. You will not need to do this again unless you uninstall the app and need to reinstall it. Method 2: Entering the Serial Number and Activation Code Manually 1. Open the app on your Smart Phone or ipad. 2. If you do not have a QR code or need to enter the Serial Number and Activation code manually, select Manual from the Activation menu. 3. In the Serial Number field, enter the 7 numbers from the Serial Number. If the Serial Number starts with VES, you do not need to type this in just type in the seven numbers. 4. Using the following image as an example, you would enter in the Serial number field. 22

24 5. In the Activation code field, enter the full Activation code without any spaces. Using the example above, you would enter Tap OK. 7. The one time password will be displayed once the process completes correctly. 8. This completes the app configuration. You will not need to do this again unless you uninstall the app and need to reinstall it. 23

Accessing Derbyshire County Council s Outlook Web Access (OWA) Service. Mobile Phone SMS version

Accessing Derbyshire County Council s Outlook Web Access (OWA) Service. Mobile Phone SMS version Accessing Derbyshire County Council s Outlook Web Access (OWA) Service Mobile Phone SMS version Contents About this guide... 2 Before accessing Outlook Web Access (OWA)... 3 Accessing Outlook Web Access

More information

These additional levels of security are NOT required if you are using a Derbyshire County Council machine on council premises.

These additional levels of security are NOT required if you are using a Derbyshire County Council machine on council premises. This guide is intended for Derbyshire County Council employees, partners and suppliers who need remote access to the Council s network. This would be primarily from locations not directly on Council property,

More information

Remote Access End User Reference Guide for SHC Portal Access

Remote Access End User Reference Guide for SHC Portal Access Remote Access End User Reference Guide for SHC Portal Access Version 2.0 6/7/2012 This remote access end user reference guide provides an overview of how to install Citrix receiver, which is a required

More information

Install and End User Reference Guide for Direct Access to Citrix Applications

Install and End User Reference Guide for Direct Access to Citrix Applications Install and End User Reference Guide for Direct Access to Citrix Applications Version 1.0 7/26/2013 This remote access end user reference guide provides an overview of how to install Citrix receiver (a

More information

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix Subject: Citrix Remote Access using PhoneFactor Authentication ATTENTION: End users should take note that Main Line Health has not verified within a Citrix environment the image quality of clinical cal

More information

Business mail 1 MS OUTLOOK CONFIGURATION... 2

Business mail 1 MS OUTLOOK CONFIGURATION... 2 Business mail Instructions for configuration of Outlook, 2007, 2010, 2013 and mobile devices CONTENT 1 MS OUTLOOK CONFIGURATION... 2 1.1 Outlook 2007, 2010 and 2013 adding new exchange account, automatic

More information

Digipass for Mobile C4C User Guide

Digipass for Mobile C4C User Guide Digipass for Mobile C4C User Guide Version 2.0 21 Nov 2014 Table of Contents 1 Document Control...3 1.1 Amendment Record... 3 2 Introduction...3 3 Software Digipass Activation...4 3.1 Software Digipass

More information

1 Download NAB Connect Authenticator App 2 Activation 3 Login to NAB Connect. 1 Download NAB Connect Authenticator App

1 Download NAB Connect Authenticator App 2 Activation 3 Login to NAB Connect. 1 Download NAB Connect Authenticator App Background: Security Officers and Customers who authorise payments use a Security Device to generate one-time passwords to access NAB Connect and authorise their payments. Customers have the choice of

More information

If your client does not support SMTP authentication, you won't be able to send mail through your client using your MonroeAccess email address.

