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1 Steve Tkalcevich, MBA, PMP 62 Compass Way Mississauga, ON L5G 4T steve.ca Executive Profile Steve Tkalcevich, MBA, PMP- Page 1 of 5 ca.linkedin.com/in/stevetkalcevich Professional & Published Author who is motivated by challenging environment, aggressive goals, teamwork and the opportunity to make a tangible contribution to an organization s performance. Over 15 years information technology experience operating often in a matrix structure. Experience in building/optimizing organizational processes, measurement systems, and motivating professional teams to maximize business results. Talent for fostering and leveraging collaborative relationships with internal and external resources to shorten project and development cycles, improve company effectiveness, optimize productivity, and reduce costs. Ability to assemble, train and mentor a high performance team; drive employee development and measurement activities to ensure maximized contributions from each team member. Proven ability to prepare detailed project documents like project charter, project financials, RACI charts, KPI s, project schedules, risk, quality and other management & documentation plans. Professional Experience Intermediate (IT PMO) MMM Group Limited. Thornhill, ON September 2014 May 2015 MMM Group is Canada's largest project management, planning, engineering, and geomatics firm. A recognized expert in community planning and infrastructure design, a leader in the transportation industry, and a best in class sustainability consultant. MMM Group and its subsidiaries/affiliates comprise a global firm with more than 50 offices in Canada and around the world. The Corporate PMO is a new organization within MMM and as Intermediate Project manager I am responsible for a range of projects which IT either own or represent a major stakeholder. The methodology was designed and implemented to be compliant with both PMI's PMBOK 5th Edition and COBIT 4.1 standards. Using both waterfall and agile methodologies. The PMO strives to standardize and introduce economies of repetition in the execution of projects. The PMO defines and maintains standards for project management within the IT department at MMM Group Limited. In this Intermediate Project Management role in the PMO, I am responsible for a portfolio of projects including business applications, technologies and departments across the MMM Group. Projects included.net applications ($265,000 Budget), COBIT 4.1 (IT Governance) & applications that make up the enterprise project management information system (PMIS) such as the MMM Portfolio Dashboard and reporting tool and a pilot of Microsoft Project Server 2013 Online. (2.3 Million dollar budget). for the Improve project management capabilities corporate strategic initiative with a budget of 2.3 Million dollars. This was a very high profile companywide initiative spanning multiple years in length. Ensure projects are planned and executed in compliance with the MMM IT PMO methodology. Develop and maintain all project artifacts as required by the methodology. Facilitate the definition of project missions, goals, tasks, and resource requirements and resolve or assist in the resolution of conflicts within and between projects or functional areas. Manage project budget and resource allocation. Actively manage assigned projects through meetings, written and verbal communications. Report on all projects in the prescribed manner to identify activities, progress, risks and milestones. Facilitate the definition of service levels and customer requirements. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving deliver.

