Enterprise digital architects

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1 Enterprise digital architects data Prot.

2 Enterprise D.A. Years in operation: 22 ~ 4000 Customers: Selected Customers (direct sales) SME (indirect sales) Torino Genova Milano Venezia Bologna Firenze Number of Employees (2004 EOP):400 Activities in: Public Administration Healthcare Banks Media Industry/Utilities Security Roma Palermo Napoli Headquarter Sales and operative branch offices Digital Solution Center Bari 2 Prot.

3 ICT Competition arena: Ranking 2003 in terms of Net Sales Companies Net Sales EBIT as % EBIT 2003 in M of Net sales IBM Italia ,4% HP italiana ,71% Accenture ,4% Finsiel ,1% Eds Italia ,6-3% Enterprise D.A. 346* 35,8 10,3% Elsag ,6 4% Getronics ,4-14% Engineering ,7 13% Siemens Informatica 238-8,2-3,4% Datamat ,5 9,2% T - Systems 150 6,1 4% Atos Origin ,5% Etnoteam 81-3,8-4,7% Team System 52 19,7 38% Source: Mediobanca October 2004 Companies Web site/investor relations *Statutory Prot.

4 ICT Competition arena: Ranking 2003 in terms of Net Sales per Employee Companies Net Sales 2003 in M N Employees Net Sales per Employee (.000) Enterprise D.A. 346* HP italiana Siemens Informatica IBM Italia T - Systems Accenture Elsag Finsiel Datamat Getronics Eds Italia Team System Etnoteam Engineering Atos Origin Source: Mediobanca October 2004 Companies Web site/investor relations *Statutory Prot.

5 Positioning Financial Institutions Business Applications Software Suppliers Public Bodies Digital Economy Logistic Customers Services Providers Platforms System Business Enterprise Full ServiceD.A. as Digital Provider Economy Enabler IT/TLC Platform IT/TLC Strategies Services Network ICT Business Strategies Source: Gartner/Enterprise D.A. 5 Prot.

6 Operative Model Strategic Competencies in-house Different levels of Partnership, in terms of: Strategic Relationship Short Relationship Ancillary Activities Partnerships and Commercial Agreements on Project Base High level of flexibility Service Partners ecosystem Enterprise Digital Architects ecosystem IT Partners ecosystem Temporary Partners Strategic Partners Short Relationship Ancillary Activities Outsourcing of ancillary activities 6 Prot.

7 Enterprise activities IT Solutions & Value Added Services Business Process Sourcing ICT sourcing Security Management Disaster Recovery ASP IP Services DTT Services Web enabled Solutions Mobile Enabled Solutions IP Enabled Solutions Applications & Infrastructure Communication Services TLC product Network management Network Maintenance Spare part repair Network Move add & change Solution/ Service Design & Delivery Project Management ICT Consulting Private Network Voice Private Network Data Cost Management Capacity Planning Accounting Management Training Multimedia home platform (T-gov) Process Performance Monitoring Portals Call Center / CTI solutions Virtual Private Networks Control Rooms Asset & configuration management Application & system management Desktop management System Maintenance Application SW maintenance Prot. and next

8 Digital Solution Center People Strategy EDA SPOC Innovation Process Technology DSC DSC ACTIVITIES ACTIVITIES Application Application development development and and digital digital TV TV interactive interactive channel channel management management Solutions Solutions design design and and safety safety services services delivery delivery Communication Communication networks networks design design Application Application development, development, prototyping, prototyping, test test and and installation installation Development Development of of voice voice over over Ip Ip solutions solutions and and services services Customer Customer technical technical assistance assistance Real-time Real-time supervision supervision of of services services rendered rendered DSC DSC AREAS AREAS Digital Digital Terrestrial Terrestrial Television Television (DTT) (DTT) Security Security Infrastructure Infrastructure broadband broadband fixed fixed and and mobile mobile networks networks IT IT Applications Applications Voice Voice over over IP IP (VoIP) (VoIP) Outsourcing Outsourcing data 8 Prot.

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