If your client does not support SMTP authentication, you won't be able to send mail through your client using your MonroeAccess email address. Email client settings: Incoming Mail (IMAP) Server requires SSL: Outgoing Mail (SMTP) Server requires TLS or SSL: Account Name: Email Address: Password: imap.gmail.com Use SSL: Yes Port: 993 smtp.gmail.com

More information

Brainloop Secure Dataroom Service Version QR Code Authentication Made Easy

Brainloop Secure Dataroom Service Version QR Code Authentication Made Easy Brainloop Secure Dataroom Service Version 8.30 QR Code Authentication Made Easy Quick Guide Brainloop Secure Dataroom Version 8.30 Copyright Brainloop AG, 2004-2014. All rights reserved. All trademarks

More information

UNIFIED COMMUNICATIONS POST-MIGRATION INSTRUCTIONS

UNIFIED COMMUNICATIONS POST-MIGRATION INSTRUCTIONS UNIFIED COMMUNICATIONS POST-MIGRATION INSTRUCTIONS (PURPOSE): The purpose of this document is to prepare the email user for post email migration activities to ensure a successful email migration with no

More information

Student BYOD - Olathe Public Schools

Student BYOD - Olathe Public Schools Student BYOD - Olathe Public Schools Connecting a Personally-Owned Device to the District s Wireless Network Students may attach ONE personal electronic device to the Olathe Public Schools wireless network

More information

Client Training Manual

Client Training Manual Client Training Manual Contents Quick Summary on How to Open Encrypted Email from Arlington County.2 I. Overview... 4 A. Overview of Email Encryption with Arlington County Government... 4 Link to YouTube

More information

BT Lancashire Services

BT Lancashire Services In confidence BT Lancashire Services Remote Access to Corporate Desktop (RACD) Getting Started Guide Working in partnership Confidentiality Statement BT Lancashire Services Certain information given to

More information

SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client

SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client Version 1.1 1/15/2013 This remote access end user reference guide provides an overview of how to install Citrix receiver (a required

More information

Accessing the Media General SSL VPN

Accessing the Media General SSL VPN Launching Applications and Mapping Drives Remote Desktop Outlook Launching Web Applications Full Access VPN Note: To access the Media General VPN, anti-virus software must be installed and running on your

More information

Single Sign-on Frequently Asked Questions

Single Sign-on Frequently Asked Questions Single Sign-on Frequently Asked Questions Q1. What is Single Sign-on? Q2. How does SSO work? Q3. How do I access the SSO portal? Q4. Where can I find help on how to use the SSO portal? Q5. How do I reset

More information

Defender 5.7 - Token Deployment System Quick Start Guide

Defender 5.7 - Token Deployment System Quick Start Guide Defender 5.7 - Token Deployment System Quick Start Guide This guide describes how to install, configure and use the Defender Token Deployment System, based on default settings and how to self register

More information

Multi-Factor Authentication Job Aide

Multi-Factor Authentication Job Aide To start your account configuration and begin using Multi-Factor Authentication, log in to the CCHMC Multi-Factor Authentication User Portal at https://mfa.cchmc.org/multifactorauth. For assistance, please

More information

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication This document serves as a How To reference guide for employees to execute the following MFA tasks: 1.

More information

SJRWMD Cloud-Based Email Quick-Start Guide

SJRWMD Cloud-Based Email Quick-Start Guide SJRWMD Cloud-Based Email Quick-Start Guide Your email account is now in the Microsoft cloud, also known as Office 365. This change from onpremise email provisioning to the cloud allows the agency to provide

More information

Spectrum Health Virtual Desktop (VDI) (available only to select users at this time)

Spectrum Health Virtual Desktop (VDI) (available only to select users at this time) This page allows access to several Spectrum Health password protected areas. If you have any issues using these services, please contact the Spectrum Health Help Desk at 616.391.1361. Additional Security

More information

MelbourneOnline Hosted Exchange Setup

MelbourneOnline Hosted Exchange Setup MelbourneOnline Hosted Exchange Setup Your email on our Hosted Exchange servers can be accessed by multiple devices including PC, Mac, iphone, IPad, Android, Windows Phone and of course webmail. It s all

More information

PowerSchool. Parent Single Sign-On (SSO)

PowerSchool. Parent Single Sign-On (SSO) PowerSchool Parent Single Sign-On (SSO) K i n g s C a n y o n U n i f i e d 6 7 5 W M a n n i n g A v e, R e e d l e y, C A 9 3 6 5 4 559-3 0 5-7 0 1 0 w w w. k c u s d. c o m Starting with the 2015-2016

More information

Brainloop Secure Dataroom Version 8.30. QR Code Scanner Apps for ios Version 1.1 and for Android

Brainloop Secure Dataroom Version 8.30. QR Code Scanner Apps for ios Version 1.1 and for Android Brainloop Secure Dataroom Version 8.30 QR Code Scanner Apps for ios Version 1.1 and for Android Quick Guide Brainloop Secure Dataroom Version 8.30 Copyright Brainloop AG, 2004-2015. All rights reserved.

