Da Bari a Crema: l EFQM nella esperienza Bosch Italia
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1 Da Bari a Crema: l EFQM nella esperienza Bosch Italia Corrado La Forgia Bosch VHIT, Crema Amministratore delegato Fabio Giuliani Bosch TDIT, Bari Direttore Logistica
2 4 key figures Bosch Group 49, billion euros in sales 9, associates Mobility Solutions One of the world s largest suppliers of automotive technology 68% share of sales Industrial Technology Leading in drive and control technology, packaging, and process technology Energy and Building Technology Leading manufacturer of security technology Global market leader of energie-efficent heating products and hot-water solutions % share of sales Consumer Goods Leading supplier of power tools and accessories Leading supplier of household appliances Total Revenues incl. BSH and AS: 64, billion Eur Total associates incl. BSH and AS: 58,
3 Automotive Technology: overview Powertrain systems Safety systems Comfort systems
4 PEBGIT Robert Bosch Engineering GmbH Branch in Italy RBIT Robert Bosch S.p.A. Società MILANO Unipersonale DCIT (DC) Bosch Rexroth S.p.A. TORINO PERBIT Robert Bosch GmbH Branch in Italy PEETIT ETAS GmbH Branch in Italy BEIT (BEBS) Bosch Energy and Building Solutions Italy S.r.l. STIT (ST) Bosch Security Systems S.p.A. UDINE BERGAMO CREMONA REGGIO E. MODENA BOLOGNA ROMA PTIT (PT) Aresi S.p.A. PTIP (PT) Freud S.p.A. SCIT (AA) Sicam S.r.l. SXIT (AA) Bosch Automotive Service Solutions S.r.l. SXIC (AA) Deca S.r.l. CHIT (AA) Holger Christiansen Italia S.r.l. 4 (*) BSH-I (BSH) Bosch Siemens ca. 5 dipendenti Elettrodomestici Italia S.p.A. VHIT (DS) VHIT S.p.A.,8 billion euros in sales 7 companies associates (**) (*) W/o BSH-Group (**) Status..5 DCOC (DC) Bosch Rexroth Oil Control S.p.A. BARI TDIT (DS, CC) Tecnologie Diesel e Sistemi Frenanti S.p.A. CVIT (DS) Centro Studi Componenti per Veicoli S.p.A. BBM Bosch Mobility Solutions BBI ca.. dipendenti Bosch Industrial Technology BBG Bosch Consumer Goods BBE Bosch Energy and Building Technology 4
5 Clienti 5
6 EFQM Pts. Da Bari a Crema: l EFQM nell esperienza Bosch Italia Road to BarP EFQM Award + Prizes 8 EFQM Prize Bosch Bari Best in Class 6
7 Il Modello EFQM Fundamental Concepts of Excellence RADAR logic EFQM Excellence Model 7
![Focus sull Operational Excellence Quality Cost Delivery New products Quality Award BPS Awards, Operational Excellence EFQM, 4 Productivity [pcs/h] Inventory - TCT [Days],6,4, Productivity](/docs-images/39/19538026/images/8-0.png "[pcs/h],6,,,7,5,9,5 4 8 Inventory - TCT [Days] 7 8 9 7 8 9 BPS Maturity level,5 4 (*) 6,,,7,5 BPS Award,9 4 8 BPS Award Winner Productivity [pcs/h] 5 Winner (Deliver) 9 (Overall),6,5 4 7 Sustained,6")
8 Focus sull Operational Excellence Quality Cost Delivery New products Quality Award BPS Awards, Operational Excellence EFQM, 4 Productivity [pcs/h] Inventory - TCT [Days],6,4, Productivity [pcs/h],6,,,7,5,9,5 4 8 Inventory - TCT [Days] BPS Maturity level,5 4 (*) 6,,,7,5 BPS Award,9 4 8 BPS Award Winner Productivity [pcs/h] 5 Winner (Deliver) 9 (Overall),6,5 4 7 Sustained,6 performance,,,7,5,9 8,4, BPS Maturity level (*) On Time Delivery [%] BPS Maturity level Failure cost [% of PPC] Productivity [pcs/h] (*) BP 4 BPS Award W BPS Award ,,6,5 Winner (D BPS Award Winner,66 (Overall) 95,8 Winner (Deliver),4,6,,5,6,,,7,5,9,4, (Overall) On Time Delivery [%] BPS MF , On Time Delivery [%] 9 Failure cost [% of PPC] , 7 8 9,66 On Time Delivery [%],8,4,6,, BarP/LOG, VHIT/TE Robert Bosch GmbH 4. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights
9 Il cerchio della Pianificazione Strategica Individual Targets Target Deployment Strategy Review Stakeholder Analysis Competitor Analysis Business Plan Balanced Scorecard Strategy Deployment and Target Definition Strategic Planning Circle Strategic Analysis SWOT Analysis Strategy Development Vision 9
10 Il Benchmarking come approccio sistematico: una corsia preferenziale per il miglioramento Benchmarking Process Control
11 Bari e Crema: le aree di confronto
12 I risultati
13 CPH Productivity [pcs./h] CSI [%] Overall Satisfaction Value Da Bari a Crema: l EFQM nell esperienza Bosch Italia Risultati Actual Target BarP BaP DS Y Y Y Y4 Y5 Customer Satisfaction Index Y Y Y5 Employees Satisfaction Index % Actual Target AS overall Satisfaction Actual Target % 8%,4, 6%,84 4%,56 %,8 % 9 Y Y Y Y4 Y5, Y Y Y Y4 Y5 Unit Production Cost Productivity [pcs/h]
14 Grazie per l attenzione! 4
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