2 Work cross functionally to solve problems and implement changes. Manage project teams to ensure plans, tasks, activities and deliverables are understood. Develop methods to monitor project or area progress and provide corrective action when necessary. Author (Practical Creativity for Project, Program and Portfolio Managers) CRC Press Mississauga, ON A premier global and leading international academic publisher. January 2015 Present I have a contract for a book publication with CRC Press. The title is Practical Creativity for Project, Program and Portfolio Managers (A title in the series Best Practices and Advances in Program Management ). This book will be useful for professionals who want a simplified way to drive, engage and manage creativity for their projects / programs or portfolio. Having to think creatively in order to maneuver through political, technical, environmental and other barriers on a daily basis, this book will provide a multi situational tactical and strategic approach to becoming and leading others where creativity is often missed or not done that deliver what is needed. Edited by Dr. Ginger Levin (Project Management Institute s 2014 Eric Jenett Award Winner for making an outstanding contribution to the field of project management). Author (The Self Made Program Leader: Taking Charge in Matrix Organizations) CRC Press Mississauga, ON A premier global and leading international academic publisher. September 2013 Present I have a contract for a book publication with CRC Press. The title is The Self Made Program Leader: Taking Charge in Matrix Organizations (A title in the series Best Practices and Advances in Program Management ). The target audience is for project, program and portfolio managers. It will be useful for people who are in organizations and are just moving to be more project based. This book could be quite helpful to a new manager in a matrix structure or a University undergraduate program. CRC Press, a premier global publisher of scientific, technical, and medical content, provides essential material for academics, professionals, and students. Edited by Dr. Ginger Levin (Project Management Institute s 2014 Eric Jenett Award Winner for making an outstanding contribution to the field of project management). Konverge Digital Solutions Corp. Toronto, ON June 2013 November 2013 Microsoft Gold Certified Partner (Application Development). Custom Software Applications, SharePoint & SharePoint Assessment. Primarily responsible for managing and leading projects through successful conclusion on time, and on budget. Also responsible for overall project performance and reporting to senior management including critical issues, resource allocation, risk identification, risk mitigation, budget attainment, tracking of project hours and lessons learned. Enterprise Resource Management using Microsoft Project 2010 / Microsoft Project Server Project Management tools utilizing SharePoint Worked with name brands such as: Shoppers Drug Mart Specialty Health Network, Investco, Gay Lea Foods, Professional Engineers Ontario, HRdownloads, Nunavut Housing Corporation...and others. Technologies used:.net, including: ASP.NET, C#, Web Services, XML. SharePoint & Microsoft SQL Server. Ensure the implementation of software development policies, methodologies and procedures on assigned projects. Establish and maintain enterprise resource allocation for the project. Initiate and maintain effective cross functional working relationships. Report and monitor project progress against schedules and plans. Use defined project processes to manage and report quality, risks, change requests and issues. EdCetra Training Toronto, ON June 2012 September 2012 Steve Tkalcevich, MBA, PMP- Page 2 of 5

3 Custom Training Company, a pioneer in e learning solutions. Project managing custom XML based learning solution builds utilizing SCORM & Project Tin Can. Technologies used: ASP.Net, C#, XML, XSL, XSD, HTML, JavaScript, Adobe Flash, SQL Server, MY SQL. Overall accountability for projects (process, deliverables and customer satisfaction) both internally and client facing. Manage all aspects of the project over the entire lifecycle (initiate, plan, execute, control, close). Maintaining a master schedule for all projects company wide. Management of day to day planning for staff & contractors, ensuring there are no conflicts with other projects based deliverables. Manage project financials & responsible for end to end project delivery. Ensure control of project: dealing with conflicting priorities, issues, risks, dependencies and change. Ensure deliverables adhere to quality standards. MBA Student (Leadership Specialization) University of Liverpool Liverpool, UK January 2010 to June 2013 In 2014, the Academic World University Rankings rated University of Liverpool within the top 15 Universities in the United Kingdom. The university is ranked in the top 1% of universities worldwide. AACSB accredited Management School. A Russell Group University (British Ivy League). Dissertation Title: Reducing employee turnover and increasing workplace commitment for employees that hold leadership positions without formal authority. Tenzing Interactive Toronto, ON February 2010 June 2010 Digital marketing agency that works with blue chip brands in utilizing technology to engage consumers. Led multiple programs from inception to closure involving interactive marketing campaigns. Technologies used: PHP, MY SQL, HTML, Adobe Flash. Assisted brands and retailers in utilizing technology to achieve their goals to create develop and maintain relationships with consumers. Produced weekly productivity reports on employees to the president and general manager. Interacted with design, development and production to ensure schedules are met. Drove excellence within the development team to meet targets and ensure that process and equipment perform at a high level delivering high quality while minimizing bugs and lowering cost. Worked with the general manager to establish a profitability model by project, product and client. Liaised with external contracted suppliers and professionals from other sites to provide specific needs for the department. 9 th CO Richmond Hill, ON (formally 9 th Sphere) 2008 to 2009 Full service digital agency that believes your site can always work harder, smarter and better with over 15 years of experience in web design, web development, Internet marketing, SEO (search engine optimization), SEM (search engine marketing), PPC (paid search), SMM (social media marketing), Reputation Management, and more. Led and managed projects from inception to completion; coordinated data gathering and project scope data, created project schedules and oversaw budget development and logic blueprint creation. Technologies used: ASP.Net, Classic ASP, C#, HTML, Adobe Flash, Action Script, SQL Server, PHP, MY SQL, Google Analytics, Google Map API. Interacted with design, development and internet marketing teams to ensure that project plans met quality and content criteria. Cultivated strong working relationships with internal and external clients by performing needs analysis to define and communicate expected outcomes. Project Leader Steve Tkalcevich, MBA, PMP- Page 3 of 5