More information

Infinite Campus: Overview of the Student ipad / iphone Application

Infinite Campus: Overview of the Student ipad / iphone Application Infinite Campus: Overview of the Student ipad / iphone Application The following lesson is an overview of the Infinite Campus Student Portal application for the Apple iphone and ipad. Up-to-date information

More information

Business mail 1 MS OUTLOOK RECONFIGURATION DUE TO SYSTEM MIGRATION... 2

Business mail 1 MS OUTLOOK RECONFIGURATION DUE TO SYSTEM MIGRATION... 2 Business mail Instructions for configuration of Outlook, 2007, 2010, 2013 and mobile devices CONTENT 1 MS OUTLOOK RECONFIGURATION DUE TO SYSTEM MIGRATION... 2 1.1 Deleting existing Exchange e-mail accounts...

More information

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication. Mobile App Activation

Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication. Mobile App Activation Guide for Setting Up Your Multi-Factor Authentication Account and Using Multi-Factor Authentication Mobile App Activation Before you can activate the mobile app you must download it. You can have up to

More information

Email setup information for most domains hosted with InfoRailway.

Email setup information for most domains hosted with InfoRailway. Email setup information for most domains hosted with InfoRailway. Incoming server (POP3): pop.secureserver.net port 995 (SSL) Incoming server (IMAP): imap.secureserver.net port 993 (SSL) Outgoing server

More information

Outlook Web App (Online)... 3 Outlook 2013 (Desktop)... 16 Apple Mail Mobile Devices... 33 Android... 33 iphone... 40

Outlook Web App (Online)... 3 Outlook 2013 (Desktop)... 16 Apple Mail Mobile Devices... 33 Android... 33 iphone... 40 Webmail Tutorials Page 2 Table of Contents Outlook Web App (Online)... 3 How do I send an email?... 3 How do I create rules to manage my email?... 3 How do I forward email to my personal account?... 4

More information

Outlook Express / Windows Mail Setup Guide

Outlook Express / Windows Mail Setup Guide Versions Addressed: Outlook Express 6, Windows Mail 6, Microsoft Outlook 2000 Document Updated: 11/22/2010 Copyright 2010 Purpose: This document will assist the end user in configuring Outlook Express,

More information

1 Outlook Web Access. 1.1 Outlook Web Access (OWA) Foundation IT Written approximately Dec 2010

1 Outlook Web Access. 1.1 Outlook Web Access (OWA) Foundation IT Written approximately Dec 2010 Foundation IT Written approximately Dec 2010 1 Outlook Web Access With the new version of Exchange 2010 Outlook Anywhere has been enabled and configured with a secure socket layer (SSL) certificate from

More information

Two-Factor Authentication

Two-Factor Authentication Two-Factor Authentication The two-factor authentication system provides an additional level of security when signing in to Ryerson web applications via Ryerson s Central Authentication Service. When you

More information

Remote Access Using the USDA LincPass

Remote Access Using the USDA LincPass If you require an accessible version of this course please follow these directions. Press Shift+Control+Y to activate the Adobe Read Out Loud function. Once you have activated the Read Out Loud function

More information

Allianz Global Investors Remote Access Guide

Allianz Global Investors Remote Access Guide Allianz Global Investors Remote Access Guide Web Address: http://remote.allianzgi-us.com/ Page 1 of 34 pages Please contact the Service Desk at Table of Contents 1. Introduction to the Remote Access Page

More information

Secure Access Portal. Getting Started Guide for using the Secure Access Portal. August 2011. Information Services

Secure Access Portal. Getting Started Guide for using the Secure Access Portal. August 2011. Information Services Secure Access Portal Getting Started Guide for using the Secure Access Portal Information Services 1. Introduction The Secure Access Portal enables the authority to provide simple but secure remote access

More information

Hosted Microsoft Exchange Client Setup & Guide Book

Hosted Microsoft Exchange Client Setup & Guide Book Hosted Microsoft Exchange Client Setup & Guide Book Section 1 Microsoft Outlook Web Access (OWA) access directions Section 2 Windows 10 Mail App setup & configuration Section 3 Windows Mobile Phone ActiveSync

More information

Mobile Devices & Office 365 for GENPT

Mobile Devices & Office 365 for GENPT Mobile Devices & Office 365 for GENPT Table of Contents Android Phone & Office 365 Configuration Apple iphone & Office 365 Configuration Windows Mobile Phone & Office 365 Configuration Android Phone &

More information

Apple Mail... 36 Outlook Web Access (OWA)... 38 Logging In... 38 Changing Passwords... 39 Mobile Devices... 40 Blackberry...

Apple Mail... 36 Outlook Web Access (OWA)... 38 Logging In... 38 Changing Passwords... 39 Mobile Devices... 40 Blackberry... Contents Email Accounts... 3 Adding accounts... 3 Account Modifications... 6 Adding Aliases... 7 Primary E-mail Addresses... 10 Mailbox Quotas... 12 Removing accounts... 13 Mail Forwarding and Distribution

More information

Remote Desktop Services

Remote Desktop Services Remote Desktop Services AMERICAN INSTITUTES FOR RESEARCH AIR REMOTE DESKTOP SERVICES (RDS) GUIDE Overview Welcome to AIR Remote Desktop Services! AIR Remote Desktop Services can be accessed from a Windows

More information

Sophos Mobile Control User guide for Apple ios. Product version: 4

Sophos Mobile Control User guide for Apple ios. Product version: 4 Sophos Mobile Control User guide for Apple ios Product version: 4 Document date: May 2014 Contents 1 About Sophos Mobile Control...3 2 About this guide...4 3 Login to the Self Service Portal...5 4 Set

More information

Two-Factor Authentication (2FA) Registration Instructions Symantec VIP Access

Two-Factor Authentication (2FA) Registration Instructions Symantec VIP Access Two-Factor Authentication (2FA) Registration Instructions Symantec VIP Access To strengthen KBR information security and safeguard company data, Information Technology will implement two-factor authentication

More information

Employee Access Center (EAC) and Email access

Employee Access Center (EAC) and Email access Employee Access Center (EAC) and Email access How to check your email and log into the Employee Access Center from HOME For assistance with email/log in issues, please contact the Help Desk at 410-751-3501.

More information

Self-Service Portal Registering, downloading & activating a soft token

Self-Service Portal Registering, downloading & activating a soft token Self-Service Portal Registering, downloading & activating a soft token Document issue: 3.2 Date of issue: September 2014 Contents Introduction... 3 About two-factor authentication... 3 About egrid authentication...

More information

OUTLOOK WEB ACCESS. User Guide

OUTLOOK WEB ACCESS. User Guide OUTLOOK WEB ACCESS User Guide V3 2 August 2013 Not protectively marked GETTING STARTED Outlook Web Access (OWA) provides a useful means to remotely access Council email from outside of the council access.

More information

Guidelines for Accepting Card Payments via Card Reader for Smartphones

Guidelines for Accepting Card Payments via Card Reader for Smartphones Guidelines for Accepting Card Payments via Card Reader for Smartphones To use the service, you must have: an account at Swedbank; access to Business Internet Banking; agreement for payment card acceptance;

More information

Accessing your Student

Accessing your Student h Accessing your Student E-Mail For assistance, please contact ITHelpdesk@cardiffmet.ac.uk / 029 2041 7000 or visit the Technology Support Desk at your local learning centre. To access your student email

More information

DevereuxApps cloud.devereux.org

DevereuxApps cloud.devereux.org DevereuxApps cloud.devereux.org Convenient access to your Devereux applications from a laptop, PC, smart phone, tablet or other mobile device using Citrix Receiver. With DevereuxApps (cloud.devereux.org),

More information

Establishing two-factor authentication with Cyberoam UTM appliances and HOTPin authentication server from Celestix Networks