4 KUBRA Data Transfer Mississauga, ON 2008 KUBRA develops and markets Customer Communication Management (CCM solutions). Customer interaction management solutions provider with core competencies around print and electronic document delivery and settlement transactions. Directed and coordinated efforts for a.net developer; created scope documents, gathered relevant information and trained end user clients on web based applications via WebEx and conferencing services. Created comprehensive project plans and effectively communicated schedules and updates to clients, ensuring the timely and accurate completion of project deliverables. Systems Implementation Analyst Wal Mart Canada Corporation Mississauga, ON 2007 Facilitated conference calls with vendors and store planners to create a statement of work and project scope for the Installation, configuration and validation of control activities within the Bentonville network operations center team. Oversaw installation of wireless access point systems, PBX & cabling infrastructure, interacted with telecom vendor to resolve PBX action items, and ensured proper installation of all voice and data cabling. Technical Wesbell Technologies Mississauga, ON 2006 Wireless 802.x engineering & design, Network monitoring Led project management initiatives to complete various network installation projects within the Healthcare, Government and Enterprise sectors. Interfaced with Bell Canada to coordinate projects utilizing Cisco & Nortel wireless access points; completed site surveys with Air magnet, performed data cabling, access point installation, configuration and testing. Information Technology Manager Philcos Enterpriser Ltd Mississauga, ON 2004 to 2006 Canada s largest wholesaler of licensed clothing and accessories in the Canadian music & entertainment industry. Led all IT strategies during a facility relocation including; data cabling for workstations, end user training for Panasonic D1232 Digital PBX, and coordination of installation of CCTV system. Executed complex Web Server Implementation of a linux (Fedora) web server with Ensim Hosting control panel. Effectively completed a Sage 300 ERP upgrade for the Radio Beacon warehouse automation software, upgraded client software, licenses, and database software to Pervasive SQL 8.6. Independent IT Consultant SOHO Networks Mississauga, ON 2001 to 2004 Secured new business opportunities to provide IT consulting services to commercial and residential clients; offered project management, application, system design, network design and system installation services. Promoted business services through participation in trade show and industry events, managed business development, client relations and financial reporting requirements. Provided customized IT services to range of businesses clients, with responsibility for streamlining IT infrastructures, optimizing performance and reducing operating costs, while maintaining compliance with project budget and timeframe parameters. Education MBA (Leadership Specialization). University of Liverpool. Liverpool, UK (AACSB Accredited), rated in the top 1% of universities worldwide Certificate, Project Management. University of Toronto. Toronto, ON 2010 Certificate, Facilitation Core Skills (Ingrid Bens, CPF, Best Selling Author). Facilitation Tutor 2009 Master Certificate, Six Sigma. Villanova University. Villanova, PA Master level courses in: Strategic Management, Managerial Economics and Quantitative Analysis. Athabasca University. Steve Tkalcevich, MBA, PMP- Page 4 of 5

5 2006 Diploma, Microcomputer Management. Humber College. Toronto, ON Year 1, Hardware and Networking. Mohawk College. Hamilton, ON 1999 Certifications Project Management Professional (PMP) PMI 2006 Present Lean Six Sigma Black Belt (LSSBB) (Certificate of achievement) Villanova University 2009 Lean Six Sigma Sensei (LSSS) (Certificate of achievement) Villanova University 2009 COBIT v4.1 Foundations ISACA 2009 ITIL v3 Foundations Pink Elephant 2008 Steve Tkalcevich, MBA, PMP- Page 5 of 5

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