Establishing two-factor authentication with Cyberoam UTM appliances and HOTPin authentication server from Celestix Networks Establishing two-factor authentication with Cyberoam UTM appliances and HOTPin authentication server from Celestix Networks Contact Information www.celestix.com Celestix Networks USA Celestix Networks

More information

How to configure your Desktop Computer and Mobile Devices post migrating to Microsoft Office 365

How to configure your Desktop Computer and Mobile Devices post migrating to Microsoft Office 365 How to configure your Desktop Computer and Mobile Devices post migrating to Microsoft Office 365 1 Contents Purpose... 3 Office 365 Mail Connections... 3 Finding IMAP server... 3 Desktop computers... 4

More information

Draft - Mobile Device Setup using Outlook Web Application (OWA)

Draft - Mobile Device Setup using Outlook Web Application (OWA) Important Information Before you synch to your mobile device, you have to be converted to OWA and have successfully logged in. The Microsoft instructions for setting up Mobile devices will not work. Our

More information

To set up your Android with Good for Enterprise:

To set up your Android with Good for Enterprise: To set up your Android with Good for Enterprise: 1. Your IT administrator will send you a message with your email address, a PIN (and expiration date, if applicable), and a URL address. 2. Make sure your

More information

Remote Desktop Solution, (RDS), replacing CITRIX Home Access

Remote Desktop Solution, (RDS), replacing CITRIX Home Access Remote Desktop Solution, (RDS), replacing CITRIX Home Access RDS Applications on a Computer Overview RDS has replaced citrix for remote access at home for College staff and pupils. This does not replace

More information

Installing Logos SSL Certificates on Mobile Devices

Installing Logos SSL Certificates on Mobile Devices Installing Logos SSL Certificates on Mobile Devices Phase 1: Obtain the SSL Certificate You can obtain the SSL certificate in one of 2 ways. Method 1 Download the SSL certificate from it.logostech.net

More information

Tenet Enterprise Application Portal. Access via ipad & iphone

Tenet Enterprise Application Portal. Access via ipad & iphone Tenet Enterprise Application Portal Access via ipad & iphone Rev 8 1/14/2013 2 TABLE OF CONTENTS ipad Section 1 Section 1.1 Obtain Citrix Receiver for ipad via App Store... 3 Section 1.2 Launch Citrix

More information

Establishing two-factor authentication with Check Point and HOTPin authentication server from Celestix Networks

Establishing two-factor authentication with Check Point and HOTPin authentication server from Celestix Networks Establishing two-factor authentication with Check Point and HOTPin authentication server from Celestix Networks Contact Information www.celestix.com Celestix Networks USA Celestix Networks EMEA Celestix

More information

Rocket Mail Smartphone Configuration Guide. Version 2.0

Rocket Mail Smartphone Configuration Guide. Version 2.0 Rocket Mail Smartphone Configuration Guide Version 2.0 Nick Sherman 3/1/2013 Android Configuration 1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.

More information

ACCESSING YOUR E-MAIL ON A MOBILE DEVICE

ACCESSING YOUR E-MAIL ON A MOBILE DEVICE ACCESSING YOUR E-MAIL ON A MOBILE DEVICE ACCESSING YOUR E-MAIL ON A MOBILE DEVICE You can access your USC e-mail on the following mobile devices: Android BlackBerry BlackBerry 10 iphone /ipod Touch /ipad

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

How to Use Remote Access Using Internet Explorer

How to Use Remote Access Using Internet Explorer Introduction Welcome to the Mount s Remote Access service. The following documentation is intended to assist first time or active users with connecting, authenticating and properly logging out of Remote

More information

Establishing two-factor authentication with Barracuda NG Firewall and HOTPin authentication server from Celestix Networks

Establishing two-factor authentication with Barracuda NG Firewall and HOTPin authentication server from Celestix Networks Establishing two-factor authentication with Barracuda NG Firewall and HOTPin authentication server from Celestix Networks Contact Information www.celestix.com Celestix Networks USA Celestix Networks EMEA

More information

Remote Access User Guide using Citrix NetScaler Thin Client

Remote Access User Guide using Citrix NetScaler Thin Client Our Mission Statement To ensure that we are providing quality and efficient services and solutions that are consistent with the strategic goals of the Area, and that are closely aligned with the State's

More information

NetIQ Advanced Authentication Framework

NetIQ Advanced Authentication Framework NetIQ Advanced Authentication Framework Security Officer Guide Version 5.2.0 1 Table of Contents 1 Table of Contents 2 Introduction 3 About This Document 3 Authenticators Management 4 Card 8 Email OTP

More information

REMOTE ACCESS - OUTLOOK WEB APP

REMOTE ACCESS - OUTLOOK WEB APP REMOTE ACCESS - OUTLOOK WEB APP Outlook Web App Outlook Web App (formally known as Outlook Web Access) offers basic e-mail, calendar and contact access. You will not be able to access any of your documents

More information

MS Office 365 Instruction for students at Lincoln University

MS Office 365 Instruction for students at Lincoln University MS Office 365 Instruction for students at Lincoln University If you currently have a version of office installed, either purchased, trial or one that came with your computer, make sure you have the original

More information

Implementation Guide for protecting

Implementation Guide for protecting Implementation Guide for protecting Remote Web Workplace (RWW) Outlook Web Access (OWA) 2003 SharePoint 2003 IIS Web Sites with BlackShield ID Copyright 2010 CRYPTOCard Inc. http:// www.cryptocard.com

More information

Hosted Microsoft Exchange Client Setup & Guide Book

Hosted Microsoft Exchange Client Setup & Guide Book Hosted Microsoft Exchange Client Setup & Guide Book Section 1 Microsoft Outlook Web Access (OWA) access directions Section 2 Windows Mobile Phone ActiveSync setup & configuration Section 3 - Apple iphone

More information

Macs are not directly compatible with Noetix.

Macs are not directly compatible with Noetix. Those that use Macintosh computers to access Noetix cannot directly access Noetix through http://www.sandiego.edu/noetix. If one is on a Mac and goes to Noetix directly in a web browser, the page is likely

More information

Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault

Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault Contents First Time Setup... 2 Setting up the Legal Vault Client (KiteDrive)... 3 Setting up the KiteDrive Outlook Plugin... 10 Using the Legal Vault Outlook Plugin... 13 Using KiteDrive to Send Large

More information

Email - Outlook Web App

Email - Outlook Web App ITS Computing Guide IT Services www.its.salford.ac.uk Email - Outlook Web App Web access to an email account provides the following benefits: Access your email from a computer with an internet connection,

More information

IMS Health Secure Outlook Web Access Portal. Quick Setup

IMS Health Secure Outlook Web Access Portal. Quick Setup IMS Health Secure Outlook Web Access Portal Purpose: This service has been developed to allow access to the IMS Health email system for staff that can not access the email system through VPN which is preferred

More information

Two Factor Authentication (TFA; 2FA) is a security process in which two methods of authentication are used to verify who you are.

Two Factor Authentication (TFA; 2FA) is a security process in which two methods of authentication are used to verify who you are. Two Factor Authentication Two Factor Authentication (TFA; 2FA) is a security process in which two methods of authentication are used to verify who you are. For example, one method currently utilized within

More information

Exchange ActiveSync (EAS)

Exchange ActiveSync (EAS) Exchange ActiveSync (EAS) EAS allows for the synchronization of email, contacts, calendar, tasks and notes from an Exchange email server to a mobile device. Configuring and Connecting ios devices (iphone,

More information

Two-Factor Authentication User FAQ s

Two-Factor Authentication User FAQ s Two-Factor Authentication User FAQ s What is Two-Factor Authentication (2FA)? What does Symantec Validation and ID Protection (VIP) do? I don t have a smartphone, what is my alternative? How many devices

More information

COOK COUNTY OFFICE 365 MIGRATION USER GUIDE

COOK COUNTY OFFICE 365 MIGRATION USER GUIDE COOK COUNTY OFFICE 365 MIGRATION USER GUIDE Dear Cook County Office 365 User: Your mailbox is schedule to be migrated to Microsoft s Office 365 platform. Page 1 TABLE OF CONTENTS 01. PRE-MIGRATION RECOMMENDATIONS

More information

Setting Up and Accessing VPN

Setting Up and Accessing VPN Setting Up and Accessing VPN Instructions for establishing remote access to the URMC network for PC or Mac Duo Two-Factor Authentication If you have already enrolled and setup Duo Two-Factor Authentication

More information

Office 365 (Downloading Software)

Office 365 (Downloading Software) Office 365 (Downloading Software) Office 365 provides free software to use on desktop PCs, Laptops and Mobile devices. This guide provides information on the following: Install MS Office Suite: How to

More information

Outlook Express POP Instructions - Bloomsburg University Students

Outlook Express POP Instructions - Bloomsburg University Students 1. Open Outlook Express by clicking Start, All Programs, and Outlook Express. 2. Click on the Tools menu and click Accounts. 1 3. Click on Add Mail 4. Enter your name and click Next. 2 5. Enter your full

More information

You will need your District Google Mail username (e.g. john.doe@palmbeachschools.org) and password to complete the activation process.

You will need your District Google Mail username (e.g. john.doe@palmbeachschools.org) and password to complete the activation process. As a courtesy to the Palm Beach County School District employees, the Division of IT is now providing District Google Mail access for personal mobile devices. Although we do not have the staffing to accept

More information

How to use SURA in three simple steps:

How to use SURA in three simple steps: How to use SURA in three simple steps: Most of SURA s functionality can be accessed through these three steps. 1) Download SURA to your computer Go to the SU Downloads page to obtain the SURA utility.

More information

Remote Access Enhancements

Remote Access Enhancements Remote Access Enhancements Citrix/Epic Set-up Instructions Provided By: Akron Children s IT Department Date: 7/11/2012 Version: v6 2012 Children s Hospital Medical Center of Akron Table of Contents 1.

More information

mystanwell.com Installing Citrix Client Software Information and Business Systems

mystanwell.com Installing Citrix Client Software Information and Business Systems mystanwell.com Installing Citrix Client Software Information and Business Systems Doc No: 020/12 Revision No: Revision Date: Page: 1 of 16 Contents Overview... 3 1. Microsoft Internet Explorer... 3 2.

More information

Installing Microsoft Outlook on a Macintosh. This document explains how to download, install and configure Microsoft Outlook on a Macintosh.

Installing Microsoft Outlook on a Macintosh. This document explains how to download, install and configure Microsoft Outlook on a Macintosh. Reference : USER184 Issue date : December 2002 Revision date : September 2007 Classification : Software Originator : Hugh Burt REVISED DOCUMENT Installing Microsoft Outlook on a Macintosh This document

More information

How Do I Remove My Office 365 Account From An iphone, ipad or ipod Touch?... 1

How Do I Remove My Office 365 Account From An iphone, ipad or ipod Touch?... 1 How Do I Remove My Office 365 Account From An iphone, ipad or ipod Touch?... 1 How Do I Set Up My Office 365 Account On An iphone, ipad or ipod Touch?... 3 How Do I Remove My Office 365 Account From A

More information

Lync for Mobile. Help Desk 773.702.7414 HelpDesk@ChicagoBooth.edu

Lync for Mobile. Help Desk 773.702.7414 HelpDesk@ChicagoBooth.edu Lync may be installed on an ios(iphone or ipad), Android or Blackberry Device. Use the instructions below per the specific device desired to install Lync. Install on iphone or ipad Install Lync on your

More information

OFFICE 365 SELF- CONFIGURATION GUIDE

OFFICE 365 SELF- CONFIGURATION GUIDE IT HELPDESK, REPUBLIC POLYTECHNIC OFFICE 365 SELF- CONFIGURATION GUIDE Version 7.0 IT Helpdesk 6-30-2015 0 TABLE OF CONTENTS Things to note before proceeding with this guide:... 1 Office 365 ProPlus Installation

More information

Install MS Office 365 on your Android mobile device

Install MS Office 365 on your Android mobile device Install MS Office 365 on your Android mobile device IT Documentation Team, March 2015 This factsheet contains instructions for installing the Office Mobile for Android phone and Office for Android tablet

More information

Instructions to Sign On and Off of Self Service Applications. Internet Explorer 9 (IE9) Users: Turn Off Compatibility View:

Instructions to Sign On and Off of Self Service Applications. Internet Explorer 9 (IE9) Users: Turn Off Compatibility View: Instructions to Sign On and Off of Self Service Applications NOTE: Internet Explorer 7 and 8 are the only supported Browsers for the PeopleSoft Student Self Service applications. If you experience technical

More information

Windows Mail POP Instructions - Bloomsburg University Students

Windows Mail POP Instructions - Bloomsburg University Students 1. Open Windows Mail from your Start Menu. 2. Click on the Tools menu and click Accounts. 1 3. Click on Add to add your account. 4. Click on Email Account and then click Next. 2 5. Enter your full name

More information

USER MANUAL. ICT Infrastructure and Unified Messaging & Web Hosting Solution in ICAR. Version: 1.0 Release August, 2014

USER MANUAL. ICT Infrastructure and Unified Messaging & Web Hosting Solution in ICAR. Version: 1.0 Release August, 2014 USER MANUAL ICT Infrastructure and Unified Messaging & Web Hosting Solution in ICAR Version: 1.0 Release August, 2014 Project Executed By ICAR-Indian Agricultural Statistics Research Institute (Indian

More information

Digipass for Windows C4C User Guide

Digipass for Windows C4C User Guide Digipass for Windows C4C User Guide Version 2.0 20 NOV 2014 Table of Contents 1 Document Control...3 1.1 Amendment Record... 3 2 Introduction...3 3 Software Digipass Activation...4 3.1 Software Digipass

More information

Access the TCNJ Palo Alto Networks VPN using the GlobalProtect VPN client

Access the TCNJ Palo Alto Networks VPN using the GlobalProtect VPN client Access the TCNJ Palo Alto Networks VPN using the GlobalProtect VPN client June 2014 Table of Contents Introduction 1 Determine the Windows Operating System Version 2 Install the GlobalProtect VPN client

More information

VPN AnyConnect User Guide

VPN AnyConnect User Guide VPN AnyConnect User Guide For Android and ipad System Requirements Android Tablet or ipad (Phones are not supported at this time) SecureAuth OTP client installed on either your computer or mobile device

More information

Note: This documentation was written using the Samsung Galaxy S5 and Android version 5.0. Configuration may be slightly different.

Note: This documentation was written using the Samsung Galaxy S5 and Android version 5.0. Configuration may be slightly different. University Information Technology Services Training, Outreach, Learning Technologies & Video Production HallPass Instructions for Connecting to PC with an Android Device Note: This documentation was written

More information

Installing Microsoft Office ProPlus for students/staff

Installing Microsoft Office ProPlus for students/staff Installing Microsoft Office ProPlus for students/staff Office 365 ProPlus for students/staff is a service Microsoft offers as part of the license agreement with the West Fargo School District that allows

More information

How to get Office 365 through your Student Email

How to get Office 365 through your Student Email How to get Office 365 through your Student Email Locating and installing Microsoft Office 365 ProPlus is a quick and simple process. To begin the installation, log into your GCU email account, either by

More information

Cloud Services MDM. Control Panel Provisioning Guide

Cloud Services MDM. Control Panel Provisioning Guide Cloud Services MDM Control Panel Provisioning Guide 10/24/2014 CONTENTS Overview... 2 Accessing MDM in the Control Panel... 3 Create the MDM Instance in the Control Panel... 3 Adding a New MDM User...

More information

Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Palm Treo Installation

Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Palm Treo Installation Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Palm Treo Installation Thank you for your interest in Mechanics Bank Mobile Banking. This guide will help you get started with Mechanics

More information

Revision HOW TO ENROLL AND USE REMOTE DESKTOP SERVICES

Revision HOW TO ENROLL AND USE REMOTE DESKTOP SERVICES Revision 081716 HOW TO ENROLL AND USE REMOTE DESKTOP SERVICES Contents Preamble & Prerequisites... 2 Enrollment Process... 3 Using Remote Gateway Services... 8 Preamble & Prerequisites How does Multi-Factor